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Descriptive Statistics on Banking Service Usage

Chart 5: Customer occupation Regarding occupation, civil servants and public employees account for the highest proportion (32.8%), followed by business and small traders with 28.1%. The rest are housewives (12.5%), retirees (9.4%), manual laborers (10.9%) and other occupations (6.2%). 2.3.1.2 ...

Credit Service Quality Component Scale

By two factors: individual (household) characteristics and bank attributes such as credit interest rates and loan terms. In addition, when customers come to commercial banks to seek funding, these customers also rely on assessments of the banks credit interest rates, credit policies, processing ...

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