Điều Chỉnh Mẫu – Xác Nhận Thanh Toán

E. IP-MIY-005 Square basket (28x28x11.5cm) USD 0.60(FOB) x 2,500pcs = $ 1.500

F. IP-MIY-006 Rectangular basket (18.5x28.5x11.5cm)USD 0.56 (FOB)x 1,000pcs = $ 560

A. IP-MIY-001 Handy basket (12x22x15cm) USD 0.83(FOB) x 1,000pcs = $ 830

the size not including handle

Total

Value = $ 2890

We are sorry we can't order so few amount this time, but we will try to order by 40" from next time.

Considering amount, we will T/T to your bank. Pls. let me know those information.

1. PAYING BANK

2. BRANCH

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3. BANK ADDRESS

4. BANK TEL. NO.

5. BANK FAX NO.

6. BENEFICIARY'S NAME

7. BENEFICIARY'S A/C NO.

8. BENEFICIARY'S ADDRESS

9. BENEFICIARY'S TEL. NO.

10. BENEFICIARY'S FAX NO. Best regards

K.Tabata

11. Điều chỉnh mẫu – Xác nhận thanh toán

2003-11-05

Dear Mr. Hoang ,

Thanks for your last email.

We could understand your bank information.

Trường Đại học Ngoại thương

562

We will go to domestic business trip this week, so remittance will be next week. We heard your production days are about 30 days. Is that right?

Before your production, we'd like to confirm about article's spec watching your samples.

1. E(IP-MIY-005) SQUARE BASKET

Re.shape little spread shape will be better as attached file. Pls. make body part small only a little to open the lid easily. (about 0.5cm each length and breadth)

2. F(IP-MIY-006) RECTANGULAR BASKET Pls. make higher the body part about 0.5cm.

Best regards Tabata

12. Lựa chọn công ty vận tải

2003-11-17

Dear Mr. Hoang ,

We are sorry to reply to you so late 'cause we are very busy this season.

Now we are prepared to T/T to your bank, but we are sorry to forget to ask you to send INVOICE.

Could you pls. fax the INVOICE immediately? Otherwise we can't remit. Waiting your sooner reply with best regards

K.TABATA

Dear Mr. Hoang ,

Now we'd like to ask you about shipping company in Vietnam. We were taught that from you last email;

Freight charge for 01container 20 feet from: HaiPhong Port to Osaka Port = USD 600

We are not so familiar to import from Vietnam, we don't grasp shipping information.

1. Is that freight USD600 cheap?

2. If that case, which company you intend to use?

3. Is that company convenience for you? Many rail a week? 4. We will use Kobe port not Osaka port.

After hearing your comment of those shipping information we will ask to our agent compaing to

your information. Anyway cheaper and convenience way will be better. Best regards

DCBA TRADING CO., LTD.

K.TABATA

Dear Mr. K.TABATA,

Thank you very much for your quick reply.

Regarding shipping information, we have checked again with shipping company in HaNoi:

1. Freight charge for 01container 20 feet from: HAIPHONG Port to KOBE Port

= USD 580

2. The shipping company is: TS Line; agent: Viconship Company

3. Two voyages per week

4. Seven to Eight days from HaiPhong Port to Kobe Port

5. We have been dealing with this shipping company for years. If you have further inquiries, please kindly let us know.

Best regards, Hoang ,

13. Ngày hàng được chuyển

2003-12-03

Dear Mr.Hoang ,

Thanks for your email of sending samples. Now we'd like to ask you about those matters.

When is your estimate shipping date?

We are very sorry to ask you; Could you dispatch samples of only handy basket about 5 pieces?

It is the first item for us, so we have to plan gift set using that basket. Best regards

K.Tabata

Thay đổi điều kiện cơ sở giao hàng FOB  CFR

2003-12-08

Dear Mr. Hoang ,

Though we faxed you our forwarder information of K-LINE, we noticed they are little expensive $20 comparing to your recommedation.

We'd like to confirm is Viconship career agent? If so, pls. use that company instead of our agent. Sorry and best regards

Tabata

14.Vướng mắc

2003-12-15

Dear Mr. Hoang ,

We received your samples last Friday. Thank you very much.

Watching them, color of rect. box is almost good as same as our original sample. Indeed same color with square basket, pls.start.

