Research on factors influencing customers' decision to use reporting services at Philip Entertainment Media and Entertainment Company Limited - 2
Table 19: Reliability test of Cronbachs Alpha scale for the factor variable service capacity 53 Table 20: Reliability test of Cronbachs Alpha scale for the factor variable decision to use 54 Table 21: KMO test results 55 Table 22: Rotation matrix of factors 56 Table 23: Factor loadings of dependent ...












