Nghiên cứu chất lượng CTDL nội địa của các công ty lữ hành tại tỉnh Đồng Tháp - 20

X7


DVPT1


Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Khong dong y

71

22,8

22,8

22,8


Binh thuong

94

30,2

30,2

53,1


Dong y

119

38,3

38,3

91,3


Hoan toan dong y

27

8,7

8,7

100,0


Total

311

100,0

100,0


DVPT2


Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Khong dong y

21

6,8

6,8

6,8


Binh thuong

141

45,3

45,3

52,1


Dong y

129

41,5

41,5

93,6


Hoan toan dong y

20

6,4

6,4

100,0


Total

311

100,0

100,0


DVPT3


Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Khong dong y

68

21,9

21,9

21,9


Binh thuong

90

28,9

28,9

50,8


Dong y

133

42,8

42,8

93,6


Hoan toan dong y

20

6,4

6,4

100,0


Total

311

100,0

100,0


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Nghiên cứu chất lượng CTDL nội địa của các công ty lữ hành tại tỉnh Đồng Tháp - 20

X8

DVLT1



Frequency


Percent


Valid Percent

Cumulative Percent

Valid

Hoan toan khong dong y

5

1,6

1,6

1,6


Khong dong y

29

9,3

9,3

10,9


Binh thuong

100

32,2

32,2

43,1


Dong y

154

49,5

49,5

92,6


Hoan toan dong y

23

7,4

7,4

100,0


Total

311

100,0

100,0


DVLT2



Frequency


Percent


Valid Percent

Cumulative Percent

Valid

Khong dong y

19

6,1

6,1

6,1


Binh thuong

90

28,9

28,9

35,0


Dong y

173

55,6

55,6

90,7


Hoan toan dong y

29

9,3

9,3

100,0


Total

311

100,0

100,0


DVLT3



Frequency


Percent


Valid Percent

Cumulative Percent

Valid

Khong dong y

51

16,4

16,4

16,4


Binh thuong

98

31,5

31,5

47,9


Dong y

135

43,4

43,4

91,3


Hoan toan dong y

27

8,7

8,7

100,0


Total

311

100,0

100,0


X9

DVAU2


Frequenc y


Percent

Valid Percent

Cumulative Percent

Valid

Khong dong y

18

5,8

5,8

5,8


Binh thuong

78

25,1

25,1

30,9


Dong y

176

56,6

56,6

87,5


Hoan toan dong y

39

12,5

12,5

100,0


Total

311

100,0

100,0



DVAU3


Frequenc y


Percent

Valid Percent

Cumulative Percent

Valid

Khong dong y

36

11,6

11,6

11,6

Binh thuong

89

28,6

28,6

40,2

Dong y

155

49,8

49,8

90,0



Hoan toan dong y

31

10,0

10,0

100,0

Total

311

100,0

100,0

7. Phân tích IPA – sử dụng kiểm định Paired Sample t-test

Paired Samples Statistics



Mean


N

Std.