Re. color of handy basket, enclose pictrure for the reference. color of this time, almost good, but comparing to the 1st one in the front side of the picture, still little

different. It will be better to make them only a little brighter as the 1st one. You don't

have sample of 1st one? Best regards

Tabata

Dear Mr. Hoang ,

We are sorry that forgot to advise you.

Color of handle of this time, somehow little yellow, orange. Pls. put them back first natural color.

Best regards Tabata

15.Giao hàng

16.Khiếu nại 2004-01-20

Dear Mr. Hoang,

We received your cargoes today.

Watching them, we can't help complaining about standard and quality.

1. Handy basket

Somehow color of handle re. handy basket become white. Why?

We should have asked you Pls. put them back first natural color.

In last email. Did you mistake those meaning? Anyway they are very strange to watch them why the part of

handle white. Don't you think so? I never said put them white, just put back the first natural (brown) color.

Somehow they are very often alter, brown orange and white.

Those color of handle must be almost equal to those body color, brown like your first sample.

Or black will be also fit well. Anyway if you couldn't understand, do not hesitate to ask me.

How do you think about the solution way of this time? Let me know your comments.

2. Square basket

Somehow those height became low about 1.5 cm even also mother body and lid.

Trường Đại học Ngoại thương566

Kindly review and compare with our Chinese sample.

3. Rectangular basket

They are not improved about the size of width though we asked you before.

They are too long about 1 cm. We are afraid that not to fit in our regular box owing its oversize.

Length are good.

But your quality and color finish are rather good, very regrettably those breach.

Also lose oppotunities to expand your items, because we interrupt the schedule to visit you on next month

at this moment. Best regards Tabata

17. Giải quyết khiếu nại 2004-01-21

Dear Mr. Tabata,

Thank you very much for your e-mail informing us that you have received the shipment.

First of all, we would like to sorry for the inconvenience caused.

We have carefully read your comments about all the three items and checked all the emails we received from you.

In fact, because you are our new customer, we have always tried to produce the products to meet your requirements both the quality and standard by sending the samplesfor your confirms before we produce all the shipment.

For all the items, we have kept loyal to your sizes in your inquiry dated 22 Oct 2003 and reference to the Chinese samples.

Moreover, when we received you e-mail informing us that you have received the samples dated 15 December 2003, you did not comment about the sizes ofproducts. Therefore we think that the sizes are good and you just requireed us to

focus on colour and quality.

Trường Đại học Ngoại thương567

1. Regarding the handy baskets:

General, we think "natural colour" is white.

In this case, we will send all the cord to make handles (brown colour) to you. Please let us know your ideas about this matter.

2. About the square and rectangular baskets.

In fact, we have really been careful about this matter and loyal to your inquiry dated 22 Oct 2003.

Could you please kindly re-measure the products.

Again, please accept our appologies for all the misunderstandings.

Next time, we will discuss more carefully in all the details to supply the better products for you.

If you have any further inquiry, please kindly let us know. We are looking forward to hearing from you.

Best regards, Hoang , Director

18. SILENCE – GONE or WILL BE BACK

2004-02-02

Dear Mr. Hoang ,

After then, we are waiting for your right handy basket sample with code of right color.

2 or 3 pieces will be better.

Also we are worried about cock influenza of your area.

How's about? We wish you and your surrounding are all safe from those sick. Best regards

Tabata

19.Giải pháp khắc phục

2004-02-03

Dear Mr.Hoang ,

Thanks for your email. We are relieved to hear you are all safe.

Re. handy basket, enclosing pictures that you could send us when the first time. Kindly dispatch those basket for 4 pieces considering effective way of package. If you can dispatch another color code sample together with them, it will be appreciated.

Best regards Tabata

20.Bồi hoàn

2004-02-26

Dear Mr. Hoang ,

We surely received your samples several days ago. Those baskets with brown color handle look very nice.

We are very regrettable why our handle of stocks are so white.

But it's too late, pls. consider that several deduction of these wrong colored hanlde

of our stocks from next order. When that time, we'll consult with you. Best regards

Tabata

21. Tiếp tục đặt hàng

Dear Mr.Hoang ,

How are you? It's long time not having contact with you. Now we have a plan to order as below.

IP-MIY-005 Square basket (28x28x11.5cm)

Re. IP-MIY-001 (Handy basket), we are now

$0.60

hesitated.

4,000pcs

Because the different color of handle of last 1,000pcs, we have still stocks most of them.

But next catalogue we will publish this June, we will take a picture of them with right color handle.

We'd like to ask you to discount of last mistaken.

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