Đánh giá sự hài lòng của sinh viên trường Cao đẳng Văn hóa Nghệ thuật và Du lịch Sài Gòn đối với chất lượng dịch vụ đào tạo - 15

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

.917a

.842

.838

.24308703

a. Predictors: (Constant), QT, GV, DT, NV, TC, CTDT

Sum of Squares

Df

Mean Square

F

Sig.

Regression

88.023

6

14.670

248.268

.000b

1

Residual

16.546

280

.059

Total

104.568

286

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

Collinearity Statistics

B

Std. Error

Beta

Tolerance

VIF

(Const)

.221

.096

2.295

.022

NV

.149

.025

.182

5.868

.000

.585

1.709

GV

.283

.024

.340

11.589

.000

.657

1.521

1

DT

.143

.024

.171

5.838

.000

.661

1.512

TC

.075

.026

.090

2.923

.004

.597

1.675

CTDT

.251

.028

.302

9.062

.000

.510

1.962

QT

.126

.025

.149

4.983

.000

.636

1.573

HL

Standardized

Residual

HL

Correlation Coefficient

1.000

.407**

Sig. (2-tailed)

.

.000

Spearman's rho

N

287

287

Correlation Coefficient

.407**

1.000

Standardized Residual

Sig. (2-tailed)

.000

.

N

287

287

**. Correlation is significant at the 0.01 level (2-tailed).

R

R Square

Adjusted R Square

Std. Error of the Estimate

Durbin-Watson

1

.917a

.842

.838

.24308703

1.909

N

Minimum

Maximum

Mean

Std.

