Các nhân tố ảnh hưởng đến sự lựa chọn ngân hàng giao dịch tiền gửi của khách hàng cá nhân - 16

4.02

.900

.621

.385

.

Q4

3.94

1.070

.621

.385

.

Cronbach's Alpha Based on Standardized

Items

N of Items

.648

.650

2

Q10

Q9

Q10

1.000

.482

Q9

.482

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Squared Multiple

Correlation

Cronbach's Alpha if Item

Deleted

Q10

3.82

.999

.482

.232

.

Q9

3.56

1.194

.482

.232

.

Estimate

S.E.

C.R.

P

Label

Q37

<---

F1

1.000

Q36

<---

F1

.933

.079

11.753

***

Q34

<---

F1

1.212

.100

12.151

***

Q33

<---

F1

1.124

.090

12.445

***

Q32

<---

F2

1.000

Q31

<---

F2

1.018

.093

10.914

***

Q30

<---

F2

1.166

.101

11.576

***

Q29

<---

F2

1.129

.096

11.722

***

Q15

<---

F3

1.000

Q14

<---

F3

.950

.076

12.458

***

Q13

<---

F3

.997

.083

11.949

***

Q12

<---

F3

.856

.080

10.705

***

Q42

<---

F4

1.000

Q41

<---

F4

.875

.051

17.226

***

Q26

<---

F4

.687

.059

11.588

***

Q7

<---

F5

1.000

Q6

<---

F5

1.228

.104

11.769

***

Q5

<---

F5

1.113

.101

10.991

***

Q52

<---

F6

1.000

Q51

<---

F6

1.357

.131

10.390

***

Q50

<---

F6

1.290

.133

9.694

***

Q47

<---

F7

1.000

Standardized Regression Weights:

(Group number 1 - Default model)

Estimate

Q37

<---

F1

.712

Q36

<---

F1

.729

Q34

<---

F1

.757

Q33

<---

F1

.778

Q32

<---

F2

.682

Q31

<---

F2

.715

Q30

<---

F2

.773

Q29

<---

F2

.788

Q15

<---

F3

.752

Q14

<---

F3

.755

Q13

<---

F3

.721

Q12

<---

F3

.644

Q42

<---

F4

.885

Q41

<---

F4

.865

Q26

<---

F4

.612

Q7

<---

F5

.725

Q6

<---

F5

.828

Q5

<---

F5

.705

Q52

<---

F6

.645

Q51

<---

F6

.837

Q50

<---

F6

.683

Q47

<---

F7

.866

<---

F7

.986

.096

10.319

***

Q46

<---

F7

.830

Q4

<---

F8

1.000

Q4

<---

F8

.817

Q3

<---

F8

.992

.134

7.418

***

Q3

<---

F8

.741

Q10

<---

F9

1.000

Q10

<---

F9

.693

Q9

<---

F9

.908

.142

6.386

***

Q9

<---

F9

.690

Estimate

S.E.

C.R.

