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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 26



PVI1

9

66.37

81.296

.533

.510

.904

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Nghiên cứu các nhân tố tác động đến sự hài lòng của khách du lịch MICE nội địa tại Việt Nam - Lấy ví dụ điển hình tại thành phố Hải Phòng - 26

B2/ Thủ tục EFA

KMO and Bartlett's Test


Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

.897

Approx. Chi-Square

Bartlett's Test of

4988.46

2

Sphericity df

171

Sig.

.000


Pattern Matrixa


Factor

1

2

3

4

5

PVI7

.882

-.030

.063

-.070

-.052

PVI6

.825

-.054

-.080

.048

.008

PVI8

.736

.125

.020

.045

-.091

PVI5

.478

.028

.093

-.068

.258

PVI4

.445

.011

-.031

.045

.288

PVI18

.001

.826

-.078

-.061

.086

PVI19

.072

.774

-.025

-.053

-.035

PVI17

-.011

.771

-.003

.058

-.002

PVI16

-.043

.625

.146

.087

-.039

PVI9

-.041

-.026

.895

-.028

.115

PVI11

.009

-.044

.883

.000

-.005

PVI10

.069

.059

.787

.055

-.128

PVI13

.089

-.057

-.052

.796

.014

PVI14

.056

-.004

-.017

.757

-.076

PVI12

.013

-.018

.055

.725

.040

PVI15

-.210

.098

.070

.343

.104

PVI1

.008

-.005

.056

-.019

.796

PVI2

.003

.002

-.035

.048

.787

PVI3

.092

.028

-.043

.025

.685

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 6 iterations.



Total Variance Explained



Factor


Initial Eigenvalues


Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of

Variance

Cumulative

%

Total

% of

Variance

Cumulative %

Total

1

7.252

38.169

38.169

6.864

36.125

36.125

4.640

2

2.265

11.921

50.090

1.908

10.042

46.167

4.665

3

1.552

8.170

58.260

1.145

6.029

52.196

4.044

4

1.414

7.440

65.700

1.063

5.596

57.792

4.460

5

1.113

4.807

70.507

.545

2.870

60.662

4.881

6

.605

3.182

73.688





7

.596

3.138

76.827





8

.562

2.960

79.787





9

.529

2.784

82.571





10

.467

2.459

85.030





11

.451

2.372

87.402





12

.412

2.167

89.569





13

.370

1.946

91.515





14

.337

1.773

93.288





15

.292

1.536

94.824





16

.281

1.478

96.302





17

.265

1.395

97.697





18

.237

1.246

98.943





19

.201

1.057

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Thủ tục EFA sau khi bỏ biến PVI15


Hệ số Cronbach Alpha

Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.907

.908

18


Item-Total Statistics



Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Squared Multiple Correlation

Cronbach's Alpha if Item

Deleted

PVI1

62.85

72.892

.622

.561

.901

PVI2

62.93

72.838

.603

.559

.901

PVI3

62.94

72.906

.591

.506

.902

PVI4

62.84

73.540

.565

.444

.902

PVI5

62.85

72.815

.580

.463

.902

PVI6

62.73

74.136

.534

.558

.903

PVI7

62.77

73.852

.555

.586

.903

PVI8

62.76

72.878

.601

.555

.901

PVI9

63.06

71.771

.583

.692

.902

PVI10

62.98

73.186

.538

.636

.903

PVI11

63.03

72.538

.524

.660

.904

PVI12

63.01

72.435

.565

.519

.902

PVI13

62.95

73.160

.555

.539

.903

PVI14

62.96

74.061

.494

.431

.904

PVI16

62.94

73.600

.560

.484

.902

PVI17

62.90

73.151

.595

.552

.901

PVI18

62.88

73.279

.573

.573

.902

PVI19

62.93

73.436

.535

.509

.903


Kiểm định KMO


KMO and Bartlett's Test


Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.893

Approx. Chi-Square

4777.582

Bartlett's Test of Sphericity df

153

Sig.

.000


Total Variance Explained

Factor

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared

Loadingsa

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative %

Total

1

7.042

39.121

39.121

6.661

37.005

37.005

4.679

2

2.155

11.973

51.093

1.824

10.135

47.141

4.573

3

1.526

8.479

59.572

1.136

6.309

53.450

3.913

4

1.324

7.357

66.929

.972

5.401

58.851

4.798

5

1.111

5.063

71.992

.546

3.032

61.883

4.066

6

.604

3.354

75.346





7

.575

3.193

78.539





8

.533

2.960

81.499





9

.467

2.596

84.095





10

.456

2.535

86.630





11

.414

2.298

88.928





12

.372

2.065

90.993





13

.337

1.874

92.867





14

.297

1.650

94.517





15

.283

1.575

96.091





16

.265

1.474

97.565





17

.237

1.319

98.884





18

.201

1.116

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.


