Các yếu tố ảnh hưởng đến chất lượng dịch vụ du lịch tỉnh Phú Yên - 16



GIÁ TRỊ TRUNG BÌNH CÁC YẾU TỐ 12 Môi trường du lịch One Sample Statistics N Mean 1

GIÁ TRỊ TRUNG BÌNH CÁC YẾU TỐ

12. Môi trường du lịch

One-Sample Statistics



N

Mean

Std.

Deviation

Std. Error

Mean

MT1

302

3.25

.894

.051

MT2

302

3.25

.838

.048

MT3

302

3.47

.903

.052

MT4

302

3.20

.868

.050

MT5

302

3.52

.950

.055

MT6

302

3.52

.914

.053

MT

302

3.3681

.63707

.03666

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One-Sample Test



Test Value = 0

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

MT1

63.169

301

.000

3.248

3.15

3.35

MT2

67.502

301

.000

3.255

3.16

3.35

MT3

66.757

301

.000

3.467

3.36

3.57

MT4

64.121

301

.000

3.202

3.10

3.30

MT5

64.355

301

.000

3.517

3.41

3.62

MT6

66.934

301

.000

3.520

3.42

3.62

MT

91.876

301

.000

3.36810

3.2960

3.4402


13. Cơ sở vật chất

One-Sample Statistics


N

Mean

Std. Deviation

Std. Error Mean

CS1

302

3.24

.884

.051

CS2

302

3.19

.872

.050

CS3

302

3.45

.913

.053

CS4

302

3.23

.856

.049

CS6

302

3.50

.925

.053

CS

302

3.3212

.65131

.03748


One-Sample Test


Test Value = 0

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

CS1

63.709

301

.000

3.242

3.14

3.34

CS2

63.617

301

.000

3.192

3.09

3.29

CS3

65.694

301

.000

3.450

3.35

3.55

CS4

65.456

301

.000

3.225

3.13

3.32

CS6

65.699

301

.000

3.497

3.39

3.60

CS

88.616

301

.000

3.32119

3.2474

3.3949


14. Năng lực phục vụ

One-Sample Statistics


N

Mean

Std.

Deviation

Std. Error Mean

NL1

302

3.21

.888

.051

NL2

302

3.20

.894

.051

NL3

302

3.26

1.009

.058

NL5

302

3.29

.954

.055

NL

302

3.2392

.79586

.04580


One-Sample Test


Test Value = 0


t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of the Difference






Lower

Upper

NL1

62.738

301

.000

3.205

3.10

3.31

NL2

62.228

301

.000

3.202

3.10

3.30

NL3

56.185

301

.000

3.262

3.15

3.38

NL5

59.897

301

.000

3.288

3.18

3.40

NL

70.731

301

.000

3.23924

3.1491

3.3294


15. Hoạt động du lịch, giải trí

One-Sample Statistics


N

Mean

Std.

Deviation

Std. Error Mean

HD1

302

3.27

.892

.051

HD2

302

3.26

.867

.050

HD3

302

3.39

.904

.052

HD4

302

3.16

.823

.047

HD5

302

3.42

.904

.052

HD6

302

3.45

.909

.052

HD

302

3.3251

.61333

.03529


One-Sample Test


Test Value = 0

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of the Difference

Lower

Upper

HD1

63.705

301

.000

3.272

3.17

3.37

HD2

65.364

301

.000

3.262

3.16

3.36

HD3

65.194

301

.000

3.391

3.29

3.49

HD4

66.664

301

.000

3.156

3.06

3.25

HD5

65.850

301

.000

3.424

3.32

3.53

HD6

65.907

301

.000

3.447

3.34

3.55

HD

94.212

301

.000

3.32506

3.2556

3.3945


16. An ninh trật tự

One-Sample Statistics


N

Mean

Std.

Deviation

Std. Error Mean

AN1

302

3.23

.857

.049

AN2

302

3.22

.847

.049

AN3

302

3.39

.878

.051

AN4

302

3.17

.810

.047

AN5

302

3.40

.920

.053

AN6

302

3.47

.888

.051

AN

302

3.3140

.64162

.03692


One-Sample Test


Test Value = 0

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of the Difference

Lower

Upper

AN1

65.442

301

.000

3.228

3.13

3.33

AN2

66.074

301

.000

3.222

3.13

3.32

AN3

67.133

301

.000

3.391

3.29

3.49

AN4

67.875

301

.000

3.166

3.07

3.26

AN5

64.305

301

.000

3.404

3.30

3.51

AN6

67.986

301

.000

3.474

3.37

3.57

AN

89.759

301

.000

3.31402

3.2414

3.3867

17. Giới tính


Y


Descriptives


N

Mean

Std.

