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PHỤ LỤC 01
KẾT QUẢ PHÂN TÍCH SPSS
1. Đặc điểm của đối tượng nghiên cứu
Giới tính
Frequency | Percent | Valid Percent | Cumulative Percent | ||
Valid | Nam | 128 | 51.2 | 51.2 | 51.2 |
Nữ | 122 | 48.8 | 48.8 | 100.0 | |
Total | 250 | 100.0 | 100.0 |
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B1. Kết Quả Phân Tích Thang Đo Lần 1 Cho Yếu Tố Tt -
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Các yếu tố ảnh hưởng đến việc chấp nhận sử dụng dịch vụ ngân hàng điện tử của khách hàng cá nhân tại Ngân hàng thương mại cổ phần An Bình chi nhánh Đồng Nai - 11
Xem toàn bộ 88 trang tài liệu này.
Tuổi
Frequency | Percent | Valid Percent | Cumulative Percent | ||
Valid | Dưới 26 tuổi | 39 | 15.6 | 15.6 | 15.6 |
Từ 26-35 tuổi | 86 | 34.4 | 34.4 | 50.0 | |
Từ 36 - 45 tuổi | 84 | 33.6 | 33.6 | 83.6 | |
Trên 45 tuổi | 41 | 16.4 | 16.4 | 100.0 | |
Total | 250 | 100.0 | 100.0 |
Trình độ học vấn
Frequency | Percent | Valid Percent | Cumulative Percent | ||
Valid | Dưới cao đẳng | 94 | 37.6 | 37.6 | 37.6 |
Cao đẳng, Đại học” | 130 | 52.0 | 52.0 | 89.6 | |
Trên Đại học | 26 | 10.4 | 10.4 | 100.0 | |
Total | 250 | 100.0 | 100.0 |
Thu nhập
Frequency | Percent | Valid Percent” | Cumulative Percent” | ||
Valid | < 5 triệu | 20 | 8.0 | 8.0 | 8.0 |
Từ 5-dưới 10 triệu | 108 | 43.2 | 43.2 | 51.2 | |
Từ 10-20 triệu | 75 | 30.0 | 30.0 | 81.2 | |
> 20 triệu | 47 | 18.8 | 18.8 | 100.0 | |
Total | 250 | 100.0 | 100.0 |
2. Đánh giá độ tin cậy của thang đo 2.1.Nhân tố TL
Reliability Statistics
N of Items | |
.877 | 5 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
TL1 | 13.6040 | 21.670 | .701 | .852 |
TL2 | 13.4800 | 21.488 | .703 | .851 |
TL3 | 13.3280 | 21.611 | .723 | .847 |
TL4 | 13.2480 | 21.641 | .736 | .844 |
TL5 | 13.1400 | 21.671 | .674 | .859 |
2.2.Nhân tố TT Lần 1:
Reliability Statistics
N of Items | |
.766 | 5 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
TT1 | 14.3600 | 13.870 | .674 | .673 |
TT2 | 14.4400 | 14.689 | .620 | .695 |
TT3 | 14.4400 | 14.472 | .638 | .688 |
TT4 | 14.8680 | 18.131 | .170 | .849 |
TT5 | 14.4200 | 14.020 | .663 | .677 |
Lần 2:
Reliability Statistics
N of Items | |
.849 | 4 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
TT1 | 11.0960 | 10.392 | .710 | .799 |
TT2 | 11.1760 | 11.174 | .645 | .826 |
TT3 | 11.1760 | 10.836 | .685 | .809 |
TT5 | 11.1560 | 10.445 | .710 | .798 |
2.3.Nhân tố KT
Reliability Statistics
N of Items | |
.867 | 5 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
KT1 | 12.7520 | 21.296 | .731 | .829 |
KT2 | 12.8000 | 21.261 | .648 | .852 |
KT3 | 12.7240 | 22.458 | .657 | .847 |
KT4 | 12.7560 | 22.225 | .686 | .840 |
KT5 | 12.9040 | 21.348 | .735 | .828 |
2.4.Nhân tố BM
Reliability Statistics
N of Items | |
.875 | 5 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
