Phân Tich Nhân Tố Efa Của Biến Phụ Thuộc

.656

Bartlett's Test of Approx. Chi-Square

130.695

Sphericity df

3

Sig.

.000

Initial Eigenvalues

Extraction Sums of Squared

Loadings

Total

% of

Variance

Cumulative

%

Total

% of

Variance

Cumulative

%

1

2

3

2.038

.615

.348

67.925

20.489

11.586

67.925

2.038

67.925

67.925

88.414

100.000

Component

1

toi se gioi thieu ban be, nguoi than su

dung dv tien gui cua agribank phu vang

.876

.843

.749

toi se tang gia tri khoan tien gui tai

agribank phu vang

toi van tiep tuc su dung dv tien gui tai agribank phu vang

N of Items

.929

9

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if

Item Deleted

agribank co cac diem giao dich

rong khap thuan tien cho viec

27.26

29.575

.621

.928

di lai

khong gian giao dich cua

agribank phu vang thoai mai,

27.38

27.582

.803

.917

de chiu

co so vat chat, phuong tien giao

dich cua agribank phu vang tot,

27.15

30.254

.676

.924

hien dai

quy trinh thuc hien giao dich don gian, nhanh, thuan tien

27.08

30.465

.681

.924

chi phi giao dich hop ly

27.42

29.201

.727

.921

cac giao dich duoc thuc hien chinh xac

27.31

28.126

.832

.915

toi de dang tim kiem thong tin ve dv tien gui cua agribank phu vang tren cac phuong tien

truyen thong

27.58

28.497

.764

.919

dv tien gui agribank phu vang phu hop voi nhu cau

26.92

29.428

.744

.921

dv tien gui cua agribank phu

vang co nhieu ky han phong phu

27.21

27.574

.815

.916

N of Items

.906

5

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if

Item Deleted

agribank la ngan hang hoat dong lau nam

uy tin cua agribank giup toi an tam khi gui tien

agribank phu vang bao mat tot thong tin kh

agribank phu vang giai quyet

cac khieu nai nhanh chong

14.29

14.22

8.546

9.380

11.206

.845

.868

.884

.904

.876

.888

.770

14.54

.692

14.37

9.052

.805

agribank phu vang thuc hien

cac dich vu nhu cam ket

14.36

9.906

.749

N of Items

.844

3

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if

Item Deleted

nhung nguoi than trong gia

dinh mong muon toi gui tien tai

6.89

1.572

.683

.808

agribank phu vang

.738

ban be, dong nghiep khuyen toi

nen gui tien tai agribank phu

6.99

1.465

.755

vang

nhan vien tu van cua agribank

6.99

1.604

.709

phu vang khuyen khich toi nen

.784

gui tien tai day

N of Items

.789

3

Scale Mean

if Item Deleted

Scale

Variance if Item Deleted

Corrected

Item-Total Correlation

Cronbach's

Alpha if Item Deleted

nhan vien agribank phu vang rat nhiet tinh, thien chi, lich su

nhan vien agribank phu vang lam tot cong tac tu van, giai dap thac mac day du, ro rang

nhan vien agribank phu vang co phong cach lam viec rat

chuyen nghiep

6.98

6.61

2.094

1.761

.611

.735

.658

.741

.680

6.82

2.024

.604

N of Items

.854

3

Scale Mean if Item

Deleted

Scale Variance if

Item Deleted

Corrected Item-Total

Correlation

Cronbach's Alpha if

Item Deleted

agribank phu vang co chuong trinh cham soc khach hang vao nhung dip le quan trong

agribank phu vang co nhieu chuong trinh khuyen mai hap dan

agribank phu vang co nhieu uu

dai cho khach hang

6.35

6.52

2.506

2.339

.708

.825

.772

.787

.767

6.47

1.609

.777