Price for shopping and leisure activities are reasonable | 1 | 2 | 3 | 4 | 5 |
LOCAL CUISINE | Low Middle High | ||||
There are many food stalls along the street | 1 | 2 | 3 | 4 | 5 |
Traditional foods are distinctive and delicious | 1 | 2 | 3 | 4 | 5 |
Quality of food in restaurant is good | 1 | 2 | 3 | 4 | 5 |
Service standards in restaurants are high and staff are friendly and helpful | 1 | 2 | 3 | 4 | 5 |
The price of meal is reasonable | 1 | 2 | 3 | 4 | 5 |
SAFETY AND SECURITY | Low Middle High | ||||
The political environment is stable | 1 | 2 | 3 | 4 | 5 |
The economy is stable | 1 | 2 | 3 | 4 | 5 |
Tourists are protected by laws and orders | 1 | 2 | 3 | 4 | 5 |
There is a low rate of crime in HCMC | 1 | 2 | 3 | 4 | 5 |
I am not worried about terrorist attacks in HCMC | 1 | 2 | 3 | 4 | 5 |
NEGATIVE ATTRIBUTES | Low Middle High | ||||
Traffic is crowded & dangerous | 1 | 2 | 3 | 4 | 5 |
Air is polluted | 1 | 2 | 3 | 4 | 5 |
There are many tricksters | 1 | 2 | 3 | 4 | 5 |
There are many beggars & street vendors | 1 | 2 | 3 | 4 | 5 |
There is a lack of self-guided tour maps/ travel signs on the streets | 1 | 2 | 3 | 4 | 5 |
There is a lack of public toilet facilities | 1 | 2 | 3 | 4 | 5 |
I have to be careful about what I eat and drink | 1 | 2 | 3 | 4 | 5 |
The language barrier is a great obstacle I have to face in exploring HCMC | 1 | 2 | 3 | 4 | 5 |
Có thể bạn quan tâm!
- Kết Quả Yếu Tố Nào Tác Động Mạnh Nhất, Yếu Tố Nào Yếu Nhất Câu Hỏi Nghiên Cứu
- Hạn Chế Và Hướng Nghiên Cứu Kế Tiếp.
- Strongly Disagree 2 – Disagree 3 – Neutral 4 – Agree 5 – Strongly Agree
- Các yếu tố ảnh hưởng đến ý định quay trở lại điểm đến thành phố Hồ Chí Minh của khách du lịch quốc tế - 17
- Các yếu tố ảnh hưởng đến ý định quay trở lại điểm đến thành phố Hồ Chí Minh của khách du lịch quốc tế - 18
- Các yếu tố ảnh hưởng đến ý định quay trở lại điểm đến thành phố Hồ Chí Minh của khách du lịch quốc tế - 19
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II. PERSONAL INFORMATION
1. Your gender
male female
2. Your age group
<18 18 - 25 26 - 30 31 – 40
41 - 60 > 60
3. Where are you from?
Europe USA / Canada Latin America Asia
Australia, NZ Africa
4. Your highest level of education
High-School degree College degree Studying University Bachelor degree Master degree or higher
5. How many times have you been to HCMC?
1 2 3 >3
6. Your purpose of visit
Business Leisure Visiting Friends/Family other (please specify):
7. In order to enhance tourists’ satisfaction, what are your further comments (if any) for improving the quality of tourist products and services of HCMC?
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Thank you very much for your time and cooperation!
PHỤ LỤC 2
KẾT QUẢ CHẠY PHÂN TÍCH SỬ DỤNG CHƯƠNG TRÌNH SPSS 20.0
Phân tích nhân tố khám phá EFA
- Biến phụ thuộc RI
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .648
Bartlett's Test of
Sphericity
KMO and Bartlett's Test
255.540 | |
df | 3 |
Sig. | .000 |
Communalities
Initial | Extractio n | |
RI1: I will continue coming to HCMC in the future | 1.000 | .756 |
RI2: I will try more tourist products and services in HCMC in the future | 1.000 | .655 |
RI3: I will keep contact with the people that I know in HCMC for the next time I visit | 1.000 | .570 |
Extraction Method: Principal Component Analysis.
Total Variance Explained
Initial Eigenvalues | Extraction Sums of Squared Loadings | |||||
Total | % of Variance | Cumulative % | Total | % of Variance | Cumulative % | |
1 | 1.9 81 | 66.047 | 66.047 | 1.9 81 | 66.047 | 66.047 |
2 | .63 2 | 21.073 | 87.120 | |||
3 | .38 6 | 12.880 | 100.00 0 |
Extraction Method: Principal Component Analysis.
