Các nhân tố ảnh hưởng đến sự lựa chọn ngân hàng giao dịch tiền gửi của khách hàng cá nhân - 15

Factor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

MEAN(Q50,2)

.482

-

.359

-

.204

-

.278

-

.230

MEAN(Q25,2)

.480

.248

MEAN(Q23,2)

.474

-

.342

-

.206

-

.203

MEAN(Q54,2)

.472

.201

-

.261

MEAN(Q45,2)

.470

.310

.226

MEAN(Q56,2)

.468

-.299

-

.329

-

.291

MEAN(Q26,2)

.453

.246

MEAN(Q32,2)

.439

.433

MEAN(Q24,2)

.439

.226

-

.217

MEAN(Q27,2)

.413

.311

.316

.277

MEAN(Q10,2)

.409

.334

.238

.243

-

.290

.271

MEAN(Q35,2)

.409

.254

-

.212

-

.220

MEAN(Q7,2)

.403

-.229

.394

-

.297

-

.227

MEAN(Q39,2)

.377

.208

-

.266

MEAN(Q55,2)

.371

.282

MEAN(Q9,2)

.369

.365

.214

.234

MEAN(Q2,2)

.330

.202

MEAN(Q17,2)

.306

MEAN(Q29,2)

.381

.576

-

.204

.255

.270

MEAN(Q31,2)

.429

.531

.258

MEAN(Q46,2)

.335

.515

-

.317

-

.308

-

.322

MEAN(Q30,2)

.404

.512

-

.415

-

.339

MEAN(Q47,2)

.288

.506

MEAN(Q28,2)

.257

.415

.225

MEAN(Q8,2)

.229

-

.353

MEAN(Q6,2)

.377

.249

.520

MEAN(Q5,2)

.393

.272

.448

-

.228

MEAN(Q4,2)

.235

.417

.441

.405

.373

MEAN(Q3,2)

.236

.305

.417

.273

.217

MEAN(Q1,2)

.277

.365

.213

.207

MEAN(Q40,2)

.221

Factor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

Pattern Matrixa

Factor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

MEAN(Q33,2)

.820

.206

MEAN(Q34,2)

.811

MEAN(Q36,2)

.700

MEAN(Q37,2)

.664

MEAN(Q44,2)

.436

.274

-

.348

MEAN(Q56,2)

.423

.333

MEAN(Q39,2)

.391

MEAN(Q48,2)

.369

.326

.212

MEAN(Q13,2)

.723

.275

.222

MEAN(Q12,2)

.655

MEAN(Q14,2)

.625

.207

.205

-

.209

MEAN(Q15,2)

.232

.479

MEAN(Q29,2)

.874

MEAN(Q30,2)

.714

MEAN(Q32,2)

.625

MEAN(Q31,2)

.614

.330

MEAN(Q28,2)

.373

.288

MEAN(Q51,2)

.771

MEAN(Q50,2)

.679

-

.220

MEAN(Q52,2)

.491

.355

MEAN(Q18,2)

.249

.246

.218

MEAN(Q27,2)

1.01

9

-

.252

-

.227

-

.201

MEAN(Q26,2)

.817

-

.236

.216

MEAN(Q45,2)

.496

.214

MEAN(Q42,2)

.365

.227

.320

MEAN(Q25,2)

.360

-

.209

-

.321

MEAN(Q41,2)

.324

.288

.203

MEAN(Q6,2)

.902

MEAN(Q7,2)

.730

MEAN(Q5,2)

.664

-

.278

.290

MEAN(Q9,2)

.727

MEAN(Q10,2)

.719

.253

MEAN(Q8,2)

.450

-

.264

MEAN(Q35,2)

.669

MEAN(Q49,2)

.279

.655

MEAN(Q43,2)

.385

.304

MEAN(Q19,2)

.353

.269

.207

MEAN(Q46,2)

.889

MEAN(Q47,2)

.856

MEAN(Q4,2)

.891

.286

MEAN(Q3,2)

.622

Factor

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

MEAN(Q16,2)

.259

.271

.221

.404

.216

-

.212

.263

.739

-

.217

MEAN(Q55,2)

.566

MEAN(Q11,2)

.237

.366

MEAN(Q53,2)

.275

MEAN(Q22,2)

.206

.665

MEAN(Q21,2)

.630

MEAN(Q20,2)

.230

.458

MEAN(Q54,2)

.249

-

.314

.284

MEAN(Q17,2)

.573

MEAN(Q1,2)

.559

MEAN(Q2,2)

.445

MEAN(Q40,2)

.424

MEAN(Q23,2)

.409

.203

-

.414

MEAN(Q24,2)

.248

-

.305

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.827

Approx. Chi-Square

3832.045

Bartlett's Test of Sphericity

df

378

Sig.

