89. Caneen, J. M. (2004). Cultural determinants of tourist intention to return. Consumer psychology of tourism, hospitality and leisure, 267- 275.
90. Cardozo, Richard N. (1965), ‘An Experimental Study of Consumer Effort, Expectation and Satisfaction’, Journal of Marketing Research, 2 (August), 244- 249.
91. Čaušević, A. (2020). Tourists’ satisfaction, recommendation and revisiting Sarajevo. Zbornik radova-Sarajevo Business and Economics Review (SBER), (38), 151- 166.
92. Cetinsoz, B.C. and Ege, Z. (2013), “Impacts of perceived risks on tourists’ revisit intentions”, Anatolia, Vol.24 No.2, pp.173- 187.
93. Chatfield, C., & Goodhardt, G. J. (1973). A consumer purchasing model with Erlang inter-purchase times. Journal of the American Statistical Association, 68 (344), 828- 835.
94. Chang, L., Stylos, N., Yeh, S., & Tung, Y. (2015). How do motivation, pre-visit information search and destination image affect post-visit behavioural intention? the case of an island destination. European Journal of Tourism Research, 9, 8- 23.
95. Chen, C. F., & Tsai, D. (2007). How destination image and evaluative factors affect behavioral intentions?. Tourism management, 28 (4), 1115- 1122.
96. Chen, C. F., & Chen, F. S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism management, 31 (1), 29- 35.
97. Chen, C. F. (2008). Investigating structural relationships between service quality, perceived value, satisfaction, and behavioral intentions for air passengers: Evidence from Taiwan. Transportation Research Part A: Policy and Practice, 42 (4), 709- 717.
98. Chi, G. (2005). A study of developing destination loyalty model. Oklahoma State University.
Có thể bạn quan tâm!
- Thảo Luận Nhân Tố Thái Độ Du Khách Đối Với Ý Định Quay Lại
- Đóng Góp Về Mô Hình Nghiên Cứu Ý Định Quay Lại Điểm Đến Du Lịch
- Trương Thị Thu Hà, Trần Hữu Tuấn Và Đoàn Khánh Hưng (2019), “Nhân Tố Đẩy Và Kéo Đến Lòng Trung Thành Du Khách Đối Với Điểm Đến Hội An”, Tạp Chí
- Các nhân tố ảnh hưởng đến ý định quay lại điểm đến du lịch của du khách: Trường hợp 3 tỉnh ven biển Tây Nam sông Hậu là Cà Mau, Bạc Liêu và Sóc Trăng Việt Nam - 19
- Các nhân tố ảnh hưởng đến ý định quay lại điểm đến du lịch của du khách: Trường hợp 3 tỉnh ven biển Tây Nam sông Hậu là Cà Mau, Bạc Liêu và Sóc Trăng Việt Nam - 20
- Các nhân tố ảnh hưởng đến ý định quay lại điểm đến du lịch của du khách: Trường hợp 3 tỉnh ven biển Tây Nam sông Hậu là Cà Mau, Bạc Liêu và Sóc Trăng Việt Nam - 21
Xem toàn bộ 217 trang: Các nhân tố ảnh hưởng đến ý định quay lại điểm đến du lịch của du khách: Trường hợp 3 tỉnh ven biển Tây Nam sông Hậu là Cà Mau, Bạc Liêu và Sóc Trăng Việt Nam
99. Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of
destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism management, 29 (4), 624- 636.
100. Chiou, J. S., & Droge, C. (2006). Service quality, trust, specific asset investment, and expertise: Direct and indirect effects in a satisfaction-loyalty framework. Journal of the academy of marketing science, 34 (4), 613- 627.
101. Chon, K. S. (1990). The role of destination image in tourism: A review and discussion. The tourist review.
102. Churchill Jr, G. A., & Surprenant, C. (1982). An investigation into the determinants of customer satisfaction. Journal of marketing research, 19 (4), 491- 504.
103. Churchill Jr, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of marketing research, 16 (1), 64- 73.
104. Conner, M., & McMillan, B. (1999). Interaction effects in the theory of planned behaviour: Studying cannabis use. British journal of social psychology, 38 (2), 195- 222.
