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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 28



Total Variance Explained

Factor

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative %

Total

1

5.861

53.286

53.286

5.429

49.355

49.355

4.992

2

1.147

10.430

63.715

.779

7.086

56.441

4.340

3

.740

6.732

70.447





4

.564

5.130

75.577





5

.528

4.796

80.373





6

.470

4.274

84.647





7

.427

3.877

88.524





8

.399

3.625

92.149





9

.346

3.145

95.294





10

.306

2.782

98.076





11

.212

1.924

100.000





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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 28

Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Pattern Matrixa


Fa

ctor

1

2

ST4

.772

-.104

ST3

.763

.023

ST2

.759

-.006

ST5

.696

-.006

ST1

.641

.078

ST6

.637

.116

ST13

-.078

.795

ST12

-.045

.795

ST9

.220

.649

ST10

.191

.636

ST11

.109

.633


Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 3 iterations.



Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 1


Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.875

.876

6


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 2


Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha

Based on Standardized Items

N of Items

.858

.860

5


e/ Thủ tục EFA với toàn bộ các biến trong nghiên cứu

Hệ số Cronbach’s Alpha


Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.964

.965

65


Thống kê mô tả các biến trong nghiên cứu

Item Statistics



Mean

Std. Deviation

N

ID1

3.56

.890

500

ID2

3.41

.927

500

ID3

3.65

.854

500

ID4

3.77

.833

500

ID5

3.83

.855

500

ID6

3.80

.864

500

ID7

3.71

.915

500

ID8

3.75

.825

500

ID9

3.73

.816

500

ID10

3.82

.794

500

ID11

3.66

.836

500

ID12

3.67

.764

500

ID13

3.88

.762

500

ID16

3.77

.834

500

ID17

3.71

.798

500

ID18

3.75

.779

500

ID19

3.59

.855

500

ID20

3.65

.844

500

ID21

3.67

.881

500

ID23

3.70

.865

500

PVI1

3.75

.761

500

PVI2

3.68

.787

500

PVI3

3.67

.794

500

PVI4

3.77

.766

500

PVI5

3.76

.815

500

PVI6

3.87

.745

500

PVI7

3.83

.748

500

PVI8

3.85

.785

500

PVI9

3.54

.907

500

PVI10

3.63

.833

500

PVI11

3.58

.915

500

PVI12

3.59

.869

500



PVI13

3.66

.814

500

PVI14

3.64

.804

500

PVI16

3.67

.767

500

PVI17

3.70

.768

500

PVI18

3.72

.780

500

PVI19

3.68

.813

500

OB1

3.66

.806

500

OB2

3.69

.728

500

OB3

3.73

.717

500

OB4

3.68

.773

500

OB5

3.70

.767

500

OB6

3.69

.782

500

OB7

3.77

.784

500

OB8

3.73

.758

500

OB9

3.65

.780

500

OB10

3.72

.761

500

OB11

3.67

.763

500

OB12

3.80

.752

500

OB13

3.73

.731

500

OB14

3.69

.784

500

OB15

3.70

.764

500

OB18

3.68

.744

500

ST1

3.77

.757

500

ST2

3.67

.779

500

ST3

3.70

.744

500

ST4

3.69

.812

500

ST5

3.73

.795

500

ST6

3.65

.803

500

ST9

3.73

.784

500

ST10

3.65

.839

500

ST11

3.62

.801

500

ST12

3.83

.752

500

ST13

3.80

.738

500



Tương quan biến – tổng

Item-Total Statistics



Scale Mean if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Squared

Multiple Correlation

Cronbach's

Alpha if Item Deleted

ID1

237.25

803.007

.443

.

.964

ID2

237.40

802.829

.427

.

.964

ID3

237.16

803.179

.459

.

.964

ID4

237.03

808.209

.364

.

.964

ID5

236.98

805.088

.418

.

.964

ID6

237.01

804.830

.419

.

.964

ID7

237.10

802.642

.437

.

.964

ID8

237.06

807.784

.376

.

.964

ID9

237.07

805.283

.436

.

.964

ID10

236.98

805.889

.435

.

.964

ID11

237.15

804.655

.438

.

.964

ID12

237.14

804.187

.493

.

.964

ID13

236.93

806.552

.439

.

.964

ID16

237.04

800.698

.524

.

.964

ID17

237.10

800.918

.544

.

.964

ID18

237.05

802.478

.522

.

.964

ID19

237.22

800.047

.524

.

.964

ID20

237.16

798.024

.574

.

.964

ID21

237.14

795.823

.594

.

.963

ID23

237.11

796.826

.585

.

.963

PVI1

237.05

801.039

.569

.

.964

PVI2

237.13

801.132

.547

.

.964

PVI3

237.14

801.428

.535

.

.964

PVI4

237.04

801.658

.551

.

.964

PVI5

237.05

799.340

.566

.

.964

PVI6

236.93

802.789

.539

.

