Linking tourism development between Luangprabang, Laos and Hanoi, Vietnam

- Not Pleasedd: 4.4%

-Not very pleased: 1.4%

How do you think about the attitude of the local people in the destinations?

-Very pleased: 1.3%

-Pleased: 54%

-Average: 17%

- Not Pleasedd: 3.1%

-Not very pleased:0%

Are you satisfied for the trips?

-yes: 95%

-No: 5%

What would you like for the destination-

tion services anh the whole trip ?

-More professional services

-Fixed pricelisting

Maybe you are interested!

Linking tourism development between Luangprabang, Laos and Hanoi, Vietnam - 21
Linking tourism development between Luangprabang, Laos and Hanoi, Vietnam - 2
Exploiting the cultural value of Hang Kenh communal house - Hai Phong to serve tourism development - 1
Restoration and Restoration of Monuments Associated with the Construction and Development of Zen Tourism
Foreign Studies on Improving Competitiveness for Tourism Development

TABLE 3. RESULTS OF COMPANY SURVEY IN THE AREA - LUANGPRABANG

Question

Answer

Where does your company operate?

-Hanoi: 68.5%

-Luang Prabang: 31.5%

Which type of company is your company?

-Travel company sending guests: 9.5%

- Travel agency receiving guests: 9.5%

- General travel company: 81%

Your company has links with tourism suppliers at:

-Hanoi: 100%

- Luang Prabang :71.5%

- No link: 05

If there is a connection, which of the following entities is your company connected with?

-Travel agents: 100%

- Accommodation: 75%

- Other travel companies: 52%

-Tourist attractions: 9%

- Dining places: 85%

- Shipping units: 100%

- Entertainment venues: 17%

-Other purposes: 32.4%

What benefits does affiliate marketing bring to your company?

-Stable customer source: 100%

-Stable price: 100%

-Easy tour organization: 100%

- High season load reduction: 100%

- Increase in off-season tourists: 100%

- Training and retraining of human resources: 45.3%

- Other benefits: 42.1%

How does your company rate the availability of information about tourism services?

-Easy to find: 35.5%

- Normal: 55.4%

- Difficult to find: 9.1%

How is your company information communicated?

-On television: 17.4%

-On radio: 0%

-On print media: 100%

-On the internet: 100%

-Through fairs and exhibitions: 37.4%

-Other items: 15.4%

Your company's employees are trained in:

-Domestic training facilities: 100%

- Travel agencies: 36.5%

- Short-term courses: 45.2%

-Foreign training facilities: 9.7%

-Other items: 29.6%

- Food and accommodation: 1: 17.4%; 2: 39.4%;

Your company gives a score from 1-5 from high to low for the following linking activities:

3: 32.5%; 4: 10.7%

- Transportation: 1: 48%; 2: 14.4%;

3:17.2%; 4: 20.4%

- Sightseeing: 1: 9.3%; 2: 23%; 3:

39.9%

- Shopping, entertainment: 1: 26.4%; 2: 15.4%;

3: 15.5%; 4: 22.7%; 5: 20%

- Other items: 3: 9.4%; 4: 9.5%; 5: 81.1%

How does your company transport customers to tourist destinations?

-Road: 100%

-Railway: 0%

-Air: 100%

-Waterway: 0%

Your company's affiliate activities

having any trouble?

-Yes: 95.4%

-No: 4.6%

What support does your company's affiliate activities need:

-Support for small and medium enterprises to access customers

- Simplify administrative procedures

TOURIST OPINION POLL ABOUT HANOI TOURISM – LUAPRBANG

Dear customers, I am currently researching the topic: “Linking tourism development between Hanoi and Luang Prabang”. We hope you will take some time to answer the related questions below. All information you provide will be kept confidential and only for research purposes.

Note: Multiple answers can be selected in the same question.

Question 1. Which of the following places have you traveled to?

Hanoi-Luangprabang

Question 2. How do you organize your tours?

Self-organized Tour booking from travel companies:

Question 3. Where do you find information about tours?

TV commercials

	Newspaper/magazine		Internet
Come directly to the company		Ask friends		Other Sections

Question 4. How do you rate the completeness of information about tourism services?

Full necessary information Not full necessary information

Question 5. How do you rate the availability of information about tourism services? Easy to find Normal Difficult to find

Question 6: How do you decide to buy the service?

Research and book online Based on recommendations from friends and family

Consult directly with the travel agency Other purposes

Question 7. The points in your tour program include:

Craft villages, entertainment, recreation, temples, pagodas

Shopping Mall Other

Question 8. Please rate the following travel services from 1 to 5 on a scale from high to low.

Food Sightseeing Transportation

Shopping Other Items

Question 9. What is the free time like during the trip?

Very reasonable Reasonable

Normal Not Reasonable

Question 10. Which transportation service do you use on your Road trip?

Airway Waterway Rail

Question 11. What do you think about the company's service attitude (If you are a tour buyer)?

Very satisfied Satisfied Normal Unsatisfied

Very dissatisfied

Question 12. What do you think about the service attitude of the accommodation staff?

Very satisfied Satisfied

Normal Not satisfied Very dissatisfied

Question 13. What do you think about the service attitude of the food service staff?

Very satisfied Satisfied

Normal Not satisfied Very dissatisfied

Question 14. How do you rate the service attitude of the staff at the destination? Very satisfied Satisfied

Normal Not satisfied Very dissatisfied

Question 15. What do you think about the attitude of local people at the destination?

Very satisfied Satisfied

Normal Unsatisfied Very unsatisfied Question 16. How much does the service cost for the trip?

Too high High Average

Acceptable Low

Question 17. Are you satisfied with the trip?

Yes No

Question 18. What do you expect from the service at the destination and the entire trip?

More diverse services, more reasonable prices, no touts, more enthusiastic, quick, professional service, more informative instructions, more convenient services, no need to spend a lot of time waiting for train and bus transfers.

Thank you for taking the time to provide this information.

TOURIST'S SURVEY IN HA NOI - LUANGPRABANG

Dear Sir/Madam/ visitors,

I am doing a research on the cooperation/association of tourism development in Hanoi - Luangprabang. I would like to ask for your help and thank you in advance for filling in this questionnaire. I would also like to stress that all data will be used exclusively for the nedds of my present research.

Note: More than one answer allowed

Question 1. Have you ever visited the following places

Hanoi - Luang Prabang

Question 2. What mode of organization do you usually choose for your trips?

Self – organization Travelagency organization

Question 3. What sources do you usually use to gather information about your trips?

Television Newspapers/magazines Internet Travel agencies Friends Others

Question 4. How do you think about the information of the tourism services?

Enough necessary information Not enough necessary information

Question 5 How do you think about the information of the tourism services?

Easy to find Medium to find Diffusion to find

Question 6. How do you decide to buy the tour? Finding the information to book on the internet Friends and relatives to suggest