Requirement: The plan must clearly assign each item in DBCL system framework model (who is in charge) | ||
3. Implement the construction of a reference framework Requirements: Implement according to the approved plan; the reference framework must: name all tasks, clearly identify the products of each task, clearly identify the subject, ... | Construction Subcommittee; Relevant units; Board of Directors | |
4. Meeting to unify the contents in the reference framework Requirement: All relevant units participate in the meeting and give feedback; research and edit. | Construction Subcommittee | |
5. Sign the decision to issue the reference framework Requirement: The decision must be sent to all units related to IT vocational training at college level. | Construction Subcommittee; Relevant units authority; Board of Directors | |
2 | Building international information systems to manage information technology | |
1. Establish a steering committee and implement the construction of a quality management system for IT vocational training. Requirement: The decision to establish must be signed and approved by the Principal. | Faculty of Information Technology presides; Board of Directors | |
2. Establish a team to compile international standards and documents related to the quality management system. Requirement: The editorial members are cadres and teachers who are the subjects in the reference framework. | Faculty of Information Technology presides; Members | |
3. Organize training, fostering and supplementing knowledge to serve the construction of international standards. Requirement: All members participating in building TTQT must attend training classes. | Instructor, Members | |
4. Building a system of international information systems to carry out work content Requirement: The construction process must closely follow the reality of IT vocational training of the school and comply with the reference framework. | Construction members | |
5. Synthesize and approve the drafted TTQT with relevant units. Requirement: Relevant units give comments for immediate correction if they see any unreasonable points in the TTQT. | Steering Committee; Relevant units | |
6. Sign decisions and promulgate established international regulations Requirement: Organize a ceremony to announce the decisions to issue international regulations for the entire school to know and implement. | Steering Committee; Related units and individuals authority; Board of Directors | |
3 | Building a toolkit for evaluating DBCL activities | |
1. Form a subcommittee to develop a toolkit for evaluating DBCL activities. Requirement: The list of subcommittee members must ensure objectivity, correct composition and sufficient capacity. | TTKT&DBCL chaired; Board of Directors | |
2. Develop plans and activities of the subcommittee Requirement: The plan and content must be approved by the Principal. | Subcommittee | |
3. Organize and implement work according to plan Requirement: Based on the contents of the DBCL system, develop criteria for evaluating DBCL activities. | Subcommittee | |
4. The subcommittee meets and publishes a draft of the operational assessment criteria. Requirements: Record all comments, research and edit to meet requirements. | Subcommittee, Faculty of Information Technology; Board of Directors |
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5. Sign the decision and issue the toolkit for evaluating the quality assurance activities of the IT vocational training process at college level. Requirement: Organize a ceremony to announce the issued decisions for the whole school to know and implement. | Subcommittee, Department of Information Technology; Related units; Board of Directors | |
5 | Carry out assessment activities | |
5.1 | Internal assessment | |
1. Develop an internal assessment plan Requirement: To be established periodically, at least once a year. The plan must be approved by the principal. | Center for Science and Technology | |
2. Establish a subcommittee for evaluation activities Requirements: The composition of the subcommittee must ensure objective criteria and have all necessary capacities and expertise. | Center for Science and Technology | |
3. Meeting to implement internal assessment Requirements: Emphasize the importance and significance of internal assessment, agree on the assessment program, clarify issues (if any) before assessment. | Evaluation Subcommittee | |
4. Conduct internal assessment Requirement: Ensure that the entire evaluation process is objective, focusing on evidence that is consistent with issued documents. | Evaluation Subcommittee, Faculty of Information Technology | |
5. Summary of the following assessment contents Requirements: Focus on the activities of the IT department, documents, and evidence of the department's achievements. | Evaluation Subcommittee | |
6. Summary of results Requirement: The report must follow the format that fully records the errors discovered during the assessment process and proposes ways to correct the errors. | Evaluation Subcommittee | |
7. Summary meeting Requirement: Summarize and report errors and comments discovered during the assessment process. Determine the cause of errors and develop corrective actions. | Evaluation Subcommittee, IT Course, Board of Directors | |
8. Implement and implement remediation Requirement: The IT Department must follow the agreed requirements, content, and plan. | Faculty of Information Technology | |
9. Summary of remedial records Requirement: Summarize the results of the correction and corrective actions taken. | Evaluation Subcommittee | |
10. Verification Requirements: Evaluate the level of completion and appropriateness of corrective action results compared to the content, requirements and corrective action plan. | Evaluation Subcommittee, Faculty of Information Technology | |
11. Report preparation Requirement: Report nonconformance for corrective action failure using the form. Explain the reason for failure. | Evaluation Subcommittee, Faculty of Information Technology | |
12. Complete the report Requirement: Complete the non-conformance report according to the form. | Evaluation Subcommittee | |
13. Save the file Requirement: Keep records as required | Evaluation Subcommittee |
Self-assessment of training programs | ||
1. Establish a self-assessment council for training programs Requirement: The members of the Accreditation Council include: The Chairman of the Accreditation Council is the Principal; The Vice Chairman of the Accreditation Council is the Vice Principal in charge of training; The Secretary of the Accreditation Council is the head of the unit in charge of quality accreditation. | TTKT&DBCL chaired; Board of Directors | |
