2.27 Kiểm định Mann-Whitney& Kruskal-Wallis sự khác biệt trong đánh giá của các đối tượng khách hàng khác nhau về nhân tố 1(Sự hữu ích) và 3 (Giảm rủi ro)
Ranks
N | Mean Rank | Sum of Ranks | ||
REGR factor score | 1 nu | 74 | 70.01 | 5181.00 |
for analysis 2 | nam | 66 | 71.05 | 4689.00 |
Total | 140 | |||
REGR factor score | 3 nu | 74 | 72.73 | 5382.00 |
for analysis 2 | nam | 66 | 68.00 | 4488.00 |
Total | 140 |
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Test Statisticsa
REGR factor score 1 for analysis 2 | REGR factor score 3 for analysis 2 | |
Mann-Whitney U | 2406.000 | 2277.000 |
Wilcoxon W | 5181.000 | 4488.000 |
Z | -.150 | -.689 |
Asymp. Sig. (2- tailed) | .881 | .491 |
a. Grouping Variable: gioi tinh
Ranks
N | Mean Rank | ||
REGR factor score | 1 duoi cap 3 | 6 | 75.17 |
for analysis 3 | cap 3 | 28 | 59.04 |
trung cap, cao dang | 35 | 77.86 | |
dai hoc, tren dai hoc | 71 | 71.00 | |
Total | 140 |
3 duoi cap 3 | 6 | 73.83 | |
for analysis 3 | cap 3 | 28 | 79.29 |
trung cap, cao dang | 35 | 81.80 | |
dai hoc, tren dai hoc | 71 | 61.18 | |
Total | 140 |
Test Statisticsa,b
REGR factor score 1 for analysis 3 | REGR factor score 3 for analysis 3 | |
Chi- Square | 3.479 | 7.818 |
df | 3 | 3 |
Asymp. Sig. | .323 | .050 |
a. Kruskal Wallis Test
b. Grouping Variable: trinh do hoc van
2.28 Kiểm định Kruskal-Wallisc sự khác biệt trong đánh giá về yếu tố Giảm rủi ro của các nhóm khách hàng phân theo trình độ học vấn
Ranks
N | Mean Rank | ||
an toan khi chuyen | duoi cap 3 | 6 | 59.42 |
khoan | cap 3 | 28 | 83.50 |
trung cap, cao dang | 35 | 78.00 | |
dai hoc, tren dai hoc | 71 | 62.61 | |
Total | 140 | ||
dam bao bi mat ve cac duoi cap 3 | 6 | 72.83 | |
thong tin giao dich | cap 3 | 28 | 77.04 |
trung cap, cao dang dai hoc, tren dai hoc Total | 35 71 140 | 81.19 62.46 | |
cho toi cam giac an | duoi cap 3 | 6 | 73.92 |
toan hon so voi cac dich vu khac | cap 3 trung cap, cao dang | 28 35 | 76.98 75.91 |
dai hoc, tren dai hoc | 71 | 64.99 | |
Total | 140 |
Test Statisticsa,b
an toan khi chuyen khoan | dam bao bi mat ve cac thong tin giao dich | cho toi cam giac an toan hon so voi cac dich vu khac | |
Chi- Square | 9.533 | 6.750 | 3.069 |
df | 3 | 3 | 3 |
Asymp. Sig. | .023 | .080 | .381 |
a. Kruskal Wallis Test
b. Grouping Variable: trinh do hoc van
2.29 Kiểm định Independent Sample T-test và One Way Anova sự khác biệt
trong đánh giá của khách hàng về các nhân tố
Group Statistics
N | Mean | Std. Deviation | Std. Error Mean | |
REGR factor nu score 2 for nam analysis 3 | 74 66 | -4.2175926E-2 .0472882 | 1.00076914 1.00466943 | .11633705 .12366626 |
nu | 74 | .0551031 | .91908130 | .10684103 | |
score 4 for analysis 3 | nam | 66 | -6.1782208E-2 | 1.08740710 | .13385056 |
REGR factor | nu | 74 | -1.1759718E-2 | 1.00250707 | .11653908 |
score 5 for analysis 3 | nam | 66 | .0131851 | 1.00469514 | .12366942 |
REGR factor | nu | 74 | -3.1676169E-2 | 1.02407037 | .11904576 |
score 6 for analysis 3 | nam | 66 | .0355157 | .97889993 | .12049425 |
REGR factor | nu | 74 | -1.3802048E-3 | .94344596 | .10967337 |
score 7 for analysis 3 | nam | 66 | .0015475 | 1.06715373 | .13135754 |
Independent Samples Test
Levene's Test for Equality of Variances | t-test for Equality of Means | ||||||
F | Sig. | t | df | Sig. (2- tailed) | Mean Difference | ||
REGR factor | Equal | ||||||
score 2 for | variances | .388 | .535 | -.527 | 138 | .599 | -.08946409 |
analysis 3 | assumed | ||||||
Equal | |||||||
variances | -.527 | 136.067 | .599 | -.08946409 | |||
not assumed | |||||||
REGR factor | Equal | ||||||
score 4 for | variances | .971 | .326 | .689 | 138 | .492 | .11688526 |
analysis 3 | assumed | ||||||
Equal | |||||||
variances | .682 | 127.962 | .496 | .11688526 | |||
not assumed | |||||||
REGR factor | Equal | ||||||
score 5 for | variances | .335 | .564 | -.147 | 138 | .883 | -.02494486 |
analysis 3 | assumed | ||||||
Equal | |||||||
