Assessment of the Quality of Sustainable Tourism Development Factors in Nghe An Province from Provincial Tourism Management Officers


PL 42: Assessment of the current status of factors affecting sustainable tourism development of the locality from provincial tourism management officials

With 1 being very low and 5 being very high on the Likert scale. Survey results on 102 provincial management officials.


Frequency


Mean


Std.Deviation

1

2

3

4

5

Responsibility of the government

local authority

4

18

11

58

11

3.53

0.73

Local people's awareness

direction

8

16

25

43

10

3.30

0.80

Awareness of tourists

5

23

53

8

13

3.01

0.91

Responsibility of businesses

tourism industry

5

41

45

11

0

2.61

0.75

Training and education of staff, businesses and

local people


7


52


23


14


6


2.61


0.91

Security work,

urban order in tourist areas and spots


0


7


81


12


2


3.09


0.51

Planning work, identifying key tourist areas and spots

point


7


24


60


11


0


2.74


0.74

Coordination between state management agencies in implementing goals

DL development


0


90


6


6


0


2.18


0.52

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Assessment of the Quality of Sustainable Tourism Development Factors in Nghe An Province from Provincial Tourism Management Officers

Source: Author's investigation

4.7. Assessment of the quality of sustainable tourism development factors in Nghe An province from provincial tourism management officials


PL 43: Assessment of the quality of sustainable tourism development factors in Nghe An province from provincial tourism management officials

With 1 being very low and 5 being very high on the Likert scale. Survey results on 102 provincial management officials.


Frequency

Mean

Std.Deviation

1

2

3

4

5

Facilities for tourism

10

10

59

20

3

2.96

0.90

Quality of human resources DL

8

12

64

10

8

2.98

0.92

Management level of tourism enterprises

12

16

61

11

2

2.76

0.87

Promotion and advertising of tourism

Conscious

34

45

18

2

3

1.97

0.93

Promotional work of businesses

tourism industry

2

65

24

3

8

2.51

0.91

Investment policy and investment attraction of the Province for industry infrastructure

Tourism


13


77


0


10


2


2.13


0.83

Policy on renovation and upgrading of

historical and cultural works and relics of the province


32


59


7


2


2


1.85


0.79

Quality of development policies

Sustainable Tourism Development

13

23

61

3

2

2.59

0.83

Security work is very safe.

tourist areas

2

1

19

77

3

3.77

0.62

Community participation

into environmental protection and tourism development


2


14


74


10


2


2.96


0.63

Tourist attitudes and awareness

0

14

63

19

6

3.17

0.73

Source: Author's investigation

4.8. Assessment of the impact of Tourism on the economy, society and environment of Nghe An

With 1 being very low and 5 being very high on the Likert scale. Survey results on 102 provincial management officials.

PL 44: Assessment of the economic, social and environmental impacts of Tourism

Nghe An school



Frequency

Mean

Std.Deviation

1

2

3

4

5

The Impact of Tourism on the Economic Development of the Province

5

12

73

8

4

2.94

0.74

The Impact of Tourism on Development

culture and society of the province

0

81

17

4

0

2.25

0.52

The Impact of Tourism on Environmental Protection

25

53

17

7

0

2.06

0.83

Quality of sustainable tourism development

stability of Nghe An province

5

12

73

8

4

2.94

0.74

Source: Author's investigation


4.9. Evaluation of tourism development advantages in Nghe An

With 1 being very low and 5 being very high on the Likert scale. Survey results on 102 provincial management officials.

PL 45: Evaluation of tourism development advantages in Nghe An



Frequency

Mean

Std.Deviation

1

2

3

4

5

Hotels and restaurants

0

0

15

75

15

4.00

0.54

Convenience of transportation

5

21

61

18

0

2.88

0.74

Beach

7

50

30

18

0

2.56

0.85

The appeal of the ecological environment

8

16

25

43

10

3.30

0.81

Environmental sanitation

15

49

30

9

2

2.37

0.90

Security and safety

8

12

73

8

4

2.89

0.80

System of historical and cultural relics

5

12

73

8

4

2.94

0.74

The appeal of food and culture

cuisine

5

12

76

10

2

2.92

0.69

People's attitudes

0

81

22

2

0

2.25

0.48

Source: Author's investigation

4.10. Evaluate the quality of work related to the development and implementation of tourism development goals of Nghe An province in the past 5 years.

With 1 being very low and 5 being very high on the Likert scale. Survey results on 102 provincial management officials.