BM1 | 14.2720 | 16.930 | .747 | .837 |
BM2 | 14.1800 | 17.313 | .757 | .836 |
BM3 | 13.9880 | 17.265 | .683 | .853 |
BM4 | 14.0680 | 16.907 | .781 | .829 |
BM5 | 14.0360 | 17.818 | .569 | .882 |
2.5.Nhân tố RR
Reliability Statistics
N of Items | |
.813 | 4 |
Cronbach's Alpha
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
RR1 | 7.9520 | 12.696 | .631 | .766 |
RR2 | 7.8960 | 12.222 | .658 | .753 |
RR3 | 7.9120 | 12.546 | .626 | .768 |
RR4 | 8.0040 | 12.205 | .614 | .774 |
2.5.Nhân tố CN
Reliability Statistics
N of Items | |
.809 | 4 |
Item-Total Statistics
Scale Mean if Item Deleted | Scale Variance if Item Deleted | Corrected Item- Total Correlation | Cronbach's Alpha if Item Deleted | |
CN1 | 10.3920 | 9.171 | .669 | .740 |
CN2 | 10.2680 | 9.619 | .595 | .775 |
CN3 | 10.4920 | 9.319 | .612 | .767 |
CN4 | 10.4400 | 9.581 | .627 | .760 |
3. EFA
3.1. Biến độc lập
Kaiser-Meyer-Olkin Measure of Sampling Adequacy. | .881 | |
Bartlett's Test of Sphericity | Approx. Chi-Square | 2863.579 |
df | 253 | |
Sig. | .000 | |
Total Variance Explained
Initial Eigenvalues | Extraction Sums of Squared Loadings | Rotation Sums of Squared Loadings | |||||||
Total | % of Variance | Cumulative % | Total | % of Variance | Cumulative % | Total | % of Variance | Cumulative % | |
1 | 6.886 | 29.940 | 29.940 | 6.886 | 29.940 | 29.940 | 3.428 | 14.904 | 14.904 |
2.593 | 11.276 | 41.216 | 2.593 | 11.276 | 41.216 | 3.388 | 14.729 | 29.633 | |
3 | 2.432 | 10.575 | 51.791 | 2.432 | 10.575 | 51.791 | 3.372 | 14.663 | 44.295 |
4 | 2.152 | 9.359 | 61.150 | 2.152 | 9.359 | 61.150 | 2.831 | 12.307 | 56.602 |
5 | 1.442 | 6.268 | 67.418 | 1.442 | 6.268 | 67.418 | 2.488 | 10.816 | 67.418 |
6 | .694 | 3.018 | 70.436 | ||||||
7 | .635 | 2.760 | 73.196 | ||||||
8 | .593 | 2.579 | 75.775 | ||||||
9 | .577 | 2.507 | 78.282 | ||||||
10 | .525 | 2.284 | 80.566 | ||||||
11 | .480 | 2.085 | 82.651 | ||||||
12 | .456 | 1.984 | 84.636 | ||||||
13 | .443 | 1.924 | 86.560 | ||||||
14 | .405 | 1.760 | 88.320 | ||||||
15 | .381 | 1.657 | 89.977 | ||||||
16 | .364 | 1.581 | 91.559 | ||||||
17 | .346 | 1.503 | 93.062 | ||||||
18 | .324 | 1.411 | 94.472 | ||||||
19 | .290 | 1.262 | 95.734 | ||||||
20 | .279 | 1.212 | 96.947 | ||||||
21 | .246 | 1.068 | 98.014 | ||||||
22 | .231 | 1.006 | 99.020 | ||||||
23 | .225 | .980 | 100.000 |
2
Extraction Method: Principal Component Analysis.
Rotated Component Matrixa
Component | |||||
1 | 2 | 3 | 4 | 5 | |
BM2 | .843 | ||||
BM1 | .840 | ||||
BM4 | .838 | ||||
BM3 | .752 | ||||
BM5 | .662 | ||||
TL3 | .839 | ||||
TL1 | .797 | ||||
TL2 | .795 | ||||
TL4 | .780 | ||||
TL5 | .752 | ||||
KT1 | .813 | ||||
KT5 | .808 |
.783 | |||
KT2 | .771 | ||
KT3 | .736 | ||
TT1 | .829 | ||
TT5 | .815 | ||
TT3 | .806 | ||
TT2 | .787 | ||
RR2 | .780 | ||
RR3 | .766 | ||
RR4 | .764 | ||
RR1 | .639 |