Kết Quả Cronbach’S Alpha Của Các Thành Phần Thang Đo Theo Mô Hình Ban Đầu



95% Confidence Interval for Mean

Lower Bound

3.8499


Upper Bound

4.1265


5% Trimmed Mean

3.9980


Median

4.0000


Variance

.072


Std. Deviation

.26899


Minimum

3.40


Maximum

4.40


Range

1.00


Interquartile Range

.40


Skewness

-.404

.550

Kurtosis

.049

1.063

Chua di lam hoac noi tro

Mean

3.5579

.06227

95% Confidence Interval for Mean

Lower Bound

3.4271


Upper Bound

3.6887


5% Trimmed Mean

3.5754


Median

3.6000


Variance

.074


Std. Deviation

.27145


Minimum

3.00


Maximum

3.80


Range

.80


Interquartile Range

.40


Skewness

-1.065

.524

Kurtosis

.018

1.014

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Case Processing Summary




Trinh do hoc van cua nguoi gui tien

Cases


Valid

Missing

Total


N

Percent

N

Percent

N

Percent

PTTH tro xuong

18

100.0%

0

.0%

18

100.0%

Trung hoc chuyen nghiep

46

100.0%

0

.0%

46

100.0%

Dai hoc

129

100.0%

0

.0%

129

100.0%

Sau dai hoc

45

100.0%

0

.0%

45

100.0%

HDV



Descriptives



Trinh do hoc van cua nguoi gui tien

Statistic

Std. Error

HDV

PTTH tro xuong

Mean

3.8556

.08678

95% Confidence Interval for Mean

Lower Bound

3.6725


Upper Bound

4.0386


5% Trimmed Mean

3.8728


Median

4.0000


Variance

.136


Std. Deviation

.36818


Minimum

3.00


Maximum

4.40


Range

1.40


Interquartile Range

.45


Skewness

-.969

.536

Kurtosis

.517

1.038

Trung hoc chuyen nghiep

Mean

3.9000

.04296

95% Confidence Interval for Mean

Lower Bound

3.8135


Upper Bound

3.9865


5% Trimmed Mean

3.9222


Median

4.0000


Variance

.085


Std. Deviation

.29136


Minimum

3.00


Maximum

4.40


Range

1.40



Interquartile Range

.40


Skewness

-1.037

.350

Kurtosis

1.508

.688

Dai hoc

Mean

3.9395

.02516

95% Confidence Interval for Mean

Lower Bound

3.8898


Upper Bound

3.9893


5% Trimmed Mean

3.9508


Median

4.0000


Variance

.082


Std. Deviation

.28571


Minimum

3.00


Maximum

4.60


Range

1.60


Interquartile Range

.20


Skewness

-.611

.213

Kurtosis

1.342

.423

Sau dai hoc

Mean

3.9422

.05188

95% Confidence Interval for Mean

Lower Bound

3.8377


Upper Bound

4.0468


5% Trimmed Mean

3.9642


Median

4.0000


Variance

.121


Std. Deviation

.34804


Minimum

3.00


Maximum

4.60


Range

1.60


Interquartile Range

.40


Skewness

-1.103

.354

Kurtosis

1.089

.695


Phụ lục 3: Kết quả Cronbach’s Alpha của các thành phần thang đo theo mô hình ban đầu

1. Sản phẩm huy động vốn tiền gửi.


Reliability Statistics

Cronbach's Alpha

N of Items

.859

5

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

SP_1

15.0756

4.577

.722

.817

SP_2

15.1429

4.798

.685

.827

SP_3

15.0378

5.184

.636

.839

SP_4

15.0882

4.773

.671

.831

SP_5

15.0672

5.101

.670

.832

2. Sự đa dạng của các dịch vụ ngân hàng


Reliability Statistics

Cronbach's Alpha

N of Items

.768

3

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

DV_6

7.6134

1.563

.679

.595

DV_7

7.5294

1.761

.582

.711

DV_8

7.5378

2.098

.559

.738

3. Cơ sở vật chất


Reliability Statistics

Cronbach's Alpha

N of Items

.909

4

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

CSVC_9

11.1092

3.456

.771

.891

CSVC_10

11.1429

3.456

.766

.893

CSVC_11

11.0882

3.372

.827

.872

CSVC_12

11.0924

3.139

.820

.874

4. Đội ngũ nhân sự


Cronbach's Alpha

N of Items

.869

5

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

NS_13

15.7185

5.680

.717

.836

NS_14

15.8151

5.670

.688

.843

NS_15

15.6975

6.144

.657

.851

NS_16

15.7311

5.683

.691

.843

NS_17

15.7269

5.887

.720

.836

5. Uy tín


Reliability Statistics


Cronbach's Alpha

N of Items

.834

4

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

UT_18

12.7101

2.536

.587

.823

UT_19

12.6303

2.006

.720

.764

UT_20

12.7353

2.255

.652

.795

UT_21

12.6345

2.149

.706

.771

6. Các nhân tố khách quan


Reliability Statistics


Cronbach's Alpha

N of Items

.788

4

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

NTK_22

11.2395

2.782

.601

.734

NTK_23

10.9538

2.601

.623

.724

NTK_24

10.9328

2.957

.655

.713

NTK_25

11.0672

3.050

.522

.772


7. Khả năng HĐVTG đối với KHCN tại Vietcombank Nha Trang


Reliability Statistics

Cronbach's Alpha

N of Items


Cronbach's Alpha

N of Items

.797

5


Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

HDV_26

15.4076

1.272

.659

.738

HDV_27

15.5882

1.838

.486

.788

HDV_28

15.6975

1.756

.612

.760

HDV_29

15.8151

1.561

.633

.742

HDV_30

16.0126

1.396

.602

.755

Phụ lục 4: Kết quả phân tích nhân tố khám phá EFA các nhân tố ảnh hưởng đến khả năng huy động vốn tiền gửi của VCB – CN Nha Trang.

Rotated Component Matrixa


Component


1

2

3

4

5

6

SP_1

.795






SP_2

.779






SP_3

.690






SP_4

.748






SP_5

.751






DV_6






.844

DV_7






.766

DV_8






.770

CSVC_9


.855





CSVC_10


.863





CSVC_11


.896





CSVC_12


.905





NS_13



.726




NS_14



.750




NS_15



.728






.764




NS_17



.736




UT_18




.751



UT_19




.854



UT_20




.802



UT_21




.835



NTK_22





.787


NTK_23





.792


NTK_24





.827


NTK_25





.706


Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.



NS_16


Component


1

2

3

4

5

6

SP_1

.795






SP_2

.779






SP_3

.690






SP_4

.748






SP_5

.751






DV_6






.844

DV_7






.766

DV_8






.770

CSVC_9


.855





CSVC_10


.863





CSVC_11


.896





CSVC_12


.905





NS_13



.726




NS_14



.750




NS_15



.728




NS_16



.764




NS_17



.736




UT_18




.751



UT_19




.854



UT_20




.802



UT_21




.835



NTK_22





.787


NTK_23





.792


NTK_24





.827


NTK_25





.706


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