26-35 | 18-25 | .2063 | .09064 | .106 | -.0281 | .4407 | |
36-45 | -.0613 | .10505 | .937 | -.3330 | .2104 | ||
>45 | -.1132 | .11855 | .775 | -.4198 | .1934 | ||
36-45 | 18-25 | .2676 | .10882 | .069 | -.0138 | .5491 | |
26-35 | .0613 | .10505 | .937 | -.2104 | .3330 | ||
>45 | -.0519 | .13297 | .980 | -.3958 | .2920 | ||
>45 | 18-25 | .3195(*) | .12191 | .046 | .0042 | .6348 | |
26-35 | .1132 | .11855 | .775 | -.1934 | .4198 | ||
36-45 | .0519 | .13297 | .980 | -.2920 | .3958 | ||
CK | 18-25 | 26-35 | -.0655 | .09026 | .887 | -.2989 | .1679 |
36-45 | -.1178 | .10836 | .698 | -.3981 | .1625 | ||
>45 | -.2630 | .12139 | .135 | -.5770 | .0509 | ||
26-35 | 18-25 | .0655 | .09026 | .887 | -.1679 | .2989 | |
36-45 | -.0523 | .10461 | .959 | -.3228 | .2182 | ||
>45 | -.1975 | .11805 | .340 | -.5028 | .1078 | ||
36-45 | 18-25 | .1178 | .10836 | .698 | -.1625 | .3981 | |
26-35 | .0523 | .10461 | .959 | -.2182 | .3228 | ||
>45 | -.1452 | .13241 | .692 | -.4877 | .1972 | ||
>45 | 18-25 | .2630 | .12139 | .135 | -.0509 | .5770 | |
26-35 | .1975 | .11805 | .340 | -.1078 | .5028 | ||
36-45 | .1452 | .13241 | .692 | -.1972 | .4877 | ||
TT | 18-25 | 26-35 | -.0333 | .11138 | .991 | -.3213 | .2548 |
36-45 | -.2536 | .13372 | .232 | -.5995 | .0922 | ||
>45 | -.2300 | .14980 | .418 | -.6174 | .1574 | ||
26-35 | 18-25 | .0333 | .11138 | .991 | -.2548 | .3213 | |
36-45 | -.2203 | .12908 | .322 | -.5542 | .1135 | ||
>45 | -.1967 | .14567 | .532 | -.5735 | .1800 | ||
36-45 | 18-25 | .2536 | .13372 | .232 | -.0922 | .5995 | |
26-35 | .2203 | .12908 | .322 | -.1135 | .5542 | ||
>45 | .0236 | .16339 | .999 | -.3990 | .4462 | ||
>45 | 18-25 | .2300 | .14980 | .418 | -.1574 | .6174 | |
26-35 | .1967 | .14567 | .532 | -.1800 | .5735 | ||
36-45 | -.0236 | .16339 | .999 | -.4462 | .3990 | ||
XD | 18-25 | 26-35 | -.0587 | .09469 | .926 | -.3036 | .1862 |
36-45 | -.1799 | .11368 | .391 | -.4739 | .1141 | ||
>45 | -.2617 | .12735 | .171 | -.5911 | .0677 | ||
26-35 | 18-25 | .0587 | .09469 | .926 | -.1862 | .3036 | |
36-45 | -.1212 | .10974 | .687 | -.4050 | .1626 | ||
>45 | -.2030 | .12384 | .358 | -.5233 | .1173 | ||
36-45 | 18-25 | .1799 | .11368 | .391 | -.1141 | .4739 | |
26-35 | .1212 | .10974 | .687 | -.1626 | .4050 | ||
>45 | -.0818 | .13891 | .935 | -.4411 | .2775 | ||
>45 | 18-25 | .2617 | .12735 | .171 | -.0677 | .5911 | |
26-35 | .2030 | .12384 | .358 | -.1173 | .5233 | ||
36-45 | .0818 | .13891 | .935 | -.2775 | .4411 | ||
CT | 18-25 | 26-35 | -.1344 | .10274 | .558 | -.4002 | .1313 |
36-45 | -.2429 | .12335 | .202 | -.5620 | .0761 | ||
>45 | -.3101 | .13818 | .114 | -.6675 | .0473 | ||
26-35 | 18-25 | .1344 | .10274 | .558 | -.1313 | .4002 | |
36-45 | -.1085 | .11908 | .799 | -.4165 | .1995 | ||
>45 | -.1757 | .13438 | .559 | -.5232 | .1719 |
Có thể bạn quan tâm!
