Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item-Total Correlation | Cronbach's Alpha if Item Deleted | |
QD1 | 6.79 | 1.310 | .409 | .631 |
QD2 | 6.75 | 1.180 | .479 | .540 |
QD3 | 6.75 | 1.127 | .511 | .495 |
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Scale Statistics
Varianc e | Std. Deviation | N of Items | |
10.15 | 2.314 | 1.521 | 3 |
Phụ lục 4: PHÂN TÍCH NHÂN TỐ KHÁM PHÁ
4.1 Phân tích nhân tố hám phá đối với các nhân tố độc lập
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. | .764 | |
Bartlett's Test of Sphericity | Approx. Chi-Square | 1160.424 |
df | 231 | |
Sig. | .000 |
Total Variance Explained
Initial Eigenvalues | Extraction Sums of Squared Loadings | Rotation Sums of Squared Loadings | |||||||
Total | % of Variance | Cumula tive % | Total | % of Variance | Cumula tive % | Total | % of Variance | Cumul ative % | |
1 | 5.019 | 22.815 | 22.815 | 5.019 | 22.815 | 22.815 | 3.187 | 14.488 | 14.488 |
2 | 2.426 | 11.029 | 33.844 | 2.426 | 11.029 | 33.844 | 2.915 | 13.249 | 27.737 |
3 | 2.185 | 9.933 | 43.777 | 2.185 | 9.933 | 43.777 | 2.450 | 11.138 | 38.875 |
4 | 1.827 | 8.304 | 52.081 | 1.827 | 8.304 | 52.081 | 2.374 | 10.791 | 49.666 |
1.438 | 6.535 | 58.616 | 1.438 | 6.535 | 58.616 | 1.969 | 8.950 | 58.616 |
6 | .961 | 4.367 | 62.983 |
7 | .887 | 4.034 | 67.016 |
8 | .814 | 3.702 | 70.718 |
9 | .736 | 3.344 | 74.062 |
10 | .716 | 3.253 | 77.315 |
11 | .685 | 3.114 | 80.429 |
12 | .630 | 2.863 | 83.293 |
13 | .590 | 2.681 | 85.974 |
14 | .507 | 2.305 | 88.279 |
15 | .477 | 2.170 | 90.448 |
16 | .424 | 1.927 | 92.376 |
17 | .375 | 1.703 | 94.078 |
18 | .320 | 1.456 | 95.534 |
19 | .310 | 1.408 | 96.942 |
20 | .267 | 1.213 | 98.155 |
21 | .239 | 1.087 | 99.242 |
22 | .167 | .758 | 100.000 |
Extraction Method: Principal Component Analysis.
Rotated Component Matrixa
Component | |||||
1 | 2 | 3 | 4 | 5 | |
TT2 | .874 | ||||
TT3 | .841 | ||||
TT1 | .826 | ||||
TT4 | .709 | ||||
WT3 | .799 | ||||
WT4 | .718 | ||||
WT5 | .705 | ||||
WT1 | .684 |
.646 | |||
TD1 | .831 | ||
TD2 | .685 | ||
TD4 | .668 | ||
TD3 | .652 | ||
RR4 | .734 | ||
RR5 | .691 | ||
RR1 | .691 | ||
RR2 | .666 | ||
RR3 | .610 | ||
TL2 | .801 | ||
TL4 | .668 | ||
TL3 | .621 | ||
TL1 | .621 |
Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.
a. Rotation converged in 5 iterations.
Component Transformation Matrix
1 | 2 | 3 | 4 | 5 | |
1 | .674 | .521 | .508 | -.048 | .112 |
2 | .167 | -.150 | .068 | .947 | -.217 |
3 | .252 | -.759 | .329 | -.074 | .497 |
4 | -.341 | .359 | -.064 | .308 | .810 |
5 | -.581 | .022 | .790 | .005 | -.194 |
Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.
4.2 Phân tích nhân tố hám phá đối với nhân tố phụ thuộc
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. | .643 | |
Bartlett's Test of Sphericity | Approx. Chi-Square | 62.449 |
df | 3 | |
Sig. | .000 |
Communalities
Initial | Extracti on | |
QD1 | 1.000 | .514 |
QD2 | 1.000 | .612 |
QD3 | 1.000 | .651 |
Extraction Method: Principal Component Analysis.
Total Variance Explained
Initial Eigenvalues | Extraction Sums of Squared Loadings | |||||
Total | % of Variance | Cumulative % | Total | % of Variance | Cumulative % | |
1 | 1.777 | 59.219 | 59.219 | 1.777 | 59.219 | 59.219 |
2 | .689 | 22.962 | 82.181 | |||
3 | .535 | 17.819 | 100.000 |
Extraction Method: Principal Component Analysis.
