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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 25



Tương quan biến – tổng

Item-Total Statistics


Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Squared Multiple Correlation

Cronbach's Alpha if Item

Deleted

ID1

81.43

119.612

.536

.501

.910

ID2

81.58

119.843

.499

.495

.911

ID3

81.34

119.436

.571

.530

.910

ID4

81.22

120.936

.502

.506

.911

ID5

81.16

119.847

.547

.605

.910

ID6

81.19

118.901

.593

.600

.909

ID7

81.28

119.061

.548

.488

.910

ID8

81.24

123.145

.383

.416

.913

ID9

81.26

122.040

.451

.499

.912

ID10

81.17

122.519

.437

.508

.912

ID11

81.33

121.517

.468

.401

.912

ID12

81.32

121.225

.537

.485

.910

ID13

81.11

121.563

.517

.483

.911

ID14

81.31

119.105

.591

.643

.909

ID15

81.36

120.263

.487

.560

.911

ID16

81.22

118.682

.630

.601

.908

ID17

81.28

119.990

.584

.514

.909

ID18

81.24

120.658

.559

.523

.910

ID19

81.40

119.844

.548

.469

.910

ID20

81.34

119.499

.575

.464

.910

ID21

81.32

118.223

.618

.560

.909

ID22

81.38

119.353

.558

.502

.910

ID23

81.29

118.664

.606

.496

.909

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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 25


A2/ Thủ tục EFA


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

.901

Bartlett's Test of Approx. Chi-Square

5603.78

3

Sphericity df

253

Sig.

.000


Pattern Matrixa



Factor

1

2

3

4

5

ID5

.818

-.022

.064

-.172

.061

ID6

.797

.071

.139

-.105

-.102

ID4

.742

-.065

.018

-.092

.084

ID3

.739

.031

-.052

.090

-.053

ID7

.693

.108

-.012

.036

-.111

ID2

.581

-.029

-.116

.208

.024

ID1

.524

-.109

-.102

.234

.201

ID21

-.003

.764

-.021

.068

-.038

ID17

.014

.735

-.085

-.117

.167

ID19

-.050

.723

.032

.071

-.092

ID18

-.037

.705

.059

-.150

.132

ID20

.027

.685

.036

-.022

-.007

ID23

.015

.623

-.009

.092

.049

ID22

.080

.303

-.023

.194

-.159

ID9

.078

-.072

.801

.050

-.068

ID10

-.026

.031

.751

-.078

.080

ID8

-.048

-.001

.677

.112

-.075

ID11

-.005

.094

.443

.035

.163

ID16

-.011

.063

.088

.680

.125

ID15

-.013

.038

-.010

.363

-.129

ID14

-.005

-.022

.063

.317

.154

ID13

-.025

-.031

.014

.062

.782

ID12

.063

.100

-.007

-.019

.638

Extraction Method: Principal Axis Factoring. Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 6 iterations.


Total Variance Explained

Factor

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative %

Total

1

8.036

34.941

34.941

7.589

32.997

32.997

5.432

2

2.432

10.575

45.516

1.971

8.570

41.567

5.965

3

1.764

7.669

53.185

1.339

5.820

47.386

3.749

4

1.479

6.430

59.615

1.070

4.654

52.040

4.412

5

1.057

4.598

64.213

.622

2.706

54.746

4.160

6

.928

4.036

68.249





7

.764

3.323

71.572





8

.707

3.075

74.646





9

.545

2.369

77.015





10

.530

2.304

79.319





11

.504

2.191

81.510





12

.492

2.141

83.651





13

.460

2.002

85.653





14

.437

1.901

87.554





15

.419

1.821

89.375





16

.389

1.689

91.064





17

.354

1.539

92.604





18

.342

1.489

94.092





19

.325

1.413

95.505





20

.289

1.258

96.763





21

.275

1.195

97.958





22

.250

1.086

99.044





23

.220

.956

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Thủ tục EFA sau khi loại các biến ID14, ID15 và ID22 KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

.901

Approx. Chi-Square

Bartlett's Test of

4481.30

9

Sphericity df

190

Sig.