- Tóm Tắt Kết Quả Phỏng Vấn Sâu
- Đánh Giá Thang Đo Bằng Cronbach Alpha
- Ảnh hưởng của marketing quan hệ (relationship marketing) đến sự trung thành của khách hàng – Một nghiên cứu tại các ngân hàng TMCP ở Việt Nam - 12
Xem toàn bộ 107 trang tài liệu này.
36-45 | 18-25 | .2429 | .12335 | .202 | -.0761 | .5620 | |
26-35 | .1085 | .11908 | .799 | -.1995 | .4165 | ||
>45 | -.0672 | .15072 | .970 | -.4570 | .3227 | ||
>45 | 18-25 | .3101 | .13818 | .114 | -.0473 | .6675 | |
26-35 | .1757 | .13438 | .559 | -.1719 | .5232 | ||
36-45 | .0672 | .15072 | .970 | -.3227 | .4570 | ||
LTT | 18-25 | 26-35 | -.1868 | .09172 | .177 | -.4240 | .0504 |
36-45 | -.2324 | .11012 | .153 | -.5172 | .0524 | ||
>45 | -.4968(*) | .12336 | .000 | -.8159 | -.1778 | ||
26-35 | 18-25 | .1868 | .09172 | .177 | -.0504 | .4240 | |
36-45 | -.0456 | .10630 | .974 | -.3205 | .2294 | ||
>45 | -.3100 | .11996 | .050 | -.6203 | .0002 | ||
36-45 | 18-25 | .2324 | .11012 | .153 | -.0524 | .5172 | |
26-35 | .0456 | .10630 | .974 | -.2294 | .3205 | ||
>45 | -.2645 | .13455 | .204 | -.6125 | .0835 | ||
>45 | 18-25 | .4968(*) | .12336 | .000 | .1778 | .8159 | |
26-35 | .3100 | .11996 | .050 | -.0002 | .6203 | ||
36-45 | .2645 | .13455 | .204 | -.0835 | .6125 |
Dependent Variable | (I) Nhom tuoi | (J) Nhom tuoi | Mean Difference (I-J) | Std. Error | Sig. | 95% Confidence Interval | |
Lower Bound | Upper Bound | ||||||
NT | 18-25 | >45 | -.3195(*) | .12191 | .023 | -.6024 | -.0366 |
26-35 | >45 | -.1132 | .11855 | .604 | -.3883 | .1619 | |
36-45 | >45 | -.0519 | .13297 | .948 | -.3604 | .2567 | |
CK | 18-25 | >45 | -.2630 | .12139 | .072 | -.5447 | .0187 |
26-35 | >45 | -.1975 | .11805 | .201 | -.4714 | .0764 | |
36-45 | >45 | -.1452 | .13241 | .506 | -.4524 | .1620 | |
TT | 18-25 | >45 | -.2300 | .14980 | .258 | -.5776 | .1176 |
26-35 | >45 | -.1967 | .14567 | .350 | -.5348 | .1413 | |
36-45 | >45 | .0236 | .16339 | .997 | -.3555 | .4027 | |
XD | 18-25 | >45 | -.2617 | .12735 | .093 | -.5572 | .0338 |
26-35 | >45 | -.2030 | .12384 | .214 | -.4904 | .0843 | |
36-45 | >45 | -.0818 | .13891 | .853 | -.4041 | .2405 | |
CT | 18-25 | >45 | -.3101 | .13818 | .060 | -.6307 | .0105 |
26-35 | >45 | -.1757 | .13438 | .374 | -.4875 | .1361 | |
36-45 | >45 | -.0672 | .15072 | .927 | -.4169 | .2826 | |
LTT | 18-25 | >45 | -.4968(*) | .12336 | .000 | -.7831 | -.2106 |
26-35 | >45 | -.3100(*) | .11996 | .025 | -.5884 | -.0317 | |
36-45 | >45 | -.2645 | .13455 | .113 | -.5767 | .0477 |
* The mean difference is significant at the .05 level. Dunnett t (2-sided)
* The mean difference is significant at the .05 level.
a Dunnett t-tests treat one group as a control, and compare all other groups against it.