variances | -.147 | 136.121 | .884 | -.02494486 | |||
not assumed |
.047 | .828 | -.396 -.397 | 138 137.324 | .693 .692 | -.06719187 -.06719187 | |
REGR factor Equal score 7 for variances analysis 3 assumed | .669 | .415 | -.017 | 138 | .986 | -.00292771 |
Độ tuổi
Test of Homogeneity of Variances
Levene Statistic | df1 | df2 | Sig. | ||
REGR factor score for analysis 3 | 2 | .178 | 3 | 136 | .911 |
REGR factor score for analysis 3 | 4 | .937 | 3 | 136 | .425 |
REGR factor score for analysis 3 | 5 | .766 | 3 | 136 | .515 |
REGR factor score for analysis 3 | 6 | 1.882 | 3 | 136 | .135 |
REGR factor score for analysis 3 | 7 | .817 | 3 | 136 | .486 |
ANOVA
Sum of Squares | df | Mean Square | F | Sig. | ||
REGR factor score 2 for analysis 3 | Between Groups Within Groups Total | 3.257 | 3 | 1.086 | 1.088 | .357 |
135.743 | 136 | .998 | ||||
139.000 | 139 | |||||
REGR factor | Between Groups | 4.117 | 3 | 1.372 | 1.384 | .250 |
score 4 | Within Groups | 134.883 | 136 | .992 |
139.000 | 139 | ||||
REGR Between factor Groups score 5 Within Groups for analysis Total 3 | 1.290 | 3 | .430 | .425 | .736 |
137.710 | 136 | 1.013 | |||
139.000 | 139 | ||||
REGR Between factor Groups score 6 Within Groups for analysis Total 3 | 4.412 | 3 | 1.471 | 1.486 | .221 |
134.588 | 136 | .990 | |||
139.000 | 139 | ||||
REGR Between factor Groups score 7 Within Groups for analysis Total 3 | 1.051 | 3 | .350 | .345 | .793 |
137.949 | 136 | 1.014 | |||
139.000 | 139 |
Nghề nghiệp
Test of Homogeneity of Variances
Levene Statistic | df1 | df2 | Sig. | ||
REGR factor score for analysis 3 | 2 | 1.670 | 4 | 135 | .161 |
REGR factor score for analysis 3 | 4 | 3.446 | 4 | 135 | .010 |
REGR factor score for analysis 3 | 5 | 1.650 | 4 | 135 | .165 |
REGR factor score for analysis 3 | 6 | 1.540 | 4 | 135 | .194 |
REGR factor score for analysis 3 | 7 | 2.576 | 4 | 135 | .040 |
ANOVA
Sum of Squares | df | Mean Square | F | Sig. | ||
REGR factor score 2 for | Between Groups | 1.740 | 4 | .435 | .428 | .788 |
analysis 3 | Within Groups | 137.260 | 135 | 1.017 | ||
Total | 139.000 | 139 | ||||
REGR factor score 4 for | Between Groups | 7.975 | 4 | 1.994 | 2.054 | .090 |
analysis 3 | Within Groups | 131.025 | 135 | .971 | ||
Total | 139.000 | 139 | ||||
REGR factor score 5 for | Between Groups | 13.487 | 4 | 3.372 | 3.627 | .008 |
analysis 3 | Within Groups | 125.513 | 135 | .930 | ||
Total | 139.000 | 139 | ||||
REGR factor score 6 for | Between Groups | 16.652 | 4 | 4.163 | 4.593 | .002 |
analysis 3 | Within Groups | 122.348 | 135 | .906 | ||
Total | 139.000 | 139 | ||||
REGR factor score 7 for | Between Groups | 3.928 | 4 | .982 | .982 | .420 |
analysis 3 | Within Groups | 135.072 | 135 | 1.001 | ||
Total | 139.000 | 139 |
Trình độ học vấn
Test of Homogeneity of Variances
Levene Statistic | df1 | df2 | Sig. | ||
REGR factor score analysis 3 | 2 for | .850 | 3 | 136 | .469 |
REGR factor score analysis 3 | 4 for | .299 | 3 | 136 | .826 |
REGR factor score analysis 3 | 5 for | 2.608 | 3 | 136 | .054 |
REGR factor score analysis 3 | 6 for | 2.859 | 3 | 136 | .039 |
REGR factor score analysis 3 | 7 for | 1.134 | 3 | 136 | .338 |
ANOVA
Sum of Squares | df | Mean Square | F | Sig. | |
REGR factor Between Groups | 2.533 | 3 | .844 | .841 | .474 |
score 2 for Within Groups analysis 3 Total | 136.467 139.000 | 136 139 | 1.003 | ||
REGR factor Between Groups | 2.156 | 3 | .719 | .714 | .545 |
score 4 for Within Groups analysis 3 Total | 136.844 139.000 | 136 139 | 1.006 | ||
REGR factor Between Groups | 3.540 | 3 | 1.180 | 1.185 | .318 |
score 5 for Within Groups analysis 3 Total | 135.460 139.000 | 136 139 | .996 | ||
REGR factor Between Groups | 4.380 | 3 | 1.460 | 1.475 | .224 |
score 6 for Within Groups analysis 3 Total | 134.620 139.000 | 136 139 | .990 | ||
REGR factor Between Groups | 4.009 | 3 | 1.336 | 1.346 | .262 |
score 7 for Within Groups analysis 3 Total | 134.991 139.000 | 136 139 | .993 |