Một số yếu tố ảnh hưởng đến lòng trung thành đối với thương hiệu ngân hàng của khách hàng cá nhân gửi tiền tiết kiệm - 28


Indirect Effects (Group number 1 - Default model)



UTTH

TNXH

CLT

SHL

LTT

TTHV

TTTĐ

SHL

.000

.000

.000

.000

.000

.000

.000

LTT

.248

.228

.311

.000

.000

.000

.000

TTHV

.243

.223

.304

.676

.000

.000

.000

TTTĐ

.124

.113

.155

.344

.000

.000

.000

CLTT3

.000

.000

.000

.000

.000

.000

.000

CLTT2

.000

.000

.000

.000

.000

.000

.000

CLTT1

.000

.000

.000

.000

.000

.000

.000

SHL5

.263

.241

.329

.000

.000

.000

.000

SHL4

.299

.274

.373

.000

.000

.000

.000

SHL3

.340

.311

.425

.000

.000

.000

.000

SHL2

.361

.331

.451

.000

.000

.000

.000

SHL1

.360

.330

.450

.000

.000

.000

.000

LTT10

.210

.192

.262

.582

.844

.000

.000

LTT9

.327

.299

.408

.907

1.315

.000

.000

LTT8

.326

.299

.408

.906

1.313

.000

.000

LTT7

.175

.161

.219

.487

.706

.000

.000

LTT6

.243

.223

.304

.676

.980

.000

.000

UT6

.000

.000

.000

.000

.000

.000

.000

UT5

.000

.000

.000

.000

.000

.000

.000

UT4

.000

.000

.000

.000

.000

.000

.000

UT3

.000

.000

.000

.000

.000

.000

.000

UT2

.000

.000

.000

.000

.000

.000

.000

UT1

.000

.000

.000

.000

.000

.000

.000

LTT5

.122

.112

.153

.339

.492

.000

.000

LTT4

.137

.126

.171

.381

.552

.000

.000

LTT3

.140

.128

.175

.388

.563

.000

.000

LTT2

.107

.098

.134

.297

.431

.000

.000

LTT1

.124

.113

.155

.344

.498

.000

.000

TNXH8

.000

.000

.000

.000

.000

.000

.000

TNXH7

.000

.000

.000

.000

.000

.000

.000

TNXH6

.000

.000

.000

.000

.000

.000

.000

TNXH5

.000

.000

.000

.000

.000

.000

.000

TNXH4

.000

.000

.000

.000

.000

.000

.000

TNXH2

.000

.000

.000

.000

.000

.000

.000

TNXH1

.000

.000

.000

.000

.000

.000

.000

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Một số yếu tố ảnh hưởng đến lòng trung thành đối với thương hiệu ngân hàng của khách hàng cá nhân gửi tiền tiết kiệm - 28


Standardized Indirect Effects (Group number 1 - Default model)



UTTH

TNXH

CLT

SHL

LTT

TTHV

TTTĐ

SHL

.000

.000

.000

.000

.000

.000

.000

LTT

.142

.125

.255

.000

.000

.000

.000

TTHV

.131

.115

.235

.581

.000

.000

.000

TTTĐ

.093

.081

.166

.410

.000

.000

.000

CLTT3

.000

.000

.000

.000

.000

.000

.000

CLTT2

.000

.000

.000

.000

.000

.000

.000

CLTT1

.000

.000

.000

.000

.000

.000

.000

SHL5

.147

.129

.263

.000

.000

.000

.000

SHL4

.168

.148

.302

.000

.000

.000

.000

SHL3

.182

.160

.327

.000

.000

.000

.000

SHL2

.191

.168

.342

.000

.000

.000

.000

SHL1

.190

.167

.340

.000

.000

.000

.000

LTT10

.100

.088

.179

.442

.703

.000

.000

LTT9

.131

.115

.235

.580

.923

.000

.000

LTT8

.131

.115

.235

.580

.923

.000

.000

LTT7

.082

.072

.147

.361

.575

.000

.000

LTT6

.103

.091

.185

.455

.724

.000

.000

UT6

.000

.000

.000

.000

.000

.000

.000

UT5

.000

.000

.000

.000

.000

.000

.000

UT4

.000

.000

.000

.000

.000

.000

.000

UT3

.000

.000

.000

.000

.000

.000

.000

UT2

.000

.000

.000

.000

.000

.000

.000

UT1

.000

.000

.000

.000

.000

.000

.000

LTT5

.070

.062

.126

.311

.495

.000

.000

LTT4

.079

.069

.141

.348

.554

.000

.000

LTT3

.077

.068

.139

.342

.544

.000

.000

LTT2

.067

.059

.120

.296

.470

.000

.000

LTT1

.072

.063

.129

.319

.507

.000

.000

TNXH8

.000

.000

.000

.000

.000

.000

.000

TNXH7

.000

.000

.000

.000

.000

.000

.000

TNXH6

.000

.000

.000

.000

.000

.000

.000

TNXH5

.000

.000

.000

.000

.000

.000

.000

TNXH4

.000

.000

.000

.000

.000

.000

.000

TNXH2

.000

.000

.000

.000

.000

.000

.000

TNXH1

.000

.000

.000

.000

.000

.000

.000


Model Fit Summary CMIN

Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

95

1086.048

432

.000

2.514

Saturated model

527

.000

0



Independence model

31

5036.333

496

.000

10.154


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.885

.953

.908

.917

.907

Saturated model

1.000


1.000


1.000

Independence model

.000

.000

.000

.000

.000


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.058

.101

.107

.000

Independence model

.221

.218

.224

.000

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