Các nhân tố ảnh hưởng đến ý định đặt phòng của khách hàng qua Booking.com tại khách sạn Thanh Xuân Huế - 16


NTHI4


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

1

.9

.9

.9


trung lap

31

27.0

27.0

27.8

Valid

dong y

76

66.1

66.1

93.9


rat dong y

7

6.1

6.1

100.0


Total

115

100.0

100.0


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Các nhân tố ảnh hưởng đến ý định đặt phòng của khách hàng qua Booking.com tại khách sạn Thanh Xuân Huế - 16


Statistics


CNTT1

CNTT2

CNTT3

CNTT


N

Valid

Missing

115

0

115

0

115

0

115

0

Mean


4.16

3.93

3.90

3.9971

Median


4.00

4.00

4.00

4.0000


CNTT1


Frequency

Percent

Valid Percent

Cumulative Percent


trung lap

8

7.0

7.0

7.0


Valid

dong y

rat dong y

81

26

70.4

22.6

70.4

22.6

77.4

100.0


Total

115

100.0

100.0



CNTT2


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

1

.9

.9

.9


trung lap

22

19.1

19.1

20.0

Valid

dong y

76

66.1

66.1

86.1


rat dong y

16

13.9

13.9

100.0


Total

115

100.0

100.0



CNTT3


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

3

2.6

2.6

2.6


trung lap

23

20.0

20.0

22.6

Valid

dong y

71

61.7

61.7

84.3


rat dong y

18

15.7

15.7

100.0


Total

115

100.0

100.0



Statistics


CNCL1

CNCL2

CNCL3

CNCL


N

Valid

Missing

115

0

115

0

115

0

115

0

Mean


4.01

3.90

3.81

3.9043

Median


4.00

4.00

4.00

4.0000


CNCL1


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

1

.9

.9

.9


trung lap

23

20.0

20.0

20.9

Valid

dong y

65

56.5

56.5

77.4


rat dong y

26

22.6

22.6

100.0


Total

115

100.0

100.0



CNCL2


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

3

2.6

2.6

2.6


trung lap

29

25.2

25.2

27.8

Valid

dong y

60

52.2

52.2

80.0


rat dong y

23

20.0

20.0

100.0


Total

115

100.0

100.0



CNCL3


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

2

1.7

1.7

1.7


trung lap

33

28.7

28.7

30.4

Valid

dong y

65

56.5

56.5

87.0


rat dong y

15

13.0

13.0

100.0


Total

115

100.0

100.0



Statistics


YD1

YD2

YD3

YD4

YD


N

Valid

Missing

115

0

115

0

115

0

115

0

115

0

Mean


4.22

4.04

3.97

3.89

4.0283

Median


4.00

4.00

4.00

4.00

4.0000


YD1


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

1

.9

.9

.9


trung lap

16

13.9

13.9

14.8

Valid

dong y

55

47.8

47.8

62.6


rat dong y

43

37.4

37.4

100.0


Total

115

100.0

100.0



YD2


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

1

.9

.9

.9


trung lap

20

17.4

17.4

18.3

Valid

dong y

67

58.3

58.3

76.5


rat dong y

27

23.5

23.5

100.0


Total

115

100.0

100.0



YD3


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

3

2.6

2.6

2.6


trung lap

26

22.6

22.6

25.2

Valid

dong y

58

50.4

50.4

75.7


rat dong y

28

24.3

24.3

100.0


Total

115

100.0

100.0



YD4


Frequency

Percent

Valid Percent

Cumulative Percent


khong dong y

3

2.6

2.6

2.6


trung lap

29

25.2

25.2

27.8

Valid

dong y

61

53.0

53.0

80.9


rat dong y

22

19.1

19.1

100.0


Total

115

100.0

100.0


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