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Đánh Giá Độ Tin Cậy Của Thang Đo Năng Lực Cảm Xúc


PHỤ LỤC 5


KẾT QUẢ PHÂN TÍCH ĐỊNH LƯỢNG


1. Thống kê mô tả mẫu điều tra


Descriptive Statistics




N


Minimum


Maximum


Mean

Std.

Deviation


Skewness


Ku


rtosis

Statistic

Statistic

Statistic

Statistic

Statistic

Statistic

Std. Error

Statistic

Std. Error

Tuoi

217

31

43

35.54

1.710

1.132

.165

4.256

.329

Gioi tinh

217

1

2

1.42

.495

.310

.165

-1.922

.329

Trinh do dao tao

217

3

4

3.53

.501

-.102

.165

-2.008

.329

Tham nien

217

5

18

8.64

2.303

1.474

.165

2.960

.329

So nam dam










nhiem chuc

217

1

7

3.26

1.045

.438

.165

1.039

.329

vu










Valid N (listwise)

217









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Descriptive Statistics




N


Minimum


Maximum


Mean

Std.

Deviation


Skewness


Kurtosis

Statistic

Statistic

Statistic

Statistic

Statistic

Statistic

Std. Error

Statistic

Std. Error

Tuoi

217

31

43

35.54

1.710

1.132

.165

4.256

.329

Gioi tinh

217

1

2

1.42

.495

.310

.165

-1.922

.329

Trinh do dao tao

217

3

4

3.53

.501

-.102

.165

-2.008

.329

Tham nien

217

5

18

8.64

2.303

1.474

.165

2.960

.329

So nam dam










nhiem chuc

217

1

7

3.26

1.045

.438

.165

1.039

.329

vu












N


Minimum


Maximum


Mean

Std.

Deviation


Skewness


Kurtosis

Statistic

Statistic

Statistic

Statistic

Statistic

Statistic

Std. Error

Statistic

Std. Error

NBCX 01

217

1

2

1.11

.309

2.578

.165

4.688

.329

NBCX 02

217

3

5

3.89

.626

.079

.165

-.463

.329

NBCX 03

217

3

5

3.41

.564

.966

.165

-.066

.329

NBCX 04

217

3

5

3.34

.529

1.254

.165

.587

.329

NBCX 05

217

3

5

3.88

.619

.082

.165

-.430

.329

NBCX 06

217

3

5

3.46

.652

1.106

.165

.060

.329

NBCX 07

217

3

5

3.62

.802

.790

.165

-.992

.329

NBCX 08

217

3

5

3.18

.455

2.486

.165

5.635

.329

NBCX 09

217

3

5

3.95

.849

.088

.165

-1.609

.329

NBCX 10

217

1

2

1.76

.428

-1.228

.165

-.496

.329

SDCX 01

217

3

5

3.60

.500

-.314

.165

-1.626

.329

SDCX 02

217

3

5

4.19

.598

-.093

.165

-.386

.329

SDCX 03

217

3

5

4.14

.509

.223

.165

.521

.329

SDCX 04

217

3

4

3.38

.487

.487

.165

-1.779

.329

SDCX 05

217

2

5

3.54

.781

-.572

.165

-.279

.329

SDCX 06

217

3

5

4.68

.605

-1.743

.165

1.852

.329

THCX 01

217

3

4

3.67

.470

-.742

.165

-1.463

.329

THCX 02

217

3

5

3.55

.552

.308

.165

-.961

.329

THCX 03

217

3

4

3.25

.436

1.141

.165

-.704

.329

THCX 04

217

3

4

3.31

.465

.810

.165

-1.356

.329

THCX 05

217

3

5

3.86

.440

-.661

.165

1.325

.329

THCX 06

217

3

5

4.00

.733

.000

.165

-1.128

.329

THCX 07

217

2

4

3.03

.440

.138

.165

2.228

.329

THCX 08

217

3

5

3.63

.548

.080

.165

-.880

.329

QLCX 01

217

3

5

3.54

.569

.454

.165

-.765

.329

QLCX 02

217

3

5

3.91

.609

.048

.165

-.320

.329

QLCX 03

217

3

5

3.83

.475

-.481

.165

.593

.329

QLCX 04

217

3

4

3.44

.497

.253

.165

-1.954

.329

QLCX 05

217

2

4

3.11

.484

.275

.165

1.018

.329


Descriptive Statistics




N


Minimum


Maximum


Mean

Std.

Deviation


Skewness


Kurtosis

Statistic

Statistic

Statistic

Statistic

Statistic

Statistic

Std.



