PVN's occupational safety and health regulations ensure work safety; leave regulations ensure compliance with the law. And finally, evaluate training work at PVN in the following aspects: training needs are identified through the official performance evaluation system; employees often participate in annual training courses; the Group organizes specialized job training courses; new knowledge and skills are periodically disseminated to employees; the Group can fully identify training needs for employees. CLC's NNL remuneration policy evaluates the following aspects: the level of remuneration depends on specific work results; employee satisfaction with remuneration; remuneration creates motivation at work; remuneration creates attachment between employees and the enterprise; remuneration creates solidarity within the collective.
However, the research results also show that the impact of the compensation policy is inversely proportional to the development of high-quality human resources at PVN. This shows that the current compensation policies are not yet suitable for the development orientation of high-quality human resources at PVN. Therefore, solutions also need to focus on how the compensation policy can attract and retain high-quality human resources, improve the professional qualifications of human resources, increase the working efficiency of high-quality human resources and the operational efficiency of the whole PVN.
The proposed solutions are as follows:
Solution name
Based on proposed solution | |
Build and raise awareness about CLC human resource development work. | The author's proposed view on NNL CLC |
Building a strategy for developing CLC human resources based on the development strategy development, production and business goals. | The view that human resources must be consistent in quantity and quality with production goals in each stage |
Building a set of criteria for evaluating human resources CLC oil and gas | Based on the NNL CLC criteria that the author researched, surveyed. |
Improve quality at two stages The most important thing now is exploitation and processing. | Exploitation is the premise of the value chain. The oil and gas industry also processes to create great added value. |
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Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Education - Training with the development of high quality human resources in Vietnam today - 23

Solution name
Based on proposed solution | |
Building a working culture in the oil and gas industry, regularly launching emulation movements | Motivate and inspire employees |
Develop and apply human resource management methods according to international standards. | Meeting PVN's human resource development goals: all job titles at PVN meet and are suitable for job title requirements. cooperation in the regional and international oil and gas industry. |
Apply key performance indicators (KPIs) | Performance evaluation becomes transparent, clear, specific and fair. and more efficient |
Open the door to deeper integration | Meet oil and gas production targets |
Preparing the next generation of staff for important positions of PVN | Proactively identify potential candidates suitable for important positions in the future. |
Conduct recruitment exams for important positions | Overcoming the situation of evaluating cadres based on their background, background, qualifications, degrees, contributions, and gender, and not paying due attention to their work performance. economy and workers' trust |
Building and perfecting the staff team for training and development work NNL CLC. | Meeting the goal: PVN is completely proactive in training high-quality human resources. |
Building and developing PVN's training system | |
Building standard training programs | Meeting the objectives: all job titles at PVN meet and are suitable for job title requirements in the regional and international oil and gas industry. |
Build programs and training courses based on the functional system |
Solution name
Based on proposed solution | |
job description and performance evaluation | |
Increase investment in facilities and technology techniques for training | Meet the goal: build each member unit of PVN into a learning organization, creating the best conditions for employees to study, develop and promote their potential creativity. |
Applying information technology in training | |
Arrange and assign CLC human resources reasonably based on capacity and job analysis, and establish standards for each title | Reasonable use of labor, meeting the requirements of the job title. |
Rectify the labor time norm | Ensure that labor standards are established reasonable basis for determining the correct level of salary payment |
Plan your career paths specific occupation | Motivate employees to strive |
Training and challenging CLC NNL | A method of stimulation that helps employees to strive to maximize their abilities. mine |
Adjust position and position as desired suitable for staff at PVN. | Promoting NNL creativity |
Further promote the role of the Union in participating in management business | Meet the goal: increase socialization in corporate governance. |
Conduct satisfaction surveys periodically. staff's heart | Timely detection of irregularities in human resource development work |
Publicity and standardization recruitment | Recruit the right workers to meet the requirements of the position to be recruited. |

Content of solutions
6.3.2.1. Overall solutions
Building and raising awareness of the work of developing high-quality human resources. From the team of leaders and managers to each staff member, it is necessary to be aware that the work of developing high-quality human resources, especially high-quality human resources, is a breakthrough and a long-term foundation to ensure sustainable development and enhance the competitiveness of the Vietnam National Oil and Gas Group in general and each member unit in particular. High-quality human resources must be a workforce consisting of people who develop physically, mentally, in terms of qualities and positivity, social dynamism as well as the skills necessary for the job. High-quality human resources must be recognized in reality, which means that it is not synonymous with high academic degrees. High-quality human resources are people with the actual capacity to complete assigned tasks in the most excellent way, creatively and with truly useful contributions to the development of the unit and more broadly, of the country.
