Nâng cao chất lượng cung ứng dịch vụ hành chính công tỉnh Quảng Bình - 24


PHỤ LỤC 6: KẾT QUẢ XỬ LÝ SỐ LIỆU

1. Hệ số đường dẫn (Path coefficients)



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC



0.555

0.327



CSVC



0.126




HLDV







KQDV



0.242




TCDV



0.038




TTHC



0.138

0.159



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2 Outer loadings CBCC CSVC HLDV KQDV TCDV TTHC CBCC1 0 733 CBCC2 0 823 CBCC3 0 833 CBCC4 0 817 1

2. Outer loadings



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC


CBCC1

0.733







CBCC2

0.823







CBCC3

0.833







CBCC4

0.817







CBCC5

0.795







CBCC6

0.713







CBCC7

0.774







CSVC1


0.751






CSVC2


0.794






CSVC3


0.793






CSVC4


0.693






CSVC5


0.822







CSVC6


0.849






CSVC7


0.803






HLDV1



0.863





HLDV2



0.903





HLDV3



0.907





KQDV1




0.791




KQDV2




0.873




KQDV3




0.852




KQDV4




0.839




TCDV1





0.647



TCDV2





0.699



TCDV4





0.803



TCDV5





0.729



TTHC1






0.789


TTHC2






0.882


TTHC3






0.878


TTHC4






0.754











Outer weight



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC1

0.217






CBCC2

0.201






CBCC3

0.216






CBCC4

0.177






CBCC5

0.17






CBCC6

0.135






CBCC7

0.155






CSVC1


0.157





CSVC2


0.188





CSVC3


0.177





CSVC4


0.161





CSVC5


0.163





CSVC6


0.197





CSVC7


0.223





HLDV1



0.355




HLDV2



0.389




HLDV3



0.378




KQDV1




0.272



KQDV2




0.268



KQDV3




0.299



KQDV4




0.353




TCDV1





0.288


TCDV2





0.242


TCDV4





0.471


TCDV5





0.365


TTHC1






0.348

TTHC2






0.273

TTHC3






0.298

TTHC4






0.295









3. Hệ số R2



R Square

R Square Adjusted

HLDV

0.618

0.612

KQDV

0.158

0.153


4 Construst Relability and Validity Cronbach 39 s Alpha rho A Composite Reliability Average 2


4 Construst Relability and Validity Cronbach 39 s Alpha rho A Composite Reliability Average 3


4. Construst Relability and Validity



Cronbach's

Alpha


rho_A

Composite

Reliability

Average Variance

Extracted (AVE)

CBCC

0.897

0.905

0.918

0.616

CSVC

0.898

0.905

0.920

0.621

HLDV

0.871

0.873

0.921

0.795

KQDV

0.861

0.870

0.905

0.705

TCDV

0.705

0.733

0.812

0.521

TTHC

0.846

0.848

0.897

0.685


5 Discriminant Validity Fornell – Larker criteria CBCC CSVC HLDV KQDV TCDV TTHC CBCC 0 785 CSVC 4


5 Discriminant Validity Fornell – Larker criteria CBCC CSVC HLDV KQDV TCDV TTHC CBCC 0 785 CSVC 5


5 Discriminant Validity Fornell – Larker criteria CBCC CSVC HLDV KQDV TCDV TTHC CBCC 0 785 CSVC 6


5 Discriminant Validity Fornell – Larker criteria CBCC CSVC HLDV KQDV TCDV TTHC CBCC 0 785 CSVC 7


5. Discriminant Validity

Fornell – Larker criteria



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC

0.785






CSVC

0.232

0.788





HLDV

0.715

0.316

0.891




KQDV

0.366

0.13

0.502

0.839



TCDV

0.229

0.027

0.244

0.203

0.722


TTHC

0.245

0.208

0.365

0.239

0.193

0.828


Cross loadings



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC1

0.733

0.301

0.652

0.347

0.168

0.28

CBCC2

0.823

0.117

0.629

0.267

0.204

0.157

CBCC3

0.833

0.179

0.663

0.317

0.199

0.223

CBCC4

0.817

0.193

0.522

0.298

0.178

0.145

CBCC5

0.795

0.16

0.51

0.272

0.2

0.187

CBCC6

0.713

0.098

0.39

0.245

0.103

0.119

CBCC7

0.774

0.193

0.469

0.237

0.188

0.201

CSVC1

0.129

0.751

0.213

0.103

-0.011

0.179

CSVC2

0.147

0.794

0.255

0.087

-0.036

0.172

CSVC3

0.194

0.793

0.241

0.083

-0.02

0.1

CSVC4

0.214

0.693

0.219

0.158

0.077

0.136

CSVC5

0.135

0.822

0.222

0.077

0.001

0.103

CSVC6

0.217

0.849

0.268

0.077

0.05

0.223


CSVC7

0.227

0.803

0.303

0.132

0.077

0.21

HLDV1

0.599

0.261

0.863

0.457

0.174

0.29

HLDV2

0.661

0.301

0.903

0.462

0.27

0.332

HLDV3

0.651

0.282

0.907

0.424

0.206

0.352

KQDV1

0.285

0.077

0.383

0.791

0.148

0.153

KQDV2

0.245

0.094

0.387

0.873

0.135

0.191

KQDV3

0.298

0.11

0.407

0.852

0.199

0.246

KQDV4

0.378

0.143

0.489

0.839

0.189

0.205

TCDV1

0.125

-0.025

0.142

0.133

0.647

0.144

TCDV2

0.095

0.02

0.119

0.083

0.699

0.158

TCDV4

0.226

0.064

0.232

0.151

0.803

0.133

TCDV5

0.174

-0.001

0.18

0.2

0.729

0.139

TTHC1

0.263

0.169

0.317

0.263

0.224

0.789

TTHC2

0.187

0.125

0.282

0.153

0.14

0.882

TTHC3

0.171

0.201

0.32

0.15

0.123

0.878

TTHC4

0.176

0.185

0.279

0.206

0.137

0.754


Hệ số HTMT



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC







CSVC

0.248






HLDV

0.789

0.353





KQDV

0.403

0.144

0.573




TCDV

0.264

0.08

0.293

0.247



TTHC

0.269

0.232

0.422

0.271

0.25



6 Collinearity Statistic Outer VIF value CBCC1 1 635 CBCC2 2 324 CBCC3 2 418 CBCC4 2 312 CBCC5 8

6. Collinearity Statistic

Outer VIF value


CBCC1

1.635

CBCC2

2.324

CBCC3

2.418

CBCC4

2.312

CBCC5

2.183

CBCC6

1.992

CBCC7

2.296

CSVC1

1.912

CSVC2

2.166

CSVC3

2.222

CSVC4

1.655

CSVC5

2.592

CSVC6

3.074

CSVC7

2.342

HLDV1

2.018

HLDV2

2.498

HLDV3

2.626

KQDV1

1.834

KQDV2

2.667

KQDV3

2.257

KQDV4

1.816

TCDV1

1.521

TCDV2

1.653

TCDV4

1.365

TCDV5

1.306

TTHC1

1.581

TTHC2

3.094

TTHC3

2.956

TTHC4

1.574


Inner VIF value



CBCC

CSVC

HLDV

KQDV

TCDV

TTHC

CBCC



1.258

1.064



CSVC



1.088




HLDV







KQDV



1.203




TCDV



1.094




TTHC



1.141

1.064



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