Deviation

Std. Error Mean

Pair 1

TKCT2p1

3,5659

311

,74574

,04229


TKCT2p2

4,3312

311

,87046

,04936

Pair 2

TKCT3p1

3,5852

311

,84145

,04771


TKCT3p2

3,9839

311

1,00470

,05697

Pair 3

TKCT4p1

3,5305

311

,72169

,04092


TKCT4p2

3,8939

311

,98619

,05592

Pair 4

TKCT5p1

3,6720

311

0,70607

0,4004


TKCT5p2

3,9228

311

0.99377

0,5635

Pair 5

TKCT6p1

3,6045

311

,81191

,04604


TKCT6p2

3,9871

311

,99344

,05633

Pair 6

TKCT7p1

3,6945

311

,70478

,03996


TKCT7p2

4,0225

311

,98184

,05567

Pair 7

TKCT8p1

3,6688

311

,93823

,05320


TKCT8p2

4,0161

311

1,08497

,06152

Pair 8

CSHT1p1

3,5466

311

,82124

,04657


CSHT1p2

4,3183

311

,67079

,03804

Pair 9

CSHT2p1

3,1768

311

,91100

,05166


CSHT2p2

4,0418

311

,80011

,04537

Pair 10

HDV1p1

3,7685

311

,70329

,03988


HDV1p2

3,9260

311

1,03690

,05880

Pair 11

HDV2p1

3,7106

311

,70928

,04022


HDV2p2

4,2251

311

1,05072

,05958

Pair 12

HDV3p1

3,7010

311

,81357

,04613


HDV3p2

4,2765

311

1,05680

,05993

Pair 13

HDV4p1

3,7363

311

,69649

,03949


HDV4p2

4,1865

311

1,07040

,06070

Pair 14

HDV5p1

3,8135

311

,75174

,04263


HDV5p2

4,3794

311

1,06139

,06019

Pair 15

HDV6p1

3,6817

311

,81416

,04617


HDV6p2

4,3280

311

1,07245

,06081

3,8489

311

,73154

,04148

4,3023

311

1,08596

,06158

3,3859

311

,84567

,04795

4,2572

311

,89699

,05086

3,5852

311

,78595

,04457

4,2379

311

,92700

,05257

3,4791

311

,89011

,05047

4,4277

311

,95398

,05410

3,2412

311

,93483

,05301

4,1543

311

,88462

,05016

3,3408

311

,92260

,05232

4,1672

311

,83725

,04748

3,3987

311

,82806

,04695

3,9196

311

,83278

,04722

3,5595

311

,77595

,04400

4,3987

311

,86240

,04890

3,4084

311

,88562

,05022

3,9003

311

,86493

,04905

3,2347

311

,89418

,05070

4,2154

311

,73740

,04181

3,3151

311

,88558

,05022

3,8907

311

,86934

,04930

3,5113

311

,73553

,04171

3,8714

311

,89956

,05101

3,3955

311

,88783

,05034

4,1093

311

,95762

,05430

3,3441

311

,99058

,05617

4,1125

311

,84826

,04810

3,3280

311

,92378

,05238

3,9132

311

,84749

,04806

3,4759

311

,71745

,04068

4,1383

311

,77263

,04381

3,3453

307

,88820

,05069

4,0423

307

,94359

,05385

3,5177

311

,82629

,04685

4,1672

311

,92161

,05226

3,6817

311

,72620

,04118

Pair 16 HDV7p1

HDV7p2

Pair 17 DVVC3p1

DVVC3p2

Pair 18 DVVC4p1

DVVC4p2

Pair 19 DVVC5p1

DVVC5p2

Pair 20 DVVC6p1

DVVC6p2

Pair 21 DVLT8p1

DVLT8p2

Pair 22 DVAU5p1

DVAU5p2

Pair 23 DVAU6p1

DVAU6p2

Pair 24 DVAU7p1

DVAU7p2

Pair 25 DVAU8p1

DVAU8p2

Pair 26 DVLT4p1

DVLT4p2

Pair 27 DVLT5p1

DVLT5p2

Pair 28 DVLT6p1

DVLT6p2

Pair 29 DVLT7p1

DVLT7p2

Pair 30 DVPT1p1

DVPT1p2

Pair 31 DVPT2p1

DVPT2p2

Pair 32 DVPT3p1

DVPT3p2

Pair 33 DVLT1p1

DVLT1p2

Pair 34 DVLT2p1

DVLT2p2

4,4051

311

,92099

,05222

Pair 35

DVLT3p1

3,4437

311

,86652

,04914


DVLT3p2

3,9035

311

,80544

,04567

Pair 36

DVAU2p1

3,7588

311

,74252

,04210


DVAU2p2

4,0514

311

,82144

,04658

Pair 37

DVAU3p1

3,5820

311

,82239

,04663


DVAU3p2

4,0997

311

,86865

,04926



Paired Samples Test


Paired Differences


t


df


Sig. (2-

tailed)


