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Các nhân tố ảnh hưởng tới việc sử dụng Internet Banking của khách hàng ở các ngân hàng thương mại Việt Nam - 27

PHỤ LỤC 7: CHẠY CRONBACH ALPHA, EFA

Đối với nhóm chưa sử dụng Internet banking

Reliability Statistics

Cronbach's Alpha


N of Items

.896

5

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Các nhân tố ảnh hưởng tới việc sử dụng Internet Banking của khách hàng ở các ngân hàng thương mại Việt Nam - 27

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

HQ1

14.07

10.696

.728

.876

HQ2

14.24

11.024

.706

.881

HQ3

14.13

10.581

.790

.862

HQ4

14.04

10.593

.738

.874

HQ5

14.14

10.741

.754

.870

Reliability Statistics

Cronbach's Alpha


N of Items

.893

5

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

NL1

13.68

9.851

.759

.864

NL2

13.73

9.960

.739

.869

NL3

13.73

9.729

.746

.867

NL4

13.63

9.997

.726

.872

NL5

13.73

9.816

.716

.874

Reliability Statistics

Cronbach's Alpha


N of Items

.916

5


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

XH1

13.29

12.193

.774

.899

XH2

13.28

12.085

.788

.897

XH3

13.32

12.411

.768

.901

XH4

13.29

11.962

.757

.903

XH5

13.23

11.853

.841

.886


Reliability Statistics

Cronbach's Alpha


N of Items

.886

4

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

DK1

10.13

5.541

.767

.847

DK2

10.08

5.774

.781

.843

DK3

10.02

5.755

.744

.856

DK4

9.96

5.562

.716

.868

Reliability Statistics

Cronbach's Alpha


N of Items

.878

4

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

BM1

10.68

5.874

.752

.837

BM2

10.66

5.864

.758

.835

BM3

10.61

6.123

.704

.855

BM4

10.59

5.963

.730

.846


Reliability Statistics

Cronbach's Alpha


N of Items

.895

4

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

TL1

10.88

6.341

.769

.864

TL2

10.81

6.494

.777

.861

TL3

10.81

6.593

.724

.881

TL4

10.84

6.247

.801

.852

Reliability Statistics

Cronbach's Alpha


N of Items

.844

3

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

YD1

6.93

1.812

.710

.784

YD2

6.90

1.771

.703

.791

YD3

6.94

1.735

.719

.775

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.917

Bartlett's Test of Sphericity Approx. Chi-Square

9902.775

df

351

Sig.

.000


Total Variance Explained


Factor


Initial


Eigenvalues


Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadingsa

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

1

9.510

35.220

35.220

9.176

33.987

33.987

6.278

2

2.900

10.739

45.959

2.561

9.485

43.472

5.793


3

2.119

7.849

53.808

1.800

6.665

50.137

6.011

4

1.990

7.369

61.177

1.651

6.114

56.252

5.326

5

1.878

6.957

68.135

1.538

5.698

61.950

4.930

6

1.505

5.574

73.708

1.179

4.366

66.315

4.755

7

.657

2.432

76.140





8

.530

1.963

78.103





9

.514

1.905

80.008





10

.467

1.731

81.739





11

.433

1.603

83.342





12

.411

1.521

84.863





13

.368

1.363

86.226





14

.362

1.339

87.566





15

.348

1.289

88.855





16

.335

1.241

90.096





17

.300

1.113

91.209





18

.281

1.041

92.250





19

.272

1.007

93.257





20

.263

.975

94.232





21

.248

.920

95.151





22

.244

.902

96.054





23

.225

.834

96.887





24

.223

.825

97.712





25

.218

.807

98.519





26

.210

.776

99.295





27

.190

.705

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Pattern Matrixa


Factor

1

2

3

4

5

6

XH5 XH3

XH1

.963

.792

.789







XH4

.786






XH2

.777






NL3


.842





NL1


.812





NL2


.786





NL5


.762





NL4


.738





HQ1



.878




HQ3



.835




HQ4



.764




HQ5



.739




HQ2



.719




TL2




.859



TL4




.840



TL1




.814



TL3




.762



DK1





.864


DK2





.861


DK3





.799


DK4





.712


BM4






.827

BM1






.815

BM2






.800

BM3






.760

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 6 iterations.


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.729

Bartlett's Test of Sphericity Approx. Chi-Square

683.485

df

3

Sig.

.000


Total Variance Explained


Factor

Initial Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

2.288

76.280

76.280

1.933

64.427

64.427

2

.368

12.266

88.546




3

.344

11.454

100.000




Extraction Method: Principal Axis Factoring.



Factor Matrixa

Factor

1

YD3 YD1

YD2

.816

.802

.790

Extraction Method:

Principal Axis Factoring.

a. 1 factors extracted. 7 iterations required.


Nhóm đang sử dụng Internet banking

Reliability Statistics

Cronbach's Alpha


N of Items

.876

5


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

HQ1

15.23

8.251

.645

.863

HQ2

15.58

8.018

.691

.852

HQ3

15.44

7.805

.772

.833

HQ4

15.31

7.952

.686

.854

HQ5

15.43

7.857

.733

.842



Reliability Statistics

Cronbach's Alpha


N of Items

.909

5


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

NL1

15.03

8.621

.735

.896

NL2

15.00

8.340

.789

.885

NL3

15.01

8.346

.799

.882

NL4

14.98

8.476

.761

.890

NL5

15.01

8.398

.764

.890


Reliability Statistics

Cronbach's Alpha


N of Items

.908

5

Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

XH1

13.92

10.101

.763

.889

XH2

13.91

9.890

.797

.881

XH3

14.03

9.735

.778

.886

XH4

13.90

10.159

.711

.899

XH5

13.93

9.964

.792

.882

Reliability Statistics

Cronbach's Alpha


N of Items

.858

4


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

DK1

10.88

4.902

.700

.821

DK2

10.72

5.004

.724

.811

DK3

10.76

4.917

.740

.805

DK4

10.85

5.006

.652

.842


Reliability Statistics

Cronbach's Alpha


N of Items

.888

4


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

BM1

11.25

5.490

.763

.852

BM2

11.24

5.246

.785

.843

BM3

11.28

5.497

.739

.861

BM4

11.26

5.503

.728

.865


Reliability Statistics

Cronbach's Alpha


N of Items

.876

4


Item-Total Statistics



Scale Mean if Item Deleted


Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

TL1

TL2

11.60

11.63

5.003

5.001

.735

.715

.841

.850

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