Nghiên cứu các yếu tố ảnh hưởng đến quyết định sử dụng dịch vụ du lịch của công ty cổ phần du lịch Vietravel chi nhánh Huế - 14


One-Sample Statistics



N

Mean

Std. Deviation

Std. Error Mean

Dapung1

120

3.95

1.083

.099

Dapung2

120

4.10

.902

.082

Dapung3

120

3.73

1.045

.095

Dapung4

120

3.71

1.032

.094

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Nghiên cứu các yếu tố ảnh hưởng đến quyết định sử dụng dịch vụ du lịch của công ty cổ phần du lịch Vietravel chi nhánh Huế - 14


One-Sample Test



Test Value = 4

t

df

Sig. (2-tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

Dapung1

-.506

119

.614

-.050

-.25

.15

Dapung2

1.215

119

.227

.100

-.06

.26

Dapung3

-2.883

119

.005

-.275

-.46

-.09

Dapung4

-3.095

119

.002

-.292

-.48

-.11


Đánh giá của khách hàng về nhóm Khuyến mãi ưu đãi.

Khuyenmai1



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

4

3.3

3.3

3.3


Khong dong y

7

5.8

5.8

9.2


Valid

Binh thuong

Dong y

35

31

29.2

25.8

29.2

25.8

38.3

64.2


Rat dong y

43

35.8

35.8

100.0


Total

120

100.0

100.0



Khuyenmai2



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

8

6.7

6.7

6.7


Khong dong y

9

7.5

7.5

14.2


Valid

Binh thuong

Dong y

34

42

28.3

35.0

28.3

35.0

42.5

77.5


Rat dong y

27

22.5

22.5

100.0


Total

120

100.0

100.0



Khuyenmai3



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

4

3.3

3.3

3.3


Khong dong y

16

13.3

13.3

16.7


Valid

Binh thuong

Dong y

26

35

21.7

29.2

21.7

29.2

38.3

67.5


Rat dong y

39

32.5

32.5

100.0


Total

120

100.0

100.0



Khuyenmai4



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

3

2.5

2.5

2.5


Khong dong y

26

21.7

21.7

24.2


Valid

Binh thuong

Dong y

33

44

27.5

36.7

27.5

36.7

51.7

88.3


Rat dong y

14

11.7

11.7

100.0


Total

120

100.0

100.0



One-Sample Statistics



N

Mean

Std. Deviation

Std. Error Mean

Khuyenmai1

120

3.85

1.082

.099

Khuyenmai2

120

3.59

1.119

.102

Khuyenmai3

120

3.74

1.149

.105

Khuyenmai4

120

3.33

1.024

.093


One-Sample Test



Test Value = 4

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

Khuyenmai1

-1.519

119

.131

-.150

-.35

.05

Khuyenmai2

-3.998

119

.000

-.408

-.61

-.21

Khuyenmai3

-2.464

119

.015

-.258

-.47

-.05

Khuyenmai4

-7.135

119

.000

-.667

-.85

-.48


Đánh giá của khách hàng về nhóm Uy tín thương hiệu.