.000


Total Variance Explained


Factor

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of

Variance

Cumulative

%

Total

% of

Variance

Cumulative %

Total

1

7.083

35.415

35.415

6.607

33.034

33.034

5.025

2

2.410

12.052

47.467

1.940

9.702

42.737

5.213

3

1.594

7.971

55.438

1.122

5.609

48.346

3.444

4

1.157

5.785

61.224

.704

3.519

51.865

3.956

5

.938

4.692

65.916





6

.789

3.944

69.860





7

.652

3.262

73.122





8

.564

2.818

75.939





9

.532

2.661

78.600





10

.514

2.569

81.169





11

.487

2.434

83.603





12

.473

2.363

85.966





13

.432

2.159

88.124





14

.417

2.085

90.209





15

.405

2.024

92.233





16

.350

1.751

93.984





17

.349

1.747

95.731





18

.316

1.582

97.313





19

.276

1.379

98.692





20

.262

1.308

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Pattern Matrixa


Fa

ctor

1

2

3

4

ID5

.829

-.038

.109

-.117

ID6

.808

.038

.148

-.171

ID4

.748

-.070

.049

-.020

ID3

.724

.021

-.081

.074

ID7

.687

.108

-.039

-.050

ID2

.557

-.007

-.166

.247

ID1

.519

-.053

-.120

.348

ID19

-.038

.768

.000

-.073

ID21

-.002

.741

-.037

.042

ID17

.018

.739

-.052

.021

ID18

-.022

.716

.098

-.066

ID20

.016

.704

.014

-.016

ID23

.037

.631

.001

.062

ID10

-.025

.013

.776

.025

ID9

.069

-.064

.754

.028

ID8

-.063

.020

.610

.084

ID11

.016

.104

.481

.121

ID13

-.051

-.073

.127

.786

ID12

.027

.058

.081

.617

ID16

.073

.277

.034

.471

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 5 iterations.


Hệ số Cronbach Alpha


Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.903

.903

20

Tương quan biến – tổng


Item-Total Statistics


Scale Mean if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Squared

Multiple Correlation

Cronbach's

Alpha if Item Deleted

ID1

70.51

89.545

.526

.468

.898

ID2

70.66

89.680

.493

.473

.899

ID3

70.42

89.222

.573

.519

.897

ID4

70.30

90.177

.526

.501

.898

ID5

70.24

89.149

.576

.595

.897

ID6

70.27

88.494

.612

.591

.896

ID7

70.36

88.844

.552

.485

.898

ID8

70.32

92.346

.389

.415

.902

ID9

70.34

91.294

.464

.497

.900

ID10

70.24

91.580

.459

.497

.900

ID11

70.41

91.024

.468

.395

.900

ID12

70.40

90.685

.545

.480

.898

ID13

70.19

91.144

.513

.479

.899

ID16

70.30

89.533

.568

.388

.897

ID17

70.36

89.746

.583

.512

.897

ID18

70.31

90.252

.563

.515

.897

ID19

70.48

89.925

.526

.448

.898

ID20

70.42

89.338

.573

.460

.897

ID21

70.40

88.573

.594

.512

.896

ID23

70.37

88.999

.579

.455

.897


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 1

Reliability Statistics

Cronbach's

Alpha

N of

Items

.870

7


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 2

Reliability Statistics

Cronbach's

Alpha

N of

Items

.866

6


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 3

Reliability Statistics


Cronbach's

Alpha

N of

Items


.758

4


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 4

Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on

Standardize d Items

N of Items

.721

.725

3


b/ Thang đo giá trị nhận thức


b1/ Hệ số Cronbach’s Alpha

Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.908

.909

19


Thống kê mô tả các biến trong thang đo

Item Statistics


Mean

Std. Deviation

N

PVI1

3.75

.761

500

PVI2

3.68

.787

500

PVI3

3.67

.794

500

PVI4

3.77

.766

500

PVI5

3.76

.815

500

PVI6

3.87

.745

500

PVI7

3.83

.748

500

PVI8

3.85

.785

500

PVI9

3.54

.907

500

PVI10

3.63

.833

500

PVI11

3.58

.915

500

PVI12

3.59

.869

500

PVI13

3.66

.814

500

PVI14

3.64

.804

500

PVI15

3.44

.921

500

PVI16

3.67

.767

500

PVI17

3.70

.768

500



PVI18 PVI19

3.72

3.68

.780

.813

500

500

Tương quan biến – tổng

Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Squared Multiple Correlation

Cronbach's Alpha if Item

Deleted

PVI1

66.29

80.688

.621

.562

.902

PVI2

66.37

80.649

.601

.559

.903

PVI3

66.38

80.700

.591

.510

.903

PVI4

66.28

81.511

.554

.445

.904

PVI5

66.29

80.771

.568

.463

.903

PVI6

66.17

82.235

.516

.559

.905

PVI7

66.21

81.967

.534

.589

.904

PVI8

66.20

80.887

.584

.555

.903

PVI9

66.50

79.389

.591

.692

.903

PVI1

0

66.42

80.909

.544

.637

.904

PVI1

1

66.47

80.225

.531

.660

.905

PVI1

2

66.45

79.848

.590

.543

.903

PVI1

3

66.39

80.739

.571

.540

.903

PVI1

4

66.40

81.604

.517

.452

.905

PVI1

5

66.61

81.550

.443

.353

.907

PVI1

6

66.38

81.366

.564

.485

.904

PVI1

7

66.34

80.943

.595

.553

.903

PVI1

8

66.32

81.157

.569

.574

.903

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