2. Phân tích ANOVA đối với biến thu nhập
Descriptives
N | Mean | Std. Deviation | Std. Error | 95% Confidence Interval for Mean | Minimu m | Maxim um | |||
Lower Bound | Upper Bound | ||||||||
NT | <=5 trieu | 72 | 3.9282 | .55158 | .06500 | 3.7986 | 4.0579 | 2.67 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.9627 | .62487 | .06778 | 3.8280 | 4.0975 | 1.50 | 5.00 | |
>10 trieu den <=15 trieu | 56 | 3.8988 | .61025 | .08155 | 3.7354 | 4.0622 | 2.67 | 5.00 | |
>15 trieu | 42 | 3.7817 | .62631 | .09664 | 3.5866 | 3.9769 | 2.17 | 5.00 | |
Total | 255 | 3.9092 | .60158 | .03767 | 3.8350 | 3.9833 | 1.50 | 5.00 | |
CK | <=5 trieu | 72 | 3.8611 | .59471 | .07009 | 3.7214 | 4.0009 | 2.75 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.7324 | .57059 | .06189 | 3.6093 | 3.8554 | 1.50 | 4.75 | |
>10 trieu den <=15 trieu | 56 | 3.7143 | .56090 | .07495 | 3.5641 | 3.8645 | 2.50 | 4.75 | |
>15 trieu | 42 | 3.6131 | .65844 | .10160 | 3.4079 | 3.8183 | 2.00 | 5.00 | |
Total | 255 | 3.7451 | .59296 | .03713 | 3.6720 | 3.8182 | 1.50 | 5.00 | |
TT | <=5 trieu | 72 | 3.7257 | .71227 | .08394 | 3.5583 | 3.8931 | 1.50 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.6265 | .74863 | .08120 | 3.4650 | 3.7879 | 1.00 | 5.00 | |
>10 trieu den <=15 trieu | 56 | 3.6920 | .71825 | .09598 | 3.4996 | 3.8843 | 2.25 | 5.00 | |
>15 trieu | 42 | 3.5417 | .76093 | .11741 | 3.3045 | 3.7788 | 2.00 | 5.00 | |
Total | 255 | 3.6549 | .73242 | .04587 | 3.5646 | 3.7452 | 1.00 | 5.00 | |
XD | <=5 trieu | 72 | 3.7292 | .58405 | .06883 | 3.5919 | 3.8664 | 2.50 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.6471 | .63889 | .06930 | 3.5093 | 3.7849 | 2.00 | 5.00 | |
>10 trieu den <=15 trieu | 56 | 3.6161 | .60671 | .08108 | 3.4536 | 3.7786 | 2.50 | 5.00 | |
>15 trieu | 42 | 3.5357 | .67529 | .10420 | 3.3253 | 3.7461 | 2.00 | 5.00 | |
Total | 255 | 3.6451 | .62275 | .03900 | 3.5683 | 3.7219 | 2.00 | 5.00 | |
CT | <=5 trieu | 72 | 3.6806 | .61773 | .07280 | 3.5354 | 3.8257 | 2.20 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.6282 | .65404 | .07094 | 3.4872 | 3.7693 | 2.00 | 5.00 | |
>10 trieu den <=15 trieu | 56 | 3.5036 | .72362 | .09670 | 3.3098 | 3.6974 | 1.80 | 5.00 | |
>15 trieu | 42 | 3.4476 | .74416 | .11483 | 3.2157 | 3.6795 | 1.80 | 5.00 | |
Total | 255 | 3.5859 | .67727 | .04241 | 3.5024 | 3.6694 | 1.80 | 5.00 | |
LTT | <=5 trieu | 72 | 3.7722 | .52143 | .06145 | 3.6497 | 3.8948 | 2.80 | 5.00 |
>5 trieu den <=10 trieu | 85 | 3.6635 | .63111 | .06845 | 3.5274 | 3.7997 | 1.80 | 5.00 | |
>10 trieu den <=15 trieu | 56 | 3.4821 | .59179 | .07908 | 3.3237 | 3.6406 | 2.00 | 4.60 | |
>15 trieu | 42 | 3.4429 | .70335 | .10853 | 3.2237 | 3.6620 | 2.00 | 4.60 | |
Total | 255 | 3.6180 | .61643 | .03860 | 3.5420 | 3.6941 | 1.80 | 5.00 |
Test of Homogeneity of Variances
Levene Statistic | df1 | df2 | Sig. | |
NT | .070 | 3 | 251 | .976 |
CK | .523 | 3 | 251 | .667 |
TT | .289 | 3 | 251 | .833 |
XD | .648 | 3 | 251 | .585 |
CT | .526 | 3 | 251 | .665 |
LTT | 2.410 | 3 | 251 | .068 |
ANOVA
Sum of Squares | df | Mean Square | F | Sig. | ||
NT | Between Groups | .958 | 3 | .319 | .881 | .451 |
