gioitinh | N | Mean | Std. Deviation | Std. Error Mean | |
cv | 1 | 121 | 4.6860 | 1.24670 | .11334 |
2 | 69 | 5.1932 | 1.09575 | .13191 |
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Levene's Test for Equality of Variances | t-test for Equality of Means | |||||||||
F | Sig. | T | df | Sig. (2-tailed) | Mean Difference | Std. Error Difference | 95% Confidence Interval of the Difference | |||
Lower | Upper | |||||||||
cv | Equal variances assumed | .599 | .440 | -2.816 | 188 | .005 | -.50729 | .18017 | -.86269 | -.15188 |
Equal variances not assumed | -2.917 | 156.975 | .004 | -.50729 | .17391 | -.85080 | -.16377 |
gioitinh | N | Mean | Std. Deviation | Std. Error Mean | |
dgdv | 1 | 121 | 4.6132 | 1.20242 | .10931 |
2 | 69 | 4.8841 | 1.18590 | .14277 |
Levene's Test for Equality of Variances | t-test for Equality of Means | |||||||||
F | Sig. | T | df | Sig. (2-tailed) | Mean Difference | Std. Error Difference | 95% Confidence Interval of the Difference | |||
Lower | Upper | |||||||||
dgdv | Equal variances assumed | .033 | .856 | -1.501 | 188 | .135 | -.27083 | .18049 | -.62689 | .08522 |
Equal variances not assumed | -1.506 | 143.210 | .134 | -.27083 | .17981 | -.62626 | .08459 |
gioitinh | N | Mean | Std. Deviation | Std. Error Mean | |
dgtd | 1 | 121 | 4.5930 | 1.13382 | .10307 |
2 | 69 | 4.7971 | .82279 | .09905 |
Levene's Test for Equality of Variances | t-test for Equality of Means | ||||||||||
F | Sig. | t | df | Sig. (2-tailed) | Mean Difference | Std. Error Difference | 95% Confidence Interval of the Difference | ||||
Lower | Upper | ||||||||||
dgtd | Equal variances assumed | 5.692 | .018 | -1.311 | 188 | .191 | -.20413 | .15571 | -.51129 | .10304 | |
Equal variances not assumed | -1.428 | 177.238 | .155 | -.20413 | .14295 | -.48624 | .07798 |
2. Theo độ tuổi
tn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 5.286 | 2 | 2.643 | 2.085 | .127 |
Within Groups | 237.009 | 187 | 1.267 | ||
Total | 242.296 | 189 |
dtnn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 8.984 | 2 | 4.492 | 2.709 | .069 |
Within Groups | 310.069 | 187 | 1.658 | ||
Total | 319.053 | 189 |
cv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 3.035 | 2 | 1.517 | 1.026 | .360 |
Within Groups | 276.430 | 187 | 1.478 | ||
Total | 279.464 | 189 |
dgdv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | .295 | 2 | .148 | .102 | .904 |
Within Groups | 272.059 | 187 | 1.455 | ||
Total | 272.355 | 189 |
dgtd | ||||||||
N | Mean | Std. Deviation | Std. Error | 95% Confidence Interval for Mean | Minimum | Maximum | ||
Lower Bound | Upper Bound | |||||||
1 | 25 | 4.2300 | 1.24357 | .24871 | 3.7167 | 4.7433 | 2.00 | 7.00 |
2 | 154 | 4.7062 | .99965 | .08055 | 4.5470 | 4.8653 | 1.50 | 7.00 |
3 | 11 | 5.1136 | .70146 | .21150 | 4.6424 | 5.5849 | 4.00 | 6.25 |
Total | 190 | 4.6671 | 1.03416 | .07503 | 4.5191 | 4.8151 | 1.50 | 7.00 |
dgtd | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 7.205 | 2 | 3.602 | 3.456 | .034 |
Within Groups | 194.927 | 187 | 1.042 | ||
Total | 202.132 | 189 |
3. Theo số năm làm việc trong ngành ngân hàng (thâm niêm)
tn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 7.317 | 3 | 2.439 | 1.931 | .126 |
Within Groups | 234.979 | 186 | 1.263 | ||
Total | 242.296 | 189 |
dtnn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 9.355 | 3 | 3.118 | 1.873 | .136 |
Within Groups | 309.698 | 186 | 1.665 | ||
Total | 319.053 | 189 |
cv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 9.265 | 3 | 3.088 | 2.126 | .098 |
Within Groups | 270.199 | 186 | 1.453 | ||
Total | 279.464 | 189 |
dgdv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 10.705 | 3 | 3.568 | 2.537 | .058 |
Within Groups | 261.649 | 186 | 1.407 | ||
Total | 272.355 | 189 |
dgtd | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 7.296 | 3 | 2.432 | 2.322 | .077 |
Within Groups | 194.836 | 186 | 1.048 | ||
Total | 202.132 | 189 |
4. Theo trình độ
tn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 7.656 | 2 | 3.828 | 3.051 | .050 |
Within Groups | 234.640 | 187 | 1.255 | ||
Total | 242.296 | 189 |
dtnn | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 6.000 | 2 | 3.000 | 1.792 | .169 |
Within Groups | 313.053 | 187 | 1.674 | ||
Total | 319.053 | 189 |
cv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 3.460 | 2 | 1.730 | 1.172 | .312 |
Within Groups | 276.004 | 187 | 1.476 | ||
Total | 279.464 | 189 |
dgdv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | .827 | 2 | .414 | .285 | .752 |
Within Groups | 271.527 | 187 | 1.452 |
dgdv | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | .827 | 2 | .414 | .285 | .752 |
Within Groups | 271.527 | 187 | 1.452 | ||
Total | 272.355 | 189 |
dgtd | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 2.228 | 2 | 1.114 | 1.042 | .355 |
Within Groups | 199.904 | 187 | 1.069 | ||
Total | 202.132 | 189 |
Phụ lục 9: So sánh sự hài lòng của nhân viên ngân hàng theo các đặc điểm của đối tượng nghiên cứu
1. Theo giới tính
gioitinh | N | Mean | Std. Deviation | Std. Error Mean | |
hl | 1 | 121 | 3.8413 | 1.26831 | .11530 |
2 | 69 | 4.2116 | 1.12923 | .13594 |
Levene's Test for Equality of Variances | t-test for Equality of Means | |||||||||
F | Sig. | t | df | Sig. (2-tailed) | Mean Difference | Std. Error Difference | 95% Confidence Interval of the Difference | |||
Lower | Upper | |||||||||
hl | Equal variances assumed | 2.098 | .149 | -2.012 | 188 | .046 | -.37027 | .18402 | -.73328 | -.00727 |
Equal variances not assumed | -2.077 | 155.44 1 | .039 | -.37027 | .17826 | -.72239 | -.01816 |
2. Theo độ tuổi
hl | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 3.812 | 2 | 1.906 | 1.264 | .285 |
Within Groups | 281.957 | 187 | 1.508 | ||
Total | 285.769 | 189 |
3. Theo số năm làm việc trong ngành ngân hàng (thâm niên)
hl | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 5.732 | 4 | 1.433 | .947 | .438 |
Within Groups | 280.036 | 185 | 1.514 | ||
Total | 285.769 | 189 |
4. Theo trình độ
hl | |||||
Sum of Squares | df | Mean Square | F | Sig. | |
Between Groups | 5.460 | 3 | 1.820 | 1.208 | .308 |
Within Groups | 280.308 | 186 | 1.507 | ||
Total | 285.769 | 189 |