Post-initial measurement of financial liabilities
When presenting the Financial Statements, financial liabilities are presented at fair value through profit or loss or presented at amortized cost.
A survey of 82 businesses shows that the measurement status after initial recognition of financial liabilities is as follows:
For short-term and long-term loans, survey data shows that 100% of businesses use the original cost basis.
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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General Theoretical Basis of Corporate Finance and Corporate Financial Analysis. -
Cement Finance Company's Financial Plan (Excerpt) -
Business development solutions of VPFC Petroleum Finance Joint Stock Corporation towards Financial Group - 12 -
Finance and Financial Management Mechanism for Public Higher Education
During the in-depth interview, 10 experts all said that there is currently no requirement to re-determine the value of financial liabilities, so businesses do not perform this operation. However, in order for accountants to provide more useful information, it is necessary to re-measure financial liabilities.
The survey results of 82 enterprises show that issued bonds are measured after initial recognition as follows: 77/82, accounting for 94% of enterprises, choose the original cost measurement basis; 5/82, accounting for 6%, choose the allocated value measurement basis.

The survey shows that 100% of businesses use the original cost measurement basis to calculate the initial recorded value of payables to sellers, advances from customers, internal payables, and other payables.
Regarding deposits and collateral, the investigation showed that 80/82, accounting for 98% of enterprises, chose to use the original price measurement basis after the initial recording time; 2/82 enterprises did not give a choice, accounting for 2%.
120
100
80
60
40
20
0
Bonds
Advance payment
Receive bets, deposits
Original price Reasonable price
Allocation value Other way
Short term and long term loans
Payable to seller
Internal payables
Figure 3.16 Measurement after initial recognition of financial liabilities
Measuring equity instruments
To study the current status of measuring equity instruments, the author conducted a survey and investigation of 82 enterprises with the following results:
Initial measurement of equity instruments
For common stock, 82/82 accounts for 100% of businesses choosing the initial measurement basis as the issue price.
Of the 82 surveyed enterprises, 81/82, accounting for 99% of enterprises, used the issue price as the basis for initial measurement of preferred shares; 1/82, accounting for 1% of enterprises, used initial measurement of preferred shares at par value.
Among the surveyed enterprises, 100% of enterprises used the initial measurement basis for treasury stock as original price.
120
100
80
60
40
20
0
Common stock Preferred stock Treasury stock
Issue price Face value
Reasonable price
Figure 3.17: Initial Measurement of Equity Instruments
Post-initial measurement of equity instruments
100% of surveyed enterprises choose the cost method to measure after initial recognition of common stock, preferred stock and treasury stock.
3.2.2.2 Measurement of derivative financial instruments
Initial measurement of derivative financial instruments
According to the survey results of 82 enterprises, for forward contracts, futures contracts, and swap contracts, 100% of enterprises do not measure and record these contracts.
For option contracts in particular, 100% of businesses use the original price to reflect the cost incurred to purchase the option contract.
Post-initial measurement of derivative financial instruments
At the time of reporting, 100% of businesses did not measure the initial position for forward contracts, futures contracts, and swap contracts.
Particularly for option contracts, if the enterprise has to pay the option premium, the value of the option contract is measured at original price.
Derivative financial instruments at surveyed enterprises are mostly not measured, if measured (buying option contracts), then using original price. This does not fully reflect the risks that enterprises are facing when the obligations under derivative contracts have been signed and payment commitments must be made. This violates the principle of prudence.
This needs to be promptly remedied by both policy makers and businesses, who must also actively seek information and raise awareness about measuring derivative financial instruments.
3.2.3 Current status of financial instrument recognition
3.2.3.1 Current status of recording underlying financial instruments
Initial recognition status of underlying financial instruments Time of recognition of underlying financial instruments
Through a survey and study of the current status of recording underlying financial instruments in 82 non-financial enterprises in Vietnam, it was found that: 90% of enterprises responded that underlying financial instruments were recorded at the time the Contract took effect; 10% of enterprises responded that underlying financial instruments were recorded at the time of payment; (Chart 3.19).
Contract effective date: 89%
Payment time: 10%
0 10 20 30 40 50 60 70 80 90 100
Figure 3.18 Timing of recognition of underlying financial instruments
Initial recognition of financial assets
According to data compiled from 10 in-depth interviews: Currently, in enterprises, financial assets are initially recorded according to short-term or long-term circulation periods. 100% of enterprises have not yet recorded financial assets into 4 groups with different purposes of use and different measurement methods. This is very difficult for enterprises when synthesizing data and preparing financial statements because there is no information related to the 4 groups of financial assets.
Initial recognition of financial liabilities
Through in-depth interviews with businesses, it was found that at the initial time, financial liabilities were recorded at the original price stated on contracts, receipts, invoices, etc., classified according to the payment object and the short-term or long-term payment period. Financial liabilities were not recorded according to the measurement method (not divided into financial liabilities measured at fair value and financial liabilities recorded at amortized value).
In the enterprises that the author conducted the investigation, when issuing convertible bonds into shares, the value of the convertible bonds will be recorded in: Liabilities 69/82, accounting for 84%; Recorded in 2 items Liabilities and Equity: 13/82, accounting for 16% of enterprises; (Chart 3.20)
Liabilities and Equity:16%
Equity: 0%
Liabilities: 84%
0 10 20 30 40 50 60 70 80 90
Chart 3.19 Current status of recording Convertible bonds
Thus, in the surveyed enterprises, 84% recorded all convertible bonds in the payables section - this is not true to the nature of the business, distorts the self-financing coefficient index, debt ratio on the Balance Sheet and is not consistent with international practice.
