Sự hài lòng của các doanh nghiệp với việc cung cấp dịch vụ hành chính công tại tỉnh Bà Rịa – Vũng Tàu - 17

N

Minimum

Maximum

Mean

Std. Deviation

DC1

210

1

5

3.19

.820

DC2

210

1

5

3.20

.819

DC3

210

1

5

3.04

.858

DC4

210

1

5

2.87

.911

DC6

210

1

5

3.03

.943

Valid N

(listwise)

210

N

Minimum

Maximum

Mean

Std. Deviation

DU1

210

1

5

3.04

.843

DU2

210

1

5

3.05

.843

DU3

210

1

5

3.02

.841

DU4

210

1

5

2.99

.836

DU5

210

1

5

3.00

.830

Valid N (listwise)

210

N

Minimum

Maximum

Mean

Std. Deviation

NL1

210

1

5

3.93

1.074

NL2

210

1

5

3.95

.914

NL4

210

1

5

3.79

1.023

NL5

210

1

5

3.86

.956

Valid N (listwise)

210

N

Minimum

Maximum

Mean

Std. Deviation

CP1

210

1

5

3.02

.896

CP2

210

1

5

3.01

.910

CP3

210

1

5

2.76

.860

CP4

210

1

5

2.89

.878

CP5

210

1

5

2.89

.865

Valid N (listwise)

210

N

Minimum

Maximum

Mean

Std. Deviation

VC1

210

1

5

4.05

.829

VC2

210

2

5

4.02

.806

VC3

210

1

5

4.02

.844

VC4

210

1

5

3.85

.765

Valid N (listwise)

210

GIOITINH

N

Mean

Std. Deviation

Std. Error Mean

1

118

3.0763

.68965

.06349

HL

2

92

2.9565

.61962

.06460

Levene's Test for Equality of Variances

t-test for Equality of Means

F

Sig.

t

df

Sig. (2-

tailed)

Mean Difference

Std. Error Difference

95% Confidence

Interval of the Difference

Lower

Upper

Equal

variances assumed

2.142

.145

1.305

208

.193

.11975

.09178

-.06120

.30070

HL

Equal variances not

assumed

1.322

203.804

.188

.11975

.09057

-.05883

.29833

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

1

28

3.1905

.61147

.11556

2.9534

3.4276

2.00

4.67

2

116

3.0402

.64629

.06001

2.9214

3.1591

1.00

4.67

3

57

2.9532

.71392

.09456

2.7638

3.1426

1.00

4.67

4

9

2.7407

.59577

.19859

2.2828

3.1987

1.67

3.67

Total

210

3.0238

.66103

.04562

2.9339

3.1137

1.00

4.67

df1

df2

Sig.

.240

3

206

.869

ANOVA

HL

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

1.814

3

.605

1.392

.246

Within Groups

89.511

206

.435

Total

91.325

209

Statistica

df1

df2

Sig.

Welch

1.518

3

33.061

.228

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

1

33

2.9899

.63729

.11094

2.7639

3.2159

2.00

4.33

2

144

2.9907

.68045

.05670

2.8787

3.1028

1.00

4.67

3

33

3.2020

.58297

.10148

2.9953

3.4087

2.00

4.00

Total

210

3.0238

.66103

.04562

2.9339

3.1137

1.00

4.67

df1

df2

Sig.

.323

2

207

.724

ANOVA

HL

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

1.243

2

.622

1.429

.242

Within Groups

90.082

207

.435

Total

91.325

209

Statistica

df1

df2

Sig.

Welch

1.722

2

62.390

.187

N

Mean

Std.

Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

1

63

2.9153

.59257

.07466

2.7661

3.0646

2.00

4.67

2

69

3.2271

.60362

.07267

3.0820

3.3721

1.67

4.67

3

78

2.9316

.72546

.08214

2.7681

3.0952

1.00

4.67

Total

210

3.0238

.66103

.04562

2.9339

3.1137

1.00

4.67

df1

df2

Sig.

1.109

2

207

.332

ANOVA

HL

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

4.254

2

2.127

5.057

.007

Within Groups

87.071

207

.421

Total

91.325

209

Statistica

df1

df2

Sig.

Welch

5.542

2

137.523

.005

N

Mean

Std.

Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

1

44

3.1061

.56501

.08518

2.9343

3.2778

2.00

4.00

2

85

2.9765

.62528

.06782

2.8416

3.1113

1.67

4.67

3

39

3.0684

.82071

.13142

2.8023

3.3344

1.00

4.67

4

42

2.9921

.67269

.10380

2.7824

3.2017

1.00

4.33

Total

210

3.0238

.66103

.04562

2.9339

3.1137

1.00

4.67

df1

df2

Sig.

2.507

3

206

.060

ANOVA

HL

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

.608

3

.203

.460

.710

Within Groups

90.717

206

.440

Total

91.325

209

Statistica

df1

df2

Sig.

Welch

.535

3

94.192

.660

N

Mean

Std.

Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

1

24

2.9444

.52628

.10743

2.7222

3.1667

1.67

3.67

2

14

3.0000

.56990

.15231

2.6709

3.3291

2.33

4.00

3

38

3.1667

.80071

.12989

2.9035

3.4299

1.00

4.67

4

18

3.1296

.48694

.11477

2.8875

3.3718

2.33

4.00

5

23

2.8116

.72353

.15087

2.4987

3.1245

1.00

4.00

6

12

2.9167

.81804

.23615

2.3969

3.4364

1.67

4.00

7

9

3.1481

.62608

.20869

2.6669

3.6294

2.33

4.00

8

32

3.0312

.62995

.11136

2.8041

3.2584

2.00

4.33

9

16

2.8958

.71718

.17930

2.5137

3.2780

2.00

4.67

10

9

3.3333

.62361

.20787

2.8540

3.8127

2.67

4.67

11

15

2.9556

.54724

.14130

2.6525

3.2586

2.00

4.33

Total

210

3.0238

.66103

.04562

2.9339

3.1137

1.00

4.67

df1

df2

Sig.

1.549

10

199

.125

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

3.645

10

.364

.827

.603

Within Groups

87.681

199

.441

Total

91.325

209

Statistica

df1

df2

Sig.

Welch

.741

10

61.217

.684