.000

Initial Eigenvalues

Extraction Sums of Squared

Loadings

Rotation Sums of Squared

Loadingsa

Total

% of

Variance

Cumulative

%

Total

% of

Variance

Cumulative

%

Total

1

7.055

25.198

25.198

6.643

23.724

23.724

4.826

2

2.884

10.300

35.497

2.493

8.905

32.629

3.404

3

2.110

7.536

43.033

1.717

6.133

38.761

4.207

4

1.741

6.217

49.250

1.338

4.777

43.538

4.026

5

1.630

5.821

55.071

1.217

4.345

47.884

3.353

6

1.305

4.659

59.730

.949

3.391

51.274

3.271

7

1.139

4.069

63.799

.768

2.741

54.015

2.270

8

1.073

3.833

67.632

.669

2.389

56.405

1.765

9

1.018

3.634

71.267

.612

2.185

58.590

2.431

10

.775

2.767

74.034

11

.704

2.514

76.548

12

.609

2.176

78.724

13

.585

2.089

80.814

14

.529

1.891

82.704

15

.502

1.793

84.497

16

.485

1.732

86.229

17

.451

1.611

87.840

Initial Eigenvalues

Extraction Sums of Squared

Loadings

Rotation Sums of Squared

Loadingsa

Total

% of

Variance

Cumulative

%

Total

% of

Variance

Cumulative

%

Total

18

.427

1.525

89.365

19

.398

1.422

90.788

20

.380

1.357

92.145

21

.352

1.256

93.401

22

.328

1.171

94.572

23

.307

1.095

95.667

24

.302

1.079

96.745

25

.284

1.015

97.760

26

.231

.825

98.585

27

.220

.785

99.370

28

.176

.630

100.000

Factor

1

2

3

4

5

6

7

8

9

MEAN(Q41,2)

.672

.359

MEAN(Q42,2)

.665

-.231

.305

-.213

MEAN(Q33,2)

.628

.293

MEAN(Q37,2)

.607

.306

MEAN(Q36,2)

.597

-.232

.288

MEAN(Q13,2)

.586

-.267

.312

MEAN(Q34,2)

.582

-.254

.314

-.245

MEAN(Q15,2)

.561

-.366

MEAN(Q14,2)

.551

-.407

.248

MEAN(Q51,2)

.551

-.203

-.316

-.332

-.248

.337

MEAN(Q52,2)

.538

-.279

-.221

.228

MEAN(Q12,2)

.537

.274

MEAN(Q50,2)

.451

.207

-.280

MEAN(Q27,2)

.436

-.215

.241

.220

MEAN(Q7,2)

.406

-.257

.385

-.286

-.204

MEAN(Q9,2)

.388

.343

.268

MEAN(Q29,2)

.391

.592

.362

MEAN(Q30,2)

.410

.574

.293

MEAN(Q47,2)

.314

.570

-.452

.229

MEAN(Q46,2)

.332

.544

.211

-.420

.308

MEAN(Q31,2)

.394

.509

.283

MEAN(Q32,2)

.424

.464

.219

MEAN(Q4,2)

.249

.585

.277

.209

MEAN(Q3,2)

.249

.578

.234

.344

MEAN(Q6,2)

.421

.530

-.367

-.202

-.215

MEAN(Q5,2)

.429

.457

-.260

MEAN(Q26,2)

.470

-.330

.477

.226

MEAN(Q10,2)

.410

.348

.531

-.312

Factor

1

2

3

4

5

6

7

8

9

MEAN(Q34,2)

.845

MEAN(Q33,2)

.712

MEAN(Q37,2)

.695

MEAN(Q36,2)

.634

MEAN(Q29,2)

.853

MEAN(Q30,2)

.735

MEAN(Q31,2)

.709

MEAN(Q32,2)

.637

MEAN(Q13,2)

.764

MEAN(Q12,2)

.693

MEAN(Q14,2)

.663

MEAN(Q15,2)

.233

.564

MEAN(Q26,2)

.909

MEAN(Q42,2)

.279

.643

MEAN(Q41,2)

.315

.573

MEAN(Q27,2)

