Solutions for Restoring Historical and Cultural Relics, Developing Traditional Festivals and Upgrading Resorts and Entertainment Areas to Serve the Needs of Tourism

In order to meet the new requirements, the tourism industry should coordinate with relevant departments and sectors to implement a number of solutions. In the immediate future, it is necessary to perfect the system of policies, management mechanisms and support for the development of tourism human resources, including the development, promulgation and supplementation of legal documents and regulations on tourism training directly related to training facilities, forms of tourism training, teaching staff, trainers, socialization of training, international cooperation, recruitment and use of tourism workers, etc. The industry also needs to develop and promulgate standards for management and professional titles as a basis for training and using human resources in accordance with the requirements of tourism development and the requirements of the international integration process; research and apply management mechanisms, perfect and enhance the capacity of the human resource development management system from the central to local levels, paying attention to the capacity of the management team and the means, facilities and techniques for management.

One of the urgent requirements is to develop and enhance the capacity of tourism training facilities, including investing in building new training facilities in the locality. Upgrading and investing in equipment for existing training facilities, ensuring the connection between theoretical learning and professional practice; building a scientific and reasonable tourism training program framework and codes. The teaching staff is constantly improving their qualifications and developing in depth through new training, retraining and fostering, gaining experience and practice in all forms domestically and internationally, while always finding ways and having mechanisms to attract lecturers with practical experience. Training training skills for supervisors and trainers. Close coordination between training facilities and businesses to link training with use, improving the capacity and qualifications of the teaching staff. On the other hand, management agencies and tourism training facilities should quickly establish and operate an electronic database on human resource development, applying information technology and modern technical means in terms of machinery, equipment, management software and human operators. In addition, it is necessary to expand international cooperation in training and developing human resources through training cooperation, research, learning, experience exchange and effective coordination with foreign training projects.

It can be said that human resource development is both urgent and strategic and is also an extremely important issue that must be placed at the forefront of the development of Van Don tourism.

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4.2.4. Solutions for tourism environment

In order to protect the tourism resources and environment in Van Don, it is necessary to have some solutions to minimize the negative impacts of tourism on the environment, limit the pressure from the environment on tourism activities. For the overall planning of tourism development in the whole province, these solutions are only orientational, the principles are the premise for the environmental impact assessment in the specific planning of each tourist area. Some main groups of solutions are:

- Policy mechanism solutions

To ensure the preservation of natural resources and environment for sustainable tourism development, it is necessary to study and promulgate the following basic policies:

There are policies to develop key economic sectors in a reasonable manner as well as to select and determine appropriate economic structures in each region. In addition to measures to exploit and use resources reasonably, there are also measures to protect the environment on the basis of sustainable development by region and territory.

There are policies regulating management organization to ensure close coordination between sectors and levels in resource management and exploitation with implementation organization to bring high socio-economic efficiency while ensuring preservation of resources and environment for long-term development.

There are policies on investment and development of identified key markets, creating conditions to support the development of tourism activities in clusters and there should be specific regulations for the restoration and protection of environmental resources.

There are development policies and support links between economic sectors and management levels to unify management and control of the ecological environment.

- Solutions on planning and scheduling

This is a group of necessary solutions for tourism to develop in the right direction, effectively exploiting potential while preserving and nurturing tourism resources for sustainable development. To do that, it is necessary to have a master plan for tourism development.

schedule and general orientations, goals, and solutions. In addition, each tourist cluster needs a detailed plan that clearly defines functional zones and investment projects in order of priority appropriate to the needs. In parallel with sectoral planning, it is necessary to carry out territorial environmental protection orientations, which identify areas that need strict protection, areas where tourism activities are restricted, etc.

For dispersed tourist destinations and in sensitive areas such as: headwaters, concentrated residential areas, and borders, when making specific plans and projects, it is necessary to have synchronous solutions such as boundaries, architecture, infrastructure, and environmental impact assessment reports.

- Management organization solutions:

This is an important group of solutions that contribute to ensuring success in environmental protection and sustainable development of Van Don tourism. This group of solutions is proposed in the following direction:

Develop specific and reasonable rules and regulations between tourism exploitation and business, environmental resource protection, and propaganda and education, raising the knowledge and awareness of the community and tourists.

Clearly define the roles and responsibilities of all levels, sectors as well as the masses in social awareness of tourism and tourism development.

