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Mối quan hệ giữa nhận thức rủi ro, hạnh phúc chủ quan và ý định quay lại của khách du lịch tại Việt Nam - Trường hợp nghiên cứu tại thành phố Hồ Chí Minh - 35


Statistics

YD1 YD2 YD3 YD4 YD5

N

Valid

710

710

710

710

710

Missing

0

0

0

0

0

Mean

3.86

3.85

3.86

3.83

3.80

Median

4.00

4.00

4.00

4.00

4.00

Mode

4

4

4

4

4

Std. Deviation

.876

.863

.821

.865

.868

Variance

.767

.744

.674

.748

.753

Percentiles

25

3.00

3.00

3.00

3.00

3.00

50

4.00

4.00

4.00

4.00

4.00

75

4.00

4.00

4.00

4.00

4.00

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Mối quan hệ giữa nhận thức rủi ro, hạnh phúc chủ quan và ý định quay lại của khách du lịch tại Việt Nam - Trường hợp nghiên cứu tại thành phố Hồ Chí Minh - 35



YD1


Valid

1

4

.6

.6

.6

2

43

6.1

6.1

6.6

3

176

24.8

24.8

31.4

4

313

44.1

44.1

75.5

5

174

24.5

24.5

100.0

Total

710

100.0

100.0


Frequency Percent Valid Percent


Cumulative Percent


YD2


Valid

1

2

.3

.3

.3

2

44

6.2

6.2

6.5

3

180

25.4

25.4

31.8

4

315

44.4

44.4

76.2

5

169

23.8

23.8

100.0

Total

710

100.0

100.0


Frequency Percent Valid Percent


Cumulative Percent


YD3


Valid

1

2

.3

.3

.3

2

34

4.8

4.8

5.1

3

180

25.4

25.4

30.4

4

337

47.5

47.5

77.9

5

157

22.1

22.1

100.0

Total

710

100.0

100.0


Frequency Percent Valid Percent


Cumulative Percent


YD4


Valid

1

3

.4

.4

.4

2

48

6.8

6.8

7.2

3

176

24.8

24.8

32.0

4

326

45.9

45.9

77.9

5

157

22.1

22.1

100.0

Total

710

100.0

100.0


Frequency Percent Valid Percent


Cumulative Percent


YD5


Valid

1

3

.4

.4

.4

2

50

7.0

7.0

7.5

3

184

25.9

25.9

33.4

4

322

45.4

45.4

78.7

5

151

21.3

21.3

100.0

Total

710

100.0

100.0


Frequency Percent Valid Percent


Cumulative Percent

Kiểm định thang đo bằng hệ số Cronbach's Alpha Thang đo Công bằng dịch vụ


Reliability Statistics

Cronbach's

Alpha N of Items

.922 5


Item-Total Statistics

Corrected Item-


Cronbach's

CB1

12.48

7.508

.752

.916

CB2

12.38

7.685

.820

.900

CB3

12.30

7.704

.829

.899

CB4

12.26

7.755

.815

.901

CB5

12.24

7.851

.784

.907

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Total Correlation

Alpha if Item Deleted


Nhân tố Nhận thức rủi ro


Reliability Statistics

Cronbach's

Alpha N of Items

.900 5


Item-Total Statistics

Corrected Item-


Cronbach's

NT1

10.32

10.067

.700

.889

NT2

10.25

9.856

.754

.878

NT3

10.22

9.490

.789

.870

NT4

10.15

9.656

.782

.871

NT5

10.12

9.839

.733

.882

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Total Correlation

Alpha if Item Deleted


Nhân tố Hạnh phúc chủ quan

Reliability Statistics

Cronbach's

Alpha N of Items

.878 5


Item-Total Statistics

Corrected Item-


Cronbach's

HP1

13.73

9.209

.682

.860

HP2

13.75

9.190

.722

.849

HP3

13.71

9.409

.719

.850

HP4

13.69

9.300

.740

.845

HP5

13.66

9.510

.689

.857

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Total Correlation

Alpha if Item Deleted


Nhân tố ý định quay lại


Reliability Statistics

Cronbach's

Alpha N of Items

.912 5


Item-Total Statistics

Corrected Item-


Cronbach's

YD1

15.34

8.846

.775

.893

YD2

15.35

8.901

.778

.893

YD3

15.34

9.002

.807

.887

YD4

15.37

8.864

.784

.891

YD5

15.40

9.022

.744

.900

Scale Mean if Item Deleted

Scale Variance if Item Deleted

Total Correlation

Alpha if Item Deleted


Phân tích nhân tố khám phá EFA


KMO and Bartlett's Test

Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .917

Approx. Chi-Square

9401.403

df

190

Sig.

