Nghiên cứu các yếu tố tác động đến hành vi sử dụng dịch vụ ngân hàng điện tử tại BIDV Cẩm Phả - 13



16

.138

.726

98.715







17

.115

.608

99.323







18

.079

.418

99.741







19

.049

.259

100.000







Extraction Method: Principal Component Analysis.

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Nghiên cứu các yếu tố tác động đến hành vi sử dụng dịch vụ ngân hàng điện tử tại BIDV Cẩm Phả - 13


Rotated Component Matrixa



Component

1

2

3

4

5

TT1

.936





TT3

.922





TT2

.871





TT4

.825





NL1


.928




NL3


.814




NL2


.792




NL4


.755




HQ1



.897



HQ3



.823



HQ2



.741



HQ4



.684



HQ5






RR2




.892


RR1




.869


RR3




.853


AH1





.940

AH2





.911

AH3





.603

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 5 iterations.


Correlations



HQ

NL

TT

AH

RR

HL


Pearson Correlation

1

-.181*

-.069

-.090

-.025

.222**

HQ

Sig. (2-tailed)


.014

.356

.223

.740

.002


N

183

183

183

183

183

183


Pearson Correlation

-.181*

1

.119

.025

-.193**

.307**

NL

Sig. (2-tailed)

.014


.110

.736

.009

.000


N

183

183

183

183

183

183


Pearson Correlation

-.069

.119

1

.082

.189*

.606**

TT

Sig. (2-tailed)

.356

.110


.267

.011

.000


N

183

183

183

183

183

183


Pearson Correlation

-.090

.025

.082

1

-.010

.396**

AH

Sig. (2-tailed)

.223

.736

.267


.895

.000


N

183

183

183

183

183

183


Pearson Correlation

-.025

-.193**

.189*

-.010

1

.261**

RR

Sig. (2-tailed)

.740

.009

.011

.895


.000


N

183

183

183

183

183

183


Pearson Correlation

.222**

.307**

.606**

.396**

.261**

1

HL

Sig. (2-tailed)

.002

.000

.000

.000

.000



N

183

183

183

183

183

183

*. Correlation is significant at the 0.05 level (2-tailed).


**. Correlation is significant at the 0.01 level (2-tailed).


Model Summary


Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

.843a

.711

.703

.26059

a. Predictors: (Constant), RR, AH, HQ, TT, NL


ANOVAa


Model

Sum of Squares

df

Mean Square

F

Sig.


Regression

29.613

5

5.923

87.217

.000b


1

Residual

12.019

177

.068




Total

41.632

182




a. Dependent Variable: HL


b. Predictors: (Constant), RR, AH, HQ, TT, NL


Coefficientsa


Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

B

Std. Error

Beta


(Constant)

.661

.138


4.792

.000


HQ

.237

.027

.361

8.733

.000


1

NL

.195

.024

.349

8.239

.000


TT

.238

.019

.511

12.227

.000


AH

.193

.021

.380

9.334

.000


RR

.122

.021

.244

5.788

.000

a. Dependent Variable: HL


Phụ lục 8: Phân tích ANOVA


ANOVA


gioitinh



Sum of Squares

df

Mean Square

F

Sig.

Between Groups

5.151

6

.858

3.732

.002

Within Groups

40.489

176

.230



Total

45.639

182





ANOVA


hocvan



Sum of Squares

df

Mean Square

F

Sig.

Between Groups

20.317

6

3.386

4.600

.000

Within Groups

129.563

176

.736



Total

149.880

182





ANOVA


thunhap



Sum of Squares

df

Mean Square

F

Sig.

Between Groups

23.560

6

3.927

11.267

.000

Within Groups

61.336

176

.349



Total

84.896

182




ANOVA


dotuoi



Sum of Squares

df

Mean Square

F

Sig.

Between Groups

23.167

6

3.861

4.930

.000

Within Groups

137.850

176

.783



Total

161.016

182




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