2. Develop a plan to implement self-assessment of training program quality. Requirement: Assign members of the Accreditation Council to be in charge. according to inspection criteria. | Self-Assessment Council (SECC) | |
3. Conduct self-assessment of quality of IT department | Faculty of Information Technology | |
3.1. Develop a plan to self-assess the quality of IT vocational training programs at college level Requirements: Plan and approved by the Accreditation Council | Faculty of Information Technology presides; Board of Directors | |
3.2. Collect information and evidence Requirement: Evidence must be specific to the implementation process of the IT profession. | Faculty of Information Technology | |
3.3. Evaluate and determine the level of achievement according to each indicator, standard and criterion. Requirements: Analyze and clarify strengths, weaknesses and causes; propose an action plan to improve the quality of activities related to the implementation of IT vocational training programs. | Faculty of Information Technology | |
3.4. Write a Draft Report on the results of self-assessment of the quality of the training program of the Faculty, Requirement: Report with copies of evidence, send to the inspection council. | Faculty of Information Technology | |
4. The school's self-accreditation council conducts quality assessment. CTĐT quantity | Board of Directors chaired; Faculty of Information Technology | |
4.1. Research and contribute to completing the self-assessment reports on training program quality of the Faculty of Information Technology. Requirement: Feedback (hard copy) on the self-assessment of the IT department according to the accreditation criteria | Board of Directors chaired; Faculty of Information Technology | |
4.2. The inspection council conducts actual inspection, Requirement: Collect more information and evidence of each index, standard, and criteria for assessing the quality of IT vocational training programs. | Board of Directors chaired; Faculty of Information Technology | |
4.3. The Secretary of the Inspection Council completes the Self-Inspection Results Report. Requirement: The report must be approved by the members of the Board of Directors and the IT department. | Board of Directors chaired; Faculty of Information Technology | |
5. Announcement of the Self-Assessment Report on the Training Program Quality of the Faculty. Requirement: The Principal convenes a meeting to announce the Results Report. Self-assessment of quality of IT vocational training programs within schools | Board of Directors chaired; Faculty of Information Technology; unit in school | |
5.3 | Inspection and examination of training activities (school level) | |
1. Build plans Requirement: The school inspection board shall prepare an inspection plan and submit it to the Principal for approval regarding the inspection of IT training activities. | Inspectorate | |
2. Issue the plan | Inspectorate |
5.2
Requirement : The plan must be publicly issued on the school's media and send specific documents to the IT department | ||
3. Conduct inspections and checks Requirement: The IT Department must fully prepare the content as required by the inspection committee. | Inspection Committee, IT Department | |
4. Summary and reporting of results Requirement: The secretary of the inspection committee approves the inspection report before the IT department. | Inspection Committee, IT Department | |
5. Sign and announce the decision to handle Requirement: The inspection board drafts a decision on handling the inspection and submits it to the principal for approval. | Inspection Committee, Board of Directors | |
6. Save the file Requirement: Inspection records must be kept at the IT department and the school's Inspection Board. | Inspection Board of Units | |
6 | Implement non-conforming product control activities and system improvement | |
6.1 | Control of non-conforming products | |
1. Detect non-conforming products (products that do not conform to what is wrong, do not meet the requirements set forth) Requirement: The detection must be accurate and consistent with the content related to inappropriate products related to the IT vocational training process. | School staff | |
2. Vote Requirement: Prepare a non-conforming product control form according to the form | Product detection unit not available Fit | |
3. Consider Requirement: Compare with regulations and instructions to review the content of non-conforming products and assess the scope of influence of non-conforming products. | Leaders of relevant units, Department/person that detected the nonconforming product | |
4. Proposed solutions Requirement: Measures to handle detected non-conforming products, including: Carrying out correction, repair, and elimination | Unit and Center leaders KT&DBCL | |
5. Check Requirement: Check with regulations and instructions to review the content of the product that is not in compliance. | Center for Science and Technology, Detection unit | |
6. Summary and reporting Requirement: Summary report of non-conforming products and expected handling measures of the units. | Center for Science and Technology, Board of Directors | |
7. Consider Requirement: Check with regulations and instructions to review the content of the product that is not in compliance. | Center for Science and Technology, Board of Directors | |
8. Unification meeting Requirement: Provide action for nonconforming products detected. | Center for Science and Technology, Board of Directors, Related Units | |
9. Determine the cause, treatment measures, and implementing unit. Requirement: Identify root cause, direct cause | Center KT&DBCL, BGH |
causing nonconforming product. Make a request for action corrective or preventive action | Related Units | |
10. Implement corrective or preventive action Requirement: Must ensure that similar nonconforming products do not recur | Center for Economic and Technical Cooperation, Unit fault | |
11. Re-check for non-conforming products Requirement: Recheck the status of non-conforming products in a timely manner. | The department/person removing or repairing the product is not Fit | |
12. Make a record Requirement: Complete non-conforming product control form | The department/person removing or repairing the product is not Fit | |
13. Save the file Requirement: Keep records as required | Center KT&DBCL | |