P

Label

F1

<-->

F3

.192

.026

7.385

***

F2

<-->

F3

.059

.024

2.487

.013

F3

<-->

F4

.226

.035

6.468

***

F3

<-->

F5

.117

.022

5.346

***

F3

<-->

F6

.102

.021

4.900

***

F3

<-->

F7

.012

.033

.362

.717

F3

<-->

F8

.086

.028

3.019

.003

F3

<-->

F9

.138

.033

4.197

***

F1

<-->

F2

.109

.027

3.993

***

F1

<-->

F4

.289

.041

7.115

***

F1

<-->

F5

.076

.022

3.460

***

F1

<-->

F6

.131

.024

5.442

***

F1

<-->

F7

.116

.037

3.086

.002

F1

<-->

F8

.087

.031

2.795

.005

F1

<-->

F9

.157

.036

4.308

***

F2

<-->

F4

.178

.043

4.172

***

F2

<-->

F5

.045

.025

1.781

.075

F2

<-->

F6

.141

.028

4.967

***

F2

<-->

F7

.314

.052

5.995

***

F2

<-->

F8

.089

.037

2.396

.017

F2

<-->

F9

.142

.042

3.384

***

F4

<-->

F5

.174

.036

4.848

***

F4

<-->

F6

.207

.037

5.633

***

F4

<-->

F7

.171

.058

2.942

.003

F4

<-->

F8

.058

.047

1.224

.221

F4

<-->

F9

.314

.059

5.292

***

F5

<-->

F6

.095

.022

4.316

***

F5

<-->

F7

.071

.036

1.945

.052

F5

<-->

F8

.151

.033

4.580

***

F5

<-->

F9

.104

.034

3.068

.002

F6

<-->

F7

.154

.037

4.113

***

F6

<-->

F8

-.002

.028

-.083

.934

F6

<-->

F9

.108

.033

3.295

***

F7

<-->

F8

.174

.054

3.222

.001

F7

<-->

F9

.149

.057

2.591

.010

F8

<-->

F9

.175

.050

3.532

***

<-->

F3

.679

F2

<-->

F3

.173

F3

<-->

F4

.495

F3

<-->

F5

.423

F3

<-->

F6

.394

F3

<-->

F7

.024

F3

<-->

F8

.222

F3

<-->

F9

.361

F1

<-->

F2

.291

F1

<-->

F4

.575

F1

<-->

F5

.249

F1

<-->

F6

.458

F1

<-->

F7

.214

F1

<-->

F8

.203

F1

<-->

F9

.372

F2

<-->

F4

.292

F2

<-->

F5

.123

F2

<-->

F6

.407

F2

<-->

F7

.481

F2

<-->

F8

.172

F2

<-->

F9

.279

F4

<-->

F5

.352

F4

<-->

F6

.447

F4

<-->

F7

.196

F4

<-->

F8

.084

F4

<-->

F9

.461

F5

<-->

F6

.339

F5

<-->

F7

.134

F5

<-->

F8

.361

F5

<-->

F9

.252

F6

<-->

F7

.308

F6

<-->

F8

-.006

F6

<-->

F9

.279

F7

<-->

F8

.234

F7

<-->

F9

.204

F8

<-->

F9

.304

.311

.045

6.895

***

Estimate

F2

.454

.070

6.445

***

Q9

.476

F3

.256

.035

7.323

***

Q10

.480

F4

.813

.087

9.364

***

Q3

.549

F5

.300

.044

6.772

***

Q4

.667

F6

.264

.045

5.822

***

Q46

.688

F7

.938

.125

7.499

***

Q47

.751

F8

.587

.098

6.000

***

Q50

.467

F9

.569

.115

4.928

***

Q51

.700

e1

.302

.029

10.482

***

Q52

.416

e2

.239

.023

10.261

***

Q5

.497

e3

.341

.035

9.809

***

Q6

.686

e4

.255

.027

9.381

***

Q7

.526

e5

.521

.049

10.582

***

Q26

.374

e6

.449

.044

10.147

***

Q41

.748

e7

.416

.046

9.060

***

Q42

.784

e8

.354

.041

8.697

***

Q12

.415

e9

.197

.021

9.522

***

Q13

.520

e10

.174

.018

9.453

***

Q14

.571

e11

.235

.023

10.054

***

Q15

.565

e12

.265

.024

10.975

***

Q29

.620

e13

.224

.038

5.875

***

Q30

.597

e14

.209

.031

6.787

***

Q31

.512

e16

.642

.055

11.680

***

Q32

.466

e17

.270

.029

9.295

***

Q33

.606

e18

.207

.033

6.326

***

Q34

.572

e19

.377

.039

9.716

***

Q36

.531

e20

.371

.036

10.443

***

Q37

.507

