Các nhân tố tác động đến quyết định lựa chọn ngân hàng để gửi tiền tiết kiệm của khách hàng tại các ngân hàng TMCP trên địa bàn thành phố Đà Lạt - 12


Item-Total Statistics


Scale Mean if Item

Deleted


Scale Variance if Item Deleted


Corrected Item-Total Correlation


Cronbach's Alpha if Item Deleted

TAICHINH1

9,85

4,990

,708

,602

TAICHINH2

9,75

5,438

,566

,673

TAICHINH3

9,90

4,983

,703

,604

TAICHINH4

10,46

4,514

,345

,866

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Các nhân tố tác động đến quyết định lựa chọn ngân hàng để gửi tiền tiết kiệm của khách hàng tại các ngân hàng TMCP trên địa bàn thành phố Đà Lạt - 12


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

13,32

8,151

2,855

4


Thuận tiện lần 1


Reliability Statistics

Cronbach's Alpha

N of Items

,607

5


Item-Total Statistics


Scale Mean if Item

Deleted


Scale Variance if Item Deleted


Corrected Item-Total Correlation


Cronbach's Alpha if Item Deleted

THUANTIEN1

14,59

3,932

,446

,513

THUANTIEN2

14,55

3,710

,591

,447

THUANTIEN3

14,48

4,485

,344

,568

THUANTIEN4

14,54

4,325

,451

,531

THUANTIEN5

15,04

3,294

,218

,726

Lần 2


Reliability Statistics

Cronbach's Alpha

N of Items

,726

4


Item Statistics



Mean

Std, Deviation


N

THUANTIEN1

3,71

,687

265

THUANTIEN2

3,75

,652

265

THUANTIEN3

3,82

,562

265

THUANTIEN4

3,76

,537

265


Item-Total Statistics


Scale Mean if Item

Deleted


Scale

Variance if Item Deleted


Corrected

Item-Total Correlation


Cronbach's

Alpha if Item Deleted

THUANTIEN1

11,33

1,812

,546

,649

THUANTIEN2

11,29

1,843

,580

,625

THUANTIEN3

11,22

2,247

,434

,709

THUANTIEN4

11,28

2,185

,517

,668


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

15,04

3,294

1,815

4


Danh tiếng

Reliability Statistics

Cronbach's Alpha

N of Items

,866

5




Mean

Std, Deviation


N

DANHTIENG1

3,73

,759

265

DANHTIENG2

3,73

,680

265

DANHTIENG3

3,59

,759

265

DANHTIENG4

3,93

,761

265

DANHTIENG5

3,94

,776

265


Item-Total Statistics


Scale Mean if Item

Deleted


Scale

Variance if Item Deleted


Corrected

Item-Total Correlation


Cronbach's

Alpha if Item Deleted

DANHTIENG1

15,20

6,060

,661

,845

DANHTIENG2

15,20

6,431

,642

,850

DANHTIENG3

15,34

5,686

,786

,813

DANHTIENG4

15,00

6,087

,650

,848

DANHTIENG5

14,99

5,845

,708

,833


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

18,93

9,105

3,017

5


Hình ảnh

Reliability Statistics

Cronbach's Alpha

N of

Items

,775

3




Mean

Std, Deviation


N

HINHANH1

3,33

,998

265

HINHANH2

3,41

,933

265

HINHANH3

3,40

,904

265


Item-Total Statistics


Scale Mean if Item

Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

HINHANH1

6,81

3,169

,392

,934

HINHANH2

6,74

2,513

,733

,557

HINHANH3

6,74

2,557

,754

,540


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

10,14

5,555

2,357

3


Nhân viên ngân hàng

Reliability Statistics

Cronbach's Alpha

N of Items

,819

5


Item Statistics



Mean

Std, Deviation


N

NHANVIEN1

3,86

,679

265

NHANVIEN2

3,73

,670

265

NHANVIEN3

3,97

,642

265

NHANVIEN4

3,58

,750

265

NHANVIEN5

3,60

,690

265


Item-Total Statistics


Scale Mean if Item

Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

NHANVIEN1

14,87

4,850

,512

,811

NHANVIEN2

15,00

4,659

,600

,786

NHANVIEN3

14,76

4,788

,585

,790

NHANVIEN4

15,15

4,333

,623

,780

NHANVIEN5

15,13

4,259

,740

,743


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

18,73

6,843

2,616

5


Ảnh hưởng người thân quen


Reliability Statistics

Cronbach's Alpha

N of

Items

,678

3


Item Statistics



Mean

Std, Deviation


N

ANHHUONG1

3,66

,529

265

ANHHUONG2

3,74

,552

265

ANHHUONG3

3,54

,615

265


Item-Total Statistics


Scale Mean if Item

Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

ANHHUONG1

7,28

1,043

,403

,689

ANHHUONG2

7,19

,883

,548

,511

ANHHUONG3

7,40

,794

,533

,528


Scale Statistics


Mean


Variance

Std, Deviation

N of

Items

10,94

1,757

1,326

3


Quyết định lựa chọn Lần 1


Reliability Statistics

Cronbach's Alpha

N of Items

,811

6



Item Statistics



Mean

Std,

Deviation


N

QDLC1

3,83

,761

265

QDLC2

3,74

,806

265

QDLC3

3,58

,818

265

QDLC4

3,79

,874

265

QDLC5

3,63

,783

265

QDLC6

3,58

,750

265


Item-Total Statistics


Scale Mean if Item

Deleted

Scale Variance if Item

Deleted


Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

QDLC1

18,31

8,799

,542

,787

QDLC2

18,41

8,592

,546

,786

QDLC3

18,57

7,875

,714

,747

QDLC4

18,35

8,078

,600

,774

QDLC5

18,52

7,796

,781

,733

QDLC6

18,57

9,988

,268

,840


Lần 2



Reliability Statistics

Cronbach's Alpha

N of Items

,840

5



Item Statistics



Mean

Std, Deviation


N

QDLC1

3,83

,761

265

QDLC2

3,74

,806

265

QDLC3

3,58

,818

265

QDLC4

3,79

,874

265

QDLC5

3,63

,783

265


Item-Total Statistics


Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if

Item Deleted

QDLC1

14,74

7,059

,582

,824

QDLC2

14,83

7,071

,529

,839

QDLC3

14,99

6,409

,703

,792

QDLC4

14,78

6,439

,628

,814

QDLC5

14,94

6,261

,795

,767


Phụ lục 7: Phân tích nhân tố khám phá

Biến độc lập


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy,

,805

Bartlett's Test of Sphericity

Approx, Chi-Square

2965,735

df

276


Sig,

,000

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