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Các yếu tố ảnh hưởng đến ý định sử dụng dịch vụ Ngân hàng điện tử của khách hàng tại TP.HCM - 14



Communalities


Initial

Extraction

PE1

1.000

.755

PE2

1.000

.776

PE3

1.000

.743

PE4

1.000

.799

PE5

1.000

.718

EE1

1.000

.773

EE2

1.000

.716

EE3

1.000

.682

EE4

1.000

.547

FC1

1.000

.513

FC2

1.000

.721

FC3

1.000

.659

FC4

1.000

.709

SI1

1.000

.758

SI2

1.000

.809

SI3

1.000

.795

PR1

1.000

.790

PR2

1.000

.849

PR3

1.000

.747

PR4

1.000

.753

PR5

1.000

.549

FC5

1.000

.576

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Các yếu tố ảnh hưởng đến ý định sử dụng dịch vụ Ngân hàng điện tử của khách hàng tại TP.HCM - 14

Extraction Method: Principal Component Analysis.

Total Variance Explained


Comp onent


Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings


Total

% of Variance

Cumulative

%


Total

% of Variance

Cumulative

%


Total

% of Variance

Cumulative

%

1

6.972

31.692

31.692

6.972

31.692

31.692

3.891

17.688

17.688

2

3.867

17.577

49.269

3.867

17.577

49.269

3.685

16.750

34.438

3

2.006

9.119

58.388

2.006

9.119

58.388

2.923

13.288

47.725

4

1.592

7.236

65.624

1.592

7.236

65.624

2.870

13.046

60.771

5

1.299

5.903

71.527

1.299

5.903

71.527

2.366

10.756

71.527

6

.748

3.398

74.926







7

.668

3.037

77.963







8

.649

2.948

80.911







9

.540

2.453

83.364







10

.505

2.295

85.659







11

.427

1.941

87.600







12

.388

1.762

89.361







13

.349

1.584

90.946







14

.323

1.469

92.414







15

.311

1.413

93.827







16

.272

1.237

95.064







17

.249

1.130

96.194







18

.205

.931

97.125







19

.197

.894

98.020







20

.171

.777

98.797







21

.165

.750

99.546







22

.100

.454

100.000







Extraction Method: Principal Component Analysis.



Component Matrixa


Component

1

2

3

4

5

PE4

.740





PE3

.732



PE2

.710



PE5

.704



PE1

.693



EE1

.684



EE2

.680



EE4

.630



FC2

.602



EE3

.597



FC5

.593



FC3

.568



FC1

.548



PR2


.854


PR1


.829


PR4


.790


PR3


.772


PR5


.705


FC4




SI2

.554


.678

SI1

.564


.640

SI3

.575


.632

Extraction Method: Principal Component Analysis.

a. 5 components extracted.



Component

1

2

3

4

5

PE4

.842





PE2

.832





PE1

.828





PE3

.802





PE5

.800





PR2


.918




PR1


.882




PR3


.862




PR4


.854




PR5


.705




FC4



.810



FC2



.804



FC3



.761



FC1



.645



EE1




.816


EE2




.773


EE3




.755


EE4




.630


FC5



.521

.537


SI2





.853

SI3





.827

SI1





.817

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 6 iterations.


Compon ent


1


2


3


4


5

1

.614

.174

.452

.504

.366

2

.190

.907

-.301

-.162

-.155

3

-.702

.372

.558

.239

-.018

4

-.213

.091

-.184

-.272

.916

5

.221

.007

.599

-.767

-.056

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.


Phân tích lần 2


Factor Analysis


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.838

Bartlett's Test of Sphericity

Approx. Chi-Square

3.525E3


df

210


Sig.

.000



Communalities


Initial

Extraction

PE1

1.000

.755

PE2

1.000

.775

PE3

1.000

.744

PE4

1.000

.799

PE5

1.000

.717

EE1

1.000

.768

EE2

1.000

.718

EE3

1.000

.697

EE4

1.000

.568

FC1

1.000

.497

FC2

1.000

.739

FC3

1.000

.676

FC4

1.000

.738

SI1

1.000

.762

SI2

1.000

.811

SI3

1.000

.790

PR1

1.000

.790

PR2

1.000

.849

PR3

1.000

.747

PR4

1.000

.753

PR5

1.000

.550

Extraction Method: Principal Component Analysis.



Total Variance Explained


Comp onent


Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings


Total

% of Variance

Cumulative

%


Total

% of Variance

Cumulative

%


Total

% of Variance

Cumulative

%

1

6.659

31.708

31.708

6.659

31.708

31.708

3.885

18.500

18.500

2

3.827

18.225

49.933

3.827

18.225

49.933

3.684

17.543

36.042

3

1.926

9.172

59.104

1.926

9.172

59.104

2.686

12.789

48.832

4

1.538

7.323

66.427

1.538

7.323

66.427

2.629

12.518

61.350

5

1.294

6.162

72.589

1.294

6.162

72.589

2.360

11.239

72.589

6

.680

3.236

75.825







7

.666

3.172

78.997







8

.648

3.088

82.085







9

.537

2.559

84.644







10

.461

2.196

86.840







11

.395

1.879

88.719







12

.349

1.662

90.380







13

.325

1.550

91.930







14

.313

1.489

93.420







15

.278

1.322

94.741







16

.258

1.227

95.968







17

.208

.991

96.960







18

.197

.940

97.900







19

.175

.835

98.735







20

.166

.789

99.524







21

.100

.476

100.000







Extraction Method: Principal Component Analysis.



Component Matrixa


Component

1

2

3

4

5

PE4

.762



.518



PE3

.748



PE2

.733



PE5

.721



PE1

.706



EE2

.668



EE1

.664



EE4

.629



FC2

.583



EE3

.574



FC3

.550



FC1

.525



PR2


.854


PR1


.829


PR4


.787


PR3


.772


PR5


.698


FC4




SI2

.564


.677

SI1

.567


.610

SI3

.580


.585

Extraction Method: Principal Component Analysis.

a. 5 components extracted.

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