Các nhân tố ảnh hưởng đến lòng trung thành của khách du lịch tại các điểm du lịch tâm linh ở Việt Nam - 23

Frequency

Percent

Valid Percent

Cumulative

Percent

1

150

27.2

27.2

27.2

2

96

17.4

17.4

44.6

Valid

3

4

139

71

25.2

12.9

25.2

12.9

69.9

82.8

5

95

17.2

17.2

100.0

Total

551

100.0

100.0

Frequency

Percent

Valid Percent

Cumulative

Percent

1

328

59.5

59.5

59.5

2

148

26.9

26.9

86.4

Valid

3

46

8.3

8.3

94.7

4

29

5.3

5.3

100.0

Total

551

100.0

100.0

Frequency

Percent

Valid Percent

Cumulative

Percent

1

251

45.6

45.6

45.6

2

35

6.4

6.4

51.9

3

18

3.3

3.3

55.2

Valid

4

125

22.7

22.7

77.9

5

12

2.2

2.2

80.0

6

110

20.0

20.0

100.0

Total

551

100.0

100.0

N of Items

.878

4

Scale Mean

if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

FAR1

9.95

8.683

.724

.849

FAR2

9.83

8.987

.767

.831

FAR3

9.81

9.209

.752

.838

FAR4

9.71

9.174

.706

.855

N of Items

.767

5

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if Item

Deleted

WOM1

15.27

7.917

.428

.764

WOM2

15.27

7.965

.462

.750

WOM3

15.28

7.689

.593

.708

WOM4

15.17

7.254

.645

.688

WOM5

15.25

7.053

.579

.710

N of Items

.851

7

Scale Mean

if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

ENV1

21.23

21.457

.465

.852

ENV2

21.13

19.409

.713

.815

ENV3

21.25

20.299

.671

.822

ENV4

21.25

20.116

.695

.819

ENV5

21.17

20.805

.594

.833

ENV6

21.36

20.511

.641

.826

ENV7

21.42

20.931

.522

.844

N of Items

.872

7

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if Item

Deleted

CON1

21.81

21.122

.678

.850

CON2

21.77

22.114

.639

.855

CON3

21.65

22.043

.683

.850

CON4

21.83

22.098

.641

.855

CON5

22.03

22.030

.663

.852

CON6

22.07

21.502

.633

.856

CON7

21.75

21.818

.614

.858

N of Items

.845

4

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if Item

Deleted

INF1

10.66

6.405

.689

.800

INF2

10.68

6.546

.699

.795

INF3

10.72

6.550

.712

.790

INF4

10.81

7.004

.625

.827

N of Items

.813

4

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if Item

Deleted

SUP1

10.51

7.072

.525

.814

SUP2

10.67

6.105

.652

.757

SUP3

10.65

6.316

.717

.725

SUP4

10.54

6.776

.644

.761

N of Items

.878

4

Scale Mean

if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

BEL1

10.25

9.705

.668

.871

BEL2

10.31

9.057

.770

.831

BEL3

10.37

8.989

.810

.815

BEL4

10.30

9.705

.705

.856

N of Items

.836

4

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item Deleted

SAT1

10.70

6.827

.625

.811

SAT2

10.72

6.728

.691

.782

SAT3

10.73

6.391

.732

.763

SAT4

10.68

6.656

.623

.813

N of Items

.841

4

Scale Mean if Item Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if Item

Deleted

REV1

10.83

7.269

.668

.801

REV2

10.85

7.322

.687

.795

REV3

10.80

6.712

.740

.768

REV4

10.82

6.699

.619

.828

Gioi_tinh

N

Mean

Std. Deviation

Std. Error Mean

1

REVa

2

204

347

3.6213

3.6023

.88205

.84703

.06176

.04547

Levene's Test

for Equality of Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-

tailed)

Mean Difference

Std. Error Difference

95% Confidence Interval of the

Difference

Lower

Upper

Equal variances

assumed

REVa

Equal

variances not assumed

.150

.699

.251

.248

549

411.771

.802

.804

.01902

.01902

.07589

.07669

-.13005

-.13173

.16808

.16977

df1

df2

Sig.

3.304

4

546

.011

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

24.462

4

6.116

8.746

.000

Within Groups

381.762

546

.699

Total

406.224

550

(J)

Do_tuoi

Mean Difference (I-J)

Std. Error

Sig.

95% Confidence Interval

Lower Bound

Upper

Bound

2

-.26616

.10000

.079

-.5482

.0159

1

3

4

-.35983*

-.54861*

.09698

.10430

.002

.000

-.6332

-.8433

-.0864

-.2539

5

.39948

.30456

.929

-.8423

1.6413

1

.26616

.10000

.079

-.0159

.5482

2

3

4

-.09367

-.28245

.09517

.10263

.981

.062

-.3624

-.5728

.1750

.0079

5

.66564

.30399

.498

-.5778

1.9091

3

1

.35983*

.09698

.002

.0864

.6332

2

.09367

.09517

.981

-.1750

.3624

4

-.18878

.09968

.459

-.4708

.0932

5

.75931

.30301

.353

-.4870

2.0057

1

.54861*

.10430

.000

.2539

.8433

4

2

3

.28245

.18878

.10263

.09968

.062

.459

-.0079

-.0932

.5728

.4708

5

.94809

.30544

.165

-.2914

2.1875

1

-.39948

.30456

.929

-1.6413

.8423

5

2

3

-.66564

-.75931

.30399

.30301

.498

.353

-1.9091

-2.0057

.5778

.4870

4

-.94809

.30544

.165

-2.1875

.2914

df1

df2

Sig.

3.254

5

545

.007

Sum of

Squares

df

Mean Square

F

Sig.

Between Groups

19.966

5

3.993

5.634

.000

Within Groups

386.259

545

.709

Total

406.224

550