Mean

Std. Deviatio n

Std. Error Mean

95% Confidence Interval of the

Difference

Lower

Upper

Pair 1

TKCT2p1 - TKCT2p2

-,76527

1,13004

,06408

-,89136

-,63919

- 11,943

310

,000

Pair 2

TKCT3p1 - TKCT3p2

-,39871

1,25024

,07089

-,53821

-,25922

-5,624

310

,000

Pair 3

TKCT4p1 - TKCT4p2

-,36334

1,15276

,06537

-,49196

-,23473

-5,559

310

,000

Pair 4

TKCT5p1 - TKCT5p2

-0,25080

1,18925

0,06744

-0,38349

-0,11811

-3,719

310

0,000

Pair 5

TKCT6p1 - TKCT6p2

-,38264

1,32892

,07536

-,53091

-,23436

-5,078

310

,000

Pair 6

TKCT7p1 - TKCT7p2

-,32797

1,18668

,06729

-,46038

-,19557

-4,874

310

,000

Pair 7

TKCT8p1 - TKCT8p2

-,34727

1,41250

,08010

-,50487

-,18967

-4,336

310

,000

Pair 8

CSHT1p1 - CSHT1p2

-,77170

1,08775

,06168

-,89307

-,65034

- 12,511

310

0,000

Pair 9

CSHT2p1 - CSHT2p2

-,86495

1,22912

,06970

-1,00209

-,72781

- 12,410

310

0,000

Pair 10

HDV1p1 - HDV1p2

-,15756

1,23821

,07021

-,29571

-,01940

-2,244

310

,026

Pair 11

HDV2p1 - HDV2p2

-,51447

1,24393

,07054

-,65326

-,37568

-7,294

310

,000

Pair 12

HDV3p1- HDV3p2

-,57556

1,29013

,07316

-,71951

-,43162

-7,868

310

,000

Pair 13

HDV4p1- HDV4p2

-,45016

1,25335

,07107

-,59000

-,31032

-6,334

310

,000

Pair 14

HDV5p1 - HDV5p2

-,56592

1,24486

,07059

-,70481

-,42702

-8,017

310

,000

Pair 15

HDV6p1 - HDV6p2

-,64630

1,34295

,07615

-,79614

-,49646

-8,487

310

,000

Pair 16

HDV7p1- HDV7p2

-,45338

1,32114

,07491

-,60078

-,30597

-6,052

310

,000

Pair 17

DVVC3p1 - DVVC3p2

-,87138

1,25320

,07106

-1,01121

-,73156

- 12,262

310

,000

Pair 18

DVVC4p1 - DVVC4p2

-,65273

1,19744

,06790

-,78634

-,51913

-9,613

310

,000

Pair 19

DVVC5p1- DVVC5p2

-,94855

1,28663

,07296

-1,09211

-,80500

- 13,001

310

,000

Pair 20

DVVC6p1 - DVVC6p2

-,91318

1,26829

,07192

-1,05469

-,77167

- 12,698

310

,000

Pair 21

DVLT8p1- DVLT8p2

-,82637

1,28091

,07263

-,96928

-,68345

- 11,377

310

,000

Pair 22

DVAU5p1- DVAU5p2

-,52090

1,12682

,06390

-,64663

-,39518

-8,152

310

,000

DVAU6p1- DVAU6p2

-,83923

1,17496

,06663

-,97032

-,70813

-

12,596

310

,000

Pair 24

DVAU7p1- DVAU7p2

-,49196

1,23879

,07025

-,63018

-,35374

-7,003

310

,000

Pair 25

DVAU8p1 - DVAU8p2

-,98071

1,11859

,06343

-1,10551

-,85590

- 15,461

310

,000

Pair 26

DVLT4p1 - DVLT4p2

-,57556

1,19133

,06755

-,70849

-,44264

-8,520

310

,000

Pair 27

DVLT5p1- DVLT5p2

-,36013

1,19091

,06753

-,49300

-,22725

-5,333

310

,000

Pair 28

DVLT6p1- DVLT6p2

-,71383

1,28205

,07270

-,85687

-,57078

-9,819

310

,000

Pair 29

DVLT7p1- DVLT7p2

-,76849

1,25381

,07110

-,90838

-,62860

- 10,809

310

,000

Pair 30

DVPT1p1- DVPT1p2

-,58521

1,25144

,07096

-,72484

-,44558

-8,247

310

,000

Pair 31

DVPT2p1- DVPT2p2

-,66238

1,08591

,06158

-,78354

-,54122

- 10,757

310

,000

Pair 32

DVPT3p1- DVPT3p2

-,69707

1,27421

,07272

-,84017

-,55397

-9,585

306

,000

Pair 33

DVLT1p1 - DVLT1p2

-,64952

1,19515

,06777

-,78287

-,51617

-9,584

310

,000

Pair 34

DVLT2p1- DVLT2p2

-,72347

1,19706

,06788

-,85704

-,58991

- 10,658

310

,000

Pair 35

DVLT3p1- DVLT3p2

-,45981

1,17122

,06641

-,59049

-,32913

-6,923

310

,000

Pair 36

DVAU2p1- DVAU2p2

-,29260

1,07219

,06080

-,41223

-,17297

-4,813

310

,000

Pair 37

DVAU3p1 - DVAU3p2

-,51768

1,18547

,06722

-,64995

-,38542

-7,701

310

,000

Pair 23

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