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Kiểm Định Mann-Whitney& Kruskal-Wallis Sự Khác Biệt Trong Đánh Giá Của Các Đối Tượng Khách Hàng Khác Nhau Về Nhân Tố 1(Sự Hữu Ích) Và 3 (Giảm Rủi Ro)


2.27 Kiểm định Mann-Whitney& Kruskal-Wallis sự khác biệt trong đánh giá của các đối tượng khách hàng khác nhau về nhân tố 1(Sự hữu ích) và 3 (Giảm rủi ro)


Ranks


gioi

tinh


N

Mean

Rank

Sum of

Ranks

REGR factor score

1 nu

74

70.01

5181.00

for analysis 2

nam

66

71.05

4689.00


Total

140



REGR factor score

3 nu

74

72.73

5382.00

for analysis 2

nam

66

68.00

4488.00


Total

140



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Test Statisticsa


REGR factor score 1 for

analysis 2

REGR factor score 3 for

analysis 2

Mann-Whitney U

2406.000

2277.000

Wilcoxon W

5181.000

4488.000

Z

-.150

-.689

Asymp. Sig. (2- tailed)

.881

.491

a. Grouping Variable: gioi tinh


Ranks


trinh do hoc van


N

Mean Rank

REGR factor score

1 duoi cap 3

6

75.17

for analysis 3

cap 3

28

59.04


trung cap, cao dang

35

77.86


dai hoc, tren dai hoc

71

71.00


Total

140




REGR factor score

3 duoi cap 3

6

73.83

for analysis 3

cap 3

28

79.29


trung cap, cao dang

35

81.80


dai hoc, tren dai hoc

71

61.18


Total

140



Test Statisticsa,b


REGR factor score 1 for

analysis 3

REGR factor score 3 for

analysis 3

Chi- Square

3.479

7.818

df

3

3

Asymp. Sig.

.323

.050

a. Kruskal Wallis Test

b. Grouping Variable: trinh do hoc van


2.28 Kiểm định Kruskal-Wallisc sự khác biệt trong đánh giá về yếu tố Giảm rủi ro của các nhóm khách hàng phân theo trình độ học vấn


Ranks


trinh do hoc van


N

Mean Rank

an toan khi chuyen

duoi cap 3

6

59.42

khoan

cap 3

28

83.50

trung cap, cao dang

35

78.00

dai hoc, tren dai hoc

71

62.61

Total

140


dam bao bi mat ve cac duoi cap 3

6

72.83

thong tin giao dich

cap 3

28

77.04



trung cap, cao dang

dai hoc, tren dai hoc

Total

35


71


140

81.19


62.46

cho toi cam giac an

duoi cap 3

6

73.92

toan hon so voi cac dich vu khac

cap 3

trung cap, cao dang

28


35

76.98


75.91


dai hoc, tren dai hoc

71

64.99


Total

140



Test Statisticsa,b



an toan khi chuyen

khoan


dam bao bi mat ve cac thong tin

giao dich

cho toi cam giac an toan hon so voi cac dich vu

khac

Chi- Square

9.533

6.750

3.069

df

3

3

3

Asymp. Sig.

.023

.080

.381

a. Kruskal Wallis Test

b. Grouping Variable: trinh do hoc van


2.29 Kiểm định Independent Sample T-test và One Way Anova sự khác biệt

trong đánh giá của khách hàng về các nhân tố


Group Statistics

gioi tinh


N


Mean


Std. Deviation

Std. Error Mean

REGR factor nu

score 2 for nam analysis 3

74

66

-4.2175926E-2

.0472882

1.00076914

1.00466943

.11633705

.12366626



REGR factor

nu

74

.0551031

.91908130

.10684103

score 4 for

analysis 3

nam

66

-6.1782208E-2

1.08740710

.13385056

REGR factor

nu

74

-1.1759718E-2

1.00250707

.11653908

score 5 for

analysis 3

nam

66

.0131851

1.00469514

.12366942

REGR factor

nu

74

-3.1676169E-2

1.02407037

.11904576

score 6 for

analysis 3

nam

66

.0355157

.97889993

.12049425

REGR factor

nu

74

-1.3802048E-3

.94344596

.10967337

score 7 for

analysis 3

nam

66

.0015475

1.06715373

.13135754

Independent Samples Test



Levene's Test

for Equality of Variances


t-test for Equality of Means


F


Sig.


t


df

Sig. (2-

tailed)