105. Conner, M., & Armitage, C. J. (1998). Extending the theory of planned behavior: A review and avenues for further research. Journal of applied social psychology, 28 (15), 1429- 1464.
106. Coshall, J. T. (2000), Measurement of tourists’ images: The repertory grid approach, Journal of Travel Research, 39 (1), pp.85- 89.
107. Court, B., & Lupton, R. A. (1997). Customer portfolio development: Modeling destination adopters, inactives, and rejecters. Journal of travel research, 36 (1), 35- 43.
108. Cracolici, M. F., Nijkamp, P., & Rietveld, P. (2008). Assessment of tourism competitiveness by analysing destination efficiency. Tourism economics, 14 (2), 325- 342.
109. Creswell, J. W. (2003). A framework for design. Research design: Qualitative, quantitative, and mixed methods approaches, 9- 11.
110. Crompton, J. L., & Ankomah, P. K. (1993). Choice set propositions in 123
destination decisions. Annals of Tourism Research, 20 (3), 461- 476.
111. Crompton, J. L. (1979). Motivations for pleasure vacation. Annals of tourism research, 6 (4), 408- 424.
112. Cronin Jr, J. J., Brady, M. K., & Hult, G. T. M. (2000). Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments. Journal of retailing, 76 (2), 193- 218.
113. Cruz-Milan, O. (2016). Destination choice in novel and mature destinations: Effects of psychographic traits and anticipated need congruity on tourist intentions (Order No. 10174026). Available from ProQuest Central.
114. Do Valle, P. O., Silva, J. A., Mendes, J., & Guerreiro, M. (2006). Tourist satisfaction and destination loyalty intention: A structural and categorical analysis. International Journal of Business Science & Applied Management (IJBSAM), 1 (1), 25- 44.
115. Do Valle, P. O., Correia, A., & Rebelo, E. (2008). Determinants of tourism return behaviour. Tourism and hospitality research, 8 (3), 205- 219.
116. Darnell, A. C., & Johnson, P. S. (2001). Repeat visits to attractions: a preliminary economic analysis. Tourism management, 22 (2), 119- 126.
117. Mazursky, D. (1989). Past experience and future tourism decisions. Annals of Tourism Research, 16 (3), 333- 344.
118. Dellaert, B. G., & Häubl, G. (2012). Searching in choice mode: consumer decision processes in product search with recommendations. Journal of Marketing Research, 49 (2), 277- 288.
119. Echtner, C. M., & Ritchie, J. B. (1991). The meaning and measurement of destination image. Journal of tourism studies, 2 (2), 2- 12.
120. Echtner, C. M., & Ritchie, J. B. (1993). The measurement of destination image: An empirical assessment. Journal of travel research, 31 (4), 3- 13.
121. Echtner, C. M., & Ritchie, J. B. (1991). The meaning and measurement of destination image. Journal of tourism studies, 2 (2), 2- 12.
122. Ehrenberg, A. S., & Goodhardt, G. J. (1968). A comparison of American and
British repeat-buying habits. Journal of Marketing Research, 5 (1), 29- 33.
123. Fakeye, P. C., & Crompton, J. L. (1991). Image differences between prospective, first-time, and repeat visitors to the Lower Rio Grande Valley. Journal of travel research, 30 (2), 10- 16.
124. Fishbein, M., & Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: Addison- Wesley.
125. Fishbein, M., & Ajzen, I. (2005). Theory-based behavior change interventions: Comments on Hobbis and Sutton. Journal of health psychology, 10 (1), 27- 31.
126. Fornell, C. (1992). A national customer satisfaction barometer: The Swedish experience. Journal of marketing, 56 (1), 6- 21.
127. Fuchs, M., & Weiermair, K. (2004). Destination benchmarking: An indicator- system’s potential for exploring guest satisfaction. Journal of travel research, 42 (3), 212- 225.
128. Gartner, W. B. (1989). Some suggestions for research on entrepreneurial traits and characteristics. Entrepreneurship theory and practice, 14 (1), 27- 38.
129. Getty, J. M., & Thompson, K. N. (1995). The relationship between quality, satisfaction, and recommending behavior in lodging decisions. Journal of Hospitality & Leisure Marketing, 2 (3), 3- 22.