Pattern Matrixa


Factor

1

2

3

4

5

PVI7

.901

-.042

.055

-.063

-.065

PVI6

.825

-.060

-.083

.008

.052

PVI8

.738

.120

.015

-.095

.051

PVI5

.686

.023

.088

.252

-.067

PVI4

.638

.010

-.033

.290

.047

PVI18

-.010

.829

-.079

.088

-.056

PVI17

-.025

.776

.001

.003

.057

PVI19

.073

.773

-.025

-.037

-.055

PVI16

-.054

.629

.158

-.028

.069

PVI9

-.045

-.023

.901

.119

-.038

PVI11

.001

-.041

.884

-.003

.000

PVI10

.064

.063

.786

-.129

.056

PVI1

-.005

-.001

.059

.705

-.028

PVI2

-.024

.007

-.035

.703

.052

PVI3

.086

.032

-.039

.688

.013

PVI13

.025

-.035

-.057

.017

.854

PVI14

.007

.019

.018

-.039

.608

PVI12

-.030

.006

.092

.074

.568

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 6 iterations.


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 1

Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on

Standardize d Items

N of Items

.854

.855

5


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 2


Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.844

.844

4


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 3


Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.894

.895

3


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 4

Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.833

.833

3


Hệ số Cronbach’s Alpha của nhóm biến thuộc nhân tố 5

Reliability Statistics

Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.803

.803

3


c/ Thang đo năng lực của đơn vị tổ chức


c1/ Hệ số Cronbach’s Alpha

Reliability Statistics


Cronbach's Alpha

Cronbach's Alpha Based on Standardize

d Items

N of Items

.933

.933

19


Thống kê mô tả các biến trong thang đo

Item Statistics


Mean

Std. Deviation

N

OB1

3.66

.806

500

OB2

3.69

.728

500

OB3

3.73

.717

500

OB4

3.68

.773

500

OB5

3.70

.767

500

OB6

3.69

.782

500

OB7

3.77

.784

500

OB8

3.73

.758

500

OB9

3.65

.780

500

OB10

3.72

.761

500

OB11

3.67

.763

500

OB12

3.80

.752

500

OB13

3.73

.731

500

OB14

3.69

.784

500

OB15

3.70

.764

500

OB16

3.68

.755

500

OB17

3.72

.742

500

OB18

3.68

.744

500

OB19

3.79

.715

500


Tương quan biến – tổng

Item-Total Statistics


Scale Mean

if Item Deleted

Scale

Variance if Item Deleted

Corrected Item- Total Correlation

Squared

Multiple Correlation

Cronbach's

Alpha if Item Deleted

OB1

66.82

85.921

.495

.380

.932

OB2

66.79

84.878

.638

.585

.929

OB3

66.76

84.790

.656

.616

.929

OB4

66.80

85.953

.517

.519

.932

OB5

66.79

83.814

.681

.654

.928

OB6

66.80

84.174

.640

.511

.929

OB7

66.72

84.216

.635

.466

.929

OB8

66.76

84.144

.665

.500

.928

OB9

66.83

84.383

.626

.440

.929

OB10

66.77

83.938

.677

.516

.928

OB11

66.81

84.120

.662

.517

.929

OB12

66.69

84.553

.640

.515

.929

OB13

66.76

85.346

.598

.469

.930

OB14

66.79

84.232

.634

.488

.929

OB15

66.79

84.127

.660

.524

.929

OB16

66.80

84.235

.661

.547

.929

OB17

66.77

84.757

.634

.514

.929

OB18

66.80

84.891

.621

.500

.929

OB19

66.70

85.879

.572

.426

.930


C2/ Thủ tục EFA

KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

.936

Bartlett's Test of Approx. Chi-Square

4890.49

5

Sphericity Df

171

Sig.

.000


Pattern Matrixa



Factor

1

2

OB14

.778

-.121

OB12

.722

-.046

OB11

.715

-.014

OB15

.714

-.016

OB13

.675

-.047

OB2

.625

.058

OB18

.595

.074

OB3

.551

.164

OB10

.541

.208

OB8

.484

.258

OB1

.465

.071

OB9

.450

.251

OB7

.474

.355

OB19

.312

-.009

OB4

-.174

.779

OB5

-.033

.718

OB6

.214

.551

OB16

-.004

.346

OB17

.058

.324

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 3 iterations.

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