Các nhân tố ảnh hưởng tới việc sử dụng Internet Banking của khách hàng ở các ngân hàng thương mại Việt Nam - 25

N of Items

.899

6

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

HQ1

19.03

14.257

.396

.925

HQ2

19.05

12.240

.757

.877

HQ3

19.27

11.749

.808

.868

HQ4

19.16

11.684

.838

.864

HQ5

19.11

11.842

.759

.876

HQ6

19.14

11.512

.811

.867

N of Items

.925

5

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

HQ2

15.13

9.822

.735

.922

HQ3

15.35

9.166

.838

.902

HQ4

15.24

9.184

.850

.900

HQ5

15.19

9.286

.778

.914

HQ6

15.22

9.014

.826

.904

N of Items

.869

6

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

NL1

18.19

14.447

.371

.890

NL2

18.40

12.340

.805

.828

NL3

18.17

11.243

.796

.822

NL4

18.56

11.638

.666

.848

NL5

18.30

11.730

.668

.847

NL6

18.38

11.982

.735

.835

N of Items

.890

5

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

NL2

14.59

10.085

.795

.858

NL3

14.37

9.139

.776

.856

NL4

14.75

9.063

.732

.868

NL5

14.49

9.512

.660

.884

NL6

14.57

9.700

.737

.866

N of Items

.812

6

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

XH1

XH2

17.40

17.33

10.792

10.452

.750

.736

.746

.745

17.37

9.687

.854

.713

XH4

17.32

11.123

.679

.761

XH5

17.35

10.618

.762

.741

XH6

17.44

15.412

-.089

.922

N of Items

.922

5

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

XH1

14.00

10.323

.791

.906

XH2

13.94

9.899

.793

.906

XH3

13.97

9.515

.834

.898

XH4

13.92

10.590

.731

.918

XH5

13.95

9.949

.848

.895

N of Items

.889

5

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

DK1

13.90

7.023

.845

.838

DK2

13.94

7.222

.766

.857

DK3

13.90

6.862

.864

.833

DK4

13.89

7.455

.748

.861

DK5

13.76

8.797

.446

.923

N of Items

.923

4

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

DK1

10.32

4.994

.856

.887

DK2

10.35

5.102

.794

.908

DK3

10.32

4.898

.862

.885

DK4

10.30

5.311

.772

.915

N of Items

.764

6

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

BM1

17.94

9.544

.628

.703

BM2

17.94

9.899

.590

.714

BM3

17.94

9.480

.577

.712

BM4

17.78

9.337

.692

.689

BM5

18.24

9.410

.397

.765

BM6

18.19

9.415

.335

.792

N of Items

.865

4

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

BM1

11.16

3.813

.762

.808

BM2

11.16

4.200

.661

.849

BM3

11.16

3.845

.663

.851

BM4

11.00

3.806

.780

.801

N of Items

.929

4

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

TL1

11.24

5.249

.818

.913

TL2

11.33

5.065

.843

.905

TL3

11.21

5.328

.837

.907

TL4

11.27

4.974

.843

.905

Measure of Sampling

.714

Bartlett's Test

of Approx. Chi-Square

1547.357

Sphericity

df

351

Sig.

.000

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulati ve %

Total

% of Variance

Cumulati ve %

Total

% of Variance

Cumulati ve %

1

9.824

36.387

36.387

9.824

36.387

36.387

3.991

14.781

14.781

3.272

12.120

48.506

3.272

12.120

48.506

3.980

14.740

29.521

3

2.522

9.340

57.846

2.522

9.340

57.846

3.699

13.699

43.220

4

2.434

9.015

66.861

2.434

9.015

66.861

3.614

13.385

56.605

5

1.832

6.784

73.644

1.832

6.784

73.644

3.279

12.144

68.749

6

1.544

5.717

79.362

1.544

5.717

79.362

2.865

10.613

79.362

7

.716

2.653

82.014

8

.690

2.556

84.571

9

.557

2.062

86.633

10

.519

1.921

88.554

11

.429

1.589

90.143

12

.381

1.412

91.554

13

.339

1.256

92.811

14

.297

1.099

93.910

15

.269

.998

94.908

16

.245

.907

95.815

17

.205

.758

96.573

18

.182

.676

97.249

19

.158

.584

97.833

20

.133

.492

98.325

21

.115

.427

98.751

22

.087

.323

99.075

23

.080

.295

99.370

24

.061

.227

99.596

25

.049

.180

99.777

26

.040

.148

99.925

27

.020

.075

100.000

Component

1

2

3

4

5

6

HQ4

HQ3 HQ5

.870

.846

.826

.809

HQ2

.667

XH2

.886

XH5

.870

XH3

.822

XH1

.819

XH4

.729

NL3

.856

NL2

.846

NL4

.834

NL5

.761

NL6

.734

DK4

.879

DK1

.861

DK3

.858

DK2

.820

TL3

.878

TL4

.819

TL2

.799

TL1

.757

BM3

.838

BM1

.820

BM4

.786

BM2

.719

N of Items

.942

3

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

YD1

7.29

3.143

.870

.923

YD2

7.24

3.152

.902

.898

YD3

7.25

3.225

.866

.926

Measure of Sampling

.764

Bartlett's Test

of Approx. Chi-Square

166.946

Sphericity

df

3

Sig.

.000

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative

%

1

2.690

89.655

89.655

2.690

89.655

89.655

2

.185

6.168

95.823

3

.125

4.177

100.000

Component

1

YD2 YD1

YD3

.958

.942

.940

N of Items

.905

6