Within Groups | 90.965 | 251 | .362 | |||
Total | 91.923 | 254 | ||||
CK | Between Groups | 1.768 | 3 | .589 | 1.690 | .170 |
Within Groups | 87.539 | 251 | .349 | |||
Total | 89.306 | 254 | ||||
TT | Between Groups | 1.045 | 3 | .348 | .647 | .586 |
Within Groups | 135.211 | 251 | .539 | |||
Total | 136.256 | 254 | ||||
XD | Between Groups | 1.059 | 3 | .353 | .909 | .437 |
Within Groups | 97.447 | 251 | .388 | |||
Total | 98.506 | 254 | ||||
CT | Between Groups | 1.980 | 3 | .660 | 1.447 | .230 |
Within Groups | 114.529 | 251 | .456 | |||
Total | 116.509 | 254 | ||||
LTT | Between Groups | 4.211 | 3 | 1.404 | 3.817 | .011 |
Within Groups | 92.306 | 251 | .368 | |||
Total | 96.517 | 254 |
Post Hoc Tests
Multiple Comparisons
Tukey HSD
(I) Muc thu nhap | (J) Muc thu nhap | Mean Differen ce (I-J) | Std. Error | Sig. | 95% Confidence Interval | ||
Lower Bound | Upper Bound | ||||||
NT CK TT XD | <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu | >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu | -.0345 | .09642 | .984 | -.2839 | .2149 |
.0294 | .10726 | .993 | -.2480 | .3068 | |||
.1465 | .11689 | .594 | -.1558 | .4488 | |||
.0345 | .09642 | .984 | -.2149 | .2839 | |||
.0639 | .10361 | .927 | -.2040 | .3319 | |||
.1810 | .11354 | .384 | -.1127 | .4747 | |||
-.0294 | .10726 | .993 | -.3068 | .2480 | |||
-.0639 | .10361 | .927 | -.3319 | .2040 | |||
.1171 | .12288 | .776 | -.2008 | .4349 | |||
-.1465 | .11689 | .594 | -.4488 | .1558 | |||
-.1810 | .11354 | .384 | -.4747 | .1127 | |||
-.1171 | .12288 | .776 | -.4349 | .2008 | |||
.1288 | .09459 | .525 | -.1159 | .3734 | |||
.1468 | .10522 | .503 | -.1253 | .4190 | |||
.2480 | .11466 | .137 | -.0485 | .5446 | |||
-.1288 | .09459 | .525 | -.3734 | .1159 | |||
.0181 | .10164 | .998 | -.2448 | .2809 | |||
.1193 | .11139 | .708 | -.1688 | .4073 | |||
-.1468 | .10522 | .503 | -.4190 | .1253 | |||
-.0181 | .10164 | .998 | -.2809 | .2448 | |||
.1012 | .12055 | .836 | -.2106 | .4130 | |||
-.2480 | .11466 | .137 | -.5446 | .0485 | |||
-.1193 | .11139 | .708 | -.4073 | .1688 | |||
-.1012 | .12055 | .836 | -.4130 | .2106 | |||
.0992 | .11756 | .833 | -.2048 | .4033 | |||
.0337 | .13077 | .994 | -.3045 | .3719 | |||
.1840 | .14251 | .569 | -.1845 | .5526 | |||
-.0992 | .11756 | .833 | -.4033 | .2048 | |||
-.0655 | .12632 | .955 | -.3922 | .2612 | |||
.0848 | .13843 | .928 | -.2732 | .4428 | |||
-.0337 | .13077 | .994 | -.3719 | .3045 | |||
.0655 | .12632 | .955 | -.2612 | .3922 | |||
.1503 | .14982 | .748 | -.2372 | .5378 | |||
-.1840 | .14251 | .569 | -.5526 | .1845 | |||
-.0848 | .13843 | .928 | -.4428 | .2732 | |||
-.1503 | .14982 | .748 | -.5378 | .2372 | |||
.0821 | .09980 | .844 | -.1760 | .3402 | |||
.1131 | .11102 | .739 | -.1740 | .4002 | |||
.1935 | .12098 | .381 | -.1194 | .5063 | |||
-.0821 | .09980 | .844 | -.3402 | .1760 | |||
.0310 | .10724 | .992 | -.2464 | .3083 |
>10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu | >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >10 trieu den <=15 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >15 trieu <=5 trieu >5 trieu den <=10 trieu >10 trieu den <=15 trieu | .1113 | .11752 | .779 | -.1926 | .4153 |