In practice, the development of high-quality human resources depends on the awareness, qualifications and political determination of leaders and the management apparatus. Once leaders and management apparatus have a correct understanding of the role of high-quality human resources, they will make the most correct decisions about sending cadres and employees to study and training as well as "rolling out the red carpet" to attract and use high-quality human resources for their units.
Building a strategy for developing high-quality human resources based on the development strategy and production and business goals . The content of the strategy for developing high-quality human resources needs to be complete and specific in terms of viewpoints, goals, orientations, roadmaps, development plans for each year, each stage and solutions to implement that strategy. The strategy for developing high-quality human resources must specifically identify the quantity and specific requirements for quality: skills, qualifications, expertise, qualities, physical strength, foreign languages, etc. The plan needs to be reviewed and adjusted annually, implementation must be monitored, and the results after each stage need to be quantified and the level of completion assessed.
Building a set of criteria for evaluating CLC oil and gas human resources, including 4 general criteria on the aspects of Skills, Knowledge, Qualities - Attitudes and Physical Strength. Each criterion includes a set of indicators, such as:
Skills include: decision making skills, planning skills, organizational skills, teamwork skills, adaptation skills, communication skills.
Knowledge includes: higher learning ability, creativity, foreign language knowledge, information technology knowledge, work experience, ability to apply knowledge in work, specialized knowledge, professional expertise.
Qualities and attitudes: commitment to the organization, love for the job, passion for work, working style, sense of responsibility for work, sense of autonomy, sense of organization and discipline, compliance with regulations and rules.
Physical strength includes: the ability to undertake jobs that require agility, flexibility, the ability to work overtime based on health, health status, and the ability to control work pressure.
All of the above criteria must meet the requirements of Good or higher.
Improving the quality of the two most important stages today is exploitation and processing. In fact, Vietnam's current exploitation level is only 30% (the world's is 40-45%). In the coming time, if the oil and gas industry does not increase the recoverable reserves and quickly find new mines, it will not be able to meet the demand for gasoline and oil consumption in the coming time. To do so, the Government as well as the oil and gas industry itself must have appropriate investments in the field of exploration and prospecting. In reality, we still have to export crude oil to import gasoline and oil, the added value (or more correctly, the profit) has unintentionally "poured" into the direction of foreign enterprises (processing companies). For one US dollar of crude oil in developed countries, people can earn 0.5 or nearly 1 dollar of added value from post-processed products (gasoline, oil, asphalt, plastic, etc.), but in Vietnam, the benefits from processed products into goods are still very limited. Therefore, it is necessary to focus on developing breakthrough high-tech human resources in these stages.
Building Oil and Gas working culture : friendly working environment, adequate working conditions, encouraging and facilitating creative labor, building trust
trust, love for the job, and passion for the job. From there, workers will be proactive and dedicated to work for the industry, for the unit, and for the benefit of the workers themselves. That also encourages them to be willing to pass on their experiences and professional secrets to the next generations for the development goal of the entire oil and gas industry.
Launch emulation movements for good workers, creative workers, and safe workers among officers and employees, promote many initiatives, improve production techniques, and strengthen thrift practices and combat waste in all areas of activity.
Building and applying human resource management methods according to international standards to objectively and fairly evaluate employees' contributions to the development of the unit. This system includes: Competency map, specific job title standards; Job performance standards; Job performance evaluation system and human resource management software. Building a system and process from selection - training - use - evaluation - treatment based on the job title and level of work completion. Although some units in the Group have built and are applying, the number is still small, need to be expanded further. Moving towards building an electronic human resource management system for the whole PVN, approaching the level of human resource management worldwide, moving towards knowledge management and talent management.