Thuonghieu1



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

6

5.0

5.0

5.0


Khong dong y

15

12.5

12.5

17.5


Valid

Binh thuong

Dong y

12

37

10.0

30.8

10.0

30.8

27.5

58.3


Rat dong y

50

41.7

41.7

100.0


Total

120

100.0

100.0



Thuonghieu2



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

3

2.5

2.5

2.5


Khong dong y

10

8.3

8.3

10.8


Valid

Binh thuong

Dong y

20

31

16.7

25.8

16.7

25.8

27.5

53.3


Rat dong y

56

46.7

46.7

100.0


Total

120

100.0

100.0



Thuonghieu3



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

2

1.7

1.7

1.7


Khong dong y

25

20.8

20.8

22.5


Valid

Binh thuong

Dong y

27

40

22.5

33.3

22.5

33.3

45.0

78.3


Rat dong y

26

21.7

21.7

100.0


Total

120

100.0

100.0



Thuonghieu4



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

8

6.7

6.7

6.7


Khong dong y

13

10.8

10.8

17.5


Valid

Binh thuong

Dong y

29

30

24.2

25.0

24.2

25.0

41.7

66.7


Rat dong y

40

33.3

33.3

100.0


Total

120

100.0

100.0



One-Sample Statistics



N

Mean

Std. Deviation

Std. Error Mean

Thuonghieu1

120

3.92

1.213

.111

Thuonghieu2

120

4.06

1.095

.100

Thuonghieu4

120

3.68

1.231

.112

Thuonghieu3

120

3.53

1.100

.100


One-Sample Test



Test Value = 4

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

Thuonghieu1

-.752

119

.453

-.083

-.30

.14

Thuonghieu2

.584

119

.560

.058

-.14

.26

Thuonghieu4

-2.892

119

.005

-.325

-.55

-.10

Thuonghieu3

-4.731

119

.000

-.475

-.67

-.28


Đánh giá của khách hàng về nhóm Giá cả.

Giaca1



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

2

1.7

1.7

1.7


Khong dong y

10

8.3

8.3

10.0


Valid

Binh thuong

Dong y

18

28

15.0

23.3

15.0

23.3

25.0

48.3


Rat dong y

62

51.7

51.7

100.0


Total

120

100.0

100.0



Giaca2



Frequency

Percent

Valid Percent

Cumulative

Percent


Khong dong y

11

9.2

9.2

9.2


Binh thuong

19

15.8

15.8

25.0

Valid

Dong y

37

30.8

30.8

55.8


Rat dong y

53

44.2

44.2

100.0


Total

120

100.0

100.0



Giaca3



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

8

6.7

6.7

6.7


Khong dong y

7

5.8

5.8

12.5


Binh thuong

25

20.8

20.8

33.3

Valid

Dong y

43

35.8

35.8

69.2


Rat dong y

37

30.8

30.8

100.0


Total

120

100.0

100.0



Giaca4



Frequency

Percent

Valid Percent

Cumulative

Percent


Rat khong dong y

3

2.5

2.5

2.5


Khong dong y

9

7.5

7.5

10.0


Valid

Binh thuong

Dong y

27

41

22.5

34.2

22.5

34.2

32.5

66.7


Rat dong y

40

33.3

33.3

100.0


Total

120

100.0

100.0



One-Sample Statistics



N

Mean

Std. Deviation

Std. Error Mean

Giaca1

120

4.15

1.066

.097

Giaca2

120

4.10

.982

.090

Giaca3

120

3.78

1.146

.105

Giaca4

120

3.88

1.039

.095


One-Sample Test



Test Value = 4

t

df

Sig. (2-

tailed)

Mean Difference

95% Confidence Interval of

the Difference

Lower

Upper

Giaca1

1.541

119

.126

.150

-.04

.34

Giaca2

1.115

119

.267

.100

-.08

.28

Giaca3

-2.071

119

.041

-.217

-.42

-.01

Giaca4

-1.231

119

.221

-.117

-.30

.07


Đánh giá của khách hàng về nhóm Quyết định sử dụng.

Quyetdinh1



Frequency

Percent

Valid Percent

Cumulative

Percent


Khong dong y

1

.8

.8

.8


Binh thuong

34

28.3

28.3

29.2

Valid

Dong y

79

65.8

65.8

95.0


Rat dong y

6

5.0

5.0

100.0


Total

120

100.0

100.0



Quyetdinh2



Frequency

Percent

Valid Percent

Cumulative

Percent


Khong dong y

4

3.3

3.3

3.3


Binh thuong

37

30.8

30.8

34.2

Valid

Dong y

68

56.7

56.7

90.8


Rat dong y

11

9.2

9.2

100.0


Total

120

100.0

100.0



Quyetdinh3



Frequency

Percent

Valid Percent

Cumulative

Percent


Khong dong y

3

2.5

2.5

2.5


Binh thuong

41

34.2

34.2

36.7

Valid

Dong y

68

56.7

56.7

93.3


Rat dong y

8

6.7

6.7

100.0


Total

120

100.0

100.0



One-Sample Statistics



N

Mean

Std. Deviation

Std. Error Mean

Quyetdinh1

120

3.75

.554

.051

Quyetdinh2

120

3.72

.676

.062

Quyetdinh3

120

3.68

.637

.058

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