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Kiểm Định Sự Khác Biệt Theo Đặc Tính Cá Nhân Đến Lòng Trung Thành Của Nhân Viên. 31429


2. Đánh giá độ tin cậy của thang đo.

TIỀN LƯƠNG

Reliability Statistics

Cronbach's Alpha

N of Items

.840

5

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Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Cronbach's Alpha if Item

Deleted

TL1

14.94

4.895

.636

.810

TL2

14.96

4.610

.697

.792

TL3

14.83

5.265

.600

.820

TL4

14.87

4.717

.674

.799

TL5

14.80

4.780

.618

.816


ĐỒNG NGHIỆP

Reliability Statistics

Cronbach's Alpha

N of Items

.827

4

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Cronbach's Alpha if Item

Deleted

DN1

11.38

3.259

.587

.810

DN2

11.36

3.010

.713

.756

DN3

11.46

2.754

.737

.741

DN4

11.44

3.126

.583

.814


CẤP TRÊN

Reliability Statistics

Cronbach's Alpha

N of Items

.865

5


Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-

Total Correlation

Cronbach's

Alpha if Item Deleted

CT1

14.59

6.921

.717

.829

CT2

14.66

6.757

.753

.820

CT3

14.62

7.503

.598

.858

CT4

14.68

7.371

.621

.853

CT5

14.68

6.853

.745

.822


KHEN THƯỞNG

Reliability Statistics

Cronbach's Alpha

N of Items

.868

4

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

KT1

11.47

2.481

.809

.794

KT2

11.46

2.740

.652

.859

KT3

11.36

2.636

.727

.829

KT4

11.43

2.750

.695

.842


PHÚC LỢI

Reliability Statistics

Cronbach's Alpha

N of Items

.906

3

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

PL1

7.51

1.561

.815

.865

PL2

7.61

1.607

.808

.870

PL3

7.54

1.661

.819

.862


ĐÀO TẠO & THĂNG TIẾN

Reliability Statistics

Cronbach's Alpha

N of Items

.826

4

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total Correlation

Cronbach's Alpha if Item Deleted

DTTT1

11.34

2.961

.603

.801

DTTT2

11.29

2.683

.635

.788

DTTT3

11.26

2.541

.735

.739

DTTT4

11.25

2.822

.634

.788


LÒNG TRUNG THÀNH

Reliability Statistics

Cronbach's Alpha

N of Items

.827

4

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Cronbach's Alpha if Item

Deleted

LTT1

11.41

3.265

.597

.807

LTT2

11.39

3.175

.706

.762

LTT3

11.49

2.899

.732

.745

LTT4

11.49

3.000

.595

.813


3. Phân tích nhân tố khám phá (EFA)

3.1. Phân tích nhân tố đối với biến độc lập.


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.866

Approx. Chi-Square

1948.971

Bartlett's Test of Sphericity df

300

Sig.

.000



Total Variance Explained

Compon ent

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative

%

1

8.681

34.726

34.726

8.681

34.726

34.726

3.364

13.455

13.455

2

2.064

8.256

42.981

2.064

8.256

42.981

3.158

12.631

26.086

3

1.925

7.699

50.681

1.925

7.699

50.681

2.914

11.657

37.744

4

1.800

7.201

57.881

1.800

7.201

57.881

2.745

10.981

48.725

5

1.601

6.406

64.287

1.601

6.406

64.287

2.664

10.654

59.379

6

1.378

5.512

69.799

1.378

5.512

69.799

2.605

10.420

69.799

7

.772

3.087

72.886







8

.692

2.768

75.655







9

.654

2.618

78.272







10

.613

2.452

80.724







11

.547

2.190

82.914







12

.535

2.141

85.055







13

.474

1.896

86.951







14

.461

1.845

88.795







15

.402

1.610

90.405







16

.384

1.538

91.943







17

.306

1.223

93.166







18

.295

1.180

94.346







19

.254

1.016

95.362







20

.247

.986

96.348







21

.225

.902

97.250







22

.215

.860

98.110







23

.184

.736

98.846







24

.158

.630

99.476







25

.131

.524

100.000







Extraction Method: Principal Component Analysis.


Rotated Component Matrixa


Component

1

2

3

4

5

6

CT5

.839






CT2

.785






CT4

.733






CT1

.702






CT3

.648






TL2


.783





TL4


.777





TL3


.699





TL1


.698





TL5


.692





KT1



.825




KT4



.819




KT3



.787




KT2



.705




DN2




.786



DN3




.778



DN1




.753



DN4




.616



DTTT1





.794


DTTT3





.771


DTTT2





.657


DTTT4





.651


PL2






.896

PL1






.861

PL3






.854

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 7 iterations.