-.1131 | .11102 | .739 | -.4002 | .1740 |
-.0310 | .10724 | .992 | -.3083 | .2464 |
.0804 | .12719 | .922 | -.2486 | .4093 |
-.1935 | .12098 | .381 | -.5063 | .1194 |
-.1113 | .11752 | .779 | -.4153 | .1926 |
-.0804 | .12719 | .922 | -.4093 | .2486 |
.0523 | .10819 | .963 | -.2275 | .3321 |
.1770 | .12036 | .457 | -.1343 | .4883 |
.2329 | .13115 | .287 | -.1063 | .5721 |
-.0523 | .10819 | .963 | -.3321 | .2275 |
.1247 | .11626 | .707 | -.1760 | .4253 |
.1806 | .12741 | .489 | -.1489 | .5101 |
-.1770 | .12036 | .457 | -.4883 | .1343 |
-.1247 | .11626 | .707 | -.4253 | .1760 |
.0560 | .13788 | .977 | -.3007 | .4126 |
-.2329 | .13115 | .287 | -.5721 | .1063 |
-.1806 | .12741 | .489 | -.5101 | .1489 |
-.0560 | .13788 | .977 | -.4126 | .3007 |
.1087 | .09713 | .678 | -.1425 | .3599 |
.2901(*) | .10805 | .039 | .0106 | .5695 |
.3294(*) | .11774 | .028 | .0248 | .6339 |
-.1087 | .09713 | .678 | -.3599 | .1425 |
.1814 | .10437 | .306 | -.0886 | .4513 |
.2207 | .11438 | .218 | -.0751 | .5165 |
-.2901(*) | .10805 | .039 | -.5695 | -.0106 |
-.1814 | .10437 | .306 | -.4513 | .0886 |
.0393 | .12379 | .989 | -.2809 | .3594 |
-.3294(*) | .11774 | .028 | -.6339 | -.0248 |
-.2207 | .11438 | .218 | -.5165 | .0751 |
-.0393 | .12379 | .989 | -.3594 | .2809 |
* The mean difference is significant at the .05 level.
Dunnett t (2-sided)
(I) Muc thu nhap | (J) Muc thu nhap | Mean Differenc e (I-J) | Std. Error | Sig. | 95% Confidence Interval | ||
Lower Bound | Upper Bound | ||||||
NT | <=5 trieu | >15 trieu | .1465 | .11689 | .421 | -.1264 | .4194 |
>5 trieu den <=10 trieu | >15 trieu | .1810 | .11354 | .242 | -.0841 | .4461 | |
>10 trieu den <=15 trieu | >15 trieu | .1171 | .12288 | .623 | -.1699 | .4040 | |
CK | <=5 trieu | >15 trieu | .2480 | .11466 | .075 | -.0197 | .5158 |
>5 trieu den <=10 trieu | >15 trieu | .1193 | .11139 | .540 | -.1408 | .3794 | |
>10 trieu den <=15 trieu | >15 trieu | .1012 | .12055 | .703 | -.1803 | .3827 | |
TT | <=5 trieu | >15 trieu | .1840 | .14251 | .398 | -.1487 | .5168 |
>5 trieu den <=10 trieu | >15 trieu | .0848 | .13843 | .851 | -.2384 | .4081 | |
>10 trieu den <=15 trieu | >15 trieu | .1503 | .14982 | .587 | -.1995 | .5001 | |
XD | <=5 trieu | >15 trieu | .1935 | .12098 | .240 | -.0890 | .4759 |
>5 trieu den <=10 trieu | >15 trieu | .1113 | .11752 | .627 | -.1631 | .3858 | |
>10 trieu den <=15 trieu | >15 trieu | .0804 | .12719 | .840 | -.2166 | .3773 | |
CT | <=5 trieu | >15 trieu | .2329 | .13115 | .172 | -.0733 | .5392 |
>5 trieu den <=10 trieu | >15 trieu | .1806 | .12741 | .326 | -.1169 | .4781 | |
>10 trieu den <=15 trieu | >15 trieu | .0560 | .13788 | .948 | -.2660 | .3779 | |
LTT | <=5 trieu | >15 trieu | .3294(*) | .11774 | .014 | .0544 | .6043 |
>5 trieu den <=10 trieu | >15 trieu | .2207 | .11438 | .126 | -.0464 | .4878 | |
>10 trieu den <=15 trieu | >15 trieu | .0393 | .12379 | .974 | -.2498 | .3283 |
* The mean difference is significant at the .05 level.
a Dunnett t-tests treat one group as a control, and compare all other groups against it.