Nghiên cứu các yếu tố tác động đến sự hài lòng của khách du lịch nội địa đối với du lịch sinh thái tỉnh Bến Tre - 18

N

%

Reliability Statistics

Valid

327

100,0

Cronbach's

Alpha

N of Items

Cases

Excludeda

0

,0

,850

5

Total

327

100,0

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

ATTT1: Dam bao an toan cho du khach khi den voi

diem du lich

13,8471

9,756

,637

,825

ATTT2: Co cac dung cu y te

cho truong hop can thiet

14,0917

9,715

,638

,825

ATTT3: An toan ve sinh thuc

pham

13,9266

9,246

,702

,808

ATTT4: Khong co tinh trang

thach gia, cheo keo khach

14,1988

9,092

,668

,817

ATTT5: Khong co trom cap

va an xin

13,9664

8,934

,661

,820

N

%

Valid

327

100,0

Cases

Excludeda

0

,0

Total

327

100,0

N of Items

,848

5

Scale Mean if Item

Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

AUMS1: Diem tham quan co nhieu

nha hang va khu vuc an uong

13,5291

13,710

,735

,795

AUMS2: Thuc an ngon, nhieu dac

san vung mien

13,4893

13,748

,723

,798

AUMS3: Co nhieu quay ban hang

luu niem

13,4557

16,825

,396

,877

AUMS4: Cac loai dac san va qua luu niem da dang, phong phu cho du

khach thoai mai lua chon, mua sam

13,7951

14,010

,726

,798

AUMS5: Du khach co the thuong

thuc cac loai trai cay tai, tu tay minh hai trai va mua ve lam qua

13,4985

13,116

,717

,800

N

%

Reliability Statistics

Valid

327

100,0

Cronbach's

Alpha

N of Items

Cases

Excludeda

0

,0

,877

4

Total

327

100,0

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

AUMS1: Diem tham quan co

nhieu nha hang va khu vuc an uong

10,0428

10,072

,719

,849

AUMS2: Thuc an ngon,

nhieu dac san vung mien

10,0031

9,856

,749

,838

AUMS4: Cac loai dac san va qua luu niem da dang, phong phu cho du khach thoai mai

lua chon, mua sam

10,3089

10,245

,725

,847

AUMS5: Du khach co the thuong thuc cac loai trai cay tai, tu tay minh hai trai va

mua ve lam qua

10,0122

9,233

,754

,837

N

%

Valid

327

100,0

Cases

Excludeda

0

,0

Total

327

100,0

Cronbach's

Alpha

N of Items

,864

5

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

TQVCGT1: Tham quan canh

quan thien nhien

14,4312

17,044

,397

,894

TQVCGT2: Tham quan cac

vuon trai cay

14,6850

13,167

,732

,823

TQVCGT3: Tham quan cac

lang nghe truyen thong, di tich lich su

14,6453

12,671

,793

,806

TQVCGT4: Tham gia cac

hoat dong vui choi, giai tri

14,7645

12,849

,751

,817

TQVCGT5: huong thuc don

ca tai tu

14,4526

12,868

,750

,818

N

%

Valid

327

100,0

Cases

Excludeda

0

,0

Total

327

100,0

Cronbach's

Alpha

N of Items

,894

4

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

TQVCGT2: Tham quan cac

vuon trai cay

10,8716

10,192

,736

,873

TQVCGT3: Tham quan cac lang nghe truyen thong, di

tich lich su

10,8318

9,674

,813

,845

TQVCGT4: Tham gia cac

hoat dong vui choi, giai tri

10,9511

9,875

,762

,864

TQVCGT5: Thuong thuc don

ca tai tu

10,6391

9,968

,748

,869

N

%

Reliability Statistics

Valid

327

100,0

Cronbach's

Alpha

N of Items

Cases

Excludeda

0

,0

,779

5

Total

327

100,0

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Correcte d Item- Total Correlati

on

Cronbach's Alpha if Item Deleted

CSLT1: Toa lac o vi tri thuan loi,

khung canh dep

14,2630

5,023

,607

,722

CSLT2: Phong o sach se, thoang

mat

14,2049

4,697

,650

,704

CSLT3: Phong o co day du tien

nghi

14,2508

4,575

,649

,704

CSLT4: Noi luu tru co day du dich vu tien ich (Dich vu giat ui, wiffi,

truyen hinh cap)

14,3089

5,331

,525

,748

CSLT5: Nhân vien tai khu luu tru

phuc vu nhiet tinh chu dao

13,8471

5,277

,373

,804

N

%

Reliability Statistics

Valid

327

100,0

Cronbach's

Alpha

N of Items

Cases

Excludeda

0

,0

,804

4

Total

327

100,0

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

CSLT1: Toa lac o vi tri thuan

loi, khung canh dep

10,3914

3,245

,626

,751

CSLT2: Phong o sach se,

thoang mat

10,3333

2,984

,667

,730

CSLT3: Phong o co day du

tien nghi

10,3792

2,868

,673

,727

CSLT4: Noi luu tru co day du dich vu tien ich (Dich vu giat ui, wiffi, truyen hinh

cap)

10,4373

3,554

,514

,801

N

%

Reliability Statistics

Valid

327

100,0

Cronbach's

Alpha

N of Items

Cases

Excludeda

0

,0

,730

5

Total

327

100,0

Scale Mean if Item Deleted

Scale Variance if Item

Deleted

Corrected Item-Total Correlation

Cronbach's Alpha if Item

Deleted

CPDV1: Chi phi tham quan

hop ly

14,4067

4,849

,533

,667

CPDV2: Chi phi an uong khong cao hon cac diem du

lich sinh thai khac

14,5780

5,257

,498

,681

CPDV3: Chi phi cho cac hoat dong vui choi, giai tri phu

hop

14,6300

5,228

,535

,667

CPDV4: Chi phi mua sam

hop ly

14,6239

4,965

,592

,643

CPDV5: Chi phi luu tru xung

dang voi chat luong dich vu

14,5443

6,206

,300

,747