Mean Difference

REGR factor

Equal







score 2 for

variances

.388

.535

-.527

138

.599

-.08946409

analysis 3

assumed








Equal








variances



-.527

136.067

.599

-.08946409


not assumed







REGR factor

Equal







score 4 for

variances

.971

.326

.689

138

.492

.11688526

analysis 3

assumed








Equal








variances



.682

127.962

.496

.11688526


not assumed







REGR factor

Equal







score 5 for

variances

.335

.564

-.147

138

.883

-.02494486

analysis 3

assumed








Equal








variances



-.147

136.121

.884

-.02494486


not assumed









REGR factor Equal score 6 for variances analysis 3 assumed

Equal variances not assumed


.047


.828


-.396


-.397


138


137.324


.693


.692


-.06719187


-.06719187

REGR factor Equal score 7 for variances analysis 3 assumed


.669


.415


-.017


138


.986


-.00292771


Độ tuổi


Test of Homogeneity of Variances


Levene Statistic


df1


df2


Sig.

REGR factor score for analysis 3

2

.178

3

136

.911

REGR factor score for analysis 3

4

.937

3

136

.425

REGR factor score for analysis 3

5

.766

3

136

.515

REGR factor score for analysis 3

6

1.882

3

136

.135

REGR factor score for analysis 3

7

.817

3

136

.486


ANOVA


Sum of Squares


df


Mean Square


F


Sig.

REGR

factor score 2 for analysis

3

Between Groups

Within Groups Total

3.257

3

1.086

1.088

.357

135.743

136

.998



139.000

139




REGR

factor

Between Groups

4.117

3

1.372

1.384

.250

score 4

Within Groups

134.883

136

.992




for analysis Total 3

139.000

139




REGR Between

factor Groups

score 5 Within Groups for analysis Total

3

1.290

3

.430

.425

.736

137.710

136

1.013



139.000

139




REGR Between

factor Groups

score 6 Within Groups for analysis Total

3

4.412

3

1.471

1.486

.221

134.588

136

.990



139.000

139




REGR Between

factor Groups

score 7 Within Groups for analysis Total

3

1.051

3

.350

.345

.793

137.949

136

1.014



139.000

139





Nghề nghiệp


Test of Homogeneity of Variances


Levene Statistic


df1


df2


Sig.

REGR factor score for analysis 3

2

1.670

4

135

.161

REGR factor score for analysis 3

4

3.446

4

135

.010

REGR factor score for analysis 3

5

1.650

4

135

.165

REGR factor score for analysis 3

6

1.540

4

135

.194

REGR factor score for analysis 3

7

2.576

4

135

.040


ANOVA



Sum of

Squares


df

Mean

Square


F


Sig.

REGR factor score 2 for

Between Groups

1.740

4

.435

.428

.788

analysis 3

Within Groups


137.260


135


1.017




Total

139.000

139




REGR factor score 4 for

Between Groups

7.975

4

1.994

2.054

.090

analysis 3

Within Groups

131.025

135

.971




Total

139.000

139




REGR factor score 5 for

Between Groups

13.487

4

3.372

3.627

.008

analysis 3

Within Groups

125.513

135

.930




Total

139.000

139




REGR factor score 6 for

Between Groups

16.652

4

4.163

4.593

.002

analysis 3

Within Groups

122.348

135

.906




Total

139.000

139




REGR factor score 7 for

Between Groups

3.928

4

.982

.982

.420

analysis 3

Within Groups

135.072

135

1.001




Total

139.000

139





Trình độ học vấn

Test of Homogeneity of Variances



Levene Statistic


df1


df2


Sig.

REGR factor score analysis 3

2 for

.850

3

136

.469

REGR factor score analysis 3

4 for

.299

3

136

.826

REGR factor score analysis 3

5 for

2.608

3

136

.054

REGR factor score analysis 3

6 for

2.859

3

136

.039

REGR factor score analysis 3

7 for

1.134

3

136

.338


ANOVA


Sum of Squares


df


Mean Square


F


Sig.

REGR factor Between Groups

2.533

3

.844

.841

.474

score 2 for Within Groups analysis 3

Total

136.467

139.000

136

139

1.003



REGR factor Between Groups

2.156

3

.719

.714

.545

score 4 for Within Groups analysis 3 Total

136.844

139.000

136

139

1.006



REGR factor Between Groups

3.540

3

1.180

1.185

.318

score 5 for Within Groups analysis 3 Total

135.460

139.000

136

139

.996



REGR factor Between Groups

4.380

3

1.460

1.475

.224

score 6 for Within Groups analysis 3 Total

134.620

139.000

136

139

.990



REGR factor Between Groups

4.009

3

1.336

1.346

.262

score 7 for Within Groups analysis 3 Total

134.991

139.000

136

139

.993



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