3.2. Phân tích nhân tố đối với biến phụ thuộc

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.797

Approx. Chi-Square

208.455

Bartlett's Test of Sphericity df

6

Sig.

.000


Total Variance Explained

Component

Initial

Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

2.659

66.476

66.476

2.659

66.476

66.476

2

.591

14.769

81.245




3

.419

10.480

91.725




4

.331

8.275

100.000




Extraction Method: Principal Component Analysis.


Component Matrixa


Component

1

LTT3

.866

LTT2

.851

LTT1

.773

LTT4

.767

Extraction Method: Principal Component Analysis.

a. 1 components extracted.


4. Ma trận hệ số tương quan Pearson.


Correlations


LTT

CT

TL

KT

DN

DTTT

PL


Pearson Correlation

1

.606**

.598**

.601**

.611**

.651**

.413**

LTT

Sig. (2-tailed)


.000

.000

.000

.000

.000

.000


N

140

140

140

140

140

140

140


Pearson Correlation

.606**

1

.389**

.438**

.441**

.496**

.371**

CT

Sig. (2-tailed)

.000


.000

.000

.000

.000

.000


N

140

140

140

140

140

140

140


Pearson Correlation

.598**

.389**

1

.447**

.430**

.442**

.330**

TL

Sig. (2-tailed)

.000

.000


.000

.000

.000

.000


N

140

140

140

140

140

140

140


Pearson Correlation

.601**

.438**

.447**

1

.448**

.369**

.287**

KT

Sig. (2-tailed)

.000

.000

.000


.000

.000

.001


N

140

140

140

140

140

140

140

DN

Pearson Correlation

.611**

.441**

.430**

.448**

1

.503**

.348**



Sig. (2-tailed)

.000

.000

.000

.000


.000

.000


N

140

140

140

140

140

140

140


Pearson Correlation

.651**

.496**

.442**

.369**

.503**

1

.347**

DTTT

Sig. (2-tailed)

.000

.000

.000

.000

.000


.000


N

140

140

140

140

140

140

140


Pearson Correlation

.413**

.371**

.330**

.287**

.348**

.347**

1

PL

Sig. (2-tailed)

.000

.000

.000

.001

.000

.000



N

140

140

140

140

140

140

140

**. Correlation is significant at the 0.01 level (2-tailed).


5. Phân tích hồi quy.


Model Summaryb

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

Durbin-Watson

1

.828a

.686

.672

.326

1.880

a. Predictors: (Constant), PL, KT, DTTT, TL, CT, DN

b. Dependent Variable: LTT


ANOVAa

Model

Sum of Squares

df

Mean Square

F

Sig.


Regression

30.911

6

5.152

48.472

.000b

1

Residual

14.136

133

.106




Total

45.046

139




a. Dependent Variable: LTT

b. Predictors: (Constant), PL, KT, DTTT, TL, CT, DN


Coefficientsa


Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

Collinearity Statistics

B

Std. Error

Beta

Tolerance

VIF


1


(Constant)


CT


-.494


.168


.263


.053


.193


-1.875


3.159


.063


.002


.635


1.575



TL


.218


.062


.206


3.485


.001


.673


1.487


KT


.245


.063


.228


3.867


.000


.676


1.479


DN


.183


.062


.181


2.950


.004


.623


1.604


DTTT


.287


.066


.271


4.380


.000


.614


1.628


PL


.047


.050


.051


.927


.356


.790


1.267

a. Dependent Variable: LTT


6. Kiểm định sự khác biệt theo đặc tính cá nhân đến lòng trung thành của nhân viên.

6.1. Khác biệt về giới tính.


Group Statistics


Gioi tinh

N

Mean

Std. Deviation

Std. Error Mean

Nam

LTT

Nữ

63

77

3.85

3.79

.521

.608

.066

.069


Independent Samples Test


Levene's Equality of

Test for Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-

tailed)

Mean Differenc e

Std. Error Differenc e

95% Confidence Interval of the

Difference

Lower

Upper


Equal variances assumed


3.028


.084


.581


138


.563


.056


.097


-.135


.248

LTT

Equal variances not assumed




.590

137.7

06


.556


.056


.095


-.132


.245


6.2. Khác biệt về độ tuổi.



Test of Homogeneity of Variances

LTT

Levene Statistic

df1

df2

Sig.

.883

3

136

.452

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