130. Gitelson, R. J., & Crompton, J. L. (1984). Insights into the repeat vacation phenomenon. Annals of tourism Research, 11 (2), 199- 217.
131. Godin, G., & Kok, G. (1996). The theory of planned behavior: a review of its applications to health-related behaviors. American journal of health promotion, 11 (2), 87- 98.
132. Gollwitzer, P. M., & Sheeran, P. (2009). Self-regulation of consumer decision making and behavior: The role of implementation intentions. Journal of Consumer Psychology, 19 (4), 593- 607.
133. Goodhardt, G. J., Ehrenberg, A. S. C., & Collins, M. A. (1987). The television audience: patterns of viewing. An update (No. Ed. 2). Gower Publishing Co. Ltd..
134. Goodrich, J. N. (1978). The relationship between preferences for and perceptions of vacation destinations: Application of a choice model. Journal of Travel research, 17 (2), 8- 13.
135. Grahn, G. L. (1969). NBD model of repeat-purchase loyalty: An empirical investigation. Journal of Marketing Research, 6 (1), 72- 78.
136. Greenwell, T. C., Fink, J. S., & Pastore, D. L. (2002). Assessing the influence of the physical sports facility on customer satisfaction within the context of the service experience. Sport Management Review, 5 (2), 129- 148.
137. Gunn, C. A. (1988). Vacationscape: Designing tourist regions. Van Nostrand Reinhold.
138. Gursoy, D., Chen, J. S., & Chi, C. G. (2014). Theoretical examination of destination loyalty formation. International Journal of Contemporary Hospitality Management.
139. Gyte, D. M., & Phelps, A. (1989). Patterns of destination repeat business: British tourists in Mallorca, Spain. Journal of Travel Research, 28 (1), 24- 28.
140. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis 6th Edition.
141. Han, H., & Ryu, K. (2009). The roles of the physical environment, price perception, and customer satisfaction in determining customer loyalty in the restaurant industry. Journal of hospitality & tourism research, 33 (4), 487- 510.
142. Hasan, M. K., Abdullah, S. K., Lew, T. Y., & Islam, M. F. (2019). The antecedents of tourist attitudes to revisit and revisit intentions for coastal tourism. International Journal of Culture, Tourism and Hospitality Research.
143. Hovland, C. I., Harvey, O. J., & Sherif, M. (1957). Assimilation and contrast effects in reactions to communication and attitude change. The Journal of Abnormal and Social Psychology, 55 (2), 244.
144. Hosany, S., Prayag, G., Deesilatham, S., Cauševic, S., & Odeh, K. (2015).
Measuring tourists’ emotional experiences: Further validation of the
destination emotion scale. Journal of Travel Research, 54 (4), 482- 495.
145. Hrubes, D., Ajzen, I., & Daigle, J. (2001). Predicting hunting intentions and behavior: An application of the theory of planned behavior. Leisure Sciences, 23 (3), 165- 178.
146. Hsu, C. H., & Huang, S. (2012). An extension of the theory of planned behavior model for tourists. Journal of Hospitality & Tourism Research, 36 (3), 390- 417.
147. Hu, B. (2003). The impact of destination involvement on travelers' revisit intentions. Purdue University.
148. Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural equation modeling: a multidisciplinary journal, 6 (1), 1- 55.
149. Huang, S., & Hsu, C. H. C. (2009). Effects of Travel Motivation, Past Experience, Perceived Constraint, and Attitude on Revisit Intention. Journal of Travel Research, 48 (1), 29- 44.
150. Huang, Y. C. (2009). Examining the antecedents of behavioral intentions in a tourism context. Texas A&M University.
151. Hunt, J. D. (1975). Image as a factor in tourism development. Journal of travel research, 13 (3), 1- 7.
152. Janchai, N., Baxter, G., & Srisaeng, P. (2020). The Effects of Destination Image on Tourist Satisfaction: The Case of Don-Wai Floating Market in Nakhon Pathom, Thailand. Academica Turistica, 13 (2), 139- 151.
153. Jeong, Y., Yu, A., & Kim, S. K. (2020). The antecedents of tourists’ behavioral intentions at sporting events: The case of South Korea. Sustainability, 12 (1), 333.