Initial recognition of equity instruments
Through in-depth interviews with Kinh Do Joint Stock Company, it was found that the initial recording of common shares fully reflected information on the par value of shares, the issue price of shares, and the difference between the issue price and the par value of shares. The additional issuance of common shares at Kinh Do Joint Stock Company is shown in Appendix 3.22. The current status of recording equity instruments at the surveyed enterprise.
Through investigation at Petrolimex Import-Export Joint Stock Company, the Resolution of the 2011 Annual General Meeting of Shareholders dated April 26, 2011 approving the issuance of bonus shares to existing shareholders to increase charter capital from the development investment fund was fully reflected by the company, in accordance with the accounting regime (Appendix 3.22).
Among the enterprises surveyed by the author, 76/82 enterprises, accounting for 93%, recorded the value of preferred shares in the Equity section; 6/82, accounting for 7%, recorded in 2 sections: Liabilities, Equity. 0/82, accounting for 0% of enterprises recorded the value of issued preferred shares in the Liabilities section (Chart 3.20)
Liabilities and Equity: 7%
Equity: 93%
Percentage
Liabilities: 0%
0 20 40 60 80 100
Figure 3.20 Current status of recognition of Preferred shares Current status of recognition after initial recognition of underlying financial instruments Post-initial recognition of financial assets
When choosing fair value to present the value of financial assets on the Financial Statements, the difference due to value changes is reflected by the enterprise in the following items:
120
100
80
No adjustment
CL records TC revenue and expenditure CL records in equity
60
40
20
0
Foreign currency, gold and silver
Stock Investment
Other TC Investments
Customer receivable
Advance payment
Internal receivables
Figure 3.21 Current status of financial asset recognition
Thus, at the time of reporting, most financial assets are measured at original cost, there is no difference due to value changes, so there is no need to adjust, only foreign currency and gold and silver must be re-evaluated and 56% choose to record financial income and expenditure, 44% choose to reflect in an account in the equity group.
Post-initial recognition of financial liabilities
After initial recognition, financial liabilities are presented at their original cost on the Balance Sheet, so no differences arise due to changes in the value of financial liabilities.
Post-initial recognition of equity instruments
According to the investigation data, after initial recognition, Equity Instruments are presented at cost on the Balance Sheet.
Derecognition of underlying financial instrument Derecognition time
Survey data on the time to stop recording financial assets in 82 non-financial enterprises in Vietnam shows that: 43/82, accounting for 52% of enterprises responded that financial assets stop being recorded when contractual rights to receive money
from expired financial assets; 28/82, accounting for 34% of enterprises answered that financial assets cease to be recorded when the financial assets have been transferred; 11/82, accounting for 14% of enterprises chose both of the above options.
Survey data on the time to stop recording financial liabilities in 82 non-financial enterprises in Vietnam shows that: 51/82, accounting for 62% of enterprises answered that financial liabilities stop recording when contractual obligations have been fully paid; 28/82, accounting for 34% of enterprises answered that financial liabilities stop recording when all obligations stated in the contract have been eliminated or expired; 3/82, accounting for 4% of enterprises chose both of the above options.
According to the survey results at enterprises on the time to stop recording equity instruments: 51/82 enterprises, accounting for 62%, chose the time to return contributed equity capital to owners. 28/82, accounting for 34% of enterprises chose the time when reissuing treasury shares; 3/82, accounting for 4% of enterprises chose both options above.
3.2.3.2 Recognition of derivative financial instruments
Initial recognition of derivative financial instruments
Through the survey, at the initial time, 100% of enterprises had not recorded forward contracts, swap contracts, future contracts in the accounting books. For option contracts, 16 enterprises used option contracts to select account 331 "Payable to sellers" to reflect the paid option purchase fee (Tuong An Vegetable Oil Company...).
According to 82/82 enterprises, derivative financial instruments are only recorded when cash is paid.
Post-initial recognition of derivative financial instruments
Because the initial value of forward contracts, futures contracts, and swap contracts has not been recorded, at the end of the period when preparing the Financial Statements, 82/82 enterprises did not make entries to adjust the fair value of the above financial instruments.
For option contracts, 100% of businesses record at original cost - the option purchase fee was recorded at the initial time, so there is no value difference that needs to be handled.
Stop recording derivative financial instruments
Among the enterprises surveyed by the author, 48/82 enterprises, accounting for 59%, responded that derivative financial instruments stop being recorded at the time the contract expires; 34/82 enterprises, accounting for 41%, responded that derivative financial instruments stop being recorded at the time the contract is fully paid;
Revenue and expenditure arising from derivative financial instruments are recorded by 100% of enterprises in other operating revenue and expenditure.
The current status of recording derivative financial instruments in surveyed enterprises is presented in Appendix 3.23.
3.2.4 Current status of presentation and disclosure of information on financial instruments in non-financial enterprises in Vietnam
Table 3.5 presents descriptive statistics for dependent and independent variables. Table 3.5 shows that the level of presentation and disclosure of information on financial instruments of non-financial enterprises listed on the Ho Chi Minh City Stock Exchange averages 33.49%, the highest is 81.4%, the minimum is 5.7%. Thus, most non-financial enterprises in Vietnam are not ready to provide high-quality information on financial instruments. Therefore, policy makers must actively guide accounting for financial instruments for accounting practitioners to increase trust and improve the quality of information provided to investors.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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