-.220

.202

.570

MEAN(Q6,2)

.916

MEAN(Q7,2)

.754

MEAN(Q5,2)

.583

.212

MEAN(Q51,2)

.914

MEAN(Q50,2)

.552

MEAN(Q52,2)

.238

.541

MEAN(Q46,2)

.855

MEAN(Q47,2)

.824

MEAN(Q3,2)

.788

MEAN(Q4,2)

.710

MEAN(Q10,2)

.851

MEAN(Q9,2)

.526

Cronbach's Alpha Based

on Standardized Items

N of Items

.834

.836

4

Q34

Q33

Q37

Q36

Q34

1.000

.655

.551

.557

Q33

.655

1.000

.496

.542

Q37

.551

.496

1.000

.560

Q36

.557

.542

.560

1.000

Scale Mean if

Item Deleted

Scale Variance if

Item Deleted

Corrected Item-

Total Correlation

Squared Multiple

Correlation

Cronbach's Alpha if

Item Deleted

Q34

12.68

3.558

.710

.519

.771

Q33

12.62

4.010

.678

.482

.783

Q37

12.57

4.156

.627

.406

.806

12.51

4.399

.655

.433

.797

Cronbach's Alpha Based on Standardized Items

N of Items

.828

.829

4

Q29

Q30

Q31

Q32

Q29

1.000

.625

.566

.531

Q30

.625

1.000

.548

.494

Q31

.566

.548

1.000

.519

Q32

.531

.494

.519

1.000

Scale Mean if

Item Deleted

Scale Variance if

Item Deleted

Corrected Item-

Total Correlation

Squared Multiple

Correlation

Cronbach's Alpha if

Item Deleted

Q29

9.38

6.038

.697

.493

.765

Q30

9.17

5.951

.668

.462

.778

Q31

9.34

6.230

.651

.424

.785

Q32

9.13

6.302

.606

.370

.805

Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.806

.807

4

Q13

Q12

Q14

Q15

Q13

1.000

.599

.480

.496

Q12

.599

1.000

.485

.408

Q14

.480

.485

1.000

.599

Q15

.496

.408

.599

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Squared Multiple

Correlation

Cronbach's Alpha if Item

Deleted

Q13

13.92

2.522

.647

.443

.744

Q12

13.88

2.634

.604

.410

.765

Q14

13.73

2.776

.636

.437

.752

Q15

13.89

2.687

.602

.416

.766

Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.805

.803

4

Q26

Q42

Q41

Q27

Q26

1.000

.572

.517

.524

Q42

.572

1.000

.760

.325

Q41

.517

.760

1.000

.334

Q27

.524

.325

.334

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Squared Multiple

Correlation

Cronbach's Alpha if Item

Deleted

Q26

12.17

5.237

.667

.461

.733

Q42

12.29

5.138

.692

.622

.719

Q41

12.26

5.622

.675

.591

.731

Q27

12.00

6.469

.460

.280

.826

Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.808

.809

3

Q6

Q7

Q5

Q6

1.000

.651

.590

Q7

.651

1.000

.516

Q5

.590

.516

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Squared Multiple

Correlation

Cronbach's Alpha if Item

Deleted

Q6

8.89

1.932

.710

.512

.678

Q7

8.72

2.175

.653

.451

.742

Q5

8.93

2.017

.610

.378

.787

Cronbach's Alpha

Cronbach's Alpha Based on

Standardized Items

N of Items

.755

.760

3

Q51

Q50

Q52

1.000

.588

.549

Q50

.588

1.000

.403

Q52

.549

.403

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item- Total

Correlation

Squared Multiple

Correlation

Cronbach's Alpha if Item

Deleted

Q51

8.08

2.230

.680

.462

.566

Q50

8.44

2.088

.566

.355

.708

Q52

7.68

2.640

.527

.311

.735

Cronbach's Alpha

Cronbach's Alpha Based on Standardized

Items

N of Items

.844

.844

2

Q46

Q47

Q46

1.000

.731

Q47

.731

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-

Total Correlation

Squared

Multiple Correlation

Cronbach's

Alpha if Item Deleted

Q46

2.93

1.255

.731

.534

.

Q47

2.79

1.347

.731

.534

.

Cronbach's Alpha Based on Standardized

Items

N of Items

.764

.766

2

Q3

Q4

Q3

1.000

.621

Q4

.621

1.000

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Corrected Item-

Total Correlation

Squared

Multiple Correlation

Cronbach's

Alpha if Item Deleted