.964

PVI7

236.97

802.384

.547

.

.964

PVI8

236.96

801.541

.539

.

.964

PVI9

237.26

795.461

.583

.

.963

PVI10

237.18

799.897

.542

.

.964



PVI11

237.23

796.752

.552

.

.964

PVI12

237.21

797.716

.563

.

.964

PVI13

237.15

801.012

.531

.

.964

PVI14

237.16

803.455

.483

.

.964

PVI16

237.14

802.209

.537

.

.964

PVI17

237.10

801.450

.554

.

.964

PVI18

237.08

801.390

.546

.

.964

PVI19

237.13

800.995

.532

.

.964

OB1

237.14

805.290

.441

.

.964

OB2

237.11

802.392

.563

.

.964

OB3

237.08

802.591

.566

.

.964

OB4

237.12

802.297

.530

.

.964

OB5

237.11

798.555

.622

.

.963

OB6

237.12

801.703

.537

.

.964

OB7

237.04

800.684

.560

.

.964

OB8

237.08

800.264

.589

.

.963

OB9

237.15

801.185

.551

.

.964

OB10

237.09

799.279

.610

.

.963

OB11

237.13

799.222

.610

.

.963

OB12

237.01

800.856

.581

.

.963

OB13

237.08

803.130

.542

.

.964

OB14

237.11

800.117

.573

.

.964

OB15

237.11

801.543

.555

.

.964

OB18

237.12

801.151

.579

.

.964

ST1

237.04

800.059

.596

.

.963

ST2

237.14

799.678

.586

.

.963

ST3

237.10

800.296

.600

.

.963

ST4

237.12

799.165

.573

.

.964

ST5

237.07

801.546

.532

.

.964

ST6

237.16

796.116

.648

.

.963

ST9

237.08

798.814

.602

.

.963

ST10

237.15

797.060

.598

.

.963

ST11

237.19

801.588

.527

.

.964

ST12

236.98

800.785

.582

.

.963

ST13

237.01

801.485

.576

.

.964


Thủ tục EFA


KMO and Bartlett's Test


Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

.939

Approx. Chi-Square

Bartlett's Test of

19484.66

3

Sphericity Df

2080

Sig.

.000


Total Variance Explained


Factor


Initial Eigenvalues


Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative

%

Total

1

20.228

31.120

31.120

19.800

30.462

30.462

14.152

2

4.374

6.729

37.849

3.956

6.086

36.548

8.088

3

2.692

4.142

41.991

2.260

3.477

40.025

11.454

4

2.402

3.696

45.687

2.009

3.091

43.116

10.789

5

2.005

3.085

48.772

1.587

2.441

45.557

12.917

6

1.899

2.921

51.693

1.499

2.306

47.863

10.946

7

1.517

2.333

54.027

1.108

1.705

49.569

6.256

8

1.453

2.236

56.262

1.061

1.632

51.201

8.010

9

1.362

2.095

58.357

.941

1.447

52.648

11.782

10

1.264

1.944

60.302

.877

1.349

53.997

8.549

11

1.174

1.807

62.108

.762

1.173

55.170

8.456

12

1.066

1.640

63.748

.656

1.009

56.179

8.824

13

1.027

1.580

65.329

.618

.951

57.129

5.220

14

.972

1.495

66.823





15

.925

1.423

68.246





16

.897

1.380

69.626





17

.829

1.275

70.901





18

.797

1.227

72.128





19

.745

1.146

73.274





20

.711

1.093

74.368





21

.684

1.053

75.420





22

.651

1.002

76.422





23

.633

.974

77.396





24

.621

.956

78.352





25

.600

.923

79.275







26

.591

.909

80.184





27

.561

.863

81.047

28

.548

.843

81.890

29

.538

.828

82.718

30

.512

.788

83.505

31

.504

.776

84.281

32

.479

.737

85.019

33

.472

.726

85.745

34

.464

.713

86.458

35

.452

.696

87.154

36

.440

.677

87.831

37

.428

.658

88.489

38

.417

.642

89.130

39

.406

.624

89.755

40

.386

.593

90.348

41

.371

.570

90.918

42

.350

.539

91.457

43

.343

.528

91.985

44

.326

.502

92.487

45

.325

.499

92.987

46

.314

.484

93.471

47

.300

.462

93.933

48

.292

.449

94.382

49

.280

.430

94.813

50

.277

.426

95.239

51

.272

.418

95.657

52

.261

.401

96.059

53

.251

.386

96.445

54

.241

.371

96.816

55

.232

.358

97.173

56

.226

.348

97.521

57

.218

.335

97.856

58

.207

.319

98.175

59

.201

.309

98.483

60

.194

.298

98.782

61

.191

.294

99.076

62

.177

.273

99.349

63

.159

.245

99.594

64

.136

.210

99.803

65

.128

.197

100.000

Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Pattern Matrixa

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