MINISTRY OF EDUCATION AND TRAINING
UNIVERSITY OF COMMERCE
TRAN KHANH LINH
IMPROVING HUMAN RESOURCE REWARDS POLICY AT CARGO SERVICE JOINT STOCK COMPANY
VIETNAM AIRLINES
MASTER'S THESIS IN ECONOMICS
HANOI, 2021
MINISTRY OF EDUCATION AND TRAINING
UNIVERSITY OF COMMERCE
-------------------------
TRAN KHANH LINH
IMPROVING HUMAN RESOURCE REWARDS POLICY AT CARGO SERVICE JOINT STOCK COMPANY
VIETNAM AIRLINES
MAJORITY: HUMAN RESOURCE MANAGEMENT CODE: 834.04.04
MASTER'S THESIS IN ECONOMICS
SCIENTIFIC INSTRUCTOR: ASSOCIATE PROFESSOR, DR. MAI THANH LAN
HANOI, 2021
COMMITMENT
The author of the topic "Improving human resource treatment policy at Vietnam Air Cargo Services Joint Stock Company" hereby declares that this is my own research work. The data and results presented in the thesis are honest and have never been published in any other work. I take full responsibility for my research.
Author
Tran Khanh Linh
ACKNOWLEDGEMENTS
I would like to express my sincere gratitude to the teachers of the University of Commerce, who have created favorable conditions and enthusiastically guided me throughout the process of studying, researching and completing my graduation thesis. In particular, I would like to express my deep gratitude to Associate Professor, Dr. Mai Thanh Lan for enthusiastically guiding me throughout the process of researching and implementing this thesis.
Through this, I also send my sincere thanks to the Board of Directors of Vietnam Air Cargo Services Joint Stock Company for creating conditions and helping me to complete the topic.
Although I have tried to complete this thesis within the scope and ability allowed, it is inevitable that there are shortcomings. I look forward to receiving sympathy and comments from teachers, experts and those interested in the topic.
Thank you very much!
INDEX
COMMITMENT i
ACKNOWLEDGEMENTS ii
TABLE OF CONTENTS iii
LIST OF ABBREVIATIONS vi
LIST OF TABLES vii
LIST OF DIAGRAMS viii
LIST OF CHARTS viii
INTRODUCTION 1
1. Urgency of the topic 1
2. Overview of related research works 2
3. Research purpose and tasks 7
4. Research object and scope 8
5. Research methods 8
6. Topic structure 11
CHAPTER 1: THEORETICAL BASIS OF HUMAN RESOURCE TREATMENT POLICY IN ENTERPRISES 12
1.1. Basic concepts 12
1.1.1. Policy 12
1.1.2. Human resource treatment 12
1.1.3. Human resource treatment policy 13
1.2. Basic theoretical contents of the enterprise's human resource treatment policy 17
1.2.1. Process of human resource treatment policy 17
1.2.2. Human resource treatment policies 21
1.3. Factors affecting the human resource treatment policy of enterprises
................................................................ ................................................................ ..............................33
1.3.1. Internal environmental factors 34
1.3.2. External environmental factors 35
1.4 Criteria for evaluating human resource treatment policies 35
CHAPTER 2: CURRENT STATUS OF HUMAN RESOURCE REWARD POLICY OF VIETNAM AIR CARGO SERVICES JOINT STOCK COMPANY.38
2.1. Overview of Vietnam Air Cargo Services Joint Stock Company.38
2.1.1. Overview of the formation and development process of Company 38
2.1.2. Functions and duties of Company 38
2.1.3. Business performance of the Company 39
2.1.4. Organizational structure of Company 39
2.1.5. Human resource structure at Vietnam Air Cargo Services Joint Stock Company (ACSV) 41
2.2. Current status of human resource treatment policy of Vietnam Air Cargo Services Joint Stock Company 45
2.2.1. Process of human resource treatment policy at Company 45
2.2.2. Current status of human resource treatment policy at Company 56
2.3. Analysis of factors affecting human resource treatment policy of Vietnam Air Cargo Services Joint Stock Company 70
2.3.1. Internal environmental factors 70
2.3.2. External environmental factors 74
2.4. General assessment 74
2.4.1. Positive aspects 74
2.4.2. Limitations and causes 76
CHAPTER 3: SOLUTIONS TO IMPROVE HUMAN RESOURCE REWARD POLICY OF VIETNAM AIR CARGO SERVICES JOINT STOCK COMPANY 79
3.1. Development orientation of Vietnam Air Cargo Services Joint Stock Company 79
3.2. The perspective of perfection and the goal of the human resource treatment policy of Vietnam Air Cargo Services Joint Stock Company 81
3.2.1. Perspectives on perfecting the Company's human resource treatment policy 81
3.2.2. Objectives of the Company's human resource treatment policy 82
3.3. Solutions to improve the human resource treatment policy of Vietnam Air Cargo Services Joint Stock Company 82
3.3.1 Solution to evaluate human resource treatment policy 82
3.3.2. Solutions to improve financial compensation policy 85
3.3.3. Solutions to improve non-financial compensation policies 89
3.4. Recommendation 94
3.4.1 Recommendations to the Company's Board of Directors 94
3.4.2. Recommendations to the State 96
CONCLUSION 100
REFERENCES APPENDIX
LIST OF ABBREVIATIONS
STT
Symbol | Original meaning | |
1 | CP | Share |
2 | CBCNV | Staff |
3 | employee | Workers |
4 | NNL | |
5 | CPDV | Service stock |
6 | QTNL | Human resource management |
7 | Board of Directors | Board of Directors |
8 | WTO | World Trade Organization |
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