Phụ lục 5: PHÂN TÍCH HỒI QUY TUYẾN TÍNH BỘI
TT | RR | TL | WT | TD | QD | ||
Pearson Correlation | 1 | -.033 | .144 | .194* | .288** | .350** | |
TT | Sig. (2-tailed) | .690 | .078 | .017 | .000 | .000 | |
N | 150 | 150 | 150 | 150 | 150 | 150 |
5.1 Ma trận tương quan giữa biến phụ thuộc và các biến độc lập Correlations
Pearson Correlation | -.033 | 1 | -.024 | -.003 | .003 | .185* | |
Sig. (2-tailed) | .690 | .774 | .975 | .969 | .024 | ||
N | 150 | 150 | 150 | 150 | 150 | 150 | |
TL | Pearson Correlation | .144 | -.024 | 1 | .020 | .242** | .280** |
Sig. (2-tailed) | .078 | .774 | .809 | .003 | .001 | ||
N | 150 | 150 | 150 | 150 | 150 | 150 | |
WT | Pearson Correlation | .194* | -.003 | .020 | 1 | .254** | .487** |
Sig. (2-tailed) | .017 | .975 | .809 | .002 | .000 | ||
N | 150 | 150 | 150 | 150 | 150 | 150 | |
TD | Pearson Correlation | .288** | .003 | .242** | .254** | 1 | .444** |
Sig. (2-tailed) | .000 | .969 | .003 | .002 | .000 | ||
N | 150 | 150 | 150 | 150 | 150 | 150 | |
Pearson Correlation | .350** | .185* | .280** | .487** | .444** | 1 | |
QD | Sig. (2-tailed) | .000 | .024 | .001 | .000 | .000 | |
N | 150 | 150 | 150 | 150 | 150 | 150 |
*. Correlation is significant at the 0.05 level (2-tailed).
**. Correlation is significant at the 0.01 level (2-tailed).
5.2 Hồi quy tuyến tính
Variables Entered/Removeda
Variables Entered | Variables Removed | Method | |
1 | TD, RR, TL, WT, TTb | . | Enter |
a. Dependent Variable: QD
b. All requested variables entered.
Model Summaryb
R | R Square | Adjusted R Square | Std. Error of the Estimate | Durbin- Watson | |
1 | .671a | .450 | .431 | .421 | 1.974 |
a. Predictors: (Constant), TD, RR, TL, WT, TT
b. Dependent Variable: QD
ANOVAa
Sum of Squares | df | Mean Square | F | Sig. | ||
Regression | 20.879 | 5 | 4.176 | 23.586 | .000b | |
1 | Residual | 25.494 | 144 | .177 | ||
Total | 46.373 | 149 |
a. Dependent Variable: QD
b. Predictors: (Constant), TD, RR, TL, WT, TT
Coefficientsa
Unstandardized Coefficients | Standardized Coefficients | t | Sig. | Collinearity Statistics | ||||
B | Std. Error | Beta | Tolerance | VIF | ||||
(Constant ) | .314 | .312 | 1.006 | .316 | ||||
TT | .151 | .054 | .183 | 2.805 | .006 | .894 | 1.119 | |
1 | RR | .165 | .052 | .195 | 3.160 | .002 | .998 | 1.002 |
TL | .132 | .044 | .191 | 2.979 | .003 | .932 | 1.073 | |
WT | .293 | .049 | .385 | 5.969 | .000 | .917 | 1.091 | |
TD | .170 | .047 | .246 | 3.640 | .000 | .834 | 1.199 |
a. Dependent Variable: QD
Collinearity Diagnosticsa
Dimension | Eigenval ue | Condition Index | Variance Proportions | ||||||
(Constant) | TT | RR | TL | WT | TD | ||||
1 | 5.816 | 1.000 | .00 | .00 | .00 | .00 | .00 | .00 | |
2 | .058 | 10.040 | .00 | .04 | .03 | .84 | .06 | .00 | |
1 | 3 | .049 | 10.922 | .01 | .50 | .27 | .00 | .00 | .06 |
4 | .038 | 12.426 | .00 | .40 | .07 | .02 | .08 | .57 | |
5 | .030 | 13.888 | .00 | .01 | .15 | .05 | .64 | .35 | |
6 | .009 | 24.759 | .99 | .05 | .48 | .09 | .21 | .01 |
a. Dependent Variable: QD
Phụ lục 6: PHÂN TÍCH SỰ KHÁC BIỆT GIỮA CÁC NHÓM ẾN QUYẾT ỊNH SỬ DỤNG DỊCH VỤ IB
GT | N | Mean | Std. Deviation | Std. Error Mean |
6.1 Giới tính Group Statistics
1 | 84 | 3.40 | .540 | .059 |
2 | 66 | 3.42 | .583 | .072 |
Independent Samples Test
Levene's Test for Equality of Variances | t-test for Equality of Means | |||||||||
F | Sig. | t | df | Sig. (2- tailed) | Mean Differe nce | Std. Error Differe nce | 95% Confidence Interval of the Difference | |||
Lower | Upper | |||||||||
Equal variances assumed | .868 | .353 | -.212 | 148 | .833 | -.019 | .092 | -.201 | .162 | |
QD | Equal variances not assumed | -.210 | 134.3 63 | .834 | -.019 | .093 | -.203 | .164 |
6.2 ộ tuổi
Test of Homogeneity of Variances
QD
df1 | df2 | Sig. | |
1.816 | 3 | 146 | .147 |
ANOVA
QD
Sum of Squares | df | Mean Square | F | Sig. |