Implement state management in all fields according to laws and regulations to create a favorable natural and human environment for tourism development.

There are strict rewards and penalties for violations of environmental protection rules.

- Environmental solutions

As a highly comprehensive solution to effectively utilize all potentials and resources of the region and ensure sustainable development, this group of solutions includes the following main linking measures:

- Tourism development projects at points, zones and clusters need to be considered properly, especially assessing the immediate and long-term environmental impacts according to the law requiring general environmental protection.

There is general coordination in propaganda, advertising, management, control and environmental sanitation treatment among sectors, levels and production and business establishments.

Strictly implement the Environmental Protection Regulations in the tourism industry issued by the Ministry of Natural Resources and Environment in July 2003 and Articles 15 and 16, Chapter II "Tourism Resources" of the Vietnam Tourism Law.

There is coordination and cooperation in exchanging experiences between domestic and foreign agencies and organizations in monitoring, analyzing, managing and handling environmental impacts.

- Advertising and propaganda solutions

Integrating propaganda activities in many forms with specific, practical and easy-to-understand contents, demonstrating the contents of protecting tourism resources and environment to enhance the responsibility of all participants in tourism activities, considering the preservation of resources for tourism development as a profitable asset for all people in the region, not only in the short term but also in the long term.

- Environmental training and education solutions: This is a comprehensive and long-term solution. Environmental training and education not only aims to equip environmental knowledge for tourism managers and businesses but also for tourists and local communities, creating awareness of environmental protection and resources for tourism development.

- Solutions on applying scientific and technological advances.

The requirement to protect natural and human resources to serve the cause of sustainable development as well as the management of tourism activities in the direction of the identified goals and tasks is "an extremely large and important task not only for the tourism industry but also for all levels, sectors and local people". In addition to the series of solutions mentioned above, the application of scientific and technical advances in the management and use of resources as well as the processing of information from tourism and service activities to make correct and timely decisions in each stage with each development activity is very necessary.

The tourism industry needs to coordinate with authorities to use technical equipment and means to regularly monitor the environmental status within tourist areas in order to make appropriate adjustments to operations to ensure environmental sustainability.

In order to develop a sustainable tourism environment as well as stimulate the development of other economic sectors, ensuring long-term benefits for the community, it is extremely important to apply and integrate solutions and measures of the tourism industry with those of all levels and sectors. Preserving the environment and resources only has practical meaning when tourism businesses and the community consider it their duty.

4.2.5. Solutions for tourism development linkage

a. Regional tourism linkage

Tourism is an inter-regional economic sector, so regional coordination is an open direction for tourism development for localities in general and Van Don in particular. In the regional linkage of Van Don tourism, especially for Quang Ninh, sea tourism products play a special role. Regional linkage is demonstrated in the construction of tours and tourism products, in the coordination of tourism human resource training, in improving service quality, etc. It is necessary to create a common playground for tourism in the provinces in the region to develop in many aspects. Therefore, the linkage of tourism with districts and cities in Quang Ninh province is one of the important solutions in implementing the adjustment of the overall planning for tourism development in Van Don.

For foreign tourist destinations, the Management Board of tourist areas in Van Don needs to propose coordination with the Management Board of tourist areas abroad in creatively developing tourism products, creating cross-country tours to make the most of local tourism resources.

b. Linking four houses in tourism

In the years of innovation with the policy of developing a multi-sector economy, tourism activities also need cooperation between those components. However, the environmental pollution in eco-tourism destinations is increasingly increasing. With that situation, the author proposes some solutions based on the "4-house connection" to develop tourism to protect the natural environment, contributing to sustainable tourism development. Including the following houses: the state, farmers, schools and businesses:

Link 1: The Department of Culture, Sports and Tourism needs to link with businesses and households participating in ecotourism activities to collect information, mobilize cooperation and support from agents participating in ecotourism to advise the People's Committee of Van Don district in building an ecotourism development strategy, planning ecotourism sites associated with environmental protection to ensure sustainable development of tourism. In particular, investment projects in building ecotourism facilities all have environmental impact assessments; have measures to minimize impacts on the landscape and ecological environment of tourism,...

