Các nhân tố ảnh hưởng đến ý xu hướng lựa chọn dịch vụ vận chuyển hành khách bằng hàng không - 12

.882

Approx. Chi-Square

4940.196

Bartlett's Test of Sphericity

Df

300

Sig.

.000

Initial Eigenvalues

Extraction Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

6.955

27.818

27.818

6.955

27.818

27.818

2

5.141

20.562

48.380

5.141

20.562

48.380

3

1.486

5.946

54.326

1.486

5.946

54.326

4

1.323

5.291

59.617

1.323

5.291

59.617

5

1.230

4.920

64.537

1.230

4.920

64.537

6

.830

3.321

67.858

.830

3.321

67.858

7

.720

2.880

70.738

8

.670

2.680

73.419

9

.637

2.548

75.967

10

.608

2.431

78.398

11

.558

2.232

80.629

12

.545

2.180

82.809

13

.508

2.033

84.842

14

.482

1.929

86.771

15

.475

1.900

88.671

16

.403

1.614

90.284

17

.390

1.561

91.845

18

.380

1.522

93.367

19

.347

1.390

94.757

20

.307

1.226

95.983

21

.299

1.195

97.178

22

.241

.963

98.140

23

.202

.809

98.950

24

.166

.662

99.612

25

.097

.388

100.000

Component

1

2

3

4

5

6

Toi quan tam den nhung

hang khong su dung may bay doi moi nhat

.763

Toi thich den nhung hang

hang khong cung cap mon an ngon va do uong da dang

.861

Toi thich den nhung hang

hang khong co cho ngoi thoai mai

.652

Toi quan tam nhung hang

khong co toilet sach se

.876

Toi thich nhung hang hang khong trang bi may lanh hieu

qua

.815

Toi quan tam den nhung hang hang khong cung cap

muc gia re

.854

Toi uu tien dat ve o nhung hang hang khong cung cap

muc gia re hon la chat luong

.742

Toi co xu huong chap nhan su it thoai mai tren may bay

de lua chon muc gia re

.792

Gia tri thuong hieu la 1 tieu chi de toi lua chon hang

hang khong

.652

Toi thich den cac hang hang khong danh tieng tren thi

truong

.729

Toi thich den cac hang hang khong ma toi co the nho va

nhan biet logo

.615

Toi chi tin tuong vao dich vu

hang khong cua hang uy tin

.697

Toi quan tam den cac hang

hang khong ma nhan vien tao cho toi su tin cay

.881

Toi thich den cac hang hang khong ma nhan vien danh

thoi gian tra loi cau hoi

.788

Toi thich den cac hang hang

khong co dong phuc dep

.737

.588

Toi thich den cac hang hang

khong co nhan vien luon quan tam den toi

.727

Toi thich den cac hang hang

khong tao cho toi su thuan tien khi dat ve

.689

Toi thich den cac hang hang

khong co the dat ve truc tuyen

.777

Toi thich den cac hang hang

khong co giao dien trang web ro rang

.757

Toi quan tam den cac hang hang khong co the de dang lua chon cho ngoi tren

chuyen bay

.812

Toi quan tam den cac hang hang khong thuc hien dung

cam ket voi khach hang

.605

Toi thich den cac hang hang khong co the giai quyet duoc

cac van de cua toi

.624

Toi thich den cac hang hang khong dam bao dung thoi

gian nhu lich trinh

.718

Toi quan tam den cac hang hang khong khong sai sot tren chuyen di

.751

Variables Entered

Variables Removed

Method

1

TinCay, GiaVe, ThuanTien, ThaiDo, CoSoVatChat,

ThuongHieub

.

Enter

b. All requested variables entered.

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

.782a

.611

.605

.35136

Sum of Squares

df

Mean Square

F

Sig.

Regression

68.300

6

11.383

92.208

.000b

1

Residual

43.455

352

.123

Total

111.755

358

b. Predictors: (Constant), TinCay, GiaVe, ThuanTien, ThaiDo, CoSoVatChat, ThuongHieu

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

Collinearity Statistics

B

Std. Error

Beta

Tolerance

VIF

1

(Constant)

.678

.190

3.566

.000

CoSoVatChat

.027

.045

.027

.591

.555

.529

1.891

GiaVe

.003

.028

.004

.102

.919

.696

1.438

ThuongHieu

.167

.048

.173

3.463

.001

.443

2.260

ThaiDo

.040

.036

.046

1.097

.273

.632

1.583

ThuanTien

-.011

.034

-.013

-.319

.750

.678

1.475

TinCay

.590

.045

.629

13.003

.000

.472

2.121

N

Mean

Std. Deviation

Std. Error Mean

Nam

209

3.7512

.60123

.04159

XuHuong

Nu

150

4.0883

.42285

.03453

XuHuong

Equal variances assumed

Equal variances not assumed

Levene's Test for Equality of Variances

F

7.321

Sig.

