Current Status of Exploiting Human Resources to Serve Tourism Development in Ho Chi Minh City in the Period 2006 - 2011


Water puppetry has really resonated and contributed significantly to raising the understanding and prestige of Vietnamese folk culture. Promoting and preserving the national cultural identity, Vietnamese water puppetry in recent years, not only stopping at the ancient capital, puppetry lovers have been researching and innovating staging methods and content, making puppetry richer, more diverse and no less attractive especially to foreign tourists. Ho Chi Minh City has many stages to perform this art form to foreign tourists.

National culture:

Besides the Kinh people, Ho Chi Minh City is also home to the Chinese, Cham and Khmer communities. Currently, the city is also home to a large immigrant population from many localities across the country. This has created a very diverse cultural identity, contributing to the great potential for tourism development in the area.

2.2.4.3. Cuisine

Ho Chi Minh City is also one of the major culinary cultural centers of the country. This is where the diverse and unique specialties of the three northern regions converge.

- Central - South. Besides, there are many modern dishes from both the East and the West.

Coming to District 1, District 3 or Cho Lon area, visitors can enjoy dishes from three regions such as pho or Hanoi bun cha, Hue beef noodle soup, Quang noodles, Nam Vang noodles, Trang Bang specialties, Southern Vietnamese pancakes or Cu Chi beef, etc. Visitors can also enjoy dishes from other countries such as Chinese chicken rice or duck noodles, Japanese sushi or sashimi, Indian curry, German sausage, French or Russian caviar, etc.

The convergence of national cultural features in both art and cuisine will contribute significantly to the tourism development of Ho Chi Minh City at present and in the future.


2.3. Current status of exploiting human resources to serve tourism development in Ho Chi Minh City in the period 2006 - 2011

2.3.1. Overview of the current status of tourism development in Ho Chi Minh City

In recent years, Ho Chi Minh City's tourism industry has rapidly integrated and developed strongly, contributing increasingly to promoting the positive shift of local economic structure.

According to the Summary Report of the Department of Culture, Tourism and Sports of Ho Chi Minh City, in the period of 2006 - 2011, the number of international visitors to the City increased by an average of 15% per year. In 2011 alone, the number of international visitors to the City was 3.5 million, accounting for 58.3% of the country. The top 10 tourist markets (by air) in descending order were the United States, Japan, Taiwan, South Korea, Australia, China, Singapore, Malaysia, France and Canada. In addition, the number of domestic tourists to the City also increased by 20 to 30% annually, even during the period affected by the economic recession.

In 2011, the total tourism industry revenue reached 56,842 billion VND, accounting for 43.7% of the country's total tourism revenue and contributing about 5.5% of the City's total GDP.

The City's tourism infrastructure is developing rapidly in a modern and professional direction. The number of star-rated hotels has increased steadily over the years. By the end of 2012, the City had 1,461 tourist accommodation establishments with

34,091 rooms have been classified and ranked.

The number of travel agencies has also increased sharply. Travel agencies in the city always account for 60-70% of the list of Top 10 leading travel agencies in the country. Among them, the most typical agencies are Saigontourist, Viettravel, Benthanhtourist, etc.

In general, in recent years, the City's tourism industry has done well in tourism business and tourism stimulus programs. Planning and investment to develop and diversify tourism products have also been focused on and have many new features to attract tourists. In 2010, the City's Department of Culture, Sports and Tourism coordinated with the Ho Chi Minh City Institute for Development Studies and the Institute of




Tourism Development Research, the General Department of Tourism continues to complete the Outline of the tourism development planning of Ho Chi Minh City until 2020, with a vision to 2025, along with investment projects for the construction and development of the City's tourism in the coming period. In addition to promoting local strengths, the City's tourism industry is also constantly expanding, linking and cooperating to develop tourism with countries in the Mekong sub-region and destinations around the world, bringing the City's tourism further in the future.

2.3.2. Current status of exploiting human resources in tourism development in Ho Chi Minh City

2.3.2.1. Tourist situation

According to statistics from the Department of Culture, Sports and Tourism of Ho Chi Minh City, the number of tourists coming to the city is increasing, in which both international and domestic tourists are increasing.

The total number of tourists to Ho Chi Minh City has increased by 77% in 6 years and is relatively stable. The city is always trying to build the locality into an attractive, friendly and safe destination with a high level in the region.


Table 2.6: Number of tourists to Ho Chi Minh City in the period 2006 - 2011

Unit: thousand people


Year

2006

2007

2008

2009

2010

2011

Domestic guests

3,500

4,025

4,600

5,290

6,000

6,900

International guests

2,350

2,700

2,800

2,600

3,100

3,500

Total

5,850

6,725

7,400

7,890

9,100

10,400

Maybe you are interested!