6.2 | Improving the DBCL system | |
1. Suggestions for improvement Request: Propose request according to prescribed form and send to unit leader | Teachers, staff, officials; heads of units, | |
2. Consider Requirements: Review and evaluate the suitability of the proposed requirements proposed by staff and teachers of your unit. | Unit Head; Teachers, staff, official | |
3. Consider Requirement: Units meet to consider the suitability of the proposals. | Units | |
4. Summary and reporting Requirement: Synthesize proposed opinions and submit to the Board of Directors or the Center for Science and Technology | Units, centers of KT&DBCL | |
5. Consider Request: Center for Economic and Technical Education reviews proposed opinions and submits to the Board of Directors. | Center for Science and Technology, Board of Directors | |
6. Organizing meetings Requirement: Organize a meeting to determine the cause and measures for improvement. | Board of Directors, Center for Science and Technology, leaders directing relevant units | |
7. Improvement planning Requirement: Based on the conclusion of the leadership review meeting, make a plan to implement corrective measures and send it to relevant units. | Center for Information and Communication Technology | |
8. Assignment of implementation Requirement: Unit leader assigns and guides individuals to implement corrective and improvement measures. | Head of relevant unit, Center TT&DBCL | |
9. Make improvements Requirement: Implement improvement content according to agreed requirements, content and plan. | Relevant units and individuals | |
10. Check and report Requirement: Regularly check, review and verify improvement results; Unit leader reports back to the standing department to confirm completion. | Unit Head; Center for Information and Communication Technology |
11. Complete the report Requirement: Complete the file system, report improvements and submit to the principal for review. | Center for Science and Technology | |
12. Save the file Requirement: Records must be complete with evidence. | Center TT&DBCL | |
6.3 | Corrective action | |
1. Detect errors Requirement: Error detection in the process of managing IT vocational training at college level must ensure accuracy and objectivity. | Faculty of Information Technology, Units | |
2. Request for correction Request: Request form for correction according to the form, send to KT&DBCL center | Faculty of Information Technology, Units | |
3. Check for error validation Request: Review error in corrective action request | Center KT&DBCL | |
4. Report to superiors Requirement: Report must be complete and accompanied by evidence. | Center KT&DBCL | |
5. Unification meeting Requirements: Must identify the cause; develop corrective actions; Clearly identify the implementing unit and propose solutions to the detected errors. | Center for Science and Technology, related units, IT department | |
6. Implement the fix Request: Perform the work in the agreed corrective action request (approved by the principal). | Faulty Unit, Related Units mandarin | |
7. Verification Requirement: Conduct verification according to the plan specified in the corrective action request report. | Center for Science and Technology, Unit has error | |
8. Prepare report Required: Confirm corrective action has been taken; complete other information of the corrective action request form | Center for Science and Technology, Unit has error | |
9. Save the file Requirement: Evidence of correction must be kept at the faulty unit and the KT&DBCL center. | Center for Science and Technology, Unit has error | |
6.4 | Preventive action | |
1. Create a preventive action request form Requirement: The request for preventive action must follow the issued form. | Related units | |
2. Check Requirement: Contact units expected to have potential errors, review potential error phenomena/characteristics. | Related agencies, Center KT&DBCL | |
3. Synthesize and report to the Board of Directors Requirement: Summarize all potential errors detected by sample, with evidence | Related units, Center KT&DBCL | |
4. Take precautions Requirement: Implement the measures and work identified in the Preventive Action Request Form to eliminate the cause of the potential defect. | Related units, Center for Science and Technology |
5. Verification Requirement: Conduct verification according to the plan specified in the Prevention Request Form. | Related units, Center for Science and Technology |
6. Report and complete the form Required: Confirm that preventive action has been taken; complete other information on the Preventive Action Request Form | Related units, Center for Science and Technology |
7. Save the file Requirement: Evidence of prevention must be kept at the KT&DBCL center. | Related units, Center KT&DBCL |
c) How to implement the solution
Based on the content of IT vocational training management, 6 main contents were developed to manage IT vocational training at college level to approach the quality assurance, which are: Building a reference framework for IT vocational training management; Building international standards; Building a set of assessment tools; Carrying out assessment activities; ...
Through the assessment content, it is necessary to clarify the advantages and disadvantages in the management contents as well as the management subjects in the reference framework. Related units discuss, exchange and organize meetings as well as apply the improvement process to the reference framework, to build more complete.
d) Conditions for implementing the solution
Need to be approved by the Board of Directors, full awareness of school leaders as well as related units.
Disseminate information to help teachers and staff involved in IT training see the importance of applying the reference framework.
Teachers and staff need to be fully and actively aware of the importance and influence of all activities in the reference framework for the management of vocational training in IT at college level.
3.2.2. Develop sets of procedures and processes (TTQT) to perform work content according to the reference framework
a) Purpose and meaning of the solution
As a means and tool to manage the construction and maintenance of the DBCL system in the management of IT vocational training at college level to achieve the highest efficiency; create a scientific working method: clearly define the work (what to do); clearly define the person (who does it), and clearly define the way to do it (in what order, what process, what form...); clearly define the real time.