.007

T

-5.899

-6.237

Df

357

356.872

Sig. (2-tailed)

.000

.000

t-test for Equality of Means

Mean Difference

-.33714

-.33714

Std. Error Difference

.05715

.05405

95% Confidence Interval of the Difference

Lower

-.44953

-.44344

Upper

-.22474

-.23084

Descriptives

XuHuong

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Lower Bound

Upper Bound

Tu 22 den duoi 30

23

4.0326

.59974

.12505

3.7733

4.2920

Tu 30 - duoi 40 tuoi

136

3.8897

.55508

.04760

3.7956

3.9838

Tu 40 - duoi 50 tuoi

132

3.8239

.54802

.04770

3.7295

3.9182

Tu 50 tuoi

68

3.9816

.56370

.06836

3.8452

4.1181

Total

359

3.8921

.55872

.02949

3.8341

3.9501

df1

df2

Sig.

.545

3

355

.652

XuHuong

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

1.614

3

.538

1.734

.160

Within Groups

110.140

355

.310

Total

111.755

358

(I) Do tuoi

(J) Do tuoi

Mean Difference (I-J)

Std. Error

Sig.

95%

Confidence Interval

Lower Bound

Tu 30 - duoi 40 tuoi

.14290

.12558

.666

-.1813

Tu 22 den duoi 30

Tu 40 - duoi 50 tuoi

.20875

.12586

.347

-.1161

Tu 50 tuoi

.05099

.13436

.981

-.2958

Tu 22 den duoi 30

-.14290

.12558

.666

-.4671

Tu 30 - duoi 40 tuoi

Tu 40 - duoi 50 tuoi

.06584

.06806

.768

-.1098

Tu 50 tuoi

-.09191

.08273

.683

-.3055

Tu 22 den duoi 30

-.20875

.12586

.347

-.5336

Tu 40 - duoi 50 tuoi

Tu 30 - duoi 40 tuoi

-.06584

.06806

.768

-.2415

Tu 50 tuoi

-.15775

.08314

.231

-.3724

Tu 22 den duoi 30

-.05099

.13436

.981

-.3978

Tu 50 tuoi

Tu 30 - duoi 40 tuoi

.09191

.08273

.683

-.1216

Tu 40 - duoi 50 tuoi

.15775

.08314

.231

-.0569

N

Mean

Std. Deviation

Std. Error

95% Confidence

Interval for Mean

Lower Bound

Duoi 5 trieu

10

4.0250

.63955

.20224

3.5675

Tu 5 den duoi 10 trieu

156

3.8926

.58964

.04721

3.7994

Tu 10 den duoi 15 trieu

124

3.8427

.53293

.04786

3.7480

Tu 15 trieu

69

3.9601

.52093

.06271

3.8350

359

3.8921

.55872

.02949

3.8341

df1

df2

Sig.

.752

3

355

.522

ANOVA

XuHuong

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

.798

3

.266

.851

.467

Within Groups

110.957

355

.313

Total

111.755

358

Dependent Variable: XuHuong

Tukey HSD

(I) Thu nhap

(J) Thu nhap

Mean Difference (I-J)

Std. Error

Sig.

95%

Confidence Interval

Lower Bound

Tu 5 den duoi 10 trieu

.13237

.18237

.887

-.3384

Duoi 5 trieu

Tu 10 den duoi 15 trieu

.18226

.18378

.754

-.2921

Tu 15 trieu

.06486

.18917

.986

-.4234

Duoi 5 trieu

-.13237

.18237

.887

-.6031

Tu 5 den duoi 10 trieu

Tu 10 den duoi 15 trieu

.04989

.06726

.880

-.1237

Tu 15 trieu

-.06752

.08083

.838

-.2762

Duoi 5 trieu

-.18226

.18378

.754

-.6566

Tu 10 den duoi 15 trieu

Tu 5 den duoi 10 trieu

-.04989

.06726

.880

-.2235

Tu 15 trieu

-.11740

.08397

.501

-.3341

Duoi 5 trieu

-.06486

.18917

.986

-.5531

Tu 15 trieu

Tu 5 den duoi 10 trieu

.06752

.08083

.838

-.1411

Tu 10 den duoi 15 trieu

.11740

.08397

.501

-.0993

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Lower Bound

Upper Bound

THPT

41

3.6524

.70904

.11073

3.4286

3.8762

Trung cap

76

3.7993

.69883

.08016

3.6397

3.9590

Cao dang

87

3.8247

.48989

.05252

3.7203

3.9291