Comp onent


Initial


Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings


Total

% of Variance

Cumulativ e %


Total

% of Variance

Cumulative

%


Total

% of Variance

Cumulative

%

1

10.412

31.553

31.553

10.412

31.553

31.553

6.788

20.570

20.570

2

3.576

10.838

42.390

3.576

10.838

42.390

4.388

13.296

33.866

3

2.612

7.915

50.306

2.612

7.915

50.306

4.362

13.220

47.085

4

1.892

5.734

56.039

1.892

5.734

56.039

2.955

8.954

56.039

5

.917

4.690

60.729







6

.854

4.395

65.124







7

.836

3.568

68.692








Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .732

Approx. Chi-Square 5.808E3 df 528


8

.813

3.297

71.989








9

.795

3.234

75.224








10

.762

3.050

78.274








11

.731

2.778

81.052








12

.709

2.147

83.199








13

.632

1.914

85.113








14

.542

1.641

86.754








15

.514

1.557

88.311








16

.463

1.404

89.714








17

.431

1.305

91.020








18

.411

1.246

92.266








19

.371

1.124

93.390








20

.330

.999

94.389








21

.311

.943

95.332








22

.259

.785

96.118








23

.216

.654

96.772








24

.195

.591

97.363








25

.167

.506

97.870








26

.153

.465

98.335








27

.135

.410

98.745








28

.100

.304

99.048








29

.090

.272

99.321








30

.084

.254

99.575








31

.066

.199

99.774








32

.052

.159

99.933








33

.022

.067

100.000








KMO and Bartlett's Test


Rotated Component Matrixa



Component

1

2

3

4

NBCX 01


.837



NBCX 02


.511

NBCX 03


.741

NBCX 04


.793

NBCX 05


.690

NBCX 06


.549

NBCX 07


.567

NBCX 08


.545

NBCX 09


.568

NBCX 10


.624

SDCX 01

.643



KMO and Bartlett's Test



Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

Approx. Chi-Square df

.732 5.808E3

528

SDCX 02

.690




SDCX 03

.679



SDCX 04

.547



SDCX 05

.511



SDCX 06

.666



THCX 01


.616


THCX 02


.569


THCX 03


.536


THCX 04


.545


THCX 05


.744


THCX 06


.613


THCX 07


.687


THCX 08


.616


QLCX 01



.649

QLCX 02



.536

QLCX 03



.753

QLCX 04



.581

QLCX 05



.657

QLCX 06



.567

QLCX 07



.785

QLCX 08



. 579

QLCX 09



.781

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 4 iterations.


3. Đánh giá độ tin cậy của thang đo

3.1. Đánh giá độ tin cậy của thang đo năng lực cảm xúc

3.1.1. Đánh giá đ tin c y c a thang đo năng l c nh n bi t c m xúc

Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.782

.790

10


Reliability Statistics



Cronbach's



Alpha Based



on


Cronbach's

Standardized


Alpha

Items

N of Items

Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

NBCX 01

30.51

10.834

.681

.756

NBCX 02

27.72

9.509

.625

.740

NBCX 03

28.20

9.993

.561

.750

NBCX 04

28.28

9.803

.673

.739

NBCX 05

27.73

9.067

.767

.720

NBCX 06

28.15

9.870

.492

.758

NBCX 07

27.99

9.852

.461

.782

NBCX 08

28.43

11.107

.430

.777

NBCX 09

27.66

9.189

.467

.767

NBCX 10

29.85

12.923

.458

.823

3.1.2. Đánh giá đ tin c y c a thang đo năng l c s d!ng c m xúc

Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.777

.786

6

Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

SDCX 01

19.93

4.639

.469

.757

SDCX 02

19.35

3.903

.693

.698

SDCX 03

19.40

4.148

.720

.701

SDCX 04

20.15

4.824

.591

.773

SDCX 05

20.00

3.727

.517

.757

SDCX 06

18.85

4.432

.632

.767


3.1.3. Đánh giá đ tin c y c a thang đo năng l c th"u hi$u c m xúc

Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.648

.625

8

Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

THCX 01

24.63

3.613

.641

.542

THCX 02

24.76

3.815

.400

.600

THCX 03

25.05

4.521

.546

.659

THCX 04

24.99

4.389

.593

.651

THCX 05

24.44

3.748

.610

.556

THCX 06

24.30

2.814

.663

.496

THCX 07

25.28

4.932

.474

.703

THCX 08

24.68

4.210

.510

.652

3.1.4. Đánh giá đ tin c y c a thang đo năng l c qu n lý c m xúc

Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.751

.701

9

Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

QLCX 01

28.12

7.075

.493

.734

QLCX 02

27.75

6.088

.708

.676

QLCX 03

27.82

6.478

.780

.679

QLCX 04

28.22

7.235

.413

.731

QLCX 05

28.55

8.517

.658

.791

QLCX 06

27.65

5.914

.628

.688

QLCX 07

27.77

6.206

.674

.683

QLCX 08

29.78

9.300

.573

.809

QLCX 09

27.58

6.161

.595

.696


3.2. Đánh giá độ tin cậy của thang đo với các biến ở cấp độ nhân viên


3.2.1. Đánh giá đ tin c y c a thang đo s hài lòng v+i công vi-c c a nhân viên


Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.719

.727

5

Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

HL 1

15.69

3.281

.558

.639

HL 2

16.21

3.687

.627

.631

HL 3

15.67

4.174

.439

.762

HL 4

15.59

3.694

.425

.695

HL 5

15.56

3.171

.606

.617


3.2.2. Đánh giá đ tin c y c a thang đo cam k t v+i t1 ch2c c a nhân viên

Reliability Statistics



Cronbach's Alpha

Cronbach's Alpha Based on Standardized Items


N of Items

.821

.837

6


Item-Total Statistics




Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

CK 01

20.40

5.773

.699

.800

CK 02

20.88

6.244

.713

.796

CK 03

20.57

7.124

.468

.843

CK 04

20.48

6.146

.814

.777

CK 05

20.74

6.381

.709

.798

CK 06

20.59

7.845

.434

.861


3.2.3. Đánh giá đ tin c y c a thang đo OCB h6+ng đ n t1 ch2c c a nhân viên

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