Áp dụng lý thuyết điểm định chuẩn (Benchmarking) đánh giá hoạt động du lịch của điểm đến Đà Nẵng - 14

7. Public toilets, Cleanliness of street

*In Present

1	2	3	4	5
Availability of Public toilets
Cleanliness of Public toilets
Cleanliness of Streets

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• Phương Hướng, Mục Tiêu Phát Triển Du Lịch Của Đà Nẵng
• Hoàn Thiện Và Tăng Khả Năng Cung Ứng Hệ Thống Nhà Vệ Sinh Công Cộng
• Áp dụng lý thuyết điểm định chuẩn (Benchmarking) đánh giá hoạt động du lịch của điểm đến Đà Nẵng - 13

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*In past

7. Ease of finding your around

*In present

1	2	3	4	5
Road signs
Pedestrian signs
Display maps and information boards

*In past

1	2	3	4	5
Road signs
Pedestrian signs
Display maps and information boards

8. Evening entertainment

*In present

1	2	3	4	5
Range
Quality

*In past

1	2	3	4	5
Range
Quality

9. Overall Impression

*In present

1	2	3	4	5
General atmosphere
Feeling of welcome
Meeting expectations

*In past

1	2	3	4	5
General atmosphere
Feeling of welcome
Meeting expectations

10. Feeling of Safety

*In present

1	2	3	4	5
Felt safe from crime
As a pedestrian felt safe from traffic

*In past

1	2	3	4	5
Felt safe from crime
As a pedestrian felt safe from traffic

11. Level of language communication

*In present

1	2	3	4	5
Spoken foreign language
Communicate skill

*In past

1	2	3	4	5
Spoken foreign language
Communicate skill

12. Overall enjoyment of visit

*In present

Very low	Low	Average	High	Very high
Overall enjoyment
	Very unlikely	Unlikely	Possibly	Likely	Very likely
Likely to recommend

*In past

Very low	Low	Average	High	Very high
Overall enjoyment
	Very unlikely	Unlikely	Possibly	Likely	Very likely
Likely to recommend

13. What did you like most about Da Nang?

The general environment of Da Nang

Friendly atmosphere/people
Weather/Climate
Gastronomy
Uncrowded and relaxing
Clealiness of City
Famous landscape

14. What, if anything, spoilt your visit to Da Nang?

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15. What improvements, if any, would you like to see in Da Nang?

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