Recruitment:
The current policies and laws of the state are increasingly open and provide many policies that are beneficial to businesses, promoting stronger business development. Vietnam Truck Corporation always recruits workers and implements labor regimes in accordance with the provisions of the law. Currently, our country has many Laws and sub-law documents to regulate the relationship between employees and employers such as the Labor Code, Enterprise Law, Trade Union Law, Social Insurance Law, etc. These laws have recently been adjusted as the Labor Code. All labor recruitment processes of Vietnam Truck Corporation are based on the Labor Law. Termination of labor contracts, signing of labor contracts, and salary issues are all subject to the Law. In general, the Government's Law has set forth regulations that businesses, not just Vietnam Truck Investment Joint Stock Company, must follow .
2.3.2.2. Competitors' recruitment activities:
For other companies operating in the same field, the competition for labor is very large, especially the company's competitors are large, reputable auto repair and trading companies with a position in the eyes of employees. Understanding the competitors' methods helps the company evaluate and come up with more effective plans to help the company recruit with high results.
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Survey Results on the Current Situation of Human Resources Training at Indochina Petroleum Transportation Joint Stock Company -
Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Evaluation of human tourism resources of Ninh Binh province - 9
Compared to competitors in the automobile industry, the company has a disadvantage in terms of location, which is not located in the city center. Competitors have used this advantage to attract and entice potential candidates, making it difficult for the company to recruit. To overcome this disadvantage, the company has introduced more special treatment policies to compete with other competitors and retain employees.

2.3.2.3. Labor market
According to labor experts, human resources in Vietnam are abundant but seriously lacking in quality. Vietnamese workers are considered skillful, intelligent, creative, and quickly absorb modern techniques and technologies transferred from abroad, but lack professionalism.
Vietnam Truck Corporation is one of the leading enterprises in the field of trading and repairing medium and heavy trucks. Currently, departments and workshops are focusing on recruiting many senior positions and positions of technical experts and auto repairmen. According to the assessment, the supply from the labor market in the North as well as neighboring provinces is currently quite large. However, there are many applications but high-quality candidates are few. Technical experts or high-quality financial accounting experts are very difficult to find. There are still candidates applying, but finding the right person is still a solution for many businesses.
2.3.2.4. Industrial Revolution 4.0
The company has applied smart technology to the activities of approaching, screening, evaluating and managing candidate and employee data instead of traditional methods, helping to reduce the workload of the HR department. Communication and information exchange between departments and divisions are also simplified and quick.
2.3.2.5. Impact of the COVID-19 pandemic
Despite facing many difficulties due to the impact of the COVID-19 pandemic, Vietnam Truck Corporation still strives to maintain production activities and stabilize human resources . In order to recruit workers to meet production and business needs, the company has also applied online recruitment during the time of regulations on social distancing and restrictions.
mass contact and disease control are strictly implemented.
2.4. Evaluation of the current status of human resource recruitment at Vietnam Truck Corporation
2.4.1. Results achieved
The Company's recruitment work has achieved the following achievements:
- In terms of quantity and quality of recruitment, the demand for human resources in recent years has been ensured to serve production and business activities promptly and effectively, without any interruption of production due to lack of human resources. The quality of recruited candidates is quite high, all of whom have been trained as technical workers and have intermediate or higher qualifications for technical specialists.
The qualifications of the company's staff generally meet the requirements of the job. For the company's specialist staff, the number of staff with university and postgraduate degrees is quite high, accounting for more than half of the company's staff. This is a fairly high rate, proving that the company's staff are all highly qualified to meet the professional requirements of the job. As for technical workers, the number of university and college graduates working as technical workers accounts for a significant portion. This force will help improve the quality of the technical staff, improving the quality of the company's projects.
- Regarding the recruitment process: The recruitment process is quite scientific, presented clearly and specifically, contributing to the selection and screening of candidates who meet the conditions and standards that meet the job requirements. Going through the general introduction, test and interview rounds with the participation of all departments that need labor according to each step of the recruitment process helps to evaluate candidates more conveniently and ensure more accuracy.
- Recruitment methods are quite diverse, each form will be suitable for recruitment for each different position. Using many methods will
help the company attract more candidates, from which the recruitment source will be more abundant and the quality will be improved.
- The company's recruitment sources include both internal and external sources, abundant in quantity and quality, helping the company have more opportunities to choose to find the most suitable candidate.
- Recruitment locations are quite flexible, suitable for each job position to attract many quality candidates who will stay with the company for a long time in the future.
- The quality of recruited candidates is quite high, it does not take much time to retrain candidates to suit the organization's requirements, making good use of resources in production activities, improving productivity and business efficiency.
- Due to the increasing demand, although the company has to recruit a few more managers, accountants, financial specialists, etc. every year, the selection of these workers is quite strict to ensure that the company finds the right people with real capacity.
- The company has a fairly long probationary period to create favorable conditions for candidates to get used to the job, have more time to demonstrate their abilities, and the company also does not waste more time to re-recruit or re-train.