Correlation Matrixa
RI1: I will continue coming to HCMC in the future | RI2: I will try more tourist products and services in HCMC in the future | RI3: I will keep contact with the people that I know in HCMC for the next time I visit | |
RI1: I will continue coming to HCMC in the future Correlati RI2: I will try more on tourist products and services in HCMC in the future | 1.000 .587 | .587 1.000 | .502 .376 |
RI3: I will keep | ||||
contact with the | ||||
people that I know | .502 | .376 | 1.000 | |
in HCMC for the | ||||
next time I visit | ||||
RI1: I will continue | ||||
coming to HCMC | .000 | .000 | ||
in the future | ||||
RI2: I will try more | ||||
Sig. (1- | tourist products and services in HCMC | .000 | .000 | |
tailed) | in the future | |||
RI3: I will keep | ||||
contact with the | ||||
people that I know | .000 | .000 | ||
in HCMC for the | ||||
next time I visit |
a. Determinant =. 484
- Các biến độc lập
KMO and Bartlett's Test
.803 | |
Approx. Chi- | 3847 |
Square Bartlett's Test of Sphericity df | .410 528 |
Sig. | .000 |
Communalities
Initial | Extraction | |
DESIMA1: HCMC is the regional transportation hub | 1.000 | .649 |
PRICE1: HCMC is a cheap place to visit | 1.000 | .670 |
DESIMA6: There is a wide selection of food and beverage | 1.000 | .534 |
DESIMA8: The nightlife is colorful | 1.000 | .508 |
NANEN2: HCMC has a lot of trees | 1.000 | .677 |
NANEN3: There are many beautiful natural attractions (parks, rivers, etc.) | 1.000 | .724 |
NANEN4: The streets of HCMC are clean and neat | 1.000 | .569 |
NANEN5: HCMC offers a relaxing atmosphere | 1.000 | .552 |
IA1: It is easy to access HCMC | 1.000 | .599 |
IA2: Local transportation is convenient | 1.000 | .499 |
IA3: It is easy to obtain helpful information, advice | ||
and support via the Internet, hotlines and travel | 1.000 | .594 |
information centers | ||
IA4: Lodging facilities are good quality | 1.000 | .680 |
IA5: Service standards in lodging facilities are high and staff are friendly and helpful | 1.000 | .659 |
CULHIS2: HCMC offers remarkable museums and art galleries | 1.000 | .637 |
CULHIS3: HCMC offers fascinating historical buildings | 1.000 | .716 |
CULHIS4: HCMC offers attractive religious sites | 1.000 | .735 |
CULHIS5: There are many festivals/ special events and they are so interesting | 1.000 | .601 |
PRICE3: Price for sightseeing are reasonable | 1.000 | .539 |
1.000 1.000 | .475 .714 | |
PRICE4: Price for shopping and leisure activities are reasonable | 1.000 | .600 |
CUIS1: There are many food stalls along the street | 1.000 | .607 |
CUIS2: Traditional foods are distinctive and delicious | 1.000 | .719 |
CUIS3: Quality of food in restaurant is good | 1.000 | .616 |
SASE1: The political environment is stable | 1.000 | .675 |
SASE2: The economy is stable | 1.000 | .690 |
SASE3: Tourists are protected by laws and orders | 1.000 | .629 |
SASE4: There is a low rate of crime in HCMC | 1.000 | .584 |
NAT1: Traffic is crowded & dangerous | 1.000 | .520 |
NAT2: Air is polluted | 1.000 | .535 |
NAT3: There are many tricksters | 1.000 | .615 |
NAT4: There are many beggars & street vendors | 1.000 | .561 |
NAT6: There is a lack of public toilet facilities | 1.000 | .413 |
Extraction Method: Principal Component Analysis.
Total Variance Explained
Initial | Eigenvalues | Extraction Sums of Squared Loadings | Rotation Sums of Squared Loadings | ||||||
Total | % of Variance | Cumulat ive % | Total | % of Varianc e | Cumulat ive % | Total | % of Varianc e | Cumulati ve % | |
1 | 6.589 | 19.966 | 19.966 | 6.589 | 19.966 | 19.966 | 2.956 | 8.956 | 8.956 |
2 | 2.802 | 8.491 | 28.457 | 2.802 | 8.491 | 28.457 | 2.565 | 7.772 | 16.728 |
3 | 2.280 | 6.909 | 35.366 | 2.280 | 6.909 | 35.366 | 2.392 | 7.249 | 23.977 |
4 | 1.812 | 5.490 | 40.856 | 1.812 | 5.490 | 40.856 | 2.331 | 7.064 | 31.041 |
5 | 1.615 | 4.893 | 45.749 | 1.615 | 4.893 | 45.749 | 2.297 | 6.961 | 38.003 |
6 | 1.447 | 4.385 | 50.135 | 1.447 | 4.385 | 50.135 | 1.923 | 5.826 | 43.829 |
7 | 1.259 | 3.817 | 53.951 | 1.259 | 3.817 | 53.951 | 1.917 | 5.808 | 49.637 |
8 | 1.184 | 3.587 | 57.539 | 1.184 | 3.587 | 57.539 | 1.861 | 5.641 | 55.277 |
9 | 1.109 | 3.360 | 60.898 | 1.109 | 3.360 | 60.898 | 1.855 | 5.621 | 60.898 |
10 | .956 | 2.896 | 63.794 | ||||||
11 | .909 | 2.754 | 66.548 | ||||||
12 | .853 | 2.585 | 69.133 | ||||||
13 | .788 | 2.388 | 71.521 | ||||||
14 | .773 | 2.343 | 73.864 | ||||||
15 | .725 | 2.197 | 76.061 | ||||||
16 | .696 | 2.108 | 78.169 | ||||||
17 | .639 | 1.937 | 80.106 | ||||||
18 | .624 | 1.891 | 81.997 | ||||||
19 | .585 | 1.773 | 83.770 | ||||||
20 | .563 | 1.707 | 85.476 | ||||||
21 | .512 | 1.552 | 87.028 | ||||||
22 | .499 | 1.512 | 88.541 | ||||||
23 | .455 | 1.379 | 89.920 | ||||||
24 | .442 | 1.338 | 91.258 | ||||||
25 | .419 | 1.271 | 92.529 |
Extraction Method: Principal Component Analysis.