In addition, new units set up job descriptions for job titles, in reality between departments and divisions need close coordination in work. Therefore, it is necessary to build job descriptions for departments and divisions or build diagrams and tables clearly showing the relationships between departments and divisions.
Applying KPI (Key Performance Indicators) in job performance evaluation. The purpose of using KPI is to ensure that employees properly perform the responsibilities in the job description of each specific position, which contributes to making job performance evaluation more transparent, clear, specific, fair and effective, improving the effectiveness of job performance evaluation because KPI indicators are highly quantitative and can be specifically measured. To implement KPI, the company needs to build a system of goals from high to low according to the MBO method (Management By Organization).
Management by objectives is a process of working based on objectives, in which managers and employees agree on common objectives and clearly understand the role of each of those objectives.
Open up for deeper integration to attract foreign investment in mines in deep offshore waters, low-efficiency mines, apply preferential taxes attractive enough to stimulate foreign investment. Issue policies to support infrastructure, taxes, and policies to encourage foreign investment in the field of oil and gas processing. Encourage countries with crude oil export sources to participate in investing in building refineries and petrochemical plants in Vietnam. Encourage domestic and foreign investors to form and implement cooperation projects in producing LNG abroad, transporting and distributing in Vietnam. Actively invest abroad. Currently, policies and management mechanisms for oil and gas exploration and exploitation abroad are still inadequate and inconsistent with international oil and gas exploration and exploitation practices. The Government needs to soon issue favorable unified policies and mechanisms to create conditions for the Group to expand investment abroad.
To prepare a team of successors for important positions of the Group , it is necessary to build a promotion chart, apply fuzzy sets to prepare this team of officials. The preparation process may include the following steps: First: organize a comprehensive assessment of the quality of current CLC human resources and identify potential candidates based on an analysis of each person's strengths, weaknesses, and abilities to find the suitability for important positions in the future. Second: discuss the assessment results with the person being assessed to help them know their position and status compared to the requirements of the future position, point out their weaknesses and help them build a promotion roadmap, a training roadmap that needs to be implemented. Finally: plan to support and assist superiors with potential candidates.
Conducting recruitment exams for important positions , in recent years, units under the Group have appointed thousands of cadres at all levels to meet the needs of management and operation of increasingly expanding production and business activities. However, the appointed positions are mostly taken from internal management resources, there have not been many cases of transfer from units outside the industry. Recruitment exams are aimed at finding
New methods in selecting and appointing cadres, contributing to overcoming the situation of evaluating cadres based on their background, background, qualifications, degrees, contribution process, gender, not paying due attention to actual work efficiency and the trust of workers - the main measure in evaluating cadres. This is a selection process that creates opportunities for healthy competition among cadres, creates motivation to promote self-study awareness, self-improvement of personality, is a real step forward of democracy in cadre work. In other words, it is creating opportunities for everyone to contribute and enjoy the fruits of development; or this is creating conditions for everyone to have the opportunity to develop and promote their abilities well. However, this is a complex, sensitive job that requires courage and determination to break away from current regulations, requiring the steadfastness, sensitivity, dynamism and creativity of leaders at all levels and those working in personnel organization today. The liberalized domestic labor environment and the globalization of international labor have also allowed PVN to access, select and attract workers with the best technical expertise, which can bring high efficiency in management and operation.
Promote the marketability of domestic and international sources of supply and demand for high-quality labor. It is necessary to make both supply and demand for labor, regardless of source (domestic or international), equal before the laws of the market, accept the market and move according to the movement of the market. Subjective interventions that do not encourage the perfection of the market are ready to cause defects and negative disadvantages. Accepting the market means that sellers are willing to sell, buyers are willing to buy and prices are formed naturally through the internal competitive forces of the market. The freedom of suppliers and demanders must be respected and under those conditions, similar goods will naturally form similar exchange prices. Promoting the marketability of supply and demand makes these two forces more accessible to each other, reduces misinformation, promotes the operation of rigidly deregulated markets, and forms more favorable balances. The most important requirements for implementing market promotion are to publicize information about demand and





