Nghiên cứu chất lượng dịch vụ lưu trú du lịch của các khách sạn 3 sao tại Thành phố Nha Trang - 18

DB

DB01




Frequency


Percent


Valid Percent

Cumulative Percent


Valid

Hoan toan khong

dong y


35


11.254


11.254


11.254

Khong dong y

99

31.833

31.833

43.087

Dong y

167

53.698

53.698

96.785

Hoan toan dong y

10

3.215

3.215

100.000

Total

311

100.000

100.000


Có thể bạn quan tâm!

Xem toàn bộ 154 trang tài liệu này.

Nghiên cứu chất lượng dịch vụ lưu trú du lịch của các khách sạn 3 sao tại Thành phố Nha Trang - 18


DB02




Frequency


Percent


Valid Percent

Cumulative Percent


Valid

Hoan toan khong

dong y


38


12.219


12.219


12.219

Khong dong y

84

27.010

27.010

39.228

Dong y

129

41.479

41.479

80.707

Hoan toan dong y

60

19.293

19.293

100.000

Total

311

100.000

100.000



DB03




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


27


8.682


8.682


8.682

Khong dong y

89

28.617

28.617

37.299

Dong y

144

46.302

46.302

83.601

Hoan toan dong y

51

16.399

16.399

100.000

Total


311

100.00

0


100.000


DB04




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


23


7.395


7.395


7.395

Khong dong y

101

32.476

32.476

39.871

Dong y

145

46.624

46.624

86.495

Hoan toan dong y

42

13.505

13.505

100.000

Total


311

100.00

0


100.000



DB05




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


24


7.717


7.717


7.717

Khong dong y

93

29.904

29.904

37.621

Dong y

150

48.232

48.232

85.852

Hoan toan dong y

44

14.148

14.148

100.000

Total


311

100.00

0


100.000



DB06




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


27


8.682


8.682


8.682

Khong dong y

101

32.476

32.476

41.158

Dong y

161

51.768

51.768

92.926

Hoan toan dong y

22

7.074

7.074

100.000

Total


311

100.00

0


100.000


DB07




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


15


4.823


4.823


4.823

Khong dong y

91

29.260

29.260

34.084

Dong y

154

49.518

49.518

83.601

Hoan toan dong y

51

16.399

16.399

100.000

Total


311

100.00

0


100.000



DC

DC01




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


28


9.003


9.003


9.003

Khong dong y

93

29.904

29.904

38.907

Dong y

120

38.585

38.585

77.492

Hoan toan dong y

70

22.508

22.508

100.000

Total


311

100.00

0


100.000



DC02




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


17


5.466


5.466


5.466

Khong dong y

89

28.617

28.617

34.084

Dong y

147

47.267

47.267

81.350

Hoan toan dong y

58

18.650

18.650

100.000

Total


311

100.00

0


100.000


DC03




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


13


4.180


4.180


4.180

Khong dong y

121

38.907

38.907

43.087

Dong y

135

43.408

43.408

86.495

Hoan toan dong y

42

13.505

13.505

100.000

Total


311

100.00

0


100.000



DC04




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


14


4.502


4.502


4.502

Khong dong y

109

35.048

35.048

39.550

Dong y

124

39.871

39.871

79.421

Hoan toan dong y

64

20.579

20.579

100.000

Total


311

100.00

0


100.000



DC05




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


24


7.717


7.717


7.717

Khong dong y

101

32.476

32.476

40.193

Dong y

175

56.270

56.270

96.463

Hoan toan dong y

11

3.537

3.537

100.000

Total


311

100.00

0


100.000


VT

VT01




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


58


18.650


18.650


18.650

Khong dong y

90

28.939

28.939

47.588

Dong y

143

45.981

45.981

93.569

Hoan toan dong y

20

6.431

6.431

100.000

Total


311

100.00

0


100.000



VT02




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


21


6.752


6.752


6.752

Khong dong y

141

45.338

45.338

52.090

Dong y

129

41.479

41.479

93.569

Hoan toan dong y

20

6.431

6.431

100.000

Total


311

100.00

0


100.000



VT03




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


61


19.614


19.614


19.614

Khong dong y

94

30.225

30.225

49.839

Dong y

129

41.479

41.479

91.318

Hoan toan dong y

27

8.682

8.682

100.000

Total


311

100.00

0


100.000


VT04




Frequency


Percent


Valid Percent

Cumulative Percent


Valid

Hoan toan khong

dong y


15


4.823


4.823


4.823

Khong dong y

99

31.833

31.833

36.656

Dong y

153

49.196

49.196

85.852

Hoan toan dong y

44

14.148

14.148

100.000

Total

311

100.000

100.000



VT05




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


42


13.505


13.505


13.505

Khong dong y

89

28.617

28.617

42.122

Dong y

167

53.698

53.698

95.820

Hoan toan dong y

13

4.180

4.180

100.000

Total


311

100.00

0


100.000



GC

GC01




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


18


5.788


5.788


5.788

Khong dong y

81

26.045

26.045

31.833

Dong y

139

44.695

44.695

76.527

Hoan toan dong y

73

23.473

23.473

100.000

Total


311

100.00

0


100.000


GC02




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


17


5.466


5.466


5.466

Khong dong y

85

27.331

27.331

32.797

Dong y

154

49.518

49.518

82.315

Hoan toan dong y

55

17.685

17.685

100.000

Total


311

100.00

0


100.000



GC03




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


13


4.180


4.180


4.180

Khong dong y

92

29.582

29.582

33.762

Dong y

155

49.839

49.839

83.601

Hoan toan dong y

51

16.399

16.399

100.000

Total


311

100.00

0


100.000



GC04




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


16


5.145


5.145


5.145

Khong dong y

85

27.331

27.331

32.476

Dong y

171

54.984

54.984

87.460

Hoan toan dong y

39

12.540

12.540

100.000

Total


311

100.00

0


100.000


GC05




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


14


4.502


4.502


4.502

Khong dong y

87

27.974

27.974

32.476

Dong y

160

51.447

51.447

83.923

Hoan toan dong y

50

16.077

16.077

100.000

Total


311

100.00

0


100.000



CL

CL01




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


31


9.968


9.968


9.968

Khong dong y

92

29.582

29.582

39.550

Dong y

152

48.875

48.875

88.424

Hoan toan dong y

36

11.576

11.576

100.000

Total


311

100.00

0


100.000



CL02




Frequency


Percent


Valid Percent

Cumulative Percent

Vali d

Hoan toan khong

dong y


27


8.682


8.682


8.682

Khong dong y

101

32.476

32.476

41.158

Dong y

139

44.695

44.695

85.852

Hoan toan dong y

44

14.148

14.148

100.000

Total


311

100.00

0


100.000


Xem tất cả 154 trang.

Ngày đăng: 07/05/2023
Trang chủ Tài liệu miễn phí