PL 46: Quality of work related to building and implementing tourism development goals of Nghe An province in the past 5 years


Frequency

Mean

Std.Deviation

1

2

3

4

5

Tourism development planning work

Conscious

4

73

16

8

4

2.38

0.84

Development potential assessment work

Provincial DL

10

18

48

23

3

2.91

0.80

Business environment assessment

DL

8

12

73

7

2

2.83

0.75

Work to determine tourism development goals

of the Province

12

16

61

12

0

2.74

0.83

Tourism Impact Assessment

for economic and social development

7

29

51

18

0

2.61

0.82

Impact assessment of development

0

0

15

75

15

3.93

0.60


tourism development for the community

Conscious








Assessment of the impact of tourism on

with the environment

0

12

76

17

0

2.98

0.61

Provincial tourism development planning work

0

10

78

12

5

3.11

0.76

Work to disseminate the goals

Tourism development for businesses and provincial authorities


12


16


61


16


0


2.77


0.85

Policies for implementing the goals

Provincial tourism development target

29

50

15

9

2

2.10

0.97

Inspection and evaluation of the implementation of development goals

Provincial tourism development


2


65


24


14


0


2.48


0.75

General assessment of development goals

Provincial tourism development

13

85

7

0

0

1.94

0.44

Source: Author's investigation

5. Basic statistics on local population survey results

The survey results for 105 local households in Nghe An province are shown in the following survey description tables:

5.1. Cooperation between local people and tourism service companies in Nghe An province today

PL 47: Evaluation of the current cooperation between local people and tourism service companies in Nghe An province


Frequency

Valid Percent (%)

Very low

0

0.00

Short

75

71.43

Normal

22

20.95

High

6

5.71

Very high

2

1.90

Total

105

100.00

Source: Author's investigation

5.2. Assess the difficulties in activities serving tourism development of local residents


PL 48: Assessing the difficulties in activities serving tourism development of local residents

With 1 being very low and 5 being very high on the Likert scale. Survey results on 105 local households in Nghe An province.


Frequency

Mean

Std.Deviation

1

2

3

4

5

Due to low income from tourism

0

4

81

20

0

3.15

0.46

Due to the seasonality of DL

0

0

13

92

0

3.88

0.33

Due to population support policies

not effective

0

8

56

34

7

3.38

0.73

Due to lack of knowledge dissemination

about DL

0

6

72

25

2

3.22

0.57

Due to lack of facilities and equipment

to protect the environment

0

0

29

71

5

3.77

0.52

Due to lack of attention from local authorities at all levels:

- Commune level

- District level

- Provincial level


0


72


27


4


2


2.39


0.66



Conscious

Source: Author's investigation

5.3. Management staff's assessment of tourism demand forecasting


PL 49: Managers' assessment of tourism demand forecasting

of Nghe An province


Frequency

Valid Percent (%)

Very high

0

0.00

High

7

6.67

Medium

74

70.48

Short

20

19.05

Very low

4

3.81

Total

105

100.00

Source: Author's investigation

5.4. Local people's assessment of the quality of sustainable tourism development criteria in Nghe An province

With 1 being very low and 5 being very high on the Likert scale. Survey results on 105 local households in Nghe An province.


PL 50: Local people's assessment of the quality of sustainable tourism development criteria in Nghe An province


Frequency

Mean

Std.Deviation

1

2

3

4

5

Quality of accommodation services

40

45

10

10

0

1.91

0.93

Diversity of DL products

7

29

51

18

0

2.76

0.82

Quality of administrative service

10

18

48

15

14

2.95

0.97

Quality of tourist service staff

8

12

73

8

4

2.89

0.80

Quality of information support work

tourist

12

16

61

16

0

2.77

0.85

Tourist attitudes and awareness

29

50

15

9

2

2.10

0.97

Quality of environmental protection work

school

2

65

24

14

0

2.48

0.75

Food product quality

13

85

7

0

0

1.94

0.44

Quality of additional services

9

41

45

10

0

2.53

0.79

Quality of life of local residents

direction

0

6

75

24

0

3.17

0.51

Quality of work to protect tourism resources

0

12

77

11

5

3.09

0.64

General assessment of DL quality

Nghe An

2

65

28

9

1

2.45

0.72

Source: Author's investigation

5.5 Local people's assessment of tourism promotion activities in Nghe An province

With 1 being very low and 5 being very high on the Likert scale. Survey results on 105 local households in Nghe An province.