.000

Bartlett's Test of Sphericity


Total Variance Explained


Initial Eigenvalues Extraction Sums of Squared Loadings


Rotation Sums of Squared Loadingsa

Factor Total % of Variance Cumulative % Total % of Variance Cumulative % Total

1

7.212

36.062

36.062

6.867

34.337

34.337

4.545

2

3.557

17.786

53.848

3.255

16.276

50.613

4.583

3

2.123

10.613

64.461

1.756

8.779

59.392

4.932

4

1.616

8.079

72.541

1.274

6.370

65.762

4.898

5

.589

2.946

75.487





6

.526

2.632

78.119





7

.454

2.268

80.387





8

.420

2.102

82.489





9

.403

2.017

84.507





10

.386

1.931

86.438





11

.371

1.854

88.292





12

.319

1.596

89.889





13

.296

1.482

91.370





14

.280

1.402

92.772





15

.271

1.353

94.125





16

.263

1.314

95.439





17

.251

1.256

96.696





18

.240

1.199

97.895





19

.221

1.105

99.000





20

.200

1.000

100.000





Extraction Method: Principal Axis Factoring.

a. When factors are correlated, sums of squared loadings cannot be added to obtain a total variance.

Pattern Matrixa

Factor

1 2 3 4

CB3

.882

CB4

.869

CB2

.850

CB5

.847

CB1

.742

YD3

.864

YD2

.844

YD1

.809

YD4

.803

YD5

.776

NT4

.868

NT3

.826

NT5

.800

NT2

.779

NT1

.718

HP4

.823

HP2

.773

HP3

.767

HP5

.748

HP1

.719

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

a. Rotation converged in 6 iterations.


Factor Correlation Matrix

Factor 1 2 3 4

1

1.000

.063

-.369

.422

2

.063

1.000

-.427

.437

3

-.369

-.427

1.000

-.438

4

.422

.437

-.438

1.000

Extraction Method: Principal Axis Factoring.

Rotation Method: Promax with Kaiser Normalization.

Phân tích nhân tố khẳng định

Model Fit Summary CMIN

Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

70

235.261

160

.000

1.470

Saturated model

230

.000

0



Independence model

40

9501.916

190

.000

50.010


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.975

.971

.992

.990

.992

Saturated model

1.000


1.000


1.000

Independence model

.000

.000

.000

.000

.000


Parsimony-Adjusted Measures


Model

PRATIO

PNFI

PCFI

Default model

.842

.821

.835

Saturated model

.000

.000

.000

Independence model

1.000

.000

.000


NCP


Model

NCP

LO 90

HI 90

Default model

75.261

38.219

120.294

Saturated model

.000

.000

.000

Independence model

9311.916

8996.019

9634.134


FMIN


Model

FMIN

F0

LO 90

HI 90

Default model

.332

.106

.054

.170

Saturated model

.000

.000

.000

.000

Independence model

13.402

13.134

12.688

13.588


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.026

.018

.033

1.000

Independence model

.263

.258

.267

.000

AIC


Model

AIC

BCC

BIC

CAIC

Default model

375.261

379.534

Saturated model

460.000

474.041

Independence model

9581.916

9584.358


ECVI


Model

ECVI

LO 90

HI 90

MECVI

Default model

.529

.477

.593

.535

Saturated model

.649

.649

.649

.669

Independence model

13.515

13.069

13.969

13.518


HOELTER


Model


HOELTER HOELTER

.05 .01

Default model

Independence m


odel

575 617

17 18

Minimization:

.119

Miscellaneous:

1.174

Bootstrap:

.000

Total:

1.293

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