e21

.208

.037

5.706

***

e22

.503

.051

9.854

***

e23

.311

.084

3.689

***

e24

.413

.085

4.857

***

e25

.293

.076

3.837

***

e26

.474

.081

5.872

***

e27

.617

.096

6.397

***

e28

.516

.080

6.462

***

N of Items

.829

3

Mean

Std. Deviation

N

Q26

4.05

1.026

311

Q41

3.97

.922

311

Q42

3.94

1.027

311

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-

Total Correlation

Cronbach's

Alpha if Item Deleted

7.91

3.353

.588

.864

Q41

8.00

3.319

.728

.731

Q42

8.02

2.899

.761

.688

Test Statisticsa

N

258

Chi-Square

879.150

df

8

Asymp. Sig.

.000

a. Friedman Test

Mean Rank

F1

5.79

F2

2.52

F3

7.49

F4

5.25

F5

6.76

F6

5.30

F7

2.36

F8

5.27

F9

4.26

Gioi tinh

N

Mean

Std. Deviation

Std. Error Mean

F1

Nam

214

4.2336

.68026

.04650

Nu

96

4.1328

.57003

.05818

F2

Nam

217

3.1083

.83737

.05684

Nu

95

3.0447

.71550

.07341

F3

Nam

215

4.6384

.54288

.03702

Nu

92

4.5761

.48711

.05079

F4

Nam

215

4.0465

.86041

.05868

Nu

95

3.8842

.80302

.08239

F5

Nam

217

4.4270

.72430

.04917

Nu

92

4.4203

.57389

.05983

F6

Nam

219

4.0244

.74496

.05034

Nu

95

4.0596

.65770

.06748

F7

Nam

219

2.9703

1.05155

.07106

Nu

96

2.6094

1.04932

.10710

F8

Nam

216

3.9630

.92561

.06298

Nu

95

4.0000

.81541

.08366

F9

Nam

221

3.7217

.88712

.05967

Nu

96

3.6198

.93399

.09533

Levene's Test for Equality of

Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-

tailed)

Mean Difference

Std. Error Difference

95% Confidence Interval of the

Difference

Lower

Upper

F1

Equal variances assumed

.708

.401

1.266

308

.206

.10083

.07963

-.05586

.25753

Equal variances not assumed

1.354

215.864

.177

.10083

.07448

-.04597

.24763

F2

Equal variances

assumed

1.84

9

.175

.644

310

.520

.06356

.09871

-.13067

.25778

Equal

variances not assumed

.685

207.983

.494

.06356

.09284

-.11948

.24659

F3

Equal

variances assumed

.568

.452

.949

305

.343

.06229

.06564

-.06688

.19145

Equal variances

not assumed

.991

190.550

.323

.06229

.06285

-.06168

.18625

F4

Equal

variances assumed

.147

.701

1.562

308

.119

.16230

.10389

-.04213

.36673

Equal

variances not assumed

1.605

191.868

.110

.16230

.10115

-.03721

.36181

F5

Equal

variances assumed

.728

.394

.079

307

.937

.00675

.08499

-.16050

.17399

Equal

variances not assumed

.087

214.245

.931

.00675

.07744

-.14590

.15939

F6

Equal variances

assumed

.323

.570

-.399

312

.690

-.03530

.08843

-.20928

.13869

Equal variances

not assumed

-.419

200.908

.675

-.03530

.08419

-.20130

.13071

F7

Equal variances

assumed

.492

.484

2.806

313

.005

.36094

.12863

.10785

.61404

Equal variances

not assumed

2.808

181.708

.006

.36094

.12852

.10735

.61454

F8

Equal variances

assumed

2.24

9

.135

-.337

309

.737

-.03704

.11000

-.25348

.17941

Equal variances

not assumed

-.354

202.325

.724

-.03704

.10472

-.24351

.16944

F9

Equal variances

assumed

.045

.832

.925

315

.356

.10193

.11020

-.11489

.31874

Equal variances

not assumed

.906

172.601

.366

.10193

.11246

-.12005

.32391