Source : Department of Culture, Sports and Tourism of Ho Chi Minh City


International guests:

The number of international visitors to Ho Chi Minh City increased rapidly during the period 2006 - 2011, with an average rate of 10.3%/year. In 2009 alone, international visitors to the City decreased by 7% compared to 2008 due to the impact of the global financial crisis and the general economic downturn that preceded it.


Table 2.7 : Number of international tourists to Ho Chi Minh City in the period 2006 - 2011


Year

2006

2007

2008

2009

2010

2011

Total number of visitors (thousand)

2,350

2,700

2,800

2,600

3,100

3,500

Growth rate (%)

+17.5

+14.8

+3.7

-7.0

+20.0

+12.9

Source: Department of Culture, Sports and Tourism of Ho Chi Minh City


During the period 2006 - 2011, the number of international visitors to Ho Chi Minh City accounted for more than half of the number of international visitors to our country.

During the period 2006 - 2011, the proportion of international visitors to Ho Chi Minh City compared to the whole country was unstable and recently tended to decrease because high-quality tourism products were generally few and monotonous, mainly tourism products based on available resources. In fact, there are many historical sites in the City that have no visitors, while other localities have world cultural heritages that attract tourists. Therefore, focusing on building new tourism products and promoting the strengths of the City's infrastructure system - technical facilities will create attraction for tourists.


International visitors to Ho Chi Minh City classified by means of transport show that visitors mainly arrive by air, sea and road. Of which, visitors arriving by air account for the highest proportion.

Table 2.8 : Number of international visitors to Ho Chi Minh City by means of transport in the period 2006 - 2011

Unit: thousand visitors


Year

Total number of guests

Airway

Sea route

Road

2006

2,350

1,858

20

472

2007

2,700

2,100

50

550

2008

2,800

2,130

22

648

2009

2,600

1,800

130

670

2010

3,100

2,500

100

500

2011

3,500

2,650

32

818

Source: Department of Culture, Sports and Tourism of Ho Chi Minh City


International visitors to Ho Chi Minh City in particular and to Vietnam in general mostly choose Tan Son Nhat airport as their first stop.

International visitors to Ho Chi Minh City via Tan Son Nhat airport are mainly from the United States, Japan, Taiwan (China), South Korea, Australia, China, Singapore, Malaysia, France and Canada. During the period 2006 - 2011, the number of international visitors from the top 10 markets all tended to increase. Of which, the United States always leads the top and compared to the country with the 10th highest number of visitors to Ho Chi Minh City, visitors from the United States are 4.5 times higher (in 2010).

Below are the Top 10 international tourist markets to Ho Chi Minh City by air in the period 2006 - 2011 .


Table 2.9 : Top 10 international tourist markets to Ho Chi Minh City by air, period 2006 - 2011

Unit: number of visitors


STT

Nationality

Year

2011

Year

2010

Year

2009

Year

2008

Year

2007

Year

2006

1

USA

337,122

333,578

330,000

358,589

329,601

314,564

2

Japan

240,563

248,473

210,000

253,000

267,995

257,910

3

Taiwan

220,000

210,160

200,000

226,775

224,033

202,307

4

Korea

200,000

192,024

175,000

205,587

190,498

159,061

5

Australia

183,259

197,153

174,000

184,921

168,359

132,416

6

China

171,000

162,984

140,000

148,816

125,753

75,839

7

Singapore

110,378

123,486

104,000

115,608

97,338

70,188

8

Malaysia

126,490

148,971

112,000

107,498

80,187

63,180

9

France

93,092

95,648

93,000

98,609

81,465

68,832

10

Canada

68,200

75,000

60,000

65,992

58,008

50,482

Source: Department of Culture - Sports and Tourism of Ho Chi Minh City


On average, Ho Chi Minh City welcomes tourists from more than 200 countries around the world each year, which confirms that Ho Chi Minh City is always an attractive destination for tourists. The total number of visitors from the international market can be divided by region as follows:



Through the table of top 10 international tourist markets to Ho Chi Minh City and the chart of international visitors by region, it can be seen that most international tourists to the City come from countries with developed economies. In addition, the number of tourists from countries in the region to the City is still limited and visitors from Europe only account for 18%, which is too low, because this is the active tourist market of international tourism.


Also in 2009, the purpose of international visitors to Ho Chi Minh City was not entirely for tourism purposes.

Domestic customers:


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