Deviation

Variance

Skewness

Kurtosis

Statistic

Statistic

Statistic

Statistic

Std. Error

Statistic

Statistic

Statistic

Std. Error

Statistic

Std. Error

NV1

287

1.00

5.00

3.4739

.05334

.90367

.817

-.079

.144

-.268

.287

NV2

287

1.00

5.00

3.6028

.06053

1.02541

1.051

-.495

.144

-.263

.287

NV3

287

1.00

5.00

3.5854

.05054

.85620

.733

.001

.144

-.489

.287

NV4

287

1.00

5.00

3.4808

.05795

.98173

.964

-.437

.144

-.117

.287

GV1

287

1.00

5.00

3.4704

.06000

1.01647

1.033

-.362

.144

-.264

.287

GV2

287

1.00

5.00

3.4599

.05854

.99173

.984

-.332

.144

-.206

.287

GV3

287

1.00

5.00

3.4634

.05855

.99187

.984

-.320

.144

-.377

.287

GV4

287

1.00

5.00

3.3240

.06291

1.06578

1.136

-.397

.144

-.341

.287

GV5

287

1.00

5.00

3.5087

.05900

.99952

.999

-.458

.144

-.008

.287

GV6

287

1.00

5.00

3.4774

.05752

.97451

.950

-.278

.144

-.346

.287

DT1

287

1.00

5.00

3.5575

.05890

.99790

.996

-.319

.144

-.468

.287

DT2

287

1.00

5.00

3.5854

.05403

.91541

.838

-.323

.144

.144

.287

DT3

287

1.00

5.00

3.5784

.05820

.98589

.972

-.242

.144

-.596

.287

DT4

287

1.00

5.00

3.5993

.05681

.96244

.926

-.545

.144

.044

.287

DT5

287

1.00

5.00

3.5331

.05513

.93389

.872

-.240

.144

-.269

.287

TC1

287

1.00

5.00

3.2787

.05796

.98183

.964

-.159

.144

-.406

.287

TC2

287

1.00

5.00

3.3310

.05773

.97800

.956

-.230

.144

-.134

.287

TC3

287

1.00

5.00

3.2578

.06035

1.02234

1.045

-.119

.144

-.421

.287

TC4

287

1.00

5.00

3.3693

.05280

.89453

.800

.029

.144

-.519

.287

TC5

287

1.00

5.00

3.2195

.06216

1.05309

1.109

-.250

.144

-.629

.287

TC6

287

1.00

5.00

3.2404

.05907

1.00072

1.001

-.223

.144

-.426

.287

CTDT1

287

1.00

5.00

3.5854

.05646

.95650

.915

-.294

.144

-.338

.287

CTDT2

287

1.00

5.00

3.5261

.05536

.93785

.880

-.255

.144

-.405

.287

CTDT3

287

1.00

5.00

3.5296

.05076

.85994

.740

-.159

.144

-.301

.287

CTDT4

287

1.00

5.00

3.5401

.05533

.93735

.879

-.066

.144

-.645

.287

QT1

287

1.00

5.00

3.4878

.05336

.90397

.817

-.121

.144

-.521

.287

QT2

287

1.00

5.00

3.5192

.05149

.87235

.761

-.298

.144

-.055

.287

QT3

287

1.00

5.00

3.4251

.05295

.89704

.805

-.125

.144

-.415

.287

HL1

287

2.00

5.00

3.7317

.03496

.59232

.351

-.147

.144

-.048

.287

HL2

287

2.00

5.00

3.8606

.04224

.71552

.512

-.019

.144

-.556

.287

HL3

287

2.00

5.00

3.8118

.04301

.72863

.531

-.131

.144

-.314

.287

Valid N (listwise)

287

Levene's Test for Equality of

Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-

tailed)

Mean Difference

Std. Error Difference

95% Confidence Interval of the

Difference

Lower

Upper

NV

Equal variances assumed

3.526

.061

.100

285

.920

.00975610

.09707802

-.18132476

.20083696

Equal variances not assumed

.094

130.883

.925

.00975610

.10378641

-.19555988

.21507208

GV

Equal variances

assumed

.011

.915

.667

285

.505

.06341463

.09506861

-.12371107

.25054033

Equal variances not assumed

.675

152.922

.501

.06341463

.09399509

-.12228191

.24911118

DT

Equal variances assumed

.402

.526

-.289

285

.773

-.02731707

.09460107

-.21352250

.15888836

Equal variances

not assumed

-.300

162.486

.764

-.02731707

.09098886

-.20699017

.15235603

TC

Equal variances

assumed

.126

.723

.474

285

.636

.04512195

.09519969

-.14226176

.23250566

Equal variances

not assumed

.479

152.924

.632

.04512195

.09412395

-.14082915

.23107305

CTDT

Equal variances

assumed

.130

.718

.308

285

.758

.02926829

.09502753

-.15777655

.21631314

Equal variances not assumed

.306

147.155

.760

.02926829

.09568135

-.15981874

.21835532

QT

Equal variances assumed

.089

.766

1.254

285

.211

.11707317

.09335045

-.06667063

.30081697

Equal variances

not assumed

1.259

150.386

.210

.11707317

.09302335

-.06672832

.30087467

HL

Equal variances

assumed

1.058

.304

.205

285

.837

.01626016

.07914119

-.13951524

.17203556

Equal variances

not assumed

.212

158.987

.833

.01626016

.07686455

-.13554712

.16806744

NV

GV

DT

TC

CTDT

QT

HL

Mean

3.5426829

3.4959350

3.5512195

3.3150407

3.5528455

3.5609756

3.8130081

nam

Sum

290.50000

286.66667

291.20000

271.83333

291.33333

292.00000

312.66667

Std. Deviation

.82664434

.71385255

.67736671

.71482734

.73557367

.71025807

.57639331

Mean

3.5329268

3.4325203

3.5785366

3.2699187

3.5235772

3.4439024

3.7967480

nu

Sum

724.25000

703.66667

733.60000

670.33333

722.33333

706.00000

778.33333

Std. Deviation

.70698630

.73295771

.74170432

.73397198

.72393878

.71607891

.61692738

Mean

3.5357143

3.4506388

3.5707317

3.2828107

3.5319396

3.4773519

3.8013937

Total

Sum

1014.75000

990.33333

1024.80000

942.16667

1013.66667

998.00000

1091.00000

Std. Deviation

.74167036

.72687248

.72283955

.72759377

.72611273

.71514450

.60466812

Levene Statistic

df1

df2

Sig.

NV

.803

3

283

.493

GV

.534

3

283

.659

DT

.881

3

283

.451

TC

.558

3

283

.643

CTDT

.106

3

283

.956

QT

.625

3

283

.599

HL

.534

3

283

.659

Levene Statistic

df1

df2

Sig.

NV

.288

2

284

.750

GV

.054

2

284

.947

DT

.865

2

284

.422

TC

3.150

2

284

.044

CTDT

.117

2

284

.889

QT

1.389

2

284

.251

HL

2.913

2

284

.056

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

1.634

2

.817

1.549

.214

Within Groups

149.773

284

.527

Total

151.406

286