- Recruitment is carried out at a low cost but the recruitment efficiency is high. The number of newly recruited employees who meet the requirements of the job and complete the job with high results shows the efficiency of the recruitment work.
- Fairness in recruitment is guaranteed, the higher the fairness, the more accurate the quality and results of recruitment. Fairness is demonstrated through surveys of candidates' satisfaction with fairness.
fairness in the recruitment process of new employees of the Company. Ensuring fairness helps candidates have faith in the Company and stay with the Company for a long time.
2.4.2. Limitations and causes
Besides the positive aspects, the Company's Human Resources Recruitment still has some limitations:
Firstly , the issue of determining the current recruitment needs of the company has not been carried out on a scientific basis, studying the current situation and balancing the company's human resource needs to propose human resource recruitment needs, but currently the company's human resource recruitment needs have only stopped at the point where units, departments and divisions base on their work needs to propose human resource needs. This is not really scientific and cannot accurately determine the company's recruitment needs and cannot accurately propose the requirements of the human resources to be recruited.
Second , the Company has not yet developed a complete job description and specific job performance standards as a basis for human resource management activities, recruitment, job performance evaluation and various personnel decisions.
Third, the steps of the recruitment process have not been implemented effectively, such as: Although the profile screening process has standards and evaluation tables, it only stops at reviewing the profile without determining the accuracy of the profile, so it may ignore people with good working ability but whose profiles are not as impressive as other candidates. Or the content of the recruitment exam and interview is still heavily theoretical about expertise and profession, lacking practice and multiple choice, and paying little attention to the thinking, intelligence and acumen of the candidate. This limits the ability to comprehensively evaluate candidates participating in the recruitment process.
Fourth , the Company's recruitment apparatus still has many shortcomings and limitations.
* Causes of the problems and limitations:
- Human resource planning is a very important task but has not been planned thoroughly and is difficult to implement. This is shown when it only plans how many personnel are lacking but has not determined what level of personnel is needed, the human resource needs are only estimated.
- Job analysis only stops at listing the tasks and jobs that need to be done for a position, not serving much for personnel selection. The job description has not been fully developed, not serving for recruitment and selection. The quality of the recruited personnel is quite high, but due to the characteristics of the company using advanced technology, when recruiting new technical staff, especially new graduates, it is often necessary to plan in-depth professional training, wasting time and costs for recruitment and training.
CHAPTER 3: COMPLETING HUMAN RESOURCE RECRUITMENT AT VIETNAM TRUCK JOINT STOCK COMPANY
3.1. Development orientation of Vietnam Truck Corporation in the coming time
3.1.1. General development orientation of Vietnam Truck Corporation
According to the development orientation to 2030, Vietnam Truck Corporation will be a strong unit in the top 3 nationwide, maintaining a competitive advantage in the field of medium and heavy trucks, providing customers with the best treatment and consulting regimes, and also providing genuine spare parts to customers. At the same time, it is the leading distributor of SINOTRUCK Group. Focusing on leading the development of high-quality human resources, promoting research and application of new technologies, building advanced management models, proactively integrating internationally, taking truck repair business capacity as the core capacity, and building project management capacity as a strategic capacity for the company's sustainable development goals:
- Maintain an average growth rate of 15%/year
- Continuously improve and enhance the ability to meet the quality of products that the company is providing in domestic and foreign markets.
- Improve management capacity and repair capacity according to EURO 4 standards to ensure the ability to handle complex and special-requirement breakdowns.
- Stabilize jobs and increase income and salary for workers, improve working and living conditions for chassis repairmen and air conditioning electricians working in repair workshops.
3.1.2. Orientation for human resource recruitment of Vietnam Truck Corporation in the coming time.
Orientation to improve the quality of human resources. Human resources are the most valuable assets of any society or organization. Only when human resources are fully recruited and used effectively can the organization operate smoothly and achieve the expected success.
Faced with the inevitable trend of society, along with the daily and hourly changes of the economy as well as the rapidly occurring globalization process, human resources also need to shift and develop to keep up with the scale and quality of the organization.
The activities of each organization are influenced and governed by different factors and levels of influence over time, but human resources always play a decisive role in the activities of any organization. The company's recruitment work is carried out according to the following orientation:
- Supplementing the labor force to meet production and business requirements in both quantity and quality is an urgent requirement today. Focus on the repair and business sectors..., skilled workers in repairing air conditioners, medium and heavy truck chassis, operating trucks, semi-trailers...
- Make the most of existing recruitment sources, focusing on attracting skilled workers through recruitment channels. Cooperate with vocational schools and training centers to conduct training and direct recruitment in the professions that the company is currently lacking.
- It is necessary to clearly identify the positions to be recruited, the number of employees to be recruited, based on the actual situation and the company's human resource plan. Avoid widespread recruitment, no focus, recruiting a lot but not meeting human resource needs.
- Develop professional, controlled recruitment methods





