Các nhân tố ảnh hưởng đến sự hài lòng của sinh viên về chất lượng dịch vụ đào tạo tại Khoa Du lịch Trường Đại học Công nghiệp Thực phẩm TP.HCM - 19


Total Variance Explained

Component

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Square

d Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

10.262

39.470

39.470

10.262

39.470

39.470

4.561

17.543

17.543

2

2.533

9.743

49.212

2.533

9.743

49.212

3.182

12.238

29.781

3

1.887

7.258

56.470

1.887

7.258

56.470

3.180

12.230

42.011

4

1.296

4.983

61.454

1.296

4.983

61.454

3.160

12.152

54.163

5

1.212

4.662

66.116

1.212

4.662

66.116

3.108

11.953

66.116

6

.955

3.671

69.788







7

.833

3.203

72.991







8

.720

2.770

75.761







9

.711

2.735

78.496







10

.611

2.351

80.847







11

.519

1.995

82.843







12

.478

1.838

84.681







13

.448

1.724

86.405







14

.424

1.631

88.035







15

.400

1.537

89.572







16

.372

1.431

91.003







17

.353

1.357

92.360







18

.305

1.173

93.533







19

.284

1.092

94.625







20

.272

1.045

95.670







21

.222

.853

96.523







22

.208

.799

97.321







23

.194

.748

98.069







24

.186

.715

98.784







25

.171

.656

99.440







26

.146

.560

100.000







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Các nhân tố ảnh hưởng đến sự hài lòng của sinh viên về chất lượng dịch vụ đào tạo tại Khoa Du lịch Trường Đại học Công nghiệp Thực phẩm TP.HCM - 19

Extraction Method: Principal Component Analysis.


Kết quả chạy EFA lần 2


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.905

Approx. Chi-Square

3184.869

Bartlett's Test of Sphericity df

300

Sig.

.000


Rotated Component Matrixa


Component

1

2

3

4

5

Acc4

.800





Acc6

.764

.249




Acc5

.754

.237

.300



Acc3

.725

.252



.223

Acc1

.694




.310

Acc7

.648




.231

Acc2

.619




.247

Rep5


.779




Rep4

.312

.730


.222


Rep3

.349

.696

.293



Rep2


.662

.284


.250

Rep1


.641

.318


.248

Pro3


.332

.749

.243


Pro4

.219

.250

.702

.285


Pro1

.455


.700



Pro2

.296


.680

.287

.244

Pro5



.595


.310

N-Aca1



.306

.787

.236

N-Aca2

.225


.212

.780


N-Aca4




.780

.211

N-Aca3



.227

.752


Aca1

.259


.218


.782

Aca2




.369

.697

Aca4




.322

.646

Aca3

.307




.640

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 6 iterations.

Total Variance Explained

Component

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Square

d Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

9.879

39.518

39.518

9.879

39.518

39.518

4.540

18.161

18.161

2

2.475

9.899

49.417

2.475

9.899

49.417

3.162

12.647

30.808

3

1.852

7.406

56.823

1.852

7.406

56.823

3.160

12.640

43.447

4

1.283

5.130

61.953

1.283

5.130

61.953

3.158

12.630

56.078

5

1.211

4.846

66.799

1.211

4.846

66.799

2.680

10.721

66.799

6

.895

3.581

70.380







7

.819

3.277

73.657







8

.719

2.877

76.533







9

.699

2.795

79.328







10

.568

2.271

81.599







11

.505

2.021

83.620







12

.467

1.867

85.487







13

.431

1.724

87.211







14

.417

1.668

88.879







15

.389

1.554

90.433







16

.368

1.470

91.903







17

.310

1.241

93.144







18

.285

1.138

94.282







19

.272

1.087

95.370







20

.244

.975

96.345







21

.212

.849

97.194







22

.195

.778

97.972







23

.191

.763

98.735







24

.171

.682

99.418







25

.146

.582

100.000







Extraction Method: Principal Component Analysis.


Kết quả EFA lần 3


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.901

Approx. Chi-Square

2961.495

Bartlett's Test of Sphericity df

276

Sig.

.000




Component

1

2

3

4

5

Acc4

.803





Acc6

.771


.248



Acc5

.763


.242

.270


Acc3

.729


.244


.218

Acc1

.694




.317

Acc7

.654




.235

Acc2

.623




.249

N-Aca1


.793


.288

.234

N-Aca2

.226

.789




N-Aca4


.768




N-Aca3


.754

.211

.222


Rep5



.793



Rep4

.310

.232

.745



Rep3

.354


.699

.274


Rep2



.645

.325

.242

Rep1



.624

.363

.240

Pro3

.218

.252

.339

.721


Pro4

.247

.281

.243

.716


Pro5




.665

.288

Pro2

.321

.295


.656

.238

Aca1

.267



.222

.779

Aca2


.380



.701

Aca4


.329



.648

Aca3

.305




.636

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 7 iterations.