154. Johnson, P., & Ashworth, J. (1990). Modelling tourism demand: A summary review. Leisure studies, 9 (2), 145- 161.
155. Joppe, M., Martin, D. W., & Waalen, J. (2001). Toronto’s image as a destination: a comparative importance-satisfaction analysis by origin of
visitor. Journal of travel research, 39 (3), 252- 260.
156. Kaplanidou, K. (2006). Affective event and destination image: Their influence on Olympic travelers' behavioral intentions. Event Management, 10 (2-3), 159- 173.
157. Khawaldeh, K., Al Muala, A. M., & Al Ziadat, M. T. (2014). Antecedents and mediator of turnover of turnover intention amongst employees in private communications sector in Jordan: A structural equation modeling (SEM) approach. J. Mgmt. & Sustainability, 4, 135.
158. Khuong, M. N., & Ha, H. T. T. (2014). The influences of push and pull factors on the international leisure tourists' return intention to Ho Chi Minh City, Vietnam--a mediation analysis of destination satisfaction. International Journal of Trade, Economics and Finance, 5 (6), 490.
159. Kim, S.-H., Holland, S. and Han, H.S. (2013), “A structural model for examining how destination image, perceived value, and service quality affect destination loyalty: a case study of Orlando”, International JournalofTourismResearch,Vol.15 No.4, pp.313- 328.
160. Kotler, P., & McDougall, G. H. (1984). Marketing essentials (Vol. 556). Englewood Cliffs, NJ: Prentice-Hall.
161. Kotler, P., Haider, D., & Rein, I. (1993). There's no place like our place! The marketing of cities, regions, and nations. The Futurist, 27 (6), 14.
162. Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of travel research, 38 (3), 260- 269.
163. Kozak, M. (2001). Repeaters' behavior at two distinct destinations. Annals of tourism research, 28 (3), 784- 807.
164. L. T. H. Quyen, “Measuring Hue destination image for Thai Lan tourists,” Hue University Science Journal, vol. 126, pp.261- 271, 2017.
165. Ladhari, R., Brun, I., & Morales, M. (2008). Determinants of dining satisfaction and post-dining behavioral intentions. International Journal of
Hospitality Management, 27 (4), 563- 573.
166. Lam, T., & Hsu, C. H. (2004). Theory of planned behavior: Potential travelers from China. Journal of hospitality & tourism research, 28 (4), 463- 482.
167. Lam, T., & Hsu, C. H. (2006). Predicting behavioral intention of choosing a travel destination. Tourism management, 27 (4), 589- 599.
168. Lau, A. L., & McKercher, B. (2004). Exploration versus acquisition: A comparison of first-time and repeat visitors. Journal of travel research, 42 (3), 279- 285.
169. Lavidge, R. J., & Steiner, G. A. (1961). A model for predictive measurements of advertising effectiveness. Journal of marketing, 25 (6), 59- 62.
170. Lee, M. J. (2005). Effects of attitude and destination image on association members’ meeting participation intentions: development of meeting participation model (Doctoral dissertation, Kansas State University).
171. Lee, W., Sung, H., Suh, E., & Zhao, J. (2017). The effects of festival attendees’ experiential values and satisfaction on re-visit intention to the destination: The case of a food and wine festival. International Journal of Contemporary Hospitality Management.
172. Levav, J., Reinholtz, N., & Lin, C. (2012). The effect of ordering decisions by choice-set size on consumer search. Journal of Consumer Research, 39 (3), 585- 599.
173. Leiper, N. (1979). The framework of tourism: Towards a definition of tourism, tourist, and the tourist industry. Annals of tourism research, 6 (4), 390- 407.
174. Lin, C. H., Morais, D. B., Kerstetter, D. L., & Hou, J. S. (2007). Examining the role of cognitive and affective image in predicting choice across natural, developed, and theme-park destinations. Journal of Travel Research, 46 (2), 183- 194.
175. Lo, A. S. Y. (2007). A study on the impact of a bundle of determinants on the shopping and visiting intentions of tourists: An extension of the theory of reasoned action. Oklahoma State University.