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Một số nhân tố tác động đến sự hài lòng của du khách đối với dịch vụ du lịch tại Khu du lịch núi Bà Đen tỉnh Tây Ninh - 12


Component Matrixa


Component

1

2

3

4

5

6

NBD2

.576


.397


-.396


CSHT3

.570


-.308




NBD1

.549


.354




NBD3

.547


.386


-.374

-.381

CSHT1

.541


-.403




NBD4

.537


.399




CSHT2

.507


-.388

-.337



CSHT5

.505



-.337



CSHT4

.495

-.325


-.356



TNDL4

.451





.347

ANMT2


.723





ANMT3

.349

.715





ANMT5


.705





ANMT4


.699





ANMT1

.329

.630





NVPV3

.344


.642


.459

.315

NVPV2

.331


.557


.492

.322

NVPV4

.386


.517


.438


DGGC2

.310



.767



DGGC3

.333



.685



DGGC1

.389



.651



TNDL2

.461





.567

TNDL1

.389





.533

TNDL3

.441




-.403

.461

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Một số nhân tố tác động đến sự hài lòng của du khách đối với dịch vụ du lịch tại Khu du lịch núi Bà Đen tỉnh Tây Ninh - 12

Extraction Method: Principal Component Analysis.

a. 6 components extracted.


Rotated Component Matrixa


Component

1

2

3

4

5

6

ANMT3

.795






ANMT2

.786






ANMT5

.756






ANMT4

.755






ANMT1

.734






CSHT4


.792





CSHT3


.766





CSHT2


.753





CSHT5


.706





CSHT1


.664





NBD3



.840




NBD2



.839




NBD4



.790




NBD1



.714




TNDL2




.800



TNDL1




.771



TNDL3




.736



TNDL4




.623



NVPV3





.907


NVPV2





.870


NVPV4





.777


DGGC2






.906

DGGC3






.844

DGGC1






.767

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.

a. Rotation converged in 5 iterations.

Component Transformation Matrix

Component

1

2

3

4

5

6

1

.324

.550

.514

.412

.285

.278

2

.928

-.243

-.203

-.192

.044

.013

3

-.088

-.459

.509

-.249

.642

-.222

4

-.109

-.473

-.006

.139

.005

.863

5

-.120

.393

-.503

-.390

.601

.256

6

-.012

-.225

-.427

.748

.380

-.250

Extraction Method: Principal Component Analysis. Rotation Method: Varimax with Kaiser Normalization.


Nhân tố phụ thuộc



KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy.

.615


Approx. Chi-Square

156.962

Bartlett's Test of Sphericity

df

3


Sig.

.000


Communalities


Initial

Extraction

SHL1

1.000

.591

SHL2

1.000

.794

SHL3

1.000

.612

Extraction Method: Principal Component Analysis.



Total Variance Explained

Component

Initial Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

1.997

66.569

66.569

1.997

66.569

66.569

2

.661

22.048

88.617

3

.341

11.383

100.000

Extraction Method: Principal Component Analysis.


Component Matrixa


Component

1

SHL2

.891

SHL3

.782

SHL1

.769

Extraction Method: Principal Component Analysis.

a. 1 components extracted.


PHỤ LỤC 7: PHÂN TÍCH TƯƠNG QUAN


Correlations


SHL

TNDL

DGGC

ANMT

CSHT

NVPV

NBD


Pearson Correlation

1

.385**

.318**

.379**

.332**

.370**

.519**

SHL

Sig. (2-tailed)


.000

.000

.000

.000

.000

.000


N

200

200

200

200

200

200

200


Pearson Correlation

.385**

1

.173*

.068

.292**

.073

.241**

TNDL

Sig. (2-tailed)

.000


.014

.342

.000

.307

.001


N

200

200

200

200

200

200

200


Pearson Correlation

.318**

.173*

1

.089

.155*

.071

.137

DGGC

Sig. (2-tailed)

.000

.014


.211

.029

.315

.053


N

200

200

200

200

200

200

200


Pearson Correlation

.379**

.068

.089

1

.104

.108

.078

ANMT

Sig. (2-tailed)

.000

.342

.211


.141

.130

.271


N

200

200

200

200

200

200

200


Pearson Correlation

.332**

.292**

.155*

.104

1

.100

.249**

CSHT

Sig. (2-tailed)

.000

.000

.029

.141


.157

.000


N

200

200

200

200

200

200

200


Pearson Correlation

.370**

.073

.071

.108

.100

1

.250**

NVPV

Sig. (2-tailed)

.000

.307

.315

.130

.157


.000


N

200

200

200

200

200

200

200


Pearson Correlation

.519**

.241**

.137

.078

.249**

.250**

1

NBD

Sig. (2-tailed)

.000

.001

.053

.271

.000

.000



N

200

200

200

200

200

200

200

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).


PHỤ LỤC 8: PHÂN TÍCH HỒI QUY TUYẾN TÍNH


Variables Entered/Removeda

Model

Variables Entered

Variables Removed

Method


1

NBD, ANMT,

DGGC, NVPV, TNDL, CSHTb


.


Enter

a. Dependent Variable: SHL

b. All requested variables entered.


Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

.733a

.538

.523

.298

a. Predictors: (Constant), NBD, ANMT, DGGC, NVPV, TNDL, CSHT



ANOVAa

Model

Sum of Squares

df

Mean Square

F

Sig.


Regression

19.925

6

3.321

37.391

.000b

1

Residual

17.141

193

.089


Total

37.066

199


a. Dependent Variable: SHL

b. Predictors: (Constant), NBD, ANMT, DGGC, NVPV, TNDL, CSHT


Coefficientsa

Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

Collinearity Statistics

B

Std. Error

Beta

Tolerance

VIF

(Constant)

.240

.224


1.070

.286



TNDL

.143

.037

.206

3.919

.000

.871

1.147

DGGC

.115

.032

.177

3.529

.001

.947

1.056

ANMT

.215

.037

.288

5.812

.000

.974

1.027

CSHT

.078

.038

.108

2.049

.042

.868

1.152

NVPV

.139

.033

.215

4.222

.000

.928

1.078

NBD

.237

.037

.342

6.467

.000

.855

1.170

a. Dependent Variable: SHL


Collinearity Diagnosticsa

Model

Dimension

Eigenvalue

Condition Index

Variance Proportions



(Constant)

TNDL

DGGC

ANMT

CSHT

NVPV

NBD


1

6.860

1.000

.00

.00

.00

.00

.00

.00

.00


2

.034

14.174

.00

.04

.35

.00

.02

.51

.02


3

.029

15.265

.00

.19

.36

.12

.13

.07

.09

1

4

.028

15.688

.00

.00

.21

.62

.01

.13

.05


5

.021

18.161

.00

.24

.00

.03

.03

.19

.77


6

.020

18.631

.00

.45

.00

.01

.74

.00

.03


7

.008

30.242

1.00

.08

.08

.21

.07

.09

.04

a. Dependent Variable: SHL

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