Link 2: The Department of Culture, Sports and Tourism needs to closely link with tourism businesses: Regularly have programs and actions to raise awareness of people at ecotourism sites about how to protect the environment so that people understand that they also benefit from participating in protecting resources and the tourism environment. Widely promote the benefits that ecotourism associated with environmental protection brings to local communities. Developing ecotourism will help the local economy develop, limit pollution and protect the health and lives of people.

Regularly guide and promptly direct environmental sanitation work at floating markets, traditional craft villages, marine environments, bays, etc. to create a clean and attractive landscape for tourists. Organize environmental activities well such as rallies, agitation, street cleaning, tree planting, placing trash cans in public places; make billboards, posters, and propaganda on mass media so that the community is aware of environmental protection at tourist attractions. At the same time, actively organize environmental protection fundraising activities such as: Organizing boat racing competitions, passing fruit between boats, competitions in producing local traditional craft products, etc. The money collected from these activities is used to raise funds for environmental protection.

Link 3: The Department of Culture - Sports and Tourism needs to closely cooperate with tourism vocational training units: place training orders based on survey results and actual statistics of human resources serving tourism, and need to soon include tourism subjects and professions associated with environmental protection in the training programs of all levels of education in order to

Raising awareness that tourism must be closely linked to the environment, tourism and the environment cannot be separated in the development of sustainable tourism. Regularly coordinate to organize internship courses for students to access tourism models closely linked to environmental protection to raise awareness of environmental protection among tourism human resources from the time they are still in school.

Link 4: The Department of Culture, Sports and Tourism cooperates with tourism businesses and tourism training units: regularly organizes playgrounds for workers in the industry to raise awareness of self-training and environmental protection in daily tourism activities. Regularly organizes groups to visit, learn and share experiences about tourist destinations that have successfully built tourism models associated with environmental protection. Comply with all state regulations on the rational use of natural resources and environmental protection. Respond and closely cooperate with each other in environmental protection activities.

Link 5: Tourism businesses link with households participating in tourism activities in investing in infrastructure and equipment for tourism, especially means of environmental protection and public hygiene. At the same time, coordinate to organize new forms of tourism such as: tree planting tourism, green tourism - protecting life, community tourism, green garden tourism.

4.2.6. Solutions on management organization

Improve the effectiveness of state management of tourism by continuing to improve the apparatus of the Department of Tourism and Trade to enhance the effectiveness of state management of all tourism activities, including consulting work to help the District People's Committee review and approve tourism development investment projects in the district.

Continue to implement administrative reforms, improve and enhance the effectiveness of the state management apparatus on tourism from the province to the district level: complete the system of specialized agencies to assist the People's Committee and People's Council in managing tourism planning and development.

Building a team of tourism staff with capacity suitable to the needs of tourism management and development in the process of regional and international integration.

Strengthening inter-sectoral and inter-regional coordination in the province in implementing the adjustment of the Master Plan for Tourism Development in Quang Ninh under the unified direction of the Provincial People's Committee; promoting the role of the State Steering Committee for Tourism in the province to solve issues related to tourism development management such as investment in product development, tourism promotion, exploitation and protection of environmental resources, land use management, infrastructure, etc.

Tourism is a comprehensive economic sector with high interdisciplinary and socialization, so there needs to be close coordination between related sectors under the direction of the Provincial People's Committee through the Provincial Tourism Development Steering Committee. To do this well, it is necessary to strengthen the effectiveness of the Steering Committee to unify the action programs of the sectors for the following tasks:

Coordinate management of exploitation and protection of tourism environmental resources;

Integrate relevant specialized planning and projects such as traffic planning, urban development, cultural conservation and development, afforestation, poverty reduction, etc. to resolve current difficulties in budget sources to ensure the quality and feasibility of tourism planning projects.

Actively apply science and technology in tourism development management.

4.2.7. Solutions for renovating historical and cultural relics, developing traditional festivals and upgrading resorts and entertainment areas to serve the development of urban tourism areas

Besides exploiting tourism resources, we must be responsible for preserving and developing tourism resources in Van Don - Quang Ninh, which is considered the leading solution for developing sustainable marine tourism.

Build a system for managing tourism resources, managing the environment, and effectively handling waste at tourist sites. Build good financial policies to enhance the responsibility of tourism units in order to control their activities.

Support businesses in using green technology and saving energy in their tourism activities by tax exemptions and preferential loans.

Encourage new tourism projects but with commitments to resource conservation as well as protection of the marine tourism environment.