Deviation

Std. Error

95%

Confidence Interval for Mean

Lower Bound

Nam


159

3.3962

.56416

.04474

3.3079

Nu


143

3.3969

.59585

.04983

3.2984

Total


302

3.3965

.57842

.03328

3.3310


Fixed Effects



.57938

.03334

3.3309

Model

Random Effects




.03334a

2.9729a


Descriptives

Y


95% Confidence

Interval for Mean

Minimum

Maximum

Between- Component Variance

Upper Bound

Nam


3.4846

2.00

4.75


-.00223a

Nu


3.4954

2.00

5.00

Total


3.4620

2.00

5.00

Model

Fixed Effects

3.4621



Random Effects

3.8201







ANOVA




Y







Sum of Squares

df

Mean Square

F

Sig.

Between Groups

.000

1

.000

.000

.993

Within Groups

100.704

300

.336

Total

100.704

301


Y


Statistica

df1

df2

Sig.

Welch

.000

1

292.435

.993

a. Asymptotically F distributed.

Contrast Coefficients

Contrast

Gioi tinh

Nam

Nu

1

1

2


Contrast Tests

Contrast

Value of Contrast

Std. Error

t

df


Assume equal variances

1

10.1899a

.10724

95.018

300

Y

Does not assume equal variances

1

10.1899a

.10924

93.282

197.790


Contrast Tests

Contrast

Sig. (2-tailed)

Y

Assume equal variances

1

.000a

Does not assume equal variances

1

.000a


a. The sum of the contrast coefficients is not zero.


18. Độ tuổi


Y


Descriptives


N

Mean

Std.

Deviation

Std. Error

95%

Confidence

Interval for Mean

Lower Bound

Duoi 18

4

3.6250

.75000

.37500

2.4316

19 den 23

44

3.3352

.60507

.09122

3.1513

24 den 40

183

3.3934

.56899

.04206

3.3105

41 den 60

63

3.4563

.60332

.07601

3.3044

Tren 60

8

3.2188

.36443

.12885

2.9141



Total


302

3.3965

.57842

.03328

3.3310


Fixed Effects

.57982

.03337

3.3309

Model

Random

Effects


.03337a

3.3039a


Descriptives

Y


95% Confidence

Interval for Mean

Minimum

Maximum

Between- Component Variance

Upper Bound

Duoi 18


4.8184

3.00

4.50


-.00286a

19 den 23

3.5192

2.00

4.25

24 den 40

3.4764

2.00

4.50

41 den 60

3.6083

2.00

5.00

Tren 60


3.5234

3.00

4.00

Total


3.4620

2.00

5.00

Model

Fixed Effects

3.4622



Random Effects

3.4892




a. Warning: Between-component variance is negative. It was replaced by 0.0 in computing this random effects measure.


ANOVA

Y


Sum of Squares

df

Mean Square

F

Sig.

Between Groups

.854

4

.214

.635

.638

Within Groups

99.850

297

.336

Total

100.704

301



Robust Tests of Equality of Means

Y


Statistica

df1

df2

Sig.

Welch

.733

4

16.590

.582


a. Asymptotically F distributed.


Contrast Coefficients

Contrast

Do tuoi

Duoi 18

19 den 23

24 den 40

41 den 60

Tren 60

1

1

2

3

4

5


Contrast Tests

Contrast

Value of Contrast

Std. Error

t

df


Assume equal variances

1

50.3949a

1.12567

44.769

297

Y

Does not assume equal variances

1

50.3949a

.83505

60.349

15.503


Contrast Tests

Contrast

Sig. (2-tailed)

Y

Assume equal variances

1

.000a

Does not assume equal variances

1

.000a


a. The sum of the contrast coefficients is not zero.


19. Nghề nghiệp


Y


Descriptives


N

Mean

Std.

Deviation

Std. Error

95%

Confidence

Interval for Mean

Lower Bound

Hoc sinh, sinh vien

37

3.2770

.59740

.09821

3.0778

Dang tim viec

15

3.1500

.61091

.15774

2.8117

Cong nhan vien

177

3.4195

.59372

.04463

3.3314

Noi tro


11

3.3409

.35834

.10804

3.1002

Doanh nhan

25

3.6300

.60432

.12086

3.3805

Nghi huu

16

3.2813

.38595

.09649

3.0756

Ky su


21

3.4286

.50709

.11066

3.1977

Total


302

3.3965

.57842

.03328

3.3310


Fixed Effects



.57502

.03309

3.3314

Model

Random Effects




.05881

3.2526

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