PL 51: Local people's assessment of tourism promotion activities in Nghe An province



Yes


No

Frequency


Mean


Std.Deviation

1

2

3

4

5

TV station

49

56

6

31

8

4

0

1.03

0.72

Electronic newspaper,

website

54

51

0

4

5

40

5

1.98

0.90

Scientific conference,

DL fair

51

54

0

8

30

11

2

1.52

0.65

Books, newspapers, magazines

specialized

36

69

5

23

6

2

0

0.73

0.80

Flyers, posters, tapes

outdoor banner

54

51

0

4

5

40

5

1.98

0.90

Forms of contact

other progress

74

31

0

3

6

45

20

2.90

0.98

Source: Author's investigation


5.6 Evaluation of linkage activities in the tourism industry of Nghe An province through linkages in the tourism sector

With 1 being very low and 5 being very high on the Likert scale. Survey results on 105 local households in Nghe An province.

PL 52: Local people's assessment of linkage activities in the tourism industry of Nghe An province through linkages in the tourism sector


Yes

No

Frequency

Mean

Std.Deviation

1

2

3

4

5

DL's link to the

Other fields in the Province

93

12

5

35

45

6

2

2.32

0.91

Linking Nghe An Tourism with

other provinces

98

7

15

0

53

24

6

2.86

0.87

Links of locations

Provincial level in the field of tourism


105


0


15


49


30


9


2


2.37


0.90

Source: Author's investigation

6. Basic statistics on tourist survey results

Similar survey results for 82 tourists of Nghe An province are shown in the following survey description tables:

6.1 Level of tourists' interest in tourism development of Nghe An province

PL 53: Level of tourist interest in sustainable tourism development

of Nghe An province


Frequency

Valid Percent (%)

Not interested

0

0.00

Little attention

4

4.88

Normal

45

54.88

Care about

29

35.37

Very interested

4

4.88

Total

82

100.00

Source: Author's investigation

6.2 Tourists' awareness of their responsibility towards local tourism development

PL 54: Tourists' awareness of their responsibility for tourism development in Nghe An province


Frequency

Valid Percent (%)

Not important

2

2.44

Less important

10

12.20

Normal

26

31.71

Important

24

29.27

Very important

20

24.39

Total

82

100.00

Source: Author's investigation


6.3 Tourists' evaluation of tourism development advantages in Nghe An

With 1 being very low and 5 being very high on the Likert scale. Survey results on 82 tourists visiting Nghe An.

PL 55: Tourists' evaluation of tourism development advantages in Nghe An


Frequency

Mean

Std.Deviation

1

2

3

4

5

Hotels and restaurants

2

48

12

12

8

2.68

0.84

Convenience of transportation

2

4

35

35

6

3.48

0.81

Beach

3

25

34

15

5

2.93

0.94

The appeal of the ecological environment

6

31

25

10

10

2.84

0.83

Environmental sanitation

3

25

34

15

5

2.99

0.74

Security and safety

2

35

25

12

8

2.87

0.73

System of historical and cultural relics

0

6

40

30

6

3.44

0.79

The appeal of food and culinary culture

3

25

34

15

5

2.93

0.94

People's attitudes

4

33

24

13

8

2.85

0.67

Source: Author's investigation

6.4 Tourists' assessment of the quality of sustainable tourism development criteria in Nghe An province

With 1 being very low and 5 being very high on the Likert scale. Survey results on 82 tourists visiting Nghe An.

PL 56: Tourists' assessment of the quality of sustainable tourism development criteria in Nghe An province


Frequency

Mean

Std.Deviation

1

2

3

4

5

Quality of accommodation services

3

25

34

15

5

2.93

0.94

Diversity of DL products

6

31

25

10

10

2.84

0.83

Quality of administrative service

0

6

40

30

6

3.44

0.74

Quality of tourist service staff

5

40

15

17

5

2.72

0.86

Quality of information support for tourists

10

17

35

13

7

2.88

0.89

Tourist attitudes and awareness

0

7

39

30

6

3.43

0.75

Quality of environmental protection work

6

31

25

10

10

2.84

0.83

Food product quality

8

37

15

17

5

2.70

0.79

Quality of additional services

9

18

35

13

7

2.89

0.68

Quality of life of residents

local

4

24

34

16

4

2.90

0.94

Quality of asset protection work

original DL

5

40

15

17

5

2.72

0.96

General assessment of DL quality

of Nghe An

3

25

34

15

5

2.93

0.94

Source: Author's investigation

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