Đánh giá sự hài lòng của khách hàng đối với dịch vụ cho vay của Ngân hàng Việt Nam Thịnh Vượng VPBank - 10

DU6


Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization.a

a. Rotation converged in 7 iterations.

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Đánh giá sự hài lòng của khách hàng đối với dịch vụ cho vay của Ngân hàng Việt Nam Thịnh Vượng VPBank - 10


Component Transformation Matrix

Componen

t

1

2

3

4

5

6

7

1

,654

-,647

-,251

,131

-,106

,193

,157

2

,390

,000

,657

,031

-,353

-,334

-,423

3

,391

,459

-,149

,635

,378

-,253

,059

4

,059

,014

,645

,095

,371

,594

,284

5

,444

,599

-,184

-,433

-,288

,372

,039

6

,257

-,096

,013

-,602

,673

-,314

-,100

7

-,037

-,045

-,181

,138

,217

,444

-,837


Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.


Kết quả EFA lần 2


Notes

Output Created

18-JUN-2016

23:42:05

Comments



Input


Data

C:UserssonyDocum entsKHOALUANTT. sav

Active Dataset

DataSet1

Filter

Weight

Split File

N of Rows in Working

Data File

147


Missing Value Handling


Definition of Missing

MISSING=EXCLUD

E: User-defined missing values are

treated as missing.


Cases Used

LISTWISE: Statistics are based on cases with no missing values

for any variable used.


Syntax

FACTOR

/VARIABLES TC2 TC3 TC4 TC5 DU2 DU3 DU4 DU5 HH1 HH2 HH3 HH5 DB2 DB3 DC2 DC3

/MISSING LISTWISE

/ANALYSIS TC2 TC3 TC4 TC5 DU2 DU3 DU4 DU5 HH1 HH2 HH3 HH5 DB2 DB3 DC2 DC3

/PRINT INITIAL KMO EXTRACTION ROTATION

/FORMAT SORT BLANK(.3)

/CRITERIA MINEIGEN(1) ITERATE(25)

/EXTRACTION PC

/CRITERIA ITERATE(25)

/ROTATION VARIMAX


/METHOD=CORREL ATION.

Resources

Processor Time

00:00:00,11


Elapsed Time

00:00:00,17



Notes

Resources

Maximum Memory

Required

31864 (31,117K) bytes


[DataSet1] C:UserssonyDocumentsKHOALUANTT.sav


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling

Adequacy.

,600

Bartlett's Test of Sphericity

Approx. Chi-Square

709,846

df

120

Sig.

,000


Communalities


Initial

Extractio

n

TC1

1,000

,685

TC3

1,000

,664

TC4

1,000

,660

TC5

1,000

,463

DU2

1,000

,744

DU3

1,000

,754

DU4

1,000

,805

DU5

1,000

,761

HH1

1,000

,589

HH2

1,000

,768

HH3

1,000

,667

HH5

1,000

,642

DB2

1,000

,745

DB3

1,000

,763

DC2

1,000

,800

DC3

1,000

,824

Extraction Method: Principal Component Analysis.


Total Variance Explained

Componen t

Initial Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative

%

Total

% of Variance

Cumulative

%

1

3,073

19,204

19,204

3,073

19,204

19,204

2

2,424

15,153

34,357

2,424

15,153

34,357

3

1,950

12,187

46,544

1,950

12,187

46,544

4

1,463

9,146

55,690

1,463

9,146

55,690

5

1,408

8,801

64,491

1,408

8,801

64,491

6

1,017

6,356

70,847

1,017

6,356

70,847

7

,879

5,497

76,344




8

,619

3,871

80,214




9

,617

3,858

84,072




10

,496

3,102

87,174




11

,455

2,843

90,017




12

,430

2,685

92,702




13

,394

2,461

95,163




14

,323

2,016

97,180




15

,263

1,644

98,824




16

,188

1,176

100,000





Total Variance Explained

Component

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulative %

1

2,429

15,180

15,180

2

2,281

14,258

29,438

3

1,727

10,794

40,232

4

1,690

10,559

50,792

5

1,684

10,524

61,316

6

1,525

9,531

70,847

7




8




9




10







12




13




14




15




16




11


Extraction Method: Principal Component Analysis.


Component Matrixa


Component

1

2

3

4

5

6

TC4

-,715






HH3

,627

,301





HH5

,602

,364





HH2

,594

,452



-,382


HH1

,571



,350



TC1

-,565

,409


,394



TC3

-,547



,542



TC5

-,493




-,369


DU4


,733



,309

-,363

DU5


,653



,350

-,409

DU3


,478

-,409



,467

DB3



,725


,396


DB2



,655


,495


DC3

,330


-,433

,587

,367


DC2


-,485

-,367

,519

,323


DU2


,407

-,480



,541


Extraction Method: Principal Component Analysis.a

a. 6 components extracted.


Rotated Component Matrixa


Component

1

2

3

4

5

6

HH2

,843






HH3

,797






,702






HH5

,665



-,314



TC1


,789





TC3


,780





TC4


,746





TC5


,631





DU4



,862




DU5



,856




DB2




,858



DB3




,836



DC3





,886


DC2





,832


DU2






,849

DU3






,834

HH1


Extraction Method: Principal Component Analysis.

Rotation Method: Varimax with Kaiser Normalization.a

a. Rotation converged in 6 iterations.


Component Transformation Matrix

Componen

t

1

2

3

4

5

6

1

,693

-,668

,027

-,005

,222

-,154

2

,462

,323

,665

,068

-,268

,405

3

,141

,101

-,113

,751

-,425

-,462

4

,321

,586

-,162

,150

,698

-,131

5

-,395

-,303

,399

,577

,450

,239

6

,167

-,052

-,599

,277

-,096

,725


Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.


Kết quả EFA lần 3



Notes

Output Created

18-JUN-2016

23:42:33



Input


Data

C:UserssonyDocum entsKHOALUANTT.

sav

Active Dataset

DataSet1

Filter

Weight

Split File

N of Rows in Working

Data File

147


Missing Value Handling


Definition of Missing

MISSING=EXCLUD

E: User-defined missing values are treated as missing.


Cases Used

LISTWISE: Statistics are based on cases with no missing values

for any variable used.

Comments

Syntax

FACTOR

/VARIABLES TC2 TC3 TC4 TC5 DU2 DU3 DU4 DU5 HH1 HH2 HH3 DB2 DB3 DC2 DC3

/MISSING LISTWISE

/ANALYSIS TC2 TC3 TC4 TC5 DU2 DU3 DU4 DU5 HH1 HH2 HH3 DB2 DB3 DC2 DC3

/PRINT INITIAL KMO EXTRACTION ROTATION

/FORMAT SORT BLANK(.3)

/CRITERIA MINEIGEN(1) ITERATE(25)

/EXTRACTION PC

/CRITERIA ITERATE(25)

/ROTATION VARIMAX


/METHOD=CORREL ATION.

Resources

Processor Time

00:00:00,06

Elapsed Time

00:00:00,09



Notes

Resources

Maximum Memory

Required

28260 (27,598K) bytes


[DataSet1] C:UserssonyDocumentsKHOALUANTT.sav

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