Total Variance Explained

Component

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Square

d Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

9.390

39.126

39.126

9.390

39.126

39.126

4.435

18.477

18.477

2

2.437

10.154

49.279

2.437

10.154

49.279

3.174

13.223

31.700

3

1.840

7.666

56.946

1.840

7.666

56.946

3.116

12.983

44.683

4

1.277

5.320

62.266

1.277

5.320

62.266

2.663

11.096

55.779

5

1.088

4.534

66.799

1.088

4.534

66.799

2.645

11.020

66.799

6

.892

3.717

70.517







7

.809

3.371

73.888







8

.701

2.923

76.811







9

.699

2.911

79.722







10

.561

2.337

82.059







11

.483

2.013

84.072







12

.446

1.857

85.928







13

.419

1.748

87.676







14

.398

1.660

89.336







15

.388

1.617

90.953







16

.360

1.499

92.452







17

.307

1.278

93.731







18

.279

1.164

94.894







19

.266

1.108

96.002







20

.240

.998

97.001







21

.209

.869

97.870







22

.191

.796

98.665







23

.172

.717

99.382







24

.148

.618

100.000







Extraction Method: Principal Component Analysis.


Kết quả EFA lần 4


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.901

Approx. Chi-Square

2827.303

Bartlett's Test of Sphericity df

253

Sig.

.000


Rotated Component Matrixa


Component

1

2

3

4

5

Acc4

.796





Acc6

.737


.311



Acc5

.728


.301

.294


Acc3

.720


.264


.212

Acc1

.701




.302

Acc7

.671





Acc2

.662





N-Aca1


.800


.290

.229

N-Aca2

.231

.800




N-Aca4


.773




N-Aca3


.752


.228


Rep4

.235


.799



Rep5



.790


.223

Rep3

.318


.698

.299


Rep2



.607

.342

.257

Pro3


.227

.361

.750


Pro4

.215

.268

.246

.733


Pro2

.298

.284


.670

.250

Pro5




.657

.269

Aca1

.268



.228

.785

Aca2


.365



.718

Aca4


.306



.675

Aca3

.302




.640

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 6 iterations.

Total Variance Explained

Component

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Square

d Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

9.132

39.704

39.704

9.132

39.704

39.704

4.251

18.482

18.482

2

2.365

10.281

49.984

2.365

10.281

49.984

3.117

13.551

32.033

3

1.744

7.582

57.567

1.744

7.582

57.567

2.833

12.318

44.350

4

1.211

5.265

62.832

1.211

5.265

62.832

2.694

11.713

56.063

5

1.088

4.729

67.561

1.088

4.729

67.561

2.644

11.497

67.561

6

.844

3.672

71.232







7

.796

3.461

74.693







8

.699

3.040

77.733







9

.662

2.879

80.613







10

.534

2.323

82.935







11

.475

2.064

84.999







12

.436

1.897

86.897







13

.409

1.780

88.676







14

.392

1.704

90.381







15

.362

1.572

91.953







16

.316

1.372

93.325







17

.286

1.245

94.570







18

.268

1.165

95.735







19

.241

1.047

96.782







20

.219

.954

97.736







21

.193

.838

98.573







22

.179

.779

99.352







23

.149

.648

100.000







Extraction Method: Principal Component Analysis.


Kết quả chạy EFA lần thứ 5

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.897

Approx. Chi-Square

2668.427

Bartlett's Test of Sphericity df

231

Sig.

.000


Rotated Component Matrixa


Component

1

2

3

4

5

Acc4

.793





Acc3

.729




.237

Acc6

.722




.337

Acc1

.713



.290


Acc5

.710


.303


.334

Acc2

.674





Acc7

.669





N-Aca2

.238

.809




N-Aca1


.802

.293

.229


N-Aca4


.786




N-Aca3


.737

.235


.229

Pro3


.220

.759


.359

Pro4


.264

.739


.236

Pro2

.295

.282

.677

.254


Pro5



.658

.255


Aca1

.273


.227

.788


Aca2


.346


.740


Aca4


.294


.692


Aca3

.326



.622


Rep4

.225




.816

Rep5




.248

.783